Difference between revisions of "Daniel Yip,IT Director"

Revision as of 21:56, 22 December 2014

Nishiki University

Daniel Yip (IT Director, Nishiki University IT)
Daichi Nakamura (Cloud / System Administrator, Nishiki University IT)
TBD User (Researcher using Central OpenStack)
TBD User (Researcher managing their own OpenStack?)

Nishiki University is a mid-size university focused on research. They have a mid-sized IT infrastructure that runs many mission-critical applications. They are frequently on the cutting edge of new technologies as they are used as part of the course curriculum and for graduate research studies. They value solid, industry standard technology backed up by vendor support that provides stability, reliability, and security.

How do you use Horizon Today?

I don't use it, but the OpenStack cloud is an important part of the IT services we provide at the university. I've a member of my team -- Daichi -- who does all the day-to-day management of our OpenStack cloud, which we use in production; you should speak with him to find out his experience with Horizon.

In terms of OpenStack, we're looking for rock-solid vendor support, stability, reliability, and security against cyber threats.

What are your main responsibilities?

I oversee the entire IT infrastructure for the university and ensure maximum availability of all critical infrastructure. As part of these responsibilities, I lead the technology team responsible for managing this infrastructure.

Are you involved in the OpenStack Community?

We encourage our employees to contribute to the community on their own time, but we don't spend much time in the code ourselves. Our infrastructure is working well now and we have many mission-critical systems running on it, so we are only going to replace that with code that is ready for deployment. If it is not ready, then we can't use it.

Of course, we expect our employees to submit bug reports when they find them.

What are the key obstacles that you see with OpenStack Today?

The biggest issue right now with OpenStack is that I need to hire or train people to build and manage OpenStack. Although it takes relatively few staff to run an OpenStack installation, finding staff with the skills to build it or to set it up is proving hard to find.

Status: Draft

Data source: OpenStack and non-OpenStack Customer interviews

Make a Comment

Return to OpenStack Personas/Nishiki University

@@ Line 42: / Line 42: @@
 ==== <font color="#00B0DA">What are the key obstacles that you see with OpenStack Today? </font>====
-The general consensus in my team is that OpenStack isn’t a mature technology. We’re interested in tracking its progress, but using it within our own IT infrastructure for noncritical applications. At least right now, in my mind exposes us to too much risk. This is a conservative industry that’s traditionally slow to change, especially when there is any chance of a negative impact on security or disaster recovery. That’s just not something we can afford. And open source is a different ball game for us. We have a lot of clout with our vendors given our size, but when you get to something like OpenStack, the only way to influence direction is through contributing code, and that’s certainly not how I want my team to spend their days, maybe they can spend their nights on it.
+The biggest issue right now with OpenStack is that I need to hire or train people to build and manage OpenStack.  Although it takes relatively few staff to run an OpenStack installation, finding staff with the skills to build it or to set it up is proving hard to find.
 '''Status:''' Draft

Difference between revisions of "Daniel Yip,IT Director"

Revision as of 21:56, 22 December 2014

Contents

"Lead with speed and agility while keeping the same budget."

Daily Horizon Usage

Location

Nishiki University

How do you use Horizon Today?

What are your main responsibilities?

Are you involved in the OpenStack Community?

What are the key obstacles that you see with OpenStack Today?