Personas

The OpenStack Personas Working Group

This is the project page for the OpenStack Personas Working Group. The first meeting for this group was held on January 17, 2014, at which the following was decided:

• Goal: To make clear the needs of the people who are consuming OpenStack, so the community understands what the product they're building needs to provide.
• Initially the focus will be on technically-focused personas in order to ease development and also get community buy-in.
• Methodology will be based on creating personas using the following video as guidance: http://aycl.uie.com/virtual_seminars/building_personas_in_30_days_or_less; rather than be site-visit focused, it will be more questionnaire focused.
• Initial "buckets" (categories) that we will focus on are: Operator, User, Developer. These are intentionally broad.

• Within those buckets will go the roles defined below (lines 68 to 165 in the OpenStack Personas Working Group Etherpad ), as agreed by the working group.
• Once we have roles, we will develop questions and recruit participants.
• Roles are designed to make sure we haven't missed sub-groups within the buckets, and to facilitate question creation.

• Decisions will be discussed in meetings but "ratified" on the mailing list, in case people miss the meeting.

Meeting Information

• Meeting Times and Dial-in Information
• Meeting Summary

Persona Workstream and Related Documents

• OpenStack Persona Screener
• OpenStack Persona Interview Questionnaire Etherpad (DRAFT)
• Methodology
• Potential Personas
• Reference Material
• Persona Session Videos from OpenStack Summits

Related Workstream Efforts:

• Horizon Usability Testing (Week of 24 February 2014)
• Various OpenStack UX Design Workstreams on AskBot
• OpenStack UX Wiki