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StoryBoard/Notifications

< StoryBoard
Revision as of 10:21, 3 December 2015 by Zara (talk | contribs)

meeting irc logs here: http://eavesdrop.openstack.org/meetings/storyboard/2015/storyboard.2015-11-18-15.00.log.html

followup in #storyboard here: http://eavesdrop.openstack.org/irclogs/%23storyboard/%23storyboard.2015-11-18.log.html#t2015-11-18T15:46:32

To be worked into a more readable spec for notifications, that will form the backbone of a roadmap for the next few months of StoryBoard development.


Spec


A user needs to know:

1. When something (that affects that user) updates (in a way that affects that user)

Requirements:

a) Things that affect users must be tracked. Selectable subscriptions exist. 
     If not all things that can be updated in a subscribed resource will be relevant, then...

b) EITHER: SB needs to track whether or not an update to a subscribed resource is relevant to the user,
   OR:         subscriptions need changing so that users can only subscribe to relevant things.

  i) What things can update?

     currently:
     Stories are related to projects via tasks. 
     Project groups collect projects, which then relate to stories via tasks.

     * Stories:
         - Creation
         - Removal
         - Title
         - Description
         - Tags
         - Comments
         * Tasks (listed on story detail page)
             - Creation
             - Removal
             - Title
             - Assignee
             - Priority
             - Status (todo, review, merged, invalid)
             * Project (to which the task belongs.)
                 - Creation
                 - Removal (currently not possible)
                 - Title
                 - Description
                 * Project Groups (to which the project belongs):
                     - Creation
                     - Removal (currently not possible)
                     - Title
                     - Description

  ii) How does storyboard keep track of these?

  iii) How will a user tell SB which updates to look out for?

      Should be: easy to find, easy to change, precise.

        currently:

        * User can click stars to subscribe to stories, projects and project groups. 
          There is no way to subscribe directly to a task;
          the user must subscribe to the story containing that task. Star locations:

          Stories:

          * Story list page (accessed from sidebar)
                                    (stars on right)
          * Story detail page (accessed by clicking on story name in list)
                                        (stars on right)
          * Projects detail page (accessed by clicking on project name in projects list)
                                            (stars on left!)
          * Project group detail page (accessed by clicking on project group name in project groups list)
                                            (stars on right)

          Projects:

          * Project list page (accessed from sidebar)
                                       (stars on right)
          * Project group detail page (accessed by clicking on project group name in project groups list)
                                                     (stars on right)

          Project Groups:

          * Project group list page (accessed from sidebar)
                                                 (stars on right)
      
        *preferences for timeline events accessed from profile page (linked from 'profile' button on sidebar)

        *popup timeline filters accessed from story detail pages (linked from wheel next to 'events timeline' heading)

        These both look like :
                
                Checkboxes with 'save' button at the bottom, with the following options:

                Story created
                Story details changed
                Task created
                Task assignee changed
                Task status changed
                Task priority changed
                Task details changed
                Task deleted
                User comment

        I think the current implementation meets criteria of being easy to find and easy to change, but isn't precise
        enough yet. User should be able to subscribe to all projects in a group except one, and so on. Maybe we
        need a corresponding 'unsubscriptions list' that overrides the subscriptions? Which leads onto...
  
  iv) How will SB keep track of these?

    Currently: [To be filled in]

c) SB must inform user of these updates

  i) The user needs to know *what* has updated

        Suggested data to relay (should this be configurable?): 

           - 'what was updated?'
           - 'what subscribed groups does the updated resource fall into?'
           - 'when was it updated?'
           - 'who updated it?'
           - 'does this update require my input?'

  ii) The user should be notified in the most suitable way. What is this, and should *this* be configurable? (eg: what channels? how frequently should a user be notified?)

    i) currently:

        *recent events on dashboard

        *events timeline on story detail pages

    ii) in progress:

        *email notifications patches
        (currently awaiting the rework here: https://review.openstack.org/#/c/240345/1 . What point are notifications at once this patch series is merged?)

    iii)  todo :


Roadmap Plan

We now have some detail about the current implementation. We need more input from users to work out where this falls
short. re: emails: we'll probably get comments on these as we work on them. So far, people have said they want email notifications, so we'll
need those before we're likely to get a lot of feedback.


# Overall Roadmap

We could probably refine this forever, so at what point should we consider changing priority?

1. Fix  bugs in current implementation (including making it consistent).
   a) User preferences patches in review

2. Merge email patches so that some basic email notifications work (currently 'off' by default'

   a) Then get feedback and improve these

3. Improve UX for Recent Events

4. Give better variety of subscription options.
   a) allow user to unsubscribe from story within a subscribed project, and similar