PersonaReferenceMaterial

Persona Development Reference Material

The team has put forth the following resources as potentially helpful in deciding how to develop personas.

Personas for Aeolus

• https://redmine.aeolusproject.org/redmine/projects/aeolus/wiki/Personas

The Five Cloud Personas - Are you an Embracer or a Controller?

• A global study into attitudes to cloud and decision-making criteria when making infrastructure deployment choices
• http://www.nttcomsecurity.com/en/uploads/files/EN_Cloud%20paper_Final.pdf

Cloud Architecture Reference Models: A Survey (NIST CCRATWG 004 v2)

• http://collaborate.nist.gov/twiki-cloud-computing/pub/CloudComputing/Meeting4AReferenceArchtecture013111/NIST_CCRATWG_004v2_ExistentReferenceModels_01182011.pdf
• Page 20

NIST Cloud Computing Reference Architecture

• http://www.cloudcredential.org/images/pdf_files/nist%20reference%20architecture.pdf
• Page 19

Cloud User Roles (IBM)

• https://dl.dropboxusercontent.com/u/8033087/IEEE%20Cloud%202011%20%28WIP%29%20--%20Cloud%20User%20Roles_Establishing%20standard%20descriptions.pdf
• https://dl.dropboxusercontent.com/u/8033087/ACM%20CHIMIT%202011%20_Paper_%20--%20Description%20and%20Application%20of%20Core%20Cloud%20User%20Roles.pdf

Cloud Computing Use Cases

• A white paper produced by the Cloud Computing Use Case Discussion Group
• http://www.scribd.com/doc/18172802/Cloud-Computing-Use-Cases-Whitepaper
• http://cloudusecases.org/

Additional User Roles / Persona References

• http://www.eucalyptus.com/resources/cloud-overview/cloud-roles
• http://www.vmware.com/files/pdf/vmware-it-journey/Changing_Role_of_IT_Staff-PPT.pdf
• Cloud Administrator Persona (work-in-progress): https://docs.google.com/document/d/1uZCRVtCyF7c1GLu32VF3WyhTV8Mdt1ZXnNsBZzW3tME/edit
• OpenStack Persona very early draft: https://docs.google.com/document/d/16rkiXWxxgzGT47_Wc6hzIPzO2-s2JWAPEKD0gP2mt7E/edit#heading=h.4h6qtqjubwm9
• Fedora Personas

• Fedora Server Working Group Persona (work-in-progress): http://fedoraproject.org/wiki/Server/Personas
• Fedora Server Working Group Persona FAQ (work-in-progress): http://fedoraproject.org/wiki/Server/Personas/FAQ

• Internap Personas for Cloud Portal

• https://www.dropbox.com/sh/k71fg5ma7qmm79u/GrdIcKDfhy

• EMC Personas

• Storage Administrator Persona: http://uxblog.emc.com/2013/05/13/are-you-a-storage-admin-please-give-us-feedback-do-we-understand-your-job/
• Backup Administrator Persona: http://uxblog.emc.com/2013/05/20/are-you-a-backup-administrator-if-so-please-add-to-our-write-up/
• NOC Operator Persona: http://uxblog.emc.com/2013/10/30/do-we-understand-noc-operators-give-us-your-feedback/
• Data Center Manager Persona: http://uxblog.emc.com/2013/10/30/data-center-managers-do-we-understand-your-pain-points/
• Virtual Infrastructure Persona: http://uxblog.emc.com/wp-content/uploads/2013/05/VictoriaDraft.png