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__NOTOC__
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These are the bug triaging tasks, in descending order of priority. Some tasks are accessible to everyone, while some others require bug supervisor rights (usually limited to core teams). Before you start triaging, please learn everything on how we use [https://docs.openstack.org/project-team-guide/bugs.html Bugs]!
= How to triage [[OpenStack]] bugs =
 
 
 
These are the bug triaging tasks, in descending order of priority. Some tasks are accessible to everyone, while some others require bug supervisor rights (usually limited to core teams). Before you start triaging, please learn everything on how we use [[Bugs]] !
 
  
 
== Task 1: Confirm new bugs (anyone) ==
 
== Task 1: Confirm new bugs (anyone) ==
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Lists for: [https://bugs.launchpad.net/nova/+bugs?field.status=NEW&field.importance=UNDECIDED Nova],
 
Lists for: [https://bugs.launchpad.net/nova/+bugs?field.status=NEW&field.importance=UNDECIDED Nova],
 
[https://bugs.launchpad.net/swift/+bugs?field.status=NEW&field.importance=UNDECIDED Swift],
 
[https://bugs.launchpad.net/swift/+bugs?field.status=NEW&field.importance=UNDECIDED Swift],
 +
[https://bugs.launchpad.net/cinder/+bugs?field.status=NEW&field.importance=UNDECIDED Cinder],
 
[https://bugs.launchpad.net/glance/+bugs?field.status=NEW&field.importance=UNDECIDED Glance],
 
[https://bugs.launchpad.net/glance/+bugs?field.status=NEW&field.importance=UNDECIDED Glance],
 
[https://bugs.launchpad.net/keystone/+bugs?field.status=NEW&field.importance=UNDECIDED Keystone],
 
[https://bugs.launchpad.net/keystone/+bugs?field.status=NEW&field.importance=UNDECIDED Keystone],
 
[https://bugs.launchpad.net/horizon/+bugs?field.status=NEW&field.importance=UNDECIDED Horizon],
 
[https://bugs.launchpad.net/horizon/+bugs?field.status=NEW&field.importance=UNDECIDED Horizon],
[https://bugs.launchpad.net/quantum/+bugs?field.status=NEW&field.importance=UNDECIDED Quantum]
+
[https://bugs.launchpad.net/neutron/+bugs?field.status=NEW&field.importance=UNDECIDED Neutron],
 +
[https://bugs.launchpad.net/tempest/+bugs?field.status=NEW&field.importance=UNDECIDED Tempest],
 +
[https://bugs.launchpad.net/heat/+bugs?field.status=NEW&field.importance=UNDECIDED Heat]
 +
[https://bugs.launchpad.net/oslo/+bugs?field.status=NEW&field.importance=UNDECIDED Oslo],
 +
[https://bugs.launchpad.net/ironic/+bugs?field.status=NEW&field.importance=UNDECIDED Ironic],
 +
[https://bugs.launchpad.net/openstack-manuals/+bugs?field.status=NEW&field.importance=UNDECIDED Documentation],
 +
[https://bugs.launchpad.net/openstack-api-site/+bugs?field.status=NEW&field.importance=UNDECIDED API Docs]
 +
[https://bugs.launchpad.net/openstack-api-site/+bugs?field.status=NEW&field.importance=UNDECIDED API Docs]
 +
[https://bugs.launchpad.net/openstack-i18n/+bugs?field.status=NEW&field.importance=UNDECIDED Translations]
  
Graphs for: [http://webnumbr.com/untouched-nova-bugs Nova],
+
Graphs for bug counts: http://status.openstack.org/bugday/
[http://webnumbr.com/untouched-swift-bugs Swift],
 
[http://webnumbr.com/untouched-glance-bugs Glance]
 
  
 
* If the bug description is incomplete or the report is lacking the information necessary to reproduce the issue, you should ask the reporter to provide missing information, and set the bug status to ''Incomplete''
 
* If the bug description is incomplete or the report is lacking the information necessary to reproduce the issue, you should ask the reporter to provide missing information, and set the bug status to ''Incomplete''
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Lists for: [https://bugs.launchpad.net/nova/+bugs?field.status=CONFIRMED&field.importance=UNDECIDED Nova],
 
Lists for: [https://bugs.launchpad.net/nova/+bugs?field.status=CONFIRMED&field.importance=UNDECIDED Nova],
 
[https://bugs.launchpad.net/swift/+bugs?field.status=CONFIRMED&field.importance=UNDECIDED Swift],
 
[https://bugs.launchpad.net/swift/+bugs?field.status=CONFIRMED&field.importance=UNDECIDED Swift],
 +
[https://bugs.launchpad.net/cinder/+bugs?field.status=CONFIRMED&field.importance=UNDECIDED Cinder],
 
[https://bugs.launchpad.net/glance/+bugs?field.status=CONFIRMED&field.importance=UNDECIDED Glance],
 
[https://bugs.launchpad.net/glance/+bugs?field.status=CONFIRMED&field.importance=UNDECIDED Glance],
 
[https://bugs.launchpad.net/keystone/+bugs?field.status=CONFIRMED&field.importance=UNDECIDED Keystone],
 
[https://bugs.launchpad.net/keystone/+bugs?field.status=CONFIRMED&field.importance=UNDECIDED Keystone],
 
[https://bugs.launchpad.net/horizon/+bugs?field.status=CONFIRMED&field.importance=UNDECIDED Horizon],
 
[https://bugs.launchpad.net/horizon/+bugs?field.status=CONFIRMED&field.importance=UNDECIDED Horizon],
[https://bugs.launchpad.net/quantum/+bugs?field.status=CONFIRMED&field.importance=UNDECIDED Quantum]
+
[https://bugs.launchpad.net/neutron/+bugs?field.status=CONFIRMED&field.importance=UNDECIDED Neutron],
 +
[https://bugs.launchpad.net/tempest/+bugs?field.status=CONFIRMED&field.importance=UNDECIDED Tempest],
 +
[https://bugs.launchpad.net/heat/+bugs?field.status=CONFIRMED&field.importance=UNDECIDED Heat],
 +
[https://bugs.launchpad.net/oslo/+bugs?field.status=CONFIRMED&field.importance=UNDECIDED Oslo],
 +
[https://bugs.launchpad.net/ironic/+bugs?field.status=CONFIRMED&field.importance=UNDECIDED Ironic],
 +
 
 +
Graphs for: [http://webnumbr.com/nova-confirmed-undecided Nova]
  
 
* Based on the bug information, set priority to:
 
* Based on the bug information, set priority to:
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** ''Wishlist'' if the bug is not really a bug, but rather a welcome change in behavior
 
** ''Wishlist'' if the bug is not really a bug, but rather a welcome change in behavior
 
* If the bug contains the solution, or a patch, set the bug status to ''Triaged''
 
* If the bug contains the solution, or a patch, set the bug status to ''Triaged''
 +
* please note, milestone is generally under the control of the project drivers, and is usually used only for release blocking bugs
  
 
== Task 3: Solve inconsistencies (anyone) ==
 
== Task 3: Solve inconsistencies (anyone) ==
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Lists for: [https://bugs.launchpad.net/nova/+bugs?field.status%3Alist=NEW&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW&field.importance%3Alist=WISHLIST Nova],
 
Lists for: [https://bugs.launchpad.net/nova/+bugs?field.status%3Alist=NEW&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW&field.importance%3Alist=WISHLIST Nova],
 
[https://bugs.launchpad.net/swift/+bugs?field.status%3Alist=NEW&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW&field.importance%3Alist=WISHLIST Swift],
 
[https://bugs.launchpad.net/swift/+bugs?field.status%3Alist=NEW&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW&field.importance%3Alist=WISHLIST Swift],
 +
[https://bugs.launchpad.net/cinder/+bugs?field.status%3Alist=NEW&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW&field.importance%3Alist=WISHLIST Cinder],
 
[https://bugs.launchpad.net/glance/+bugs?field.status%3Alist=NEW&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW&field.importance%3Alist=WISHLIST Glance],
 
[https://bugs.launchpad.net/glance/+bugs?field.status%3Alist=NEW&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW&field.importance%3Alist=WISHLIST Glance],
 
[https://bugs.launchpad.net/keystone/+bugs?field.status%3Alist=NEW&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW&field.importance%3Alist=WISHLIST Keystone],
 
[https://bugs.launchpad.net/keystone/+bugs?field.status%3Alist=NEW&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW&field.importance%3Alist=WISHLIST Keystone],
 
[https://bugs.launchpad.net/horizon/+bugs?field.status%3Alist=NEW&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW&field.importance%3Alist=WISHLIST Horizon],
 
[https://bugs.launchpad.net/horizon/+bugs?field.status%3Alist=NEW&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW&field.importance%3Alist=WISHLIST Horizon],
[https://bugs.launchpad.net/quantum/+bugs?field.status%3Alist=NEW&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW&field.importance%3Alist=WISHLIST Quantum]
+
[https://bugs.launchpad.net/neutron/+bugs?field.status%3Alist=NEW&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW&field.importance%3Alist=WISHLIST Neutron],
 +
[https://bugs.launchpad.net/tempest/+bugs?field.status%3Alist=NEW&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW&field.importance%3Alist=WISHLIST Tempest],
 +
[https://bugs.launchpad.net/oslo/+bugs?field.status%3Alist=NEW&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW&field.importance%3Alist=WISHLIST Oslo],
 +
[https://bugs.launchpad.net/ironic/+bugs?field.status%3Alist=NEW&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW&field.importance%3Alist=WISHLIST Ironic],
 +
[https://bugs.launchpad.net/openstack-manuals/+bugs?field.status%3Alist=NEW&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW&field.importance%3Alist=WISHLIST Documentation],
 +
[https://bugs.launchpad.net/openstack-api-site/+bugs?field.status%3Alist=NEW&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW&field.importance%3Alist=WISHLIST API Docs]
  
 
=== In progress bugs without an assignee ===
 
=== In progress bugs without an assignee ===
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Lists for: [https://bugs.launchpad.net/nova/+bugs?field.status%3Alist=INPROGRESS&assignee_option=none Nova],
 
Lists for: [https://bugs.launchpad.net/nova/+bugs?field.status%3Alist=INPROGRESS&assignee_option=none Nova],
 
[https://bugs.launchpad.net/swift/+bugs?field.status%3Alist=INPROGRESS&assignee_option=none Swift],
 
[https://bugs.launchpad.net/swift/+bugs?field.status%3Alist=INPROGRESS&assignee_option=none Swift],
 +
[https://bugs.launchpad.net/cinder/+bugs?field.status%3Alist=INPROGRESS&assignee_option=none Cinder],
 
[https://bugs.launchpad.net/glance/+bugs?field.status%3Alist=INPROGRESS&assignee_option=none Glance],
 
[https://bugs.launchpad.net/glance/+bugs?field.status%3Alist=INPROGRESS&assignee_option=none Glance],
 
[https://bugs.launchpad.net/keystone/+bugs?field.status%3Alist=INPROGRESS&assignee_option=none Keystone],
 
[https://bugs.launchpad.net/keystone/+bugs?field.status%3Alist=INPROGRESS&assignee_option=none Keystone],
 
[https://bugs.launchpad.net/horizon/+bugs?field.status%3Alist=INPROGRESS&assignee_option=none Horizon],
 
[https://bugs.launchpad.net/horizon/+bugs?field.status%3Alist=INPROGRESS&assignee_option=none Horizon],
[https://bugs.launchpad.net/quantum/+bugs?field.status%3Alist=INPROGRESS&assignee_option=none Quantum]
+
[https://bugs.launchpad.net/neutron/+bugs?field.status%3Alist=INPROGRESS&assignee_option=none Neutron],
 +
[https://bugs.launchpad.net/tempest/+bugs?field.status%3Alist=INPROGRESS&assignee_option=none Tempest],
 +
[https://bugs.launchpad.net/oslo/+bugs?field.status%3Alist=INPROGRESS&assignee_option=none Oslo],
 +
[https://bugs.launchpad.net/ironic/+bugs?field.status%3Alist=INPROGRESS&assignee_option=none Ironic],
 +
[https://bugs.launchpad.net/openstack-manuals/+bugs?field.status%3Alist=INPROGRESS&assignee_option=none Documentation],
 +
[https://bugs.launchpad.net/openstack-api-site/+bugs?field.status%3Alist=INPROGRESS&assignee_option=none API Docs]
  
 
== Task 4: Review incomplete bugs (anyone) ==
 
== Task 4: Review incomplete bugs (anyone) ==
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Lists for: [https://bugs.launchpad.net/nova/+bugs?field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE Nova],
 
Lists for: [https://bugs.launchpad.net/nova/+bugs?field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE Nova],
 
[https://bugs.launchpad.net/swift/+bugs?field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE Swift],
 
[https://bugs.launchpad.net/swift/+bugs?field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE Swift],
 +
[https://bugs.launchpad.net/cinder/+bugs?field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE Cinder],
 
[https://bugs.launchpad.net/glance/+bugs?field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE Glance],
 
[https://bugs.launchpad.net/glance/+bugs?field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE Glance],
 
[https://bugs.launchpad.net/keystone/+bugs?field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE Keystone],
 
[https://bugs.launchpad.net/keystone/+bugs?field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE Keystone],
 
[https://bugs.launchpad.net/horizon/+bugs?field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE Horizon],
 
[https://bugs.launchpad.net/horizon/+bugs?field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE Horizon],
[https://bugs.launchpad.net/quantum/+bugs?field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE Quantum]
+
[https://bugs.launchpad.net/neutron/+bugs?field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE Neutron],
 +
[https://bugs.launchpad.net/tempest/+bugs?field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE Tempest],
 +
[https://bugs.launchpad.net/oslo/+bugs?field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE Oslo],
 +
[https://bugs.launchpad.net/ironic/+bugs?field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE Ironic],
 +
[https://bugs.launchpad.net/openstack-manuals/+bugs?field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE Documentation],
 +
[https://bugs.launchpad.net/openstack-api-site/+bugs?field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE API Docs]
  
 
* If the reporter provided the requested answer: bug status should be set to ''Confirmed''
 
* If the reporter provided the requested answer: bug status should be set to ''Confirmed''
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This bug lacks the necessary information to effectively reproduce and fix it, therefore it has been closed. Feel free to reopen the bug by providing the requested information and set the bug status back to ''New''.
 
This bug lacks the necessary information to effectively reproduce and fix it, therefore it has been closed. Feel free to reopen the bug by providing the requested information and set the bug status back to ''New''.
 
</nowiki></pre>
 
</nowiki></pre>
 
  
 
== Task 5: Review stale ''In Progress'' bugs (anyone) ==
 
== Task 5: Review stale ''In Progress'' bugs (anyone) ==
  
Make sure ''In Progress'' bugs are actually in progress. Unassign them and set them back to ''Confirmed'' or ''Triaged'' if not.
+
Make sure ''In Progress'' bugs are actually in progress. Unassign them and set them back to ''New'' status and "Undecided" importance if not.
  
 
Look at first hits in the following lists:
 
Look at first hits in the following lists:
 
[https://bugs.launchpad.net/nova/+bugs?orderby=date_last_updated&field.status%3Alist=INPROGRESS&assignee_option=any Nova],
 
[https://bugs.launchpad.net/nova/+bugs?orderby=date_last_updated&field.status%3Alist=INPROGRESS&assignee_option=any Nova],
 
[https://bugs.launchpad.net/swift/+bugs?orderby=date_last_updated&field.status%3Alist=INPROGRESS&assignee_option=any Swift],
 
[https://bugs.launchpad.net/swift/+bugs?orderby=date_last_updated&field.status%3Alist=INPROGRESS&assignee_option=any Swift],
 +
[https://bugs.launchpad.net/cinder/+bugs?orderby=date_last_updated&field.status%3Alist=INPROGRESS&assignee_option=any Cinder],
 
[https://bugs.launchpad.net/glance/+bugs?orderby=date_last_updated&field.status%3Alist=INPROGRESS&assignee_option=any Glance],
 
[https://bugs.launchpad.net/glance/+bugs?orderby=date_last_updated&field.status%3Alist=INPROGRESS&assignee_option=any Glance],
 
[https://bugs.launchpad.net/keystone/+bugs?orderby=date_last_updated&field.status%3Alist=INPROGRESS&assignee_option=any Keystone],
 
[https://bugs.launchpad.net/keystone/+bugs?orderby=date_last_updated&field.status%3Alist=INPROGRESS&assignee_option=any Keystone],
 
[https://bugs.launchpad.net/horizon/+bugs?orderby=date_last_updated&field.status%3Alist=INPROGRESS&assignee_option=any Horizon],
 
[https://bugs.launchpad.net/horizon/+bugs?orderby=date_last_updated&field.status%3Alist=INPROGRESS&assignee_option=any Horizon],
[https://bugs.launchpad.net/quantum/+bugs?orderby=date_last_updated&field.status%3Alist=INPROGRESS&assignee_option=any Quantum]
+
[https://bugs.launchpad.net/neutron/+bugs?orderby=date_last_updated&field.status%3Alist=INPROGRESS&assignee_option=any Neutron],
 +
[https://bugs.launchpad.net/tempest/+bugs?orderby=date_last_updated&field.status%3Alist=INPROGRESS&assignee_option=any Tempest],
 +
[https://bugs.launchpad.net/oslo/+bugs?orderby=date_last_updated&field.status%3Alist=INPROGRESS&assignee_option=any Oslo],
 +
[https://bugs.launchpad.net/ironic/+bugs?orderby=date_last_updated&field.status%3Alist=INPROGRESS&assignee_option=any Ironic],
 +
[https://bugs.launchpad.net/openstack-manuals/+bugs?orderby=date_last_updated&field.status%3Alist=INPROGRESS&assignee_option=any Documentation],
 +
[https://bugs.launchpad.net/openstack-api-site/+bugs?orderby=date_last_updated&field.status%3Alist=INPROGRESS&assignee_option=any API Docs]
  
 
== Task 6: Review bugs with a patch (bug supervisors) ==
 
== Task 6: Review bugs with a patch (bug supervisors) ==
Line 116: Line 151:
 
[https://bugs.launchpad.net/nova/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.has_patch=on Nova],
 
[https://bugs.launchpad.net/nova/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.has_patch=on Nova],
 
[https://bugs.launchpad.net/swift/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.has_patch=on Swift],
 
[https://bugs.launchpad.net/swift/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.has_patch=on Swift],
 +
[https://bugs.launchpad.net/cinder/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.has_patch=on Cinder],
 
[https://bugs.launchpad.net/glance/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.has_patch=on Glance],
 
[https://bugs.launchpad.net/glance/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.has_patch=on Glance],
 
[https://bugs.launchpad.net/keystone/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.has_patch=on Keystone],
 
[https://bugs.launchpad.net/keystone/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.has_patch=on Keystone],
 
[https://bugs.launchpad.net/horizon/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.has_patch=on Horizon],
 
[https://bugs.launchpad.net/horizon/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.has_patch=on Horizon],
[https://bugs.launchpad.net/quantum/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.has_patch=on Quantum]
+
[https://bugs.launchpad.net/neutron/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.has_patch=on Neutron],
 +
[https://bugs.launchpad.net/tempest/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.has_patch=on Tempest],
 +
[https://bugs.launchpad.net/oslo/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.has_patch=on Oslo],
 +
[https://bugs.launchpad.net/ironic/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.has_patch=on Ironic]
  
 
== Task 7: Review Critical/High bugs (bug supervisors) ==
 
== Task 7: Review Critical/High bugs (bug supervisors) ==
Line 128: Line 167:
 
[https://bugs.launchpad.net/nova/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH Nova],
 
[https://bugs.launchpad.net/nova/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH Nova],
 
[https://bugs.launchpad.net/swift/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH Swift],
 
[https://bugs.launchpad.net/swift/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH Swift],
 +
[https://bugs.launchpad.net/cinder/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH Cinder],
 
[https://bugs.launchpad.net/glance/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH Glance],
 
[https://bugs.launchpad.net/glance/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH Glance],
 
[https://bugs.launchpad.net/keystone/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH Keystone],
 
[https://bugs.launchpad.net/keystone/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH Keystone],
 
[https://bugs.launchpad.net/horizon/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH Horizon],
 
[https://bugs.launchpad.net/horizon/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH Horizon],
[https://bugs.launchpad.net/quantum/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH Quantum]
+
[https://bugs.launchpad.net/neutron/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH Neutron],
 +
[https://bugs.launchpad.net/tempest/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH Tempest],
 +
[https://bugs.launchpad.net/oslo/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH Oslo],
 +
[https://bugs.launchpad.net/ironic/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH Ironic],
 +
[https://bugs.launchpad.net/openstack-manuals/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH Documentation]
 +
[https://bugs.launchpad.net/openstack-api-site/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=CRITICAL&field.importance%3Alist=HIGH API Docs]
 +
 
 +
Graphs:
 +
[http://webnumbr.com/nova-critical-bugs Nova Critical bugs]
  
 
== Task 8: Review Medium/Low bugs (bug supervisors) ==
 
== Task 8: Review Medium/Low bugs (bug supervisors) ==
Line 140: Line 188:
 
[https://bugs.launchpad.net/nova/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW Nova],
 
[https://bugs.launchpad.net/nova/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW Nova],
 
[https://bugs.launchpad.net/swift/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW Swift],
 
[https://bugs.launchpad.net/swift/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW Swift],
 +
[https://bugs.launchpad.net/cinder/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW Cinder],
 
[https://bugs.launchpad.net/glance/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW Glance],
 
[https://bugs.launchpad.net/glance/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW Glance],
 
[https://bugs.launchpad.net/keystone/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW Keystone],
 
[https://bugs.launchpad.net/keystone/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW Keystone],
 
[https://bugs.launchpad.net/horizon/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW Horizon],
 
[https://bugs.launchpad.net/horizon/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW Horizon],
[https://bugs.launchpad.net/quantum/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW Quantum]
+
[https://bugs.launchpad.net/neutron/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW Neutron],
 +
[https://bugs.launchpad.net/tempest/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW Tempest],
 +
[https://bugs.launchpad.net/oslo/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW Oslo],
 +
[https://bugs.launchpad.net/ironic/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW Ironic],
 +
[https://bugs.launchpad.net/openstack-manuals/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW Documentation]
 +
[https://bugs.launchpad.net/openstack-api-site/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance%3Alist=MEDIUM&field.importance%3Alist=LOW API Docs]
  
== Task 9: Review wishlist bugs (bug supervisors) ==
+
== Task 9: Deprecate old wishlist bugs (bug supervisors) ==
  
We should review all ''Wishlist'' bugs to make sure they are still relevant and properly prioritized.
+
We should review all ''Wishlist'' bugs to make sure they are still relevant. Old wishlist bugs (created more than a year ago) should be reviewed to see if they were not accidentally implemented or improperly prioritized. If they really are wishlist items that nobody seems to be interested in implementing, they can be closed as "Opinion" to reduce bug list clutter. You can use the following message:
 +
 
 +
<pre><nowiki>
 +
This wishlist bug has been open a year without any activity. I'm going to move it to "Opinion / Wishlist", which is an easily-obtainable queue of older requests that have come on. This bug can be reopened (set back to "New") if someone decides to work on this.
 +
</nowiki></pre>
  
 
Lists for:
 
Lists for:
 
[https://bugs.launchpad.net/nova/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance=WISHLIST Nova],
 
[https://bugs.launchpad.net/nova/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance=WISHLIST Nova],
 
[https://bugs.launchpad.net/swift/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance=WISHLIST Swift],
 
[https://bugs.launchpad.net/swift/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance=WISHLIST Swift],
 +
[https://bugs.launchpad.net/cinder/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance=WISHLIST Cinder],
 
[https://bugs.launchpad.net/glance/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance=WISHLIST Glance],
 
[https://bugs.launchpad.net/glance/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance=WISHLIST Glance],
 
[https://bugs.launchpad.net/keystone/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance=WISHLIST Keystone],
 
[https://bugs.launchpad.net/keystone/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance=WISHLIST Keystone],
 
[https://bugs.launchpad.net/horizon/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance=WISHLIST Horizon],
 
[https://bugs.launchpad.net/horizon/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance=WISHLIST Horizon],
[https://bugs.launchpad.net/quantum/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance=WISHLIST Quantum]
+
[https://bugs.launchpad.net/neutron/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance=WISHLIST Neutron],
 +
[https://bugs.launchpad.net/tempest/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance=WISHLIST Tempest],
 +
[https://bugs.launchpad.net/oslo/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance=WISHLIST Oslo],
 +
[https://bugs.launchpad.net/ironic/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance=WISHLIST Ironic],
 +
[https://bugs.launchpad.net/openstack-manuals/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance=WISHLIST Documentation]
 +
[https://bugs.launchpad.net/openstack-api-site/+bugs?field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.importance=WISHLIST API Docs]
  
== Task 10: Celebrate ! ==
+
== Task 10: Celebrate! ==
  
 
If you've reached this step, have a beer, it's on me.
 
If you've reached this step, have a beer, it's on me.

Revision as of 01:14, 2 December 2017

These are the bug triaging tasks, in descending order of priority. Some tasks are accessible to everyone, while some others require bug supervisor rights (usually limited to core teams). Before you start triaging, please learn everything on how we use Bugs!

Task 1: Confirm new bugs (anyone)

When someone files a bug, its state is set to New. The most important step in bug triaging is to provide feedback on that bug and make sure it's a genuine bug.

Lists for: Nova, Swift, Cinder, Glance, Keystone, Horizon, Neutron, Tempest, Heat Oslo, Ironic, Documentation, API Docs API Docs Translations

Graphs for bug counts: http://status.openstack.org/bugday/

  • If the bug description is incomplete or the report is lacking the information necessary to reproduce the issue, you should ask the reporter to provide missing information, and set the bug status to Incomplete
  • If the bug report contains enough information, you can reproduce it (or it looks valid), then you should set its status to Confirmed
  • If the bug has security implications, you should set the security flag (under "This report is public" on the top right)
  • If the bug affects a specific area covered by an official tag, you should set the tag. For example, if the bug is likely to be quite easy to solve, add the low-hanging-fruit tag

While they are at it, people with bug supervisors rights can complete task 2 for the same bug.

Task 2: Prioritize confirmed bugs (bug supervisors)

When someone files a bug, its importance is set to Undecided. Setting importance is pretty critical as it allows to prioritize all the rest of the work correctly.

Lists for: Nova, Swift, Cinder, Glance, Keystone, Horizon, Neutron, Tempest, Heat, Oslo, Ironic,

Graphs for: Nova

  • Based on the bug information, set priority to:
    • Critical if the bug prevents a key feature from working properly (regression) for all users (or without a simple workaround) or result in data loss
    • High if the bug prevents a key feature from working properly for some users (or with a workaround)
    • Medium if the bug prevents a secondary feature from working properly
    • Low if the bug is mostly cosmetic
    • Wishlist if the bug is not really a bug, but rather a welcome change in behavior
  • If the bug contains the solution, or a patch, set the bug status to Triaged
  • please note, milestone is generally under the control of the project drivers, and is usually used only for release blocking bugs

Task 3: Solve inconsistencies (anyone)

Some bugs might end up in an incorrect state. You should fix:

New bugs with a priority set

Status should be set to Confirmed (or In progress if an assignee is set):

Lists for: Nova, Swift, Cinder, Glance, Keystone, Horizon, Neutron, Tempest, Oslo, Ironic, Documentation, API Docs

In progress bugs without an assignee

An assignee should bet set, or the bug should return to Confirmed status:

Lists for: Nova, Swift, Cinder, Glance, Keystone, Horizon, Neutron, Tempest, Oslo, Ironic, Documentation, API Docs

Task 4: Review incomplete bugs (anyone)

Incomplete bugs should be reassessed regularly.

Lists for: Nova, Swift, Cinder, Glance, Keystone, Horizon, Neutron, Tempest, Oslo, Ironic, Documentation, API Docs

  • If the reporter provided the requested answer: bug status should be set to Confirmed
  • If the reporter did provide information, but more detail is required: ask for missing information
  • If the reporter did not answer within 2 weeks: Politely remind the reporter to provide missing information, for example:
We cannot solve the issue you reported without more information. Could you please provide the requested information ?
  • If the reporter did not answer the reminder for another 4 weeks: Set the bug status to Invalid with a comment, for example:
This bug lacks the necessary information to effectively reproduce and fix it, therefore it has been closed. Feel free to reopen the bug by providing the requested information and set the bug status back to ''New''.

Task 5: Review stale In Progress bugs (anyone)

Make sure In Progress bugs are actually in progress. Unassign them and set them back to New status and "Undecided" importance if not.

Look at first hits in the following lists: Nova, Swift, Cinder, Glance, Keystone, Horizon, Neutron, Tempest, Oslo, Ironic, Documentation, API Docs

Task 6: Review bugs with a patch (bug supervisors)

Some bugs are filed with an attached patch. We should review if the patch looks indeed like a patch, and if yes, set the bug status to Triaged to show that it comes with a likely solution, ready to be implemented.

Lists for: Nova, Swift, Cinder, Glance, Keystone, Horizon, Neutron, Tempest, Oslo, Ironic

Task 7: Review Critical/High bugs (bug supervisors)

We should review all Critical and High bugs to make sure they are still relevant and properly prioritized.

Lists for: Nova, Swift, Cinder, Glance, Keystone, Horizon, Neutron, Tempest, Oslo, Ironic, Documentation API Docs

Graphs: Nova Critical bugs

Task 8: Review Medium/Low bugs (bug supervisors)

We should review all Medium and Low bugs to make sure they are still relevant and properly prioritized.

Lists for: Nova, Swift, Cinder, Glance, Keystone, Horizon, Neutron, Tempest, Oslo, Ironic, Documentation API Docs

Task 9: Deprecate old wishlist bugs (bug supervisors)

We should review all Wishlist bugs to make sure they are still relevant. Old wishlist bugs (created more than a year ago) should be reviewed to see if they were not accidentally implemented or improperly prioritized. If they really are wishlist items that nobody seems to be interested in implementing, they can be closed as "Opinion" to reduce bug list clutter. You can use the following message:

This wishlist bug has been open a year without any activity. I'm going to move it to "Opinion / Wishlist", which is an easily-obtainable queue of older requests that have come on. This bug can be reopened (set back to "New") if someone decides to work on this.

Lists for: Nova, Swift, Cinder, Glance, Keystone, Horizon, Neutron, Tempest, Oslo, Ironic, Documentation API Docs

Task 10: Celebrate!

If you've reached this step, have a beer, it's on me.