OpsGuide-Projects-Users-Summary

Summary

One key element of systems administration that is often overlooked is that end users are the reason systems administrators exist. Don't go the BOFH route and terminate every user who causes an alert to go off. Work with users to understand what they're trying to accomplish and see how your environment can better assist them in achieving their goals. Meet your users needs by organizing your users into projects, applying policies, managing quotas, and working with them.