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Revision as of 15:37, 8 April 2016 by Piet Kruithof (talk | contribs) (Meetings=)

Openstack UX logo.png

OpenStack User Experience Mission

The mission of the UX Program is to support and facilitate cross-project efforts to improve the overall user experience of OpenStack. We provide user research to help teams identify any issues preventing adoption of their services as well as help the projects validate design and development efforts to address those issues. In addition, we help the project teams create solutions to address customer needs and pain points. Finally, we will provide the OpenStack community with visibility into any user experience issues related to inconsistency across projects.

The UX team is not prescriptive; our goal is to collaborate with OpenStack’s projects to create better experiences.

General Information

UX Program

  • For additional information about OpenStack UX, the programs, team, etc., please refer to the UX Program Proposal.

Mailing List

  • Please feel free to reach out to us via the openstack developer mailing list (openstack-dev@lists.openstack.org). In the subject, use the tag [UX] and we will be sure to see your question/request.


  • An additional way to get quick feedback or have a discussion with the UX group is to join the IRC channel on freenode #openstack-ux. If you don't get an immediate response, feel free to ask again later or jump over to using the mailing list!


The OpenStack User Experience Team regular meetings

  • Every two weeks (on odd weeks) on Friday at 1500 UTC
  • IRC channel: #openstack-meeting-4
  • Chair: piet (Piet Kruithof) on #openstack-ux
  • UX wiki: https://wiki.openstack.org/wiki/UX

Getting Involved

UX Workstreams

Where can I ask questions or get feedback on my designs?

The team current uses an online tool called Invision to provided feedback on mocks. The best way to get an account is to post a request to the Horizon IRC and someone with admin privileges will grant you access to post your designs.

Generally, you would want to create a project in Invision and upload images to that project. The next step would be to post a link to that design in the Horizon IRC asking folks to provide reviews. The community has been very good about providing reasonable feedback and it's your choice whether or not to incorporate the recommendations.

User Research Activities

The community has been actively conducting user research/usability studies. The following are research and results from studies performed to-date:

UX Tools

Horizon Pattern Document

A pattern library is a collection of design elements that appear multiple times across a site. The intent is to help drive consistency by providing a common set of buttons, tables, workflows for a given interface. However, this is still a work in progress, and we'd love your feedback.

Horizon UI Builder

The UX Team is creating an assets library for Horizon that includes components that would be useful in creating mockups of new designs.

UI Builder

OpenStack Personas

The UX team hosted an OpenStack Persona Workshop at IBM Design's Austin studio and included participants from HP, IBM and Intel. We have identified stages a company needs to go through in adopting cloud technologies; the cloud eco system around OpenStack; and five cloud roles (prototype personas) that are relevant to OpenStack.

However, this is still a work in progress, and we'd love your feedback.

Please look through the five cloud roles we've identified, find the one(s) that you resonate the most, and fill out the survey(s) at the bottom of the persona detail page.

OpenStack Personas

OpenStack GUI Heuristic

Work in progress. This is a checklist that can be used by individuals reviewing mocks and wireframes to the community. The intent is to confirm that reviewers are providing consistent feedback and set expectations on what is important to the community.


Mitaka Mid-Cycle and Summit Meetings

Mitaka Mid-Cycle London Schedule

Mitaka Proposed Presentations

GUI Review Heuristic "Ten simple steps to accommodate your users"

Helpful Links

OpenStack releases

OpenStack UX wiki

OpenStack user research wiki

Etherpad weekly UX priorities

OpenStack UX projects and planning

OpenStack foundation board members

OpenStack technical committee

OpenStack personas

OpenStack UX cores

OpenStack User Committee

OpenStack UX launchpad

Proposed Mitaka Summit Presentations

UX Discussions at OpenStack Summit Etherpads

Liberty Design Summit (Vancouver, May 2015) Horizon Etherpads
Kilo Design Summit (Paris, Nov 2014) Horizon-UX Etherpad
Juno Design Summit (Atlanta, May 2014) Horizon Etherpads
Icehouse Design Summit (Hong Kong, Nov 2013) Horizon Etherpads
Havana Design Summit (Portland, April 2013) Horizon Etherpads
Mitaka Design Summit Presentation Proposals (Austin, April 2013)