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Difference between revisions of "PersonaMeetingInformation"

(Agenda)
(Agenda)
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[https://wiki.openstack.org/wiki/Personas OpenStack Personas Working Group Wiki] started by Nick Chase.  Thank you Nick Chase!!!+1
 
[https://wiki.openstack.org/wiki/Personas OpenStack Personas Working Group Wiki] started by Nick Chase.  Thank you Nick Chase!!!+1
  
2) Confirmation that we will meet every other Wednesday beginning Feb 5 4:00EST (21:00 UTC)
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# Confirmation that we will meet every other Wednesday beginning Feb 5 4:00EST (21:00 UTC)
 
Let Piet know if you want to be added to the calendar invite.
 
Let Piet know if you want to be added to the calendar invite.
  
3) Summit proposal
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# Summit proposal for Juno Release Summit.
 
Submitted for the Atlanta OpenStack Summit. This should be available to vote for after Feb 14th. Liz will send link when available.
 
Submitted for the Atlanta OpenStack Summit. This should be available to vote for after Feb 14th. Liz will send link when available.
  
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Q: Does it make sense to propose this in the main track, or in the Developer Summit? More exposure to developers in the dev section. (DN)
 
Q: Does it make sense to propose this in the main track, or in the Developer Summit? More exposure to developers in the dev section. (DN)
  
4) User roles to focus on initially
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# User roles to focus on initially
 
* Cloud Developer: Design, implement, publish and maintain the technical aspects of a service component
 
* Cloud Developer: Design, implement, publish and maintain the technical aspects of a service component
 
* Cloud Operator: Monitor running systems, and track and initially triage events
 
* Cloud Operator: Monitor running systems, and track and initially triage events
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* Cloud Consumer / End User: Request & use resources, depending on aaS offering (IaaS, PaaS, SaaS, etc. user).
 
* Cloud Consumer / End User: Request & use resources, depending on aaS offering (IaaS, PaaS, SaaS, etc. user).
  
5) Worked on screener (survey)
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# Worked on screener (survey)
  
 
=== Meeting Summary for 17 January 2014 ===
 
=== Meeting Summary for 17 January 2014 ===

Revision as of 23:00, 13 February 2014

Personas Working Group Meeting Summaries

Meeting Summary for 5 February 2014

Attendees

Nick Chase, Liz, Piet, Dave Lyle, Fei Guo, Jenny, Jacki, Mellisa

Agenda

  1. Updates from last meeting

OpenStack Personas Working Group Wiki started by Nick Chase. Thank you Nick Chase!!!+1

  1. Confirmation that we will meet every other Wednesday beginning Feb 5 4:00EST (21:00 UTC)

Let Piet know if you want to be added to the calendar invite.

  1. Summit proposal for Juno Release Summit.

Submitted for the Atlanta OpenStack Summit. This should be available to vote for after Feb 14th. Liz will send link when available.

Title: Development and Application of the OpenStack Personas

Abstract: This session builds on Dave Neary’s previous efforts to develop a set of personas to help the development community align with their users’ needs and tasks. The team will share updates from the newly formed OpenStack Persona Working Group, which is made up of members from over ten global companies. The session will include a review of the methodology used to develop the personas, insights from the user interviews and the personas created from the effort. Finally, the team will provide recommendations and examples for how the community can effectively use the personas during their own planning, design, development, and testing efforts to improve user experience.

Q: Does it make sense to propose this in the main track, or in the Developer Summit? More exposure to developers in the dev section. (DN)

  1. User roles to focus on initially
  • Cloud Developer: Design, implement, publish and maintain the technical aspects of a service component
  • Cloud Operator: Monitor running systems, and track and initially triage events
  • Cloud Administrator: Responsible for all cloud operational processes in their area of expertise (e.g., Network)
  • Tenant / Domain Administrator: Responsible for administering a customer’s communities and their resources.
  • Cloud Consumer / End User: Request & use resources, depending on aaS offering (IaaS, PaaS, SaaS, etc. user).
  1. Worked on screener (survey)

Meeting Summary for 17 January 2014

The initial meeting for the Personas Working Group was on 17 January, 2014.

Attendees

Piet Kruithof (HP), Ju Lim (Red Hat), Liz Blanchard (Red Hat) , Andreas Jaeger (SUSE), Nermina Miller (Mirantis), Jeff Calcaterra (IBM), David Avila (IBM), David Lyle (HP), Jenny Mahmoudi (Puppet Labs), Terry Bleizeffer (IBM) Unable to attend but would have liked to: Tom Fifield (OpenStack Foundation), John Pruitt (Dell), Dave Neary (Red Hat), Birgit Schmidt-Wesche (IBM), Nick Chase (Mirantis), Fei Guo (Puppet Labs), Thuy Duong (IBM), Jacki Bauer (RackSpace)

Agenda

Intro - meet and greet, expectations Group Organization - follow OpenStack community

  • To be officially recognized as an official program in OpenStack, there is a high hurdle so we'll have to run this as an informal program for now (especially since there is no official UX program). David Lyle (Horizon PTL) happy to lend a hand to help champion it within the Horizon community, e.g. give up a session at Summit. Horizon would be a consumer of these personas. OpenStack community still does not quite understand UX community and what it means to have UX and still very much code driven. user-committee exists already and how does UX fit in, as well as personas fit in with that effort. There is a process to get folks recognized as ATC (Active technical contributor) for folks who don't code (e.g. benefits: voting, free admission to Summit) and David willing to support folks working on this effort as ATCs. Will need to educate the other groups as to personas since it's still a new concept. Socializing and adoption will be important.
  • Level of Engagement

Attendees & Interests

  • Nermina Miller (Mirantis) -- wants to do a blog on this effort and try to promote it and observe, understand Russian
  • Liz Blanchard (Red Hat) -- interviews, validation, visual design, could maybe get Julie Pichon to help with interviewing in French, Jarda in Czech, Alvaro in Spanish?
  • Melissa (HP) -- interviews, analysis
  • Piet Kruithof (HP) -- interviews, analysis, project management
  • Ju Lim (Red Hat) -- all, Ju speaks Malay/Indonesian
  • IBM -- wants to be involved in entire process and contribute to each deliverables; still need to figure out who from IBM would be responsible for various deliverables. Thuy (interviews), tasks assignment TBD
  • Fei and Jenny (Puppet Labs) -- 20 hours a month? creating interview plan or plan for creating interviews-, post session analysis, Fei speaks Chinese
  • David Lyle (HP) -- advisory, help initial creation process understanding defacto current personas, review
  • Andreas (SUSE) -- mainly validate and review; speaks German
  • Tom Fifield (OpenStack Foundation) - keeping tabs & documentation team interface

Communications -- meeting logistics, when and how

  • Less often would be better

Action Items

  • For Everyone: Doodle for voting and finding an ideal meeting time: http://www.doodle.com/yiz4xytwmkkn6uh6. Please enter your name and vote for times that work for you for the monthly meeting.
  • Monthly meeting proposed for larger group
  • Subgroups may meet more frequently and have a different rhythm


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