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Difference between revisions of "UX"

(Research Priorities for Newton)
(Research Priorities for Newton)
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| style="height:10px; width:200px; text-align:left;" | TBD
| style="height:10px; width:200px; text-align:left;" | TBD
|- style="vertical-align:top;"
|- style="vertical-align:top;"
| style="height:10px; width:200px; text-align:left;" | Ongoing
| style="height:10px; width:200px; text-align:left;" | June
| style="height:10px; width:300px; text-align:left;" | Persona documentation and validation
| style="height:10px; width:300px; text-align:left;" | Persona documentation and validation
| style="height:10px; width:300px; text-align:left;" | TBD
| style="height:10px; width:300px; text-align:left;" | TBD
| style="height:10px; width:200px; text-align:left;" | Jeff C
| style="height:10px; width:200px; text-align:left;" | Jeff C
| style="height:10px; width:200px; text-align:left;" | TBD
| style="height:10px; width:200px; text-align:left;" | Piet
| style="height:10px; width:500px; text-align:left;" | https://etherpad.openstack.org/p/newton-osux-personavalidation
| style="height:10px; width:500px; text-align:left;" | https://etherpad.openstack.org/p/newton-osux-personavalidation

Revision as of 17:12, 6 June 2016

Openstack UX logo.png

OpenStack User Experience Mission

The mission of the UX Program is to support and facilitate cross-project efforts to improve the overall user experience of OpenStack. We provide user research to help teams identify any issues preventing adoption of their services as well as help the projects validate design and development efforts to address those issues. In addition, we help the project teams create solutions to address customer needs and pain points. Finally, we will provide the OpenStack community with visibility into any user experience issues related to inconsistency across projects.

The UX team is not prescriptive; our goal is to collaborate with OpenStack’s projects to create better experiences.

General Information

UX Program

  • For additional information about OpenStack UX, the programs, team, etc., please refer to the UX Program Proposal.

Mailing List

  • Please feel free to reach out to us via the openstack developer mailing list (openstack-dev@lists.openstack.org). In the subject, use the tag [UX] and we will be sure to see your question/request.


  • An additional way to get quick feedback or have a discussion with the UX group is to join the IRC channel on freenode #openstack-ux. If you don't get an immediate response, feel free to ask again later or jump over to using the mailing list!


The OpenStack User Experience Team regular meetings

  • Every two weeks (on odd weeks) on Friday at 1500 UTC
  • IRC channel: #openstack-meeting-4
  • Chair: piet (Piet Kruithof) on #openstack-ux
  • UX wiki: https://wiki.openstack.org/wiki/UX

Research Priorities for Newton

Month Project/WG Research Method UX Contact Project/WG Contact Study Wiki
May App Dev recruitment Survey piet TBD https://etherpad.openstack.org/p/newton-osux-appdevrecruiter
June App Developer Survey Usability piet TBD https://etherpad.openstack.org/p/newton-osux-appsurvey
July Quotas WG TBD piet TBD https://etherpad.openstack.org/p/newton-osux-quotas
August Installer/Deployer TBD Danielle M TBD https://etherpad.openstack.org/p/newton-osux-deployer
September API WG Usability piet cdent https://etherpad.openstack.org/p/newton-osux-api
October OpenStackClient TBD piet TBD TBD
TBD Help/Documentation TBD Danielle M TBD
June Persona documentation and validation TBD Jeff C Piet https://etherpad.openstack.org/p/newton-osux-personavalidation

Proposed Activities for Barcelona Summit

  • Presentations
    • Presentation on OSC usability results
    • Presentation on persona status
    • Presentation on quotas usability results
    • Presentation on installer/configuration usability results
  • Sessions
    • 1 deep dives on a GUI for one of the projects
    • 1 planning session for UX
  • Research
    • Room for research (~ 8hrs)

Getting Involved

UX Design Activities

The team current uses an online tool called Invision to provided feedback on mocks. The best way to get an account is to post a request to the Horizon IRC and someone with admin privileges will grant you access to post your designs.

Generally, you would want to create a project in Invision and upload images to that project. The next step would be to post a link to that design in the Horizon IRC asking folks to provide reviews. The community has been very good about providing reasonable feedback and it's your choice whether or not to incorporate the recommendations.

We are planning to move to Pholio from Invision in the near future.

User Research Activities

The community has been actively conducting user research/usability studies. The following are research and results from studies performed to-date:

Helpful Links

OpenStack releases

OpenStack UX wiki

OpenStack user research wiki

Etherpad weekly UX priorities

OpenStack UX projects and planning

OpenStack foundation board members

OpenStack technical committee

OpenStack personas

OpenStack UX cores

OpenStack User Committee

OpenStack UX launchpad

Proposed Mitaka Summit Presentations

UX Discussions at OpenStack Summit Etherpads

Mitaka Design Summit Presentation Proposals (Barcelona, October 2016)
Mitaka Design Summit Presentation Proposals (Austin, April 2016)
Liberty Design Summit (Vancouver, May 2015) Horizon Etherpads
Kilo Design Summit (Paris, Nov 2014) Horizon-UX Etherpad
Juno Design Summit (Atlanta, May 2014) Horizon Etherpads
Icehouse Design Summit (Hong Kong, Nov 2013) Horizon Etherpads
Havana Design Summit (Portland, April 2013) Horizon Etherpads

Buster the OpenStack UX Mascot