Difference between revisions of "Daniel Yip,IT Director"

Latest revision as of 22:00, 22 December 2014

Nishiki University

Daniel Yip (IT Director, Nishiki University IT)
Daichi Nakamura (Cloud / System Administrator, Nishiki University IT)
TBD User (Researcher using Central OpenStack)
TBD User (Researcher managing their own OpenStack?)

Nishiki University is a mid-size university focused on research. They have a mid-sized IT infrastructure that runs many mission-critical applications. They are frequently on the cutting edge of new technologies as they are used as part of the course curriculum and for graduate research studies. They value solid, industry standard technology backed up by vendor support that provides stability, reliability, and security.

How do you use Horizon Today?

I don't use it, but the OpenStack cloud is an important part of the IT services we provide at the university. I've a member of my team -- Daichi -- who does all the day-to-day management of our OpenStack cloud, which we use in production; you should speak with him to find out his experience with Horizon.

In terms of OpenStack, we're looking for rock-solid vendor support, stability, reliability, and security against cyber threats.

What are your main responsibilities?

I oversee the entire IT infrastructure for the university and ensure maximum availability of all critical infrastructure. As part of these responsibilities, I lead the technology team responsible for managing this infrastructure.

Are you involved in the OpenStack Community?

I encourage my team to contribute to the community on their own time, but we don't spend much time in the code ourselves. Our infrastructure is working well now, and we have many users using it, so we are only going to replace that with code that is ready for deployment. If it is not ready, then we can't use it. I know we've done some backports in certain circumstances due to some unique hardware and/or applications we have in-house.

Daichi has been active helping with the OpenStack community with the Operator's working group and has helped with the Operator's User Guide and Security Guide for OpenStack.

What are the key obstacles that you see with OpenStack Today?

The biggest issue right now with OpenStack is that I need to hire or train people to build and manage OpenStack. Although it takes relatively few staff to run an OpenStack installation, finding staff with the skills to build it or to set it up is proving hard to find. We've partnered up with some of the programs to develop programs and areas that would give students the ability to experiment and learn OpenStack as part of their university curriculum.

Status: Draft

Data source: OpenStack and non-OpenStack Customer interviews

Make a Comment

Return to OpenStack Personas/Nishiki University

@@ Line 7: / Line 7: @@
 * '''TBD User''' (Researcher managing their own OpenStack?)
-===''"OpenStack is awesome, but you've to be an expert to operate and manage it"''===
+===''"Lead with speed and agility while keeping the same budget."''===
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 =====<font color="#00B0DA"> Daily Horizon Usage</font>=====
-minutes
+None
 =====<font color="#00B0DA"> Location</font>=====
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 ====<font color="#00B0DA"> How do you use Horizon Today? </font>====
-Hmmmm, I don’t use Horizon all that much, there are a few things  that are easy to do in the GUI - like getting an overview of things. For most things, I use the CLI. The end users do use Horizon quite a bit, for things like spinning up instances and uploading files.
+I don't use it, but the OpenStack cloud is an important part of the IT services we provide at the university.  I've a member of my team -- Daichi -- who does all the day-to-day management of our OpenStack cloud, which we use in production; you should speak with him to find out his experience with Horizon.
+In terms of OpenStack, we're looking for rock-solid vendor support, stability, reliability, and security against cyber threats.
 ====<font color="#00B0DA">What are your main responsibilities?</font> ====
-I am responsible for operating our OpenStack based private cloud that provides compute and storage resources to researchers at the university.
+I oversee the entire IT infrastructure for the university and ensure maximum availability of all critical infrastructure.  As part of these responsibilities, I lead the technology team responsible for managing this infrastructure.
-====<font color="#00B0DA">How do you use OpenStack today?</font> ====
+====<font color="#00B0DA">Are you involved in the OpenStack Community?</font> ====
-We use it to analyze lots of research data. We’re a university and have a lot of physicists and other scientists working with huge amounts of data that need a lot of compute resources. We’re also testing some production workloads.
+I encourage my team  to contribute to the community on their own time, but we don't spend much time in the code ourselves. Our infrastructure is working well now, and we have many users using it, so we are only going to replace that with code that is ready for deployment. If it is not ready, then we can't use it.  I know we've done some backports in certain circumstances due to some unique hardware and/or applications we have in-house.
-====<font color="#00B0DA">Who are the users of your cloud?</font> ====
+Daichi has been active helping with the OpenStack community with the Operator's working group and has helped with the Operator's User Guide and Security Guide for OpenStack.
-So, there’s more than 100 active users and roughly 35 research projects running on its OpenStack cloud. That research runs the gamut – from analyzing how computers understand text, to conducting hardware research.  Some of them submit their jobs to an admin, and we make sure it gets done. Some of the other users have access through Horizon, so they can experiment a bit more -- these are the more developers types, not the scientists.  People really appreciate the service; those who use it are really starting to depend on it, which is exciting for us to see.
-====<font color="#00B0DA">Are you involved in the OpenStack Community?</font> ====
-I wouldn’t say I’m ‘involved.’ I follow the [operator’s] mailing list and some blogs. I’ve contributed code before -- when we found a bug and patched it. But other than that, I’m not all that involved.
 ==== <font color="#00B0DA">What are the key obstacles that you see with OpenStack Today? </font>====
-We’ve had a few bumps along the way with issues that come up that are new to us. There isn’t always documentation, probably because OpenStack is new, so some of the problems we see haven’t been seen by a lot of other people.  That means I have to experiment on my own to solve problems, but you can usually get help from the mailing lists. I do wish sometimes there was more documentation of specific solutions, especially around networking.
+The biggest issue right now with OpenStack is that I need to hire or train people to build and manage OpenStack.  Although it takes relatively few staff to run an OpenStack installation, finding staff with the skills to build it or to set it up is proving hard to find.  We've partnered up with some of the programs to develop programs and areas that would give students the ability to experiment and learn OpenStack as part of their university curriculum.
 '''Status:''' Draft
@@ Line 57: / Line 51: @@
 '''[[Talk:Nishiki_University | Make a Comment]]'''
-https://wiki.openstack.org/wiki/TBD_University
+Return to [https://wiki.openstack.org/wiki/Nishiki_University OpenStack Personas/Nishiki University]

Difference between revisions of "Daniel Yip,IT Director"

Latest revision as of 22:00, 22 December 2014

Contents

"Lead with speed and agility while keeping the same budget."

Daily Horizon Usage

Location

Nishiki University

How do you use Horizon Today?

What are your main responsibilities?

Are you involved in the OpenStack Community?

What are the key obstacles that you see with OpenStack Today?