https://wiki.openstack.org/w/index.php?title=BugFilingRecommendations&feed=atom&action=history
BugFilingRecommendations - Revision history
2024-03-29T14:48:36Z
Revision history for this page on the wiki
MediaWiki 1.28.2
https://wiki.openstack.org/w/index.php?title=BugFilingRecommendations&diff=160683&oldid=prev
Matthew Booth: /* Filing Useful Bug Reports */
2018-04-06T13:33:42Z
<p><span dir="auto"><span class="autocomment">Filing Useful Bug Reports</span></span></p>
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<td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 13:33, 6 April 2018</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>= Filing Useful Bug Reports =</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>= Filing Useful Bug Reports =</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>Writing a ''good'' bug reports is hard. Writing a coherent, ''reproducible'' bug report is even harder. Especially when involved in complex cloud projects like <del class="diffchange diffchange-inline">OpentStack </del>where you may have to care about everything from Kernel to user space. We should try our best to be thorough, so there's a consistent experience reading bugs. This document concerns itself with outlining some obvious suggestions while reporting, verifying bugs. Needless to say, further editions/modifications and specific examples welcome!</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>Writing a ''good'' bug reports is hard. Writing a coherent, ''reproducible'' bug report is even harder. Especially when involved in complex cloud projects like <ins class="diffchange diffchange-inline">OpenStack </ins>where you may have to care about everything from Kernel to user space. We should try our best to be thorough, so there's a consistent experience reading bugs. This document concerns itself with outlining some obvious suggestions while reporting, verifying bugs. Needless to say, further editions/modifications and specific examples welcome!</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* '''Summary'''. A concise summary — is it a bug? an RFE? a tracker-bug?  a personal TODO item?</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* '''Summary'''. A concise summary — is it a bug? an RFE? a tracker-bug?  a personal TODO item?</div></td></tr>
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Matthew Booth
https://wiki.openstack.org/w/index.php?title=BugFilingRecommendations&diff=137477&oldid=prev
Kchamart: /* Further reading */
2016-11-07T11:16:11Z
<p><span dir="auto"><span class="autocomment">Further reading</span></span></p>
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<td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 11:16, 7 November 2016</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>== Further reading ==  </div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>== Further reading ==  </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Resources from other related communities</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Resources from other related communities</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* [http://lists.openstack.org/pipermail/openstack-dev/2016-November/106797.html<del class="diffchange diffchange-inline">] </del> A note to contributors - bug triage ftw! <del class="diffchange diffchange-inline">[</del>Matt Riedemann]</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* [http://lists.openstack.org/pipermail/openstack-dev/2016-November/106797.html  A note to contributors - bug triage ftw! <ins class="diffchange diffchange-inline">(</ins>Matt Riedemann<ins class="diffchange diffchange-inline">)</ins>]</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* [http://lists.openstack.org/pipermail/openstack-dev/2014-September/046517.html Notes from Sean Dague after doing a lot bug triaging during Juno release cycle]  </div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* [http://lists.openstack.org/pipermail/openstack-dev/2014-September/046517.html Notes from Sean Dague after doing a lot bug triaging during Juno release cycle]  </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* [https://landfill.bugzilla.org/bugzilla-4.2-branch/page.cgi?id=bug-writing.html Bug writing guidelines from Mozilla]</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* [https://landfill.bugzilla.org/bugzilla-4.2-branch/page.cgi?id=bug-writing.html Bug writing guidelines from Mozilla]</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* [http://fedoraproject.org/wiki/How_to_file_a_bug_report Fedora project bug filing guidelines]</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* [http://fedoraproject.org/wiki/How_to_file_a_bug_report Fedora project bug filing guidelines]</div></td></tr>
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Kchamart
https://wiki.openstack.org/w/index.php?title=BugFilingRecommendations&diff=137476&oldid=prev
Kchamart at 11:13, 7 November 2016
2016-11-07T11:13:36Z
<p></p>
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<td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 11:13, 7 November 2016</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>== Further reading ==  </div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>== Further reading ==  </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Resources from other related communities</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Resources from other related communities</div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">* [http://lists.openstack.org/pipermail/openstack-dev/2016-November/106797.html]  A note to contributors - bug triage ftw! [Matt Riedemann]</ins></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* [http://lists.openstack.org/pipermail/openstack-dev/2014-September/046517.html Notes from Sean Dague after doing a lot bug triaging during Juno release cycle]  </div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* [http://lists.openstack.org/pipermail/openstack-dev/2014-September/046517.html Notes from Sean Dague after doing a lot bug triaging during Juno release cycle]  </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* [https://landfill.bugzilla.org/bugzilla-4.2-branch/page.cgi?id=bug-writing.html Bug writing guidelines from Mozilla]</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* [https://landfill.bugzilla.org/bugzilla-4.2-branch/page.cgi?id=bug-writing.html Bug writing guidelines from Mozilla]</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* [http://fedoraproject.org/wiki/How_to_file_a_bug_report Fedora project bug filing guidelines]</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* [http://fedoraproject.org/wiki/How_to_file_a_bug_report Fedora project bug filing guidelines]</div></td></tr>
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Kchamart
https://wiki.openstack.org/w/index.php?title=BugFilingRecommendations&diff=98308&oldid=prev
Kchamart: /* Filing Useful Bug Reports */
2015-11-30T15:22:13Z
<p><span dir="auto"><span class="autocomment">Filing Useful Bug Reports</span></span></p>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* '''Description'''. A clear description of the issue and its [http://www.catb.org/~esr/faqs/smart-questions.html#chronology symptoms in chronological order].</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* '''Description'''. A clear description of the issue and its [http://www.catb.org/~esr/faqs/smart-questions.html#chronology symptoms in chronological order].</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* '''Version details'''. e.g. <del class="diffchange diffchange-inline">Havana</del>? <del class="diffchange diffchange-inline">IceHouse</del>?, hypervisor details; API versions, anything else that’s relevant!</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* '''Version details'''. e.g. <ins class="diffchange diffchange-inline">Mitaka</ins>? <ins class="diffchange diffchange-inline">Kilo</ins>?, hypervisor details; API versions, anything else that’s relevant!</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* '''Crystal clear details to reproduce the bug'''. Bonus points for a reproducer script.</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* '''Crystal clear details to reproduce the bug'''. Bonus points for a reproducer script.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* '''Test environment details'''. (This is crucial.)</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* '''Test environment details'''. (This is crucial.)</div></td></tr>
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Kchamart
https://wiki.openstack.org/w/index.php?title=BugFilingRecommendations&diff=93693&oldid=prev
Markus Zoeller: fixed external link to catb.org
2015-10-20T10:58:53Z
<p>fixed external link to catb.org</p>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* '''Summary'''. A concise summary — is it a bug? an RFE? a tracker-bug?  a personal TODO item?</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* '''Summary'''. A concise summary — is it a bug? an RFE? a tracker-bug?  a personal TODO item?</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* '''Description'''. A clear description of the issue and its <del class="diffchange diffchange-inline">''</del>[<del class="diffchange diffchange-inline">[symptoms in chronological orderhttp</del>://www.catb.org/~esr/faqs/smart-questions.html#chronology<del class="diffchange diffchange-inline">|</del>symptoms in chronological order<del class="diffchange diffchange-inline">]</del>].</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* '''Description'''. A clear description of the issue and its [<ins class="diffchange diffchange-inline">http</ins>://www.catb.org/~esr/faqs/smart-questions.html#chronology symptoms in chronological order].</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* '''Version details'''. e.g. Havana? IceHouse?, hypervisor details; API versions, anything else that’s relevant!</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* '''Version details'''. e.g. Havana? IceHouse?, hypervisor details; API versions, anything else that’s relevant!</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* '''Crystal clear details to reproduce the bug'''. Bonus points for a reproducer script.</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* '''Crystal clear details to reproduce the bug'''. Bonus points for a reproducer script.</div></td></tr>
</table>
Markus Zoeller
https://wiki.openstack.org/w/index.php?title=BugFilingRecommendations&diff=68209&oldid=prev
Kchamart: /* Further reading */
2014-11-18T11:03:24Z
<p><span dir="auto"><span class="autocomment">Further reading</span></span></p>
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<td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 11:03, 18 November 2014</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>== Further reading ==  </div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>== Further reading ==  </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Resources from other related communities</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Resources from other related communities</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* [<del class="diffchange diffchange-inline">[Notes from Sean Dague after doing a lot bug triaging during Juno release cyclehttp</del>://lists.openstack.org/pipermail/openstack-dev/2014-September/046517.html<del class="diffchange diffchange-inline">|</del>Notes from Sean Dague after doing a lot bug triaging during Juno release cycle<del class="diffchange diffchange-inline">]</del>]  </div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* [<ins class="diffchange diffchange-inline">http</ins>://lists.openstack.org/pipermail/openstack-dev/2014-September/046517.html Notes from Sean Dague after doing a lot bug triaging during Juno release cycle]  </div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* [<del class="diffchange diffchange-inline">[Bug writing guidelines from Mozillahttps</del>://landfill.bugzilla.org/bugzilla-4.2-branch/page.cgi?id=bug-writing.html<del class="diffchange diffchange-inline">|</del>Bug writing guidelines from Mozilla<del class="diffchange diffchange-inline">]</del>]  </div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* [<ins class="diffchange diffchange-inline">https</ins>://landfill.bugzilla.org/bugzilla-4.2-branch/page.cgi?id=bug-writing.html Bug writing guidelines from Mozilla]</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* [<del class="diffchange diffchange-inline">[Fedora project bug filing guidelineshttp</del>://fedoraproject.org/wiki/How_to_file_a_bug_report<del class="diffchange diffchange-inline">|</del>Fedora project bug filing guidelines<del class="diffchange diffchange-inline">]</del>]</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* [<ins class="diffchange diffchange-inline">http</ins>://fedoraproject.org/wiki/How_to_file_a_bug_report Fedora project bug filing guidelines]</div></td></tr>
</table>
Kchamart
https://wiki.openstack.org/w/index.php?title=BugFilingRecommendations&diff=63161&oldid=prev
Kchamart: /* Filing Useful Bug Reports */
2014-09-19T15:17:12Z
<p><span dir="auto"><span class="autocomment">Filing Useful Bug Reports</span></span></p>
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<td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 15:17, 19 September 2014</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l1" >Line 1:</td>
<td colspan="2" class="diff-lineno">Line 1:</td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>= Filing Useful Bug Reports =</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>= Filing Useful Bug Reports =</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>Writing a ''good''bug reports is hard. Writing a coherent, ''reproducible'' bug report is even harder. Especially when involved in complex cloud projects like OpentStack where you may have to care about everything from Kernel to user space. We should try our best to be thorough, so there's a consistent experience reading bugs. This document concerns itself with outlining some obvious suggestions while reporting, verifying bugs. Needless to say, further editions/modifications and specific examples welcome!</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>Writing a ''good'' bug reports is hard. Writing a coherent, ''reproducible'' bug report is even harder. Especially when involved in complex cloud projects like OpentStack where you may have to care about everything from Kernel to user space. We should try our best to be thorough, so there's a consistent experience reading bugs. This document concerns itself with outlining some obvious suggestions while reporting, verifying bugs. Needless to say, further editions/modifications and specific examples welcome!</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* '''Summary'''. A concise summary — is it a bug? an RFE? a tracker-bug?  a personal TODO item?</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* '''Summary'''. A concise summary — is it a bug? an RFE? a tracker-bug?  a personal TODO item?</div></td></tr>
</table>
Kchamart
https://wiki.openstack.org/w/index.php?title=BugFilingRecommendations&diff=63160&oldid=prev
Kchamart: /* Why? */
2014-09-19T15:10:30Z
<p><span dir="auto"><span class="autocomment">Why?</span></span></p>
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<td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 15:10, 19 September 2014</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l24" >Line 24:</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* Useful for downstream support organizations.</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* Useful for downstream support organizations.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* Should there be a regression years later, having all the info to test/reproduce in the bug, right there makes your day.</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* Should there be a regression years later, having all the info to test/reproduce in the bug, right there makes your day.</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* Reduces needless round-trips <del class="diffchange diffchange-inline">of NEEDINFO.</del></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* Reduces needless round-trips of NEEDINFO between <ins class="diffchange diffchange-inline">various parties</ins>.</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">* Reduces round-trip </del>of NEEDINFO between <del class="diffchange diffchange-inline">Development and QE.</del></div></td><td colspan="2"> </td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">* Useful for new users referring to these</del>.</div></td><td colspan="2"> </td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* Useful for new users referring to these bugs in a different context.</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* Useful for new users referring to these bugs in a different context.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
</table>
Kchamart
https://wiki.openstack.org/w/index.php?title=BugFilingRecommendations&diff=63159&oldid=prev
Kchamart at 14:59, 19 September 2014
2014-09-19T14:59:12Z
<p></p>
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<td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 14:59, 19 September 2014</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l1" >Line 1:</td>
<td colspan="2" class="diff-lineno">Line 1:</td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>= Filing Useful Bug Reports =</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>= Filing Useful Bug Reports =</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>Writing good bug reports is hard<del class="diffchange diffchange-inline">; useful reports are </del>even harder. We should try our best to be thorough, so there's a consistent experience reading bugs. This document concerns itself with outlining some obvious suggestions while reporting, verifying bugs. Needless to say, further editions/modifications and specific examples welcome<del class="diffchange diffchange-inline">.</del></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>Writing <ins class="diffchange diffchange-inline">a ''</ins>good<ins class="diffchange diffchange-inline">''</ins>bug reports is hard<ins class="diffchange diffchange-inline">. Writing a coherent, ''reproducible'' bug report is </ins>even harder<ins class="diffchange diffchange-inline">. Especially when involved in complex cloud projects like OpentStack where you may have to care about everything from Kernel to user space</ins>. We should try our best to be thorough, so there's a consistent experience reading bugs. This document concerns itself with outlining some obvious suggestions while reporting, verifying bugs. Needless to say, further editions/modifications and specific examples welcome<ins class="diffchange diffchange-inline">!</ins></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* A concise <del class="diffchange diffchange-inline">(brief, but comprehensive) bug </del>summary <del class="diffchange diffchange-inline">-- </del>is it a bug<del class="diffchange diffchange-inline">, an enhancement, </del>an RFE ?</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* <ins class="diffchange diffchange-inline">'''Summary'''. </ins>A concise summary <ins class="diffchange diffchange-inline">— </ins>is it a bug<ins class="diffchange diffchange-inline">? </ins>an RFE<ins class="diffchange diffchange-inline">? a tracker-bug?  a personal TODO item</ins>?</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* <del class="diffchange diffchange-inline">Ensure you can reproduce </del>the <del class="diffchange diffchange-inline">bug</del>.</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* <ins class="diffchange diffchange-inline">'''Description'''. A clear description of </ins>the <ins class="diffchange diffchange-inline">issue and its ''[[symptoms in chronological orderhttp://www.catb.org/~esr/faqs/smart-questions.html#chronology|symptoms in chronological order]]</ins>.</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">*</del>* '''<del class="diffchange diffchange-inline">Clear</del>''' <del class="diffchange diffchange-inline">instructions </del>to reproduce the bug. Bonus points for a reproducer script.</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* '''<ins class="diffchange diffchange-inline">Version details</ins>'''<ins class="diffchange diffchange-inline">. e.g. Havana? IceHouse?, hypervisor details; API versions, anything else that’s relevant!</ins></div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* <del class="diffchange diffchange-inline">Version </del>details (<del class="diffchange diffchange-inline">e.g</del>. <del class="diffchange diffchange-inline">Grizzly? Havana ? ; Hypervisor versions - qemu/kvm/libvirt </del>)</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">* '''Crystal clear details </ins>to reproduce the bug<ins class="diffchange diffchange-inline">'''</ins>. Bonus points for a reproducer script.</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">* Test environment details</del></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* <ins class="diffchange diffchange-inline">'''Test environment </ins>details<ins class="diffchange diffchange-inline">'''. </ins>(<ins class="diffchange diffchange-inline">This is crucial</ins>.)</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>** Most of "<del class="diffchange diffchange-inline">cloud" </del>testing is dependent on test environment<del class="diffchange diffchange-inline">, clearer </del>the details, <del class="diffchange diffchange-inline">lesser </del>the round-trips between <del class="diffchange diffchange-inline">Development and QE</del></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>** Most of "<ins class="diffchange diffchange-inline">cloud” software </ins>testing is <ins class="diffchange diffchange-inline">dearly </ins>dependent on test environment<ins class="diffchange diffchange-inline">. Clearer </ins>the details, <ins class="diffchange diffchange-inline">fewer </ins>the round-trips between <ins class="diffchange diffchange-inline">developers, test engineers, packagers, triagers, etc.</ins></div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>**<del class="diffchange diffchange-inline">Any </del>special hardware, e.g. an <del class="diffchange diffchange-inline"> </del>exotic NAS, etc.</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>** <ins class="diffchange diffchange-inline">Note down if any </ins>special hardware <ins class="diffchange diffchange-inline">is needed for testing</ins>, e.g. an exotic NAS, etc.</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* <del class="diffchange diffchange-inline">Verification procedure</del></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>** If you altered anything <ins class="diffchange diffchange-inline">— </ins>config files, especially code located in ''/usr/lib/pythonx.x/site-packages/'', <ins class="diffchange diffchange-inline">or any other dependent lower-layer project configurations (e.g. libvirt’s config file</ins>), please say so.</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">** Include test setup details, configuration details, other relevant context.</del></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* <ins class="diffchange diffchange-inline">'''Actual results'''. Post the exact, unedited details of what happens when the bug in question is triggered.</ins></div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">* If there's a fix available, and someone is verifying it, adding some verification evidence would be useful (instead of just posting a comment saying - "verified". Of course, this can be debated based on the complexity of bugs).</del></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">* '''Expected results'''. Describe what is the desired behavior.</ins></div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* If you altered <del class="diffchange diffchange-inline">''</del>anything<del class="diffchange diffchange-inline">'' ( </del>config files, especially code located in ''/usr/lib/pythonx.x/site-packages/'', <del class="diffchange diffchange-inline">anything else</del>), <del class="diffchange diffchange-inline">*</del>please<del class="diffchange diffchange-inline">* </del>say so.</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">* '''</ins>Additional <ins class="diffchange diffchange-inline">investigative details''' </ins>(where appropriate)<ins class="diffchange diffchange-inline">.</ins></div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* Additional <del class="diffchange diffchange-inline">info </del>(where appropriate)<del class="diffchange diffchange-inline">:</del></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>** If <ins class="diffchange diffchange-inline">you’ve </ins>done a lot of <ins class="diffchange diffchange-inline">digging </ins>into <ins class="diffchange diffchange-inline">an </ins>issue, <ins class="diffchange diffchange-inline">writing a detailed summary (even better: </ins>a <ins class="diffchange diffchange-inline">blog post) while its fresh in memory is very </ins>useful. <ins class="diffchange diffchange-inline">Along with addition info like – configuration </ins>settings, caveats, relevant log fragment, <ins class="diffchange diffchange-inline">''stderr'' </ins>of a script, or a command being executed<ins class="diffchange diffchange-inline">, adding trace details — all of which would be useful for archival purposes (and years later, the context would come in very handy)</ins></div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>** If <del class="diffchange diffchange-inline">you've </del>done a lot of <del class="diffchange diffchange-inline">investigation </del>into <del class="diffchange diffchange-inline">the </del>issue, <del class="diffchange diffchange-inline">adding </del>a <del class="diffchange diffchange-inline">trace of that would be </del>useful <del class="diffchange diffchange-inline">for later archival purposes</del>. <del class="diffchange diffchange-inline">Configuration </del>settings, caveats<del class="diffchange diffchange-inline">, reproducer scripts</del>, relevant log fragment, <del class="diffchange diffchange-inline">stdout </del>of a script, or a command being executed<del class="diffchange diffchange-inline">. etc.</del></div></td><td colspan="2"> </td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>== Why?  ==  </div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>== Why?  ==  </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Some obvious reasons why</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Some obvious reasons why</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* Useful for new test engineers who do not have all the context.</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* Useful for new test engineers who do not have all the context <ins class="diffchange diffchange-inline">of a bug</ins>.</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* Useful for <del class="diffchange diffchange-inline">docs folks </del>to help them write correct errata text/release notes.</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* Useful for <ins class="diffchange diffchange-inline">documentation writers </ins>to help them write correct errata text/release notes.</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* Useful for non-technical folks reading the bugs/RFEs. Clear information saves a of a lot of time.</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* Useful for non-technical folks reading the bugs/RFEs. Clear information saves a <ins class="diffchange diffchange-inline">heck </ins>of a lot of time<ins class="diffchange diffchange-inline">.</ins></div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">* Useful for folks like product and program managers who’re always not in the trenches</ins>.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* Useful for downstream support organizations.</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* Useful for downstream support organizations.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* Should there be a regression years later, having all the info to test/reproduce in the bug, right there makes your day.</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* Should there be a regression years later, having all the info to test/reproduce in the bug, right there makes your day.</div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">* Reduces needless round-trips of NEEDINFO.</ins></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* Reduces round-trip of NEEDINFO between Development and QE.</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* Reduces round-trip of NEEDINFO between Development and QE.</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>*Useful for new users referring to these.</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* Useful for new users referring to these.</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* <del class="diffchange diffchange-inline">Overall, </del>a <del class="diffchange diffchange-inline">very ''fine'' bug reading experience</del>.</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* <ins class="diffchange diffchange-inline">Useful for new users referring to these bugs in </ins>a <ins class="diffchange diffchange-inline">different context</ins>.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">Overall, a very ''fine'' bug reading experience.</ins></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>You get the drift!</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>You get the drift!</div></td></tr>
<tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l33" >Line 33:</td>
<td colspan="2" class="diff-lineno">Line 36:</td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>== Further reading ==  </div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>== Further reading ==  </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Resources from other related communities</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Resources from other related communities</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div> </div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">* [[Notes from Sean Dague after doing a lot bug triaging during Juno release cyclehttp://lists.openstack.org/pipermail/openstack-dev/2014-September/046517.html|Notes from Sean Dague after doing a lot bug triaging during Juno release cycle]] </ins></div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* Bug writing guidelines from <del class="diffchange diffchange-inline">Mozilla -- https</del>://landfill.bugzilla.org/bugzilla-4.2-branch/page.cgi?id=bug-writing.html</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* <ins class="diffchange diffchange-inline">[[</ins>Bug writing guidelines from <ins class="diffchange diffchange-inline">Mozillahttps</ins>://landfill.bugzilla.org/bugzilla-4.2-branch/page.cgi?id=bug-writing.html<ins class="diffchange diffchange-inline">|Bug writing guidelines from Mozilla]] </ins></div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* Fedora project bug filing <del class="diffchange diffchange-inline">guidelines -- http</del>://fedoraproject.org/wiki/How_to_file_a_bug_report</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* <ins class="diffchange diffchange-inline">[[</ins>Fedora project bug filing <ins class="diffchange diffchange-inline">guidelineshttp</ins>://fedoraproject.org/wiki/How_to_file_a_bug_report<ins class="diffchange diffchange-inline">|Fedora project bug filing guidelines]]</ins></div></td></tr>
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Kchamart
https://wiki.openstack.org/w/index.php?title=BugFilingRecommendations&diff=22901&oldid=prev
Kchamart at 09:45, 17 May 2013
2013-05-17T09:45:44Z
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<td colspan='2' style="background-color: white; color:black; text-align: center;">← Older revision</td>
<td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 09:45, 17 May 2013</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>** Include test setup details, configuration details, other relevant context.</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>** Include test setup details, configuration details, other relevant context.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* If there's a fix available, and someone is verifying it, adding some verification evidence would be useful (instead of just posting a comment saying - "verified". Of course, this can be debated based on the complexity of bugs).</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* If there's a fix available, and someone is verifying it, adding some verification evidence would be useful (instead of just posting a comment saying - "verified". Of course, this can be debated based on the complexity of bugs).</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>*<del class="diffchange diffchange-inline">* Relevant log fragment</del>, <del class="diffchange diffchange-inline">stdout of a script</del>, <del class="diffchange diffchange-inline">or a command being executed</del>.</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* <ins class="diffchange diffchange-inline">If you altered ''anything'' ( config files, especially code located in ''/usr/lib/pythonx.x/site-packages/''</ins>, <ins class="diffchange diffchange-inline">anything else)</ins>, <ins class="diffchange diffchange-inline">*please* say so</ins>.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* Additional info (where appropriate):</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>* Additional info (where appropriate):</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>** If you've done a lot of investigation into the issue, adding a trace of that would be useful for later archival purposes. Configuration settings, caveats, reproducer scripts, etc.</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>** If you've done a lot of investigation into the issue, adding a trace of that would be useful for later archival purposes. Configuration settings, caveats, reproducer scripts, <ins class="diffchange diffchange-inline">relevant log fragment, stdout of a script, or a command being executed. </ins>etc.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>== Why?  ==  </div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>== Why?  ==  </div></td></tr>
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Kchamart