Horizon-usability-test-findings

Horizon Usability Testing Prioritized Findings

The following is a summary of the findings from the usability testing for Horizon (~Icehouse release) that began the week of February 24 2014. Based on the study, we identified several areas of improvement for Horizon that were then prioritized by the OpenStack UX Team in order to create actionable items.

High Priority

• Improve error messages and error message catalog - 100%
• Fix Launch Instance workflow for end user and power user - 83%
• Improve informational help information about form fields - 83%
• Fix terminology (e.g. launch instance, boot, shutoff, shutdown, etc.) - 67%
• Show details for key pair and network in Launch Instance workflow - 50%
• Recommend a new Information Architecture - 50%

High / Medium Priority (Tie)

• Create UI guidelines (of best practices) for Developers to use - 33% + 33%

Medium

• Improve Online Help (?) - 67%
• Provide clearer indication the application is working after clicking a button and the application doesn’t respond immediately. - 50%
• Ensure consistency of network selection (Drag and drop of networks very inconsistent from the other pieces of the launch instance modal) - 50%
• Instance table - action buttons recommendations (inconsistent visualization/selection of actions) - 50%
• Suggest defaults for the forms entry fields - 50%

Medium / Low Priority (Tie)

• Solution to allow users to edit the network an instance after launching instance - 33% + 33%

Low

• Resolve confusion around the split inline actions button - 83%
• Solution to explain what is the Instance Boot Source field in Create Instance modal - 83%
• Provide description/high level information about flavors for flavor selection - 67%
• Make sorting clearer visually - 50%
• Provide solution for subnet checkbox to improve usability - 33%

High / Medium / Low (Tie)

• Provide Image information details during image selection - 33% + 33% + 33%

High / Nice to Have (Tie)

• Provide "Save as Draft" in the wizard - 33% + 33%

Medium / Nice to Have (Tie)

• Change security group default name to "Default security group" - 33% + 33%

Horizon Usability Testing Observations

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