Difference between revisions of "HorizonUsability Testing"
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The goal of this research was to understand how users grouped the top of the tree items in Horizon, as well as how they labeled these groupings. This data can then be used to help inform future IA decisions. An open card sort was used to explore the category types users generated, in addition to allowing them to create the groupings that were most meaningful to them. | The goal of this research was to understand how users grouped the top of the tree items in Horizon, as well as how they labeled these groupings. This data can then be used to help inform future IA decisions. An open card sort was used to explore the category types users generated, in addition to allowing them to create the groupings that were most meaningful to them. | ||
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The sample included 45 participants with recent (past 3 months) Horizon experience and 20 without recent experience. | The sample included 45 participants with recent (past 3 months) Horizon experience and 20 without recent experience. | ||
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| + | ====Test Materials==== | ||
Eighteen cards were used in the sort. These cards used in the study are currently top-of-tree for Horizon or recommended by the Horizon PTL. | Eighteen cards were used in the sort. These cards used in the study are currently top-of-tree for Horizon or recommended by the Horizon PTL. | ||
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Revision as of 00:28, 17 June 2015
Contents
December 2014 Usability
The UX Team is planning to conduct a usability study to evaluate the proposed Launch Instance workflow in Horizon and recommend ways to improved it. This will be an online/unmoderated usability study using the usertesting.com tool and will start during the second half of December.
Results will be posted to this wiki in January 2015.
December 2014 Card Sort
Why bother with a card sort?
The goal of this research was to understand how users grouped the top of the tree items in Horizon, as well as how they labeled these groupings. This data can then be used to help inform future IA decisions. An open card sort was used to explore the category types users generated, in addition to allowing them to create the groupings that were most meaningful to them.
Sample
The sample included 45 participants with recent (past 3 months) Horizon experience and 20 without recent experience.
Test Materials
Eighteen cards were used in the sort. These cards used in the study are currently top-of-tree for Horizon or recommended by the Horizon PTL.
- Initial pilot data indicated that the terms themselves were ambiguous, and not all participants reviewed the definitions.
- Therefore, the cards were presented to participants as a term definition, followed by the term itself.
The presentation can be viewed here
February 2014 Usability (complete)
The UX Team conducted a usability study of Horizon starting the week of February 24 2014. The intent is to feed the results of the study back to the community and take actions to improve the Horizon user experience.
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:
- Etherpad for Collaboration for the Horizon Usability Test Screener (DRAFT)
- Horizon Usability Test Screener (Final)
- Horizon Usability Test Tasks
- Horizon Usability Test Results
Let us know if you, or anyone you know, would be interested in participating in the study. We are specifically looking for Cloud Operators, but do not need to have experience with OpenStack. If you and/or you know someone interested in participating, please contact the OpenStack Personas mailing list.
More details about the Horizon Usability Testing may be found in the Feb 19 2014 Meeting Minutes.
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