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Difference between revisions of "OpenStack Personas 2015"

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<br />
 
<br />
−
=== Cloud Ops ===
+
=== Infrastructure Architect ===
 +
 
 
<blockquote>“I make sure the cloud is up and running and try to get things running again ASAP”</blockquote>
 
<blockquote>“I make sure the cloud is up and running and try to get things running again ASAP”</blockquote>
 +
 
====High Level Tasks/Responsibilities====
 
====High Level Tasks/Responsibilities====
−
* Performance/Capacity Management
+
 
−
* Routine Backups/Migrations/Recovery
+
* New Services/Configuration
−
* Troubleshoot/Verify (L1, L2)
+
* Troubleshoot Issues from Cloud Ops (L3, L4)  
−
* Notify Customers
+
* Producing KPIs
 +
* Report Issues to Community/Vendor
 +
 
 
====Cloud Adoption Stage====
 
====Cloud Adoption Stage====
−
 
 
{| class="wikitable"
 
{| class="wikitable"
−
! style="font-weight:bold;background-color:#aeaeae;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;"|  
+
! style="font-weight:bold;background-color:#264a60;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;"|  
 
<span style="    position: absolute;
 
<span style="    position: absolute;
 
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     border-width: 20px 0 20px 30px;
 
     border-width: 20px 0 20px 30px;
 
     border-color: transparent transparent transparent #7cc7ff;"></span> DECIDE
 
     border-color: transparent transparent transparent #7cc7ff;"></span> DECIDE
−
! style="font-weight:bold;background-color:#aeaeae;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;" |  
+
! style="font-weight:bold;background-color:#264a60;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;" |  
 
<span style="    position: absolute;
 
<span style="    position: absolute;
 
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     border-width: 20px 0 20px 30px;
 
     border-width: 20px 0 20px 30px;
 
     border-color: transparent transparent transparent #7cc7ff;"></span> INSTALL
 
     border-color: transparent transparent transparent #7cc7ff;"></span> INSTALL
−
! style="font-weight:bold;background-color:#264a60;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;" |  
+
! style="font-weight:bold;background-color:#aeaeae;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;" |  
 
<span style="    position: absolute;
 
<span style="    position: absolute;
 
     left: 0px;
 
     left: 0px;
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     border-width: 20px 0 20px 30px;
 
     border-width: 20px 0 20px 30px;
 
     border-color: transparent transparent transparent #7cc7ff;"></span> OPERATE
 
     border-color: transparent transparent transparent #7cc7ff;"></span> OPERATE
−
! style="font-weight:bold;background-color:#264a60;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;" |  
+
! style="font-weight:bold;background-color:#aeaeae;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;" |  
 
<span style="    position: absolute;
 
<span style="    position: absolute;
 
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     left: 0px;
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     border-color: transparent transparent transparent #7cc7ff;"></span> USE
 
     border-color: transparent transparent transparent #7cc7ff;"></span> USE
 
|-
 
|-
−
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Decision-making about adopting cloud and/or managed services while considering strategic,financial, architecture, security, applications, process, and users.
+
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | '''I’M INVOLVED AT THIS STAGE'''<br />Decision-making about adopting cloud and/or managed services while considering strategic,financial, architecture, security, applications, process, and users.
−
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Define and plan the OpenStack cloud while considering hardware, compute, storage, network, infrastructure and platform choices, services, along with scale.
+
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | '''I’M INVOLVED AT THIS STAGE'''<br />Define and plan the OpenStack cloud while considering hardware, compute, storage, network, infrastructure and platform choices, services, along with scale.
 
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Install and configure the OpenStack cloud.
 
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Install and configure the OpenStack cloud.
−
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | '''I’M INVOLVED AT THIS STAGE'''<br />Day-to-day operation and administration of the OpenStack cloud including backup, disaster recovery, managing the infrastructure and platform services offered by the OpenStack cloud.
+
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Day-to-day operation and administration of the OpenStack cloud including backup, disaster recovery, managing the infrastructure and platform services offered by the OpenStack cloud.
−
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | '''I’M INVOLVED AT THIS STAGE'''<br />Perform updates and post-update verification to the OpenStack cloud.
+
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Perform updates and post-update verification to the OpenStack cloud.
 
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | End-user consumption of the OpenStack cloud services.
 
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | End-user consumption of the OpenStack cloud services.
 
|}
 
|}
 
<br />
 
<br />
−
 
 
====Role In Context====
 
====Role In Context====
  
 
====Survey====
 
====Survey====
−
https://www.surveymonkey.com/r/YMQDJM6
+
https://www.surveymonkey.com/r/YMFHPZV
  
 
<br />
 
<br />
−
=== Infrastructure Architect ===
+
=== Service Admin ===
  
−
<blockquote>“I make sure the cloud is up and running and try to get things running again ASAP”</blockquote>
+
<blockquote>“I am the expert on a particular project and when it comes to tricky problems, I dive in.”</blockquote>
  
 
====High Level Tasks/Responsibilities====
 
====High Level Tasks/Responsibilities====
  
−
* New Services/Configuration
+
* Architecting/Planning
−
* Troubleshoot Issues from Cloud Ops (L3, L4)
+
* KPI Monitoring
−
* Producing KPIs
+
* Cloud Refresh/Sustaining
−
* Report Issues to Community/Vendor
 
  
 
====Cloud Adoption Stage====
 
====Cloud Adoption Stage====
 
{| class="wikitable"
 
{| class="wikitable"
−
! style="font-weight:bold;background-color:#264a60;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;"|  
+
! style="font-weight:bold;background-color:#aeaeae;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;"|  
 
<span style="    position: absolute;
 
<span style="    position: absolute;
 
     left: 0px;
 
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     border-width: 20px 0 20px 30px;
 
     border-width: 20px 0 20px 30px;
 
     border-color: transparent transparent transparent #7cc7ff;"></span> DECIDE
 
     border-color: transparent transparent transparent #7cc7ff;"></span> DECIDE
−
! style="font-weight:bold;background-color:#264a60;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;" |  
+
! style="font-weight:bold;background-color:#aeaeae;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;" |  
 
<span style="    position: absolute;
 
<span style="    position: absolute;
 
     left: 0px;
 
     left: 0px;
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     border-width: 20px 0 20px 30px;
 
     border-width: 20px 0 20px 30px;
 
     border-color: transparent transparent transparent #7cc7ff;"></span> DEFINE
 
     border-color: transparent transparent transparent #7cc7ff;"></span> DEFINE
−
! style="font-weight:bold;background-color:#aeaeae;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;" |  
+
! style="font-weight:bold;background-color:#264a60;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;" |  
 
<span style="    position: absolute;
 
<span style="    position: absolute;
 
     left: 0px;
 
     left: 0px;
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     border-color: transparent transparent transparent #7cc7ff;"></span> USE
 
     border-color: transparent transparent transparent #7cc7ff;"></span> USE
 
|-
 
|-
−
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | '''I’M INVOLVED AT THIS STAGE'''<br />Decision-making about adopting cloud and/or managed services while considering strategic,financial, architecture, security, applications, process, and users.
+
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Decision-making about adopting cloud and/or managed services while considering strategic,financial, architecture, security, applications, process, and users.
−
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | '''I’M INVOLVED AT THIS STAGE'''<br />Define and plan the OpenStack cloud while considering hardware, compute, storage, network, infrastructure and platform choices, services, along with scale.
+
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Define and plan the OpenStack cloud while considering hardware, compute, storage, network, infrastructure and platform choices, services, along with scale.
−
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Install and configure the OpenStack cloud.
+
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | '''I’M INVOLVED AT THIS STAGE'''<br />Install and configure the OpenStack cloud.
 
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Day-to-day operation and administration of the OpenStack cloud including backup, disaster recovery, managing the infrastructure and platform services offered by the OpenStack cloud.
 
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Day-to-day operation and administration of the OpenStack cloud including backup, disaster recovery, managing the infrastructure and platform services offered by the OpenStack cloud.
 
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Perform updates and post-update verification to the OpenStack cloud.
 
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Perform updates and post-update verification to the OpenStack cloud.
−
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | End-user consumption of the OpenStack cloud services.
+
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | End-user consumption of the OpenStack cloud services.
 
|}
 
|}
 
<br />
 
<br />
Line 226: Line 227:
  
 
====Survey====
 
====Survey====
−
https://www.surveymonkey.com/r/YMFHPZV
+
https://www.surveymonkey.com/r/YX7ZXNC
  
 
<br />
 
<br />
−
=== Domain Ops ===
+
=== Cloud Ops ===
−
 
+
<blockquote>“I make sure the cloud is up and running and try to get things running again ASAP”</blockquote>
−
<blockquote>“I manage the relationship with the cloud provider for my company including quotas, users, policies, and support tickets”</blockquote>
 
−
 
 
 
====High Level Tasks/Responsibilities====
 
====High Level Tasks/Responsibilities====
 +
* Performance/Capacity Management
 +
* Routine Backups/Migrations/Recovery
 +
* Troubleshoot/Verify (L1, L2)
 +
* Notify Customers
 +
====Cloud Adoption Stage====
  
−
* Admin Tasks/Quotas
 
−
* Domain/Project/Tenant Management
 
−
* Triage/Troubleshoot
 
−
* Costs
 
−
 
−
====Cloud Adoption Stage====
 
 
{| class="wikitable"
 
{| class="wikitable"
 
! style="font-weight:bold;background-color:#aeaeae;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;"|  
 
! style="font-weight:bold;background-color:#aeaeae;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;"|  
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     border-width: 20px 0 20px 30px;
 
     border-width: 20px 0 20px 30px;
 
     border-color: transparent transparent transparent #7cc7ff;"></span> INSTALL
 
     border-color: transparent transparent transparent #7cc7ff;"></span> INSTALL
−
! style="font-weight:bold;background-color:#aeaeae;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;" |  
+
! style="font-weight:bold;background-color:#264a60;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;" |  
 
<span style="    position: absolute;
 
<span style="    position: absolute;
 
     left: 0px;
 
     left: 0px;
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     border-width: 20px 0 20px 30px;
 
     border-width: 20px 0 20px 30px;
 
     border-color: transparent transparent transparent #7cc7ff;"></span> OPERATE
 
     border-color: transparent transparent transparent #7cc7ff;"></span> OPERATE
−
! style="font-weight:bold;background-color:#aeaeae;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;" |  
+
! style="font-weight:bold;background-color:#264a60;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;" |  
 
<span style="    position: absolute;
 
<span style="    position: absolute;
 
     left: 0px;
 
     left: 0px;
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     border-width: 20px 0 20px 30px;
 
     border-width: 20px 0 20px 30px;
 
     border-color: transparent transparent transparent #7cc7ff;"></span> UPDATE
 
     border-color: transparent transparent transparent #7cc7ff;"></span> UPDATE
−
! style="font-weight:bold;background-color:#264a60;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;" |  
+
! style="font-weight:bold;background-color:#aeaeae;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;" |  
 
<span style="    position: absolute;
 
<span style="    position: absolute;
 
     left: 0px;
 
     left: 0px;
Line 288: Line 286:
 
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Define and plan the OpenStack cloud while considering hardware, compute, storage, network, infrastructure and platform choices, services, along with scale.
 
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Define and plan the OpenStack cloud while considering hardware, compute, storage, network, infrastructure and platform choices, services, along with scale.
 
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Install and configure the OpenStack cloud.
 
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Install and configure the OpenStack cloud.
−
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Day-to-day operation and administration of the OpenStack cloud including backup, disaster recovery, managing the infrastructure and platform services offered by the OpenStack cloud.
+
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | '''I’M INVOLVED AT THIS STAGE'''<br />Day-to-day operation and administration of the OpenStack cloud including backup, disaster recovery, managing the infrastructure and platform services offered by the OpenStack cloud.
−
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Perform updates and post-update verification to the OpenStack cloud.
+
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | '''I’M INVOLVED AT THIS STAGE'''<br />Perform updates and post-update verification to the OpenStack cloud.
−
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | '''I’M INVOLVED AT THIS STAGE'''<br />End-user consumption of the OpenStack cloud services.
+
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | End-user consumption of the OpenStack cloud services.
 
|}
 
|}
 
<br />
 
<br />
 +
 
====Role In Context====
 
====Role In Context====
  
 
====Survey====
 
====Survey====
−
https://www.surveymonkey.com/r/YMZQY2D
+
https://www.surveymonkey.com/r/YMQDJM6
  
 
<br />
 
<br />
−
=== Service Admin ===
+
=== Domain Ops ===
  
−
<blockquote>“I am the expert on a particular project and when it comes to tricky problems, I dive in.”</blockquote>
+
<blockquote>“I manage the relationship with the cloud provider for my company including quotas, users, policies, and support tickets”</blockquote>
  
 
====High Level Tasks/Responsibilities====
 
====High Level Tasks/Responsibilities====
  
−
* Architecting/Planning
+
* Admin Tasks/Quotas
−
* KPI Monitoring
+
* Domain/Project/Tenant Management
−
* Cloud Refresh/Sustaining
+
* Triage/Troubleshoot
 +
* Costs
  
 
====Cloud Adoption Stage====
 
====Cloud Adoption Stage====
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     border-width: 20px 0 20px 30px;
 
     border-width: 20px 0 20px 30px;
 
     border-color: transparent transparent transparent #7cc7ff;"></span> DEFINE
 
     border-color: transparent transparent transparent #7cc7ff;"></span> DEFINE
−
! style="font-weight:bold;background-color:#264a60;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;" |  
+
! style="font-weight:bold;background-color:#aeaeae;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;" |  
 
<span style="    position: absolute;
 
<span style="    position: absolute;
 
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     border-width: 20px 0 20px 30px;
 
     border-width: 20px 0 20px 30px;
 
     border-color: transparent transparent transparent #7cc7ff;"></span> UPDATE
 
     border-color: transparent transparent transparent #7cc7ff;"></span> UPDATE
−
! style="font-weight:bold;background-color:#aeaeae;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;" |  
+
! style="font-weight:bold;background-color:#264a60;color:#ffffff;text-align:center;position: relative;overflow:hidden;width: 16.5%;" |  
 
<span style="    position: absolute;
 
<span style="    position: absolute;
 
     left: 0px;
 
     left: 0px;
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| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Decision-making about adopting cloud and/or managed services while considering strategic,financial, architecture, security, applications, process, and users.
 
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Decision-making about adopting cloud and/or managed services while considering strategic,financial, architecture, security, applications, process, and users.
 
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Define and plan the OpenStack cloud while considering hardware, compute, storage, network, infrastructure and platform choices, services, along with scale.
 
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Define and plan the OpenStack cloud while considering hardware, compute, storage, network, infrastructure and platform choices, services, along with scale.
−
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | '''I’M INVOLVED AT THIS STAGE'''<br />Install and configure the OpenStack cloud.
+
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Install and configure the OpenStack cloud.
 
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Day-to-day operation and administration of the OpenStack cloud including backup, disaster recovery, managing the infrastructure and platform services offered by the OpenStack cloud.
 
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Day-to-day operation and administration of the OpenStack cloud including backup, disaster recovery, managing the infrastructure and platform services offered by the OpenStack cloud.
 
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Perform updates and post-update verification to the OpenStack cloud.
 
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" | Perform updates and post-update verification to the OpenStack cloud.
−
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" |  End-user consumption of the OpenStack cloud services.
+
| ! style="padding: 10px 20px; background-color:white; vertical-align: top;" |  '''I’M INVOLVED AT THIS STAGE'''<br />End-user consumption of the OpenStack cloud services.
 
|}
 
|}
 
<br />
 
<br />
Line 365: Line 365:
  
 
====Survey====
 
====Survey====
−
https://www.surveymonkey.com/r/YX7ZXNC
+
https://www.surveymonkey.com/r/YMZQY2D
  
 
<br />
 
<br />

Revision as of 22:16, 11 November 2015

Introduction

Below are the outcomes from the 2015 OpenStack Persona Workshop hosted at IBM Design's Austin studio. We have identified stages a company needs to go through in adopting cloud technologies; five cloud roles (or persona prototypes) that are most relevant to OpenStack; and how does these cloud roles fit into a cloud ecosystem.

As a community member for OpenStack, it's highly likely that you will resonate with one or more of these cloud roles. In order to finalize these cloud roles into personas that accurately represent OpenStack users, we would love your help!

We'd like you to scan through all the five cloud roles we identified, find the one(s) that you resonate the most, and fill out the related survey(s). But before you jump right into these roles, we'd encourage you to take a closer look at the Cloud Adoption Stages and the Cloud EcoSystem.

Thank you!

- OpenStack UX Project Team

Cloud Adoption Stage

DECIDE

DEFINE

INSTALL

OPERATE

UPDATE

USE

Decision-making about adopting cloud and/or managed services while considering strategic,financial, architecture, security, applications, process, and users. Define and plan the OpenStack cloud while considering hardware, compute, storage, network, infrastructure and platform choices, services, along with scale. Install and configure the OpenStack cloud. Day-to-day operation and administration of the OpenStack cloud including backup, disaster recovery, managing the infrastructure and platform services offered by the OpenStack cloud. Perform updates and post-update verification to the OpenStack cloud. End-user consumption of the OpenStack cloud services.


Cloud Roles

#Cloud Ops

#Infrastructure Architect

#Domain Ops

#Service Admin

#Dev Ops



Cloud EcoSystem

Cloud Eco System




Persona Prototypes


Infrastructure Architect

“I make sure the cloud is up and running and try to get things running again ASAP”

High Level Tasks/Responsibilities

  • New Services/Configuration
  • Troubleshoot Issues from Cloud Ops (L3, L4)
  • Producing KPIs
  • Report Issues to Community/Vendor

Cloud Adoption Stage

DECIDE

DEFINE

INSTALL

OPERATE

UPDATE

USE

I’M INVOLVED AT THIS STAGE
Decision-making about adopting cloud and/or managed services while considering strategic,financial, architecture, security, applications, process, and users. 		I’M INVOLVED AT THIS STAGE
Define and plan the OpenStack cloud while considering hardware, compute, storage, network, infrastructure and platform choices, services, along with scale. 		Install and configure the OpenStack cloud. Day-to-day operation and administration of the OpenStack cloud including backup, disaster recovery, managing the infrastructure and platform services offered by the OpenStack cloud. Perform updates and post-update verification to the OpenStack cloud. End-user consumption of the OpenStack cloud services.


Role In Context

Survey

https://www.surveymonkey.com/r/YMFHPZV


Service Admin

“I am the expert on a particular project and when it comes to tricky problems, I dive in.”

High Level Tasks/Responsibilities

  • Architecting/Planning
  • KPI Monitoring
  • Cloud Refresh/Sustaining

Cloud Adoption Stage

DECIDE

DEFINE

INSTALL

OPERATE

UPDATE

USE

Decision-making about adopting cloud and/or managed services while considering strategic,financial, architecture, security, applications, process, and users. Define and plan the OpenStack cloud while considering hardware, compute, storage, network, infrastructure and platform choices, services, along with scale. I’M INVOLVED AT THIS STAGE
Install and configure the OpenStack cloud. 		Day-to-day operation and administration of the OpenStack cloud including backup, disaster recovery, managing the infrastructure and platform services offered by the OpenStack cloud. Perform updates and post-update verification to the OpenStack cloud. End-user consumption of the OpenStack cloud services.


Role In Context

Survey

https://www.surveymonkey.com/r/YX7ZXNC


Cloud Ops

“I make sure the cloud is up and running and try to get things running again ASAP”

High Level Tasks/Responsibilities

  • Performance/Capacity Management
  • Routine Backups/Migrations/Recovery
  • Troubleshoot/Verify (L1, L2)
  • Notify Customers

Cloud Adoption Stage

DECIDE

DEFINE

INSTALL

OPERATE

UPDATE

USE

Decision-making about adopting cloud and/or managed services while considering strategic,financial, architecture, security, applications, process, and users. Define and plan the OpenStack cloud while considering hardware, compute, storage, network, infrastructure and platform choices, services, along with scale. Install and configure the OpenStack cloud. I’M INVOLVED AT THIS STAGE
Day-to-day operation and administration of the OpenStack cloud including backup, disaster recovery, managing the infrastructure and platform services offered by the OpenStack cloud. 		I’M INVOLVED AT THIS STAGE
Perform updates and post-update verification to the OpenStack cloud. 		End-user consumption of the OpenStack cloud services.


Role In Context

Survey

https://www.surveymonkey.com/r/YMQDJM6


Domain Ops

“I manage the relationship with the cloud provider for my company including quotas, users, policies, and support tickets”

High Level Tasks/Responsibilities

  • Admin Tasks/Quotas
  • Domain/Project/Tenant Management
  • Triage/Troubleshoot
  • Costs

Cloud Adoption Stage

DECIDE

DEFINE

INSTALL

OPERATE

UPDATE

USE

Decision-making about adopting cloud and/or managed services while considering strategic,financial, architecture, security, applications, process, and users. Define and plan the OpenStack cloud while considering hardware, compute, storage, network, infrastructure and platform choices, services, along with scale. Install and configure the OpenStack cloud. Day-to-day operation and administration of the OpenStack cloud including backup, disaster recovery, managing the infrastructure and platform services offered by the OpenStack cloud. Perform updates and post-update verification to the OpenStack cloud. I’M INVOLVED AT THIS STAGE
End-user consumption of the OpenStack cloud services.


Role In Context

Survey

https://www.surveymonkey.com/r/YMZQY2D


Dev Ops

“I need to deploy an environment, then get back to writing code.”

High Level Tasks/Responsibilities

  • Developing/Debugging App
  • Managing App
  • Triage/Troubleshoot

Cloud Adoption Stage

DECIDE

DEFINE

INSTALL

OPERATE

UPDATE

USE

Decision-making about adopting cloud and/or managed services while considering strategic,financial, architecture, security, applications, process, and users. Define and plan the OpenStack cloud while considering hardware, compute, storage, network, infrastructure and platform choices, services, along with scale. Install and configure the OpenStack cloud. Day-to-day operation and administration of the OpenStack cloud including backup, disaster recovery, managing the infrastructure and platform services offered by the OpenStack cloud. Perform updates and post-update verification to the OpenStack cloud. I’M INVOLVED AT THIS STAGE
End-user consumption of the OpenStack cloud services.


Role In Context

Survey

https://www.surveymonkey.com/r/YXCQP8C

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