Difference between revisions of "Mistral/Long Running Business Process"

Revision as of 07:45, 12 November 2013

Mistral Use Cases: Long-running Business Process

Problem Statement

Looking back at the industry, say 20 years ago, it’s fairly obvious that things have evolved drastically. For example, instead of having one information system for everything like accounting, financial planning, reporting enterprises tend to have multiple specialized systems in order to address performance problems caused by constantly growing amount of enterprise data. However, we may need to define a business process, or a workflow, that would span several systems and at some point may even require that people participate it too by entering some information. Those people may be accountants entering primary information, office-managers, finance directors and others. The formal challenge here is to define and maintain a sequence of operations that need to be executed one after another and to be able to have some logic (conditions) driving the execution of this sequence one way or another.

In order to make this workflow scalable (ability to run some steps in parallel), tolerant to failures and observable for external systems there has to be some component that would play the role of a coordinator. By “observable for external systems” we mean here that we should be able to see all the relevant information on how the process has been going on, what steps have already been processed and what are left, whether it’s stopped with a failure or finished with success. Maintaining a history of already finished processes would also bring significant value.

Solution

Mistral is a perfect fit for being this kind of coordinator. In order to illustrate everything what’s been described so far let’s consider an imaginary workflow of calculating employees’ salaries in an enterprise.

Picture 1. Mistral maintains business workflows spanning multiple systems.

Given an employee full name (or id) such workflow may include the following computation steps:

• Calculate salary base using accounting information system.
• Calculate the employee’s bonus using a different bonus system.
• Request an approval from a manager for calculated bonus.
• In case of any error at any stage send SMS to a system administrator

In this scenario Mistral always knows an execution state of the entire workflow and in case of failures (network losses etc.) it can continue the workflow from the point it stopped transparently for a user. Additionally Mistral can run calculation of salary base and bonus in parallel since these two tasks are independent. All these things can be flexibly configured by a user.

Notes

The example above is just a simple illustration of what Mistral can offer in regard to taking care of long-running business processes. In real life Mistral can take care of much more complicated processes spanning multiple information systems and involving real people at some points.