https://wiki.openstack.org/w/api.php?action=feedcontributions&feedformat=atom&user=JulimOpenStack - User contributions [en]2026-06-27T17:44:42ZUser contributionsMediaWiki 1.28.2https://wiki.openstack.org/w/index.php?title=UX&diff=151210UX2017-02-15T19:26:11Z<p>Julim: /* Meetings */</p>
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[[File:OpenStack_Project_UX_Horizontal.jpg|1000px|thumb|center]]<br/><br/><br />
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== Overview of research activities on behalf of the OpenStack community==<br />
<br />
[https://docs.google.com/presentation/d/1hZYCOADJ1gXiFHT1ahwv8-tDIQCSingu7zqSMbKFZ_Y/edit?usp=sharing If nothing else, then review this deck]<br />
<br />
== OpenStack User Experience Mission==<br />
The mission of the UX Program is to support and facilitate cross-project efforts to improve the overall user experience of OpenStack. <br />
We provide user research to help teams identify any issues preventing adoption of their services as well as help the projects validate design and development efforts to address those issues. In addition, we help the project teams create solutions to address customer needs and pain points. Finally, we will provide the OpenStack community with visibility into any user experience issues related to inconsistency across projects.<br />
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== OpenStack UX Guidelines ==<br />
<p>[http://docs.openstack.org/contributor-guide/user-guidelines.html OpenStack user experience and user interface guidelines]</p><br />
<p>[http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas.html Meet the OpenStack personas]</p><br />
<p>[http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ui-text-guidelines.html UI text guidelines]</p><br />
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==General Information==<br />
====UX Program====<br />
:* For additional information about OpenStack UX, the programs, team, etc., please refer to the [https://wiki.openstack.org/wiki/UX/ProgramProposal UX Program Proposal].<br />
:* For additional information about UX related programs, please refer to [http://www.techved.com/ UX Program]<br />
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====Mailing List====<br />
:* Please feel free to reach out to us via the openstack developer mailing list [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-dev (openstack-dev@lists.openstack.org)]. In the subject, use the tag '''[UX]''' and we will be sure to see your question/request.<br />
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====IRC====<br />
:* An additional way to get quick feedback or have a discussion with the UX group is to join the IRC channel on freenode <code><nowiki>#openstack-ux</nowiki></code>. If you don't get an immediate response, feel free to ask again later or jump over to using the mailing list!<br />
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====Meetings====<br />
The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every two weeks (on odd weeks) on Friday at 1500 UTC<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: <<No PTL currently>> on #openstack-ux<br />
* [[UX|UX wiki]]: https://wiki.openstack.org/wiki/UX<br />
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==User Research on Behalf of Community==<br />
<br />
*Unfortunately, we're not able to post links to video presentation. However, searching for "OpenStack UX project study results" should get you to our youtube channel.<br />
<br />
{| class="wikitable"<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Month<br />
| style="height:10px; width:400px; text-align:left;" | Project/WG<br />
| style="height:10px; width:300px; text-align:left;" | Research Method<br />
| style="height:10px; width:300px; text-align:left;" | Persona<br />
| style="height:10px; width:300px; text-align:left;" | UX Contact<br />
| style="height:10px; width:300px; text-align:left;" | Project/WG Contact<br />
| style="height:10px; width:300px; text-align:left;" | Status<br />
| style="height:10px; width:500px; text-align:left;" | Study Etherpad<br />
| style="height:10px; width:500px; text-align:left;" | Presentation<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Barcelona Summit<br />
| style="height:10px; width:400px; text-align:left;" | API WG<br />
| style="height:10px; width:300px; text-align:left;" | Usability<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/cloud-ops.html Rey Cloud Operator]<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | cdent<br />
| style="height:10px; width:300px; text-align:left;" | Data has been collected<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/osux-api-oct2016 etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | NA<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Barcelona Summit<br />
| style="height:10px; width:400px; text-align:left;" | OpenStackClient<br />
| style="height:10px; width:300px; text-align:left;" | usability<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/cloud-ops.html Rey Cloud Operator]<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | Dean Troyer<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/osux-osc-oct2016 etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | [https://docs.google.com/presentation/d/1cBUJuLL9s7JQppVlDBBJMrNNpfqwdkHyfZFuwY6lNgM/edit?usp=sharing deck]<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | September<br />
| style="height:10px; width:400px; text-align:left;" | App Ecosystem WG<br />
| style="height:10px; width:300px; text-align:left;" | Interviews<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/app-developer.html Quinn App Developer]<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | krotscheck<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/newton-osux-appsurvey etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | NA<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | November<br />
| style="height:10px; width:400px; text-align:left;" | Deployment<br />
| style="height:10px; width:300px; text-align:left;" | Interviews and Contextual Inquiry<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/cloud-ops.html Rey Cloud Operator]<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/newton-osux-deployment etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | [https://docs.google.com/presentation/d/14UerMR4HrXKP_0NE_C-WJ16YQFzgetL1Tmym9FNFzpY/edit?usp=sharing deck]<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | November<br />
| style="height:10px; width:400px; text-align:left;" | Swift<br />
| style="height:10px; width:300px; text-align:left;" | Interviews<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/cloud-ops.html Rey Cloud Operator]<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | Cancelled<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/osux-swift-nov2016 etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | NA<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | November<br />
| style="height:10px; width:400px; text-align:left;" | OpenStack Foundation website usability<br />
| style="height:10px; width:300px; text-align:left;" | Survey<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/app-developer.html Quinn App Developer]<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | Heidi<br />
| style="height:10px; width:300px; text-align:left;" | Cancelled<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/newton-foundation-usability etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | NA<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | May<br />
| style="height:10px; width:400px; text-align:left;" | App Dev recruitment survey<br />
| style="height:10px; width:300px; text-align:left;" | Survey<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/app-developer.html Quinn App Developer]<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/newton-osux-appdevrecruiter etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | Ask foundation<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | July<br />
| style="height:10px; width:400px; text-align:left;" | Horizon<br />
| style="height:10px; width:300px; text-align:left;" | Usability during OSIC training<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/app-developer.html Quinn App Developer]<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | NA<br />
| style="height:10px; width:500px; text-align:left;" | [https://docs.google.com/presentation/d/1BY0PH9CQVRmOpQjEv3x3KKIRriPgl6oFe5Q0YTy6VxY/edit?usp=sharing deck]<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | July/August<br />
| style="height:10px; width:400px; text-align:left;" | Operator Information Needs<br />
| style="height:10px; width:300px; text-align:left;" | Interviews<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/cloud-ops.html Rey Cloud Operator]<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | Lana<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:200px; text-align:left;" | [https://etherpad.openstack.org/p/newton-help etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | [https://docs.google.com/presentation/d/1LKxQx4Or4qOBwPQbt4jAZncGCLlk_Ez8ZRB_bGp19JU/edit?usp=sharing deck]<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | August/September<br />
| style="height:10px; width:400px; text-align:left;" | Quota Management at Production Scale<br />
| style="height:10px; width:300px; text-align:left;" | Interviews<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/cloud-ops.html Rey Cloud Operator]<br />
| style="height:10px; width:300px; text-align:left;" | piet & uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | shamail<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/newton-osux-quotas etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | [https://docs.google.com/presentation/d/1J6-8MwUGGOwy6-A_w1EaQcZQ1Bq2YWeB-kw4vCFxbwM/edit?usp=sharing deck]<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | September/October<br />
| style="height:10px; width:400px; text-align:left;" | Horizon<br />
| style="height:10px; width:300px; text-align:left;" | Horizon/Searchlight Integration validation<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/app-developer.html Quinn App Developer]<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/searchlight-ui-usuability-study etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | [https://docs.google.com/presentation/d/1TfF2sm98Iha-bNwBJrCTCp6k49zde1Z8I9Qthx1moIM/edit?usp=sharing deck]<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | September/October<br />
| style="height:10px; width:400px; text-align:left;" | Architect Information Needs<br />
| style="height:10px; width:300px; text-align:left;" | Interviews<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/infrastructure-arch.html Adrian Infrastructure Architect]<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | Lana<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:200px; text-align:left;" | [https://etherpad.openstack.org/p/newton-help etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | [https://docs.google.com/presentation/d/1caYv3z8q18qEB6pxgpgJBIVBnldvFW7P8dFEOjXuBpo/edit?usp=sharing deck]<br />
|}<br />
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==Documentation Priorities==<br />
{| class="wikitable"<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Project/WG<br />
| style="height:10px; width:300px; text-align:left;" | Panel/UI/Doc<br />
| style="height:10px; width:300px; text-align:left;" | Persona<br />
| style="height:10px; width:300px; text-align:left;" | UX Design Contact<br />
| style="height:10px; width:300px; text-align:left;" | Project/WG Contact<br />
| style="height:10px; width:300px; text-align:left;" | Status<br />
| style="height:10px; width:500px; text-align:left;" | link to review<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Docs<br />
| style="height:10px; width:300px; text-align:left;" | OpenStack GUI guideline<br />
| style="height:10px; width:300px; text-align:left;" | Upstream Community<br />
| style="height:10px; width:300px; text-align:left;" | Piet<br />
| style="height:10px; width:300px; text-align:left;" | Rodrigo and Alexandra<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | https://review.openstack.org/337202<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Docs<br />
| style="height:10px; width:300px; text-align:left;" | OpenStack persona guideline<br />
| style="height:10px; width:300px; text-align:left;" | Upstream Community<br />
| style="height:10px; width:300px; text-align:left;" | Piet<br />
| style="height:10px; width:300px; text-align:left;" | Rodrigo and Alexandra<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | https://review.openstack.org/326662<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Docs<br />
| style="height:10px; width:300px; text-align:left;" | GUI text guideline<br />
| style="height:10px; width:300px; text-align:left;" | Upstream Community<br />
| style="height:10px; width:300px; text-align:left;" | Piet<br />
| style="height:10px; width:300px; text-align:left;" | Linette and Gudrun<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | https://review.openstack.org/266449<br />
|}<br />
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==UX Design Priorities==<br />
{| class="wikitable"<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Project/WG<br />
| style="height:10px; width:300px; text-align:left;" | Panel/UI<br />
| style="height:10px; width:300px; text-align:left;" | Persona<br />
| style="height:10px; width:300px; text-align:left;" | UX Design Contact<br />
| style="height:10px; width:300px; text-align:left;" | Project/WG Contact<br />
| style="height:10px; width:300px; text-align:left;" | Status<br />
| style="height:10px; width:500px; text-align:left;" | Invision link<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Horizon<br />
| style="height:10px; width:300px; text-align:left;" | Overview<br />
| style="height:10px; width:300px; text-align:left;" | App Developers<br />
| style="height:10px; width:300px; text-align:left;" | Piet<br />
| style="height:10px; width:300px; text-align:left;" | David-Lyle<br />
| style="height:10px; width:300px; text-align:left;" | In progress<br />
| style="height:10px; width:500px; text-align:left;" | https://invis.io/4V7I5846S<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Horizon<br />
| style="height:10px; width:300px; text-align:left;" | Quota Managment UI<br />
| style="height:10px; width:300px; text-align:left;" | Operators<br />
| style="height:10px; width:300px; text-align:left;" | Piet<br />
| style="height:10px; width:300px; text-align:left;" | TBD<br />
| style="height:10px; width:300px; text-align:left;" | Not started<br />
| style="height:10px; width:500px; text-align:left;" | NA<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Horizon<br />
| style="height:10px; width:300px; text-align:left;" | Horizon UI theme redesign<br />
| style="height:10px; width:300px; text-align:left;" | Operators/App Developers<br />
| style="height:10px; width:300px; text-align:left;" | Piet<br />
| style="height:10px; width:300px; text-align:left;" | TBD<br />
| style="height:10px; width:300px; text-align:left;" | Not started<br />
| style="height:10px; width:500px; text-align:left;" | NA<br />
|}<br />
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<br />
== OpenStack UX Cores==<br />
{| class="wikitable"<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | First Name<br />
| style="height:10px; width:200px; text-align:left;" | IRC Handle<br />
| style="height:10px; width:200px; text-align:left;" | Focus<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | David<br />
| style="height:10px; width:200px; text-align:left;" | david-lyle<br />
| style="height:10px; width:200px; text-align:left;" | UI/UX Design<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Piet<br />
| style="height:10px; width:200px; text-align:left;" | Piet<br />
| style="height:10px; width:200px; text-align:left;" | OpenStack UX PTL<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Eric<br />
| style="height:10px; width:200px; text-align:left;" | ducttape<br />
| style="height:10px; width:200px; text-align:left;" | Cloud Operations<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Ju<br />
| style="height:10px; width:200px; text-align:left;" | Julim<br />
| style="height:10px; width:200px; text-align:left;" | User Research<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Matt Borland<br />
| style="height:10px; width:200px; text-align:left;" | matt-borland<br />
| style="height:10px; width:200px; text-align:left;" | UI/UX Design<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Michael<br />
| style="height:10px; width:200px; text-align:left;" | hinnant<br />
| style="height:10px; width:200px; text-align:left;" | UX Design<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Rob<br />
| style="height:10px; width:200px; text-align:left;" | robcresswell<br />
| style="height:10px; width:200px; text-align:left;" | Horizon PTL<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Timur<br />
| style="height:10px; width:200px; text-align:left;" | tsufiev<br />
| style="height:10px; width:200px; text-align:left;" | UI/UX Design<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Travis<br />
| style="height:10px; width:200px; text-align:left;" | TravT<br />
| style="height:10px; width:200px; text-align:left;" | UI/UX Design<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Diana<br />
| style="height:10px; width:200px; text-align:left;" | hurgleburgler<br />
| style="height:10px; width:200px; text-align:left;" | UI/UX Design<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Dan <br />
| style="height:10px; width:200px; text-align:left;" | dank_<br />
| style="height:10px; width:200px; text-align:left;" | Cloud Operations<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Lana <br />
| style="height:10px; width:200px; text-align:left;" | <br />
| style="height:10px; width:200px; text-align:left;" | Docs PTL<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Shamail <br />
| style="height:10px; width:200px; text-align:left;" | <br />
| style="height:10px; width:200px; text-align:left;" | Product WG<br />
|}<br />
<br/><br/><br />
<br/><br/><br />
<br />
== Helpful Links ==<br />
[https://wiki.openstack.org/wiki/HorizonUsability_Testing OpenStack User Research wiki (Landing Page)]</div>Julimhttps://wiki.openstack.org/w/index.php?title=HorizonUsability_Testing&diff=151209HorizonUsability Testing2017-02-15T19:23:22Z<p>Julim: </p>
<hr />
<div><br /><br />
[[File:OpenStack_Project_UX_Horizontal.jpg|1000px|thumb|center]]<br/><br/><br />
<br/><br/><br />
<br/><br/><br />
<br/><br/><br />
<br />
==OpenStack User Research Overview==<br />
The following is a list of user research activities that have been conducted on behalf of the community. The sessions associated with each study are streamed to the community and the results are available by clicking the link at the end of each description.<br />
<Br><br />
<Br><br />
The studies are ordered with the most recent at the top. <br />
<br />
List of current efforts underway may be seen at [[UX#Research_Priorities_for_Newton|Research Priorities for Newton]].<br />
<Br><br />
<Br><br />
<br />
<br />
===September 2016 Horizon Search Features Validation Study===<br />
====Overview====<br />
Validate the usability of the Searchlight feature and determine whether or not it is an improvement over the current Horizon search.<br />
* The Horizon team is developing a plugin that integrates a search feature into the GUI. <br />
* The introduction of search into Horizon changes many of the ways in which users can interact with the information about their cloud, so we're interested in finding out which interactions work the best. <br />
* We're particularly interested in performance (how fast operators can execute their workflows) and in usability (how well the information is presented).<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/searchlight-ui-usuability-study Horizon Search Features Validation Study Etherpad].<br />
<br />
====Results====<br />
Presentation on the [https://www.youtube.com/watch?v=8dkUnHnLnJM&feature=youtu.be Horizon/Searchlight Integration Results and Finding (YouTube recording)].<br />
<br /><br />
<br /><br />
<br />
===June-August 2016 Information Needs of Operators Study===<br />
====Overview====<br />
The purpose of this study was to understand the complex nature of how operators diagnose and find solutions to the problems they face.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-help Information Needs of Operators Study Etherpad/Notes].<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=dktorTIqU5s&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<br />
Main findings:<br />
* Overall, operators tend to follow a similar process for information gathering:<br />
: 1) Google or internal information search to isolate the problem<br />
: 2) Reach out to an external source for alternate ideas ? usually another co-worker or an operator in the community (indirectly via IRC or mailing list)<br />
: 3) Comb through the code to check for more granular clues to pinpoint the issue<br />
* While participants acknowledged that total consolidation of all OpenStack information was out of scope, a common theme among ideal solutions was better organization of information.<br />
<br /><br />
<br />
Potential solutions (in no particular order):<br />
: * Create a knowledge base of problems encountered and solutions proposed<br />
: * Utilize a template to ensure a common structure for capturing environment info<br />
: * Collect ?best practices? for common tasks<br />
: * Optimize search for Google results<br />
: * (Smaller company) access to other problem-solving resources provided by (larger) companies<br />
: * More detailed OpenStack logging<br />
: * Having a greater number and/or better quality of operator-focused docs<br />
: * The ability to add comments to specific documentation pages<br />
: * Providing reference architectures as a learning tool<br />
<Br><br />
<Br><br />
<br />
<br />
===July 2016 Quota Management User Research Study===<br />
====Overview====<br />
The OpenStack UX team conducted a series of interviews with Cloud Operators to identify the difficulties of quota management and scope solutions based on Operator feedback.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-osux-quotas Quota Management Study Etherpad].<br />
<br />
====Results====<br />
* This study summarizes results from a series of interviews intended to understand how operators manage quotas at scale as well as the pain points associated with that process. <br />
* The study was conducted by Danielle Mundle (IRC: uxdanielle) and included operators from CERN, Pacific Northwest National Laboratory, Workday, Intel and Universidade Federal de Campina Grande and others.<br />
* [http://www.slideshare.net/julienlim/openstack-quota-management-study-report Quota Management Study Report]<br />
<br /><br />
<br /><br />
<br />
===July 2016 Horizon Usability Study with New Users===<br />
====Overview====<br />
The purpose of this study was to identify difficulties novice Horizon users face when launching an instance.<br />
<br />
====Study Design====<br />
* 17 participants performed 9 tasks individually.<br />
<br />
====Results====<br />
* Link to the [https://www.youtube.com/watch?v=cWj3ogTIgQ8&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<Br><br />
<Br><br />
<br />
===January 2016 Horizon User Dashboard Needs Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the design of a new end user dashboard for Horizon. This study will occur at the end of January. <br />
<br />
====Study Design====<br />
Eight participants will be interview remotely.<br />
<br />
Click [https://etherpad.openstack.org/p/mitaka-openstackux-userdashboard-interviews here] to view the study guide. (work in progress)<br />
<br />
====Results====<br />
This study will occur at the end of January. <br />
<Br><br />
<Br><br />
<br />
===January 2016 Ironic Needs-Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the UX design of the new Ironic standalone.<br />
<br />
HP, Red Hat, and Intel collaborated to execute this investigation.<br />
====Study Notes====<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-ironic-interviews Ironic Study Notes]<br />
<br /><br />
<br />
====Results====<br />
Data is currently being analyzed<br />
<br /><br />
<br /><br />
<br />
===December 2015 Nova Networks to Neutron Migration Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help better understand the attributes of OpenStack users who remain on Nova Networking rather than migrating to Neutron, and their primary reasons for doing so.<br />
<br />
HP, Red Hat, and OpenStack Foundation collaborated to execute this investigation.<br />
<br />
====Study Notes====<br />
:* [http://people.redhat.com/~julim/openstack/Nova-Neutron%20Study%20Key%20Highlights%20(July-Aug%202015).pdf Preliminary Nova-Neutron cloud operator interviews findings (July-August 2015)]<br />
:* [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf OpenStack Nova Network to Neutron Migration: Survey Results (1 Dec 2015)]<br />
====Presentation====<br />
Click [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf here] to view the results of the study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===October 2015 Persona Workshop===<br />
====Overview====<br />
The OpenStack UX project team will be meeting at IBM's Design Center to finalize a set of personas for the overall community.<br />
* [https://etherpad.openstack.org/p/October-2015-Persona-Workshop October 2015 Persona Workshop Planning] <br/><br />
====Personas====<br />
Click [https://wiki.openstack.org/wiki/OpenStack_Personas_2015 here] to view the latest OpenStack personas.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===August 2015 Horizon Launch Instance Usability===<br />
====Overview====<br />
The UX Team conducted an unmoderated usability study of Horizon in August 2015 to validate the proposed Launch Instance workflow. The intent is to feed the results of the study back to the community, make updates to the workflow and move it out of beta.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [[study tasks|Horizon Launch Instance Validation Scenario and Tasks]]<br />
:* [[issues identified|Horizon Launch Instance Validation Issues]]<br />
<Br><br />
<Br><br />
<br />
===May 2015 Menu Concept Usability===<br />
====Overview====<br />
The UX Team conducted a usability study to evaluate a proposed menu concept in Horizon and recommend ways to improved it. <br />
<Br><br />
<Br><br /><br />
<br />
===April 2015 Horizon Card Sort Validation===<br />
====Why do another Horizon card sort?====<br />
The goal of this research was to validate the 5 category model, as well as the category names, that were arrived at based on the earlier open card sort of the top of the tree Horizon items.<br />
<Br><br />
:* This data can then be used to help inform future IA decisions.<br />
<Br><br />
A moderated closed card sort was used in order to be able to probe on why participants were making the choices they were making, assess their interpretation of items, and identify any cards for which multiple categories were being considered viable.<br />
====Sample====<br />
13 individuals participated in this study.<br />
:* After the initial 3 participants, 1 of the category name was modified.<br />
:* Therefore, data from 10 participants was included in the final analysis.<br />
<Br><br />
While we tried to recruit a range, we focused on users with Horizon experience.<br />
:* 11/13 had used Horizon to create an instance in the past three months.<br />
:* 10 worked or studied in environments where cloud computing services were offered.<br />
:* All had experience with at least 1 cloud service provider.<br />
:* Participants had a range of roles, including software development, software architects, CS students, system engineers, and support.<br />
:* Participants all received a $25 Amazon gift card as a thank you for their participation.<br />
<br />
====Test Materials====<br />
Eighteen cards were used in the sort.<br />
:* These were the same cards used in the earlier, open sort.<br />
:* These cards represented the current top-of-tree for Horizon, or were recommended by the Horizon PTL.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<br />
Five categories were used:<br />
# Overview<br />
# Compute<br />
# Storage<br />
# Networking<br />
# Compute Services<br />
The term "Compute Services" was changed to “Platform Services” based on finding from the 3 initial participants.<br />
<Br><br />
The Horizon Moderated Closed Card Sort Findings (April 2015) presentation can be viewed [https://wiki.openstack.org/w/images/2/2c/Horizon_Closed_Card_Sort_Findings.pdf here]<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===December 2014 Horizon Card Sort===<br />
====Why bother with a card sort?====<br />
The goal of this research was to understand how users grouped the top of the tree items in Horizon, as well as how they labeled these groupings. This data can then be used to help inform future IA decisions. An open card sort was used to explore the category types users generated, in addition to allowing them to create the groupings that were most meaningful to them.<br />
<Br><br />
====Sample====<br />
The sample included 45 participants with recent (past 3 months) Horizon experience and 20 without recent experience.<br />
<Br><br />
====Test Materials====<br />
Eighteen cards were used in the sort. These cards used in the study are currently top-of-tree for Horizon or recommended by the Horizon PTL. <br />
<Br><br />
:* Initial pilot data indicated that the terms themselves were ambiguous, and not all participants reviewed the definitions.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<Br><br />
Click [https://wiki.openstack.org/w/images/9/94/Card_sort_findings_final.pdf here] to view the results of the Horizon card sort study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===February 2014 Horizon Usability Test===<br />
====Overview====<br />
The UX Team conducted a usability study of Horizon starting the week of February 24 2014. The intent is to feed the results of the study back to the community and take actions to improve the Horizon user experience.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [https://etherpad.openstack.org/p/personawg-usability-screener Etherpad for Collaboration for the Horizon Usability Test Screener (DRAFT)]<br />
:* [[PersonaSurvey|Horizon Usability Test Screener (Final)]]<br />
:* [[horizon-usability-test|Horizon Usability Test Tasks]]<br />
:* [[horizon-usability-test-findings|Horizon Usability Test Results]]<br />
<Br><br />
Let us know if you, or anyone you know, would be interested in participating in the study. We are specifically looking for Cloud Operators, but do not need to have experience with OpenStack. If you and/or you know someone interested in participating, please contact the [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas OpenStack Personas mailing list].<br />
<br />
<Br><br />
<Br><br />
Return to [https://wiki.openstack.org/wiki/UX OpenStack UX Wiki]</div>Julimhttps://wiki.openstack.org/w/index.php?title=UX&diff=151208UX2017-02-15T19:21:29Z<p>Julim: /* Buster the OpenStack UX Mascot */</p>
<hr />
<div><br /><br />
[[File:OpenStack_Project_UX_Horizontal.jpg|1000px|thumb|center]]<br/><br/><br />
<br/><br/><br />
<br/><br/><br />
<br/><br/><br />
== Overview of research activities on behalf of the OpenStack community==<br />
<br />
[https://docs.google.com/presentation/d/1hZYCOADJ1gXiFHT1ahwv8-tDIQCSingu7zqSMbKFZ_Y/edit?usp=sharing If nothing else, then review this deck]<br />
<br />
== OpenStack User Experience Mission==<br />
The mission of the UX Program is to support and facilitate cross-project efforts to improve the overall user experience of OpenStack. <br />
We provide user research to help teams identify any issues preventing adoption of their services as well as help the projects validate design and development efforts to address those issues. In addition, we help the project teams create solutions to address customer needs and pain points. Finally, we will provide the OpenStack community with visibility into any user experience issues related to inconsistency across projects.<br />
<br/><br/><br />
<br />
== OpenStack UX Guidelines ==<br />
<p>[http://docs.openstack.org/contributor-guide/user-guidelines.html OpenStack user experience and user interface guidelines]</p><br />
<p>[http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas.html Meet the OpenStack personas]</p><br />
<p>[http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ui-text-guidelines.html UI text guidelines]</p><br />
<br/><br/><br />
<br />
==General Information==<br />
====UX Program====<br />
:* For additional information about OpenStack UX, the programs, team, etc., please refer to the [https://wiki.openstack.org/wiki/UX/ProgramProposal UX Program Proposal].<br />
:* For additional information about UX related programs, please refer to [http://www.techved.com/ UX Program]<br />
<br />
====Mailing List====<br />
:* Please feel free to reach out to us via the openstack developer mailing list [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-dev (openstack-dev@lists.openstack.org)]. In the subject, use the tag '''[UX]''' and we will be sure to see your question/request.<br />
<br />
====IRC====<br />
:* An additional way to get quick feedback or have a discussion with the UX group is to join the IRC channel on freenode <code><nowiki>#openstack-ux</nowiki></code>. If you don't get an immediate response, feel free to ask again later or jump over to using the mailing list!<br />
<br />
====Meetings====<br />
The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every two weeks (on odd weeks) on Friday at 1500 UTC<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof) on #openstack-ux<br />
* [[UX|UX wiki]]: https://wiki.openstack.org/wiki/UX<br />
<br/><br/><br />
<br />
==User Research on Behalf of Community==<br />
<br />
*Unfortunately, we're not able to post links to video presentation. However, searching for "OpenStack UX project study results" should get you to our youtube channel.<br />
<br />
{| class="wikitable"<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Month<br />
| style="height:10px; width:400px; text-align:left;" | Project/WG<br />
| style="height:10px; width:300px; text-align:left;" | Research Method<br />
| style="height:10px; width:300px; text-align:left;" | Persona<br />
| style="height:10px; width:300px; text-align:left;" | UX Contact<br />
| style="height:10px; width:300px; text-align:left;" | Project/WG Contact<br />
| style="height:10px; width:300px; text-align:left;" | Status<br />
| style="height:10px; width:500px; text-align:left;" | Study Etherpad<br />
| style="height:10px; width:500px; text-align:left;" | Presentation<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Barcelona Summit<br />
| style="height:10px; width:400px; text-align:left;" | API WG<br />
| style="height:10px; width:300px; text-align:left;" | Usability<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/cloud-ops.html Rey Cloud Operator]<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | cdent<br />
| style="height:10px; width:300px; text-align:left;" | Data has been collected<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/osux-api-oct2016 etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | NA<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Barcelona Summit<br />
| style="height:10px; width:400px; text-align:left;" | OpenStackClient<br />
| style="height:10px; width:300px; text-align:left;" | usability<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/cloud-ops.html Rey Cloud Operator]<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | Dean Troyer<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/osux-osc-oct2016 etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | [https://docs.google.com/presentation/d/1cBUJuLL9s7JQppVlDBBJMrNNpfqwdkHyfZFuwY6lNgM/edit?usp=sharing deck]<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | September<br />
| style="height:10px; width:400px; text-align:left;" | App Ecosystem WG<br />
| style="height:10px; width:300px; text-align:left;" | Interviews<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/app-developer.html Quinn App Developer]<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | krotscheck<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/newton-osux-appsurvey etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | NA<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | November<br />
| style="height:10px; width:400px; text-align:left;" | Deployment<br />
| style="height:10px; width:300px; text-align:left;" | Interviews and Contextual Inquiry<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/cloud-ops.html Rey Cloud Operator]<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/newton-osux-deployment etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | [https://docs.google.com/presentation/d/14UerMR4HrXKP_0NE_C-WJ16YQFzgetL1Tmym9FNFzpY/edit?usp=sharing deck]<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | November<br />
| style="height:10px; width:400px; text-align:left;" | Swift<br />
| style="height:10px; width:300px; text-align:left;" | Interviews<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/cloud-ops.html Rey Cloud Operator]<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | Cancelled<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/osux-swift-nov2016 etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | NA<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | November<br />
| style="height:10px; width:400px; text-align:left;" | OpenStack Foundation website usability<br />
| style="height:10px; width:300px; text-align:left;" | Survey<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/app-developer.html Quinn App Developer]<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | Heidi<br />
| style="height:10px; width:300px; text-align:left;" | Cancelled<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/newton-foundation-usability etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | NA<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | May<br />
| style="height:10px; width:400px; text-align:left;" | App Dev recruitment survey<br />
| style="height:10px; width:300px; text-align:left;" | Survey<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/app-developer.html Quinn App Developer]<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/newton-osux-appdevrecruiter etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | Ask foundation<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | July<br />
| style="height:10px; width:400px; text-align:left;" | Horizon<br />
| style="height:10px; width:300px; text-align:left;" | Usability during OSIC training<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/app-developer.html Quinn App Developer]<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | NA<br />
| style="height:10px; width:500px; text-align:left;" | [https://docs.google.com/presentation/d/1BY0PH9CQVRmOpQjEv3x3KKIRriPgl6oFe5Q0YTy6VxY/edit?usp=sharing deck]<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | July/August<br />
| style="height:10px; width:400px; text-align:left;" | Operator Information Needs<br />
| style="height:10px; width:300px; text-align:left;" | Interviews<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/cloud-ops.html Rey Cloud Operator]<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | Lana<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:200px; text-align:left;" | [https://etherpad.openstack.org/p/newton-help etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | [https://docs.google.com/presentation/d/1LKxQx4Or4qOBwPQbt4jAZncGCLlk_Ez8ZRB_bGp19JU/edit?usp=sharing deck]<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | August/September<br />
| style="height:10px; width:400px; text-align:left;" | Quota Management at Production Scale<br />
| style="height:10px; width:300px; text-align:left;" | Interviews<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/cloud-ops.html Rey Cloud Operator]<br />
| style="height:10px; width:300px; text-align:left;" | piet & uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | shamail<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/newton-osux-quotas etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | [https://docs.google.com/presentation/d/1J6-8MwUGGOwy6-A_w1EaQcZQ1Bq2YWeB-kw4vCFxbwM/edit?usp=sharing deck]<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | September/October<br />
| style="height:10px; width:400px; text-align:left;" | Horizon<br />
| style="height:10px; width:300px; text-align:left;" | Horizon/Searchlight Integration validation<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/app-developer.html Quinn App Developer]<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/searchlight-ui-usuability-study etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | [https://docs.google.com/presentation/d/1TfF2sm98Iha-bNwBJrCTCp6k49zde1Z8I9Qthx1moIM/edit?usp=sharing deck]<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | September/October<br />
| style="height:10px; width:400px; text-align:left;" | Architect Information Needs<br />
| style="height:10px; width:300px; text-align:left;" | Interviews<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/infrastructure-arch.html Adrian Infrastructure Architect]<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | Lana<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:200px; text-align:left;" | [https://etherpad.openstack.org/p/newton-help etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | [https://docs.google.com/presentation/d/1caYv3z8q18qEB6pxgpgJBIVBnldvFW7P8dFEOjXuBpo/edit?usp=sharing deck]<br />
|}<br />
<br/><br/><br />
<br />
==Documentation Priorities==<br />
{| class="wikitable"<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Project/WG<br />
| style="height:10px; width:300px; text-align:left;" | Panel/UI/Doc<br />
| style="height:10px; width:300px; text-align:left;" | Persona<br />
| style="height:10px; width:300px; text-align:left;" | UX Design Contact<br />
| style="height:10px; width:300px; text-align:left;" | Project/WG Contact<br />
| style="height:10px; width:300px; text-align:left;" | Status<br />
| style="height:10px; width:500px; text-align:left;" | link to review<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Docs<br />
| style="height:10px; width:300px; text-align:left;" | OpenStack GUI guideline<br />
| style="height:10px; width:300px; text-align:left;" | Upstream Community<br />
| style="height:10px; width:300px; text-align:left;" | Piet<br />
| style="height:10px; width:300px; text-align:left;" | Rodrigo and Alexandra<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | https://review.openstack.org/337202<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Docs<br />
| style="height:10px; width:300px; text-align:left;" | OpenStack persona guideline<br />
| style="height:10px; width:300px; text-align:left;" | Upstream Community<br />
| style="height:10px; width:300px; text-align:left;" | Piet<br />
| style="height:10px; width:300px; text-align:left;" | Rodrigo and Alexandra<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | https://review.openstack.org/326662<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Docs<br />
| style="height:10px; width:300px; text-align:left;" | GUI text guideline<br />
| style="height:10px; width:300px; text-align:left;" | Upstream Community<br />
| style="height:10px; width:300px; text-align:left;" | Piet<br />
| style="height:10px; width:300px; text-align:left;" | Linette and Gudrun<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | https://review.openstack.org/266449<br />
|}<br />
<br/><br/><br />
<br />
==UX Design Priorities==<br />
{| class="wikitable"<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Project/WG<br />
| style="height:10px; width:300px; text-align:left;" | Panel/UI<br />
| style="height:10px; width:300px; text-align:left;" | Persona<br />
| style="height:10px; width:300px; text-align:left;" | UX Design Contact<br />
| style="height:10px; width:300px; text-align:left;" | Project/WG Contact<br />
| style="height:10px; width:300px; text-align:left;" | Status<br />
| style="height:10px; width:500px; text-align:left;" | Invision link<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Horizon<br />
| style="height:10px; width:300px; text-align:left;" | Overview<br />
| style="height:10px; width:300px; text-align:left;" | App Developers<br />
| style="height:10px; width:300px; text-align:left;" | Piet<br />
| style="height:10px; width:300px; text-align:left;" | David-Lyle<br />
| style="height:10px; width:300px; text-align:left;" | In progress<br />
| style="height:10px; width:500px; text-align:left;" | https://invis.io/4V7I5846S<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Horizon<br />
| style="height:10px; width:300px; text-align:left;" | Quota Managment UI<br />
| style="height:10px; width:300px; text-align:left;" | Operators<br />
| style="height:10px; width:300px; text-align:left;" | Piet<br />
| style="height:10px; width:300px; text-align:left;" | TBD<br />
| style="height:10px; width:300px; text-align:left;" | Not started<br />
| style="height:10px; width:500px; text-align:left;" | NA<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Horizon<br />
| style="height:10px; width:300px; text-align:left;" | Horizon UI theme redesign<br />
| style="height:10px; width:300px; text-align:left;" | Operators/App Developers<br />
| style="height:10px; width:300px; text-align:left;" | Piet<br />
| style="height:10px; width:300px; text-align:left;" | TBD<br />
| style="height:10px; width:300px; text-align:left;" | Not started<br />
| style="height:10px; width:500px; text-align:left;" | NA<br />
|}<br />
<br/><br/><br />
<br />
== OpenStack UX Cores==<br />
{| class="wikitable"<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | First Name<br />
| style="height:10px; width:200px; text-align:left;" | IRC Handle<br />
| style="height:10px; width:200px; text-align:left;" | Focus<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | David<br />
| style="height:10px; width:200px; text-align:left;" | david-lyle<br />
| style="height:10px; width:200px; text-align:left;" | UI/UX Design<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Piet<br />
| style="height:10px; width:200px; text-align:left;" | Piet<br />
| style="height:10px; width:200px; text-align:left;" | OpenStack UX PTL<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Eric<br />
| style="height:10px; width:200px; text-align:left;" | ducttape<br />
| style="height:10px; width:200px; text-align:left;" | Cloud Operations<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Ju<br />
| style="height:10px; width:200px; text-align:left;" | Julim<br />
| style="height:10px; width:200px; text-align:left;" | User Research<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Matt Borland<br />
| style="height:10px; width:200px; text-align:left;" | matt-borland<br />
| style="height:10px; width:200px; text-align:left;" | UI/UX Design<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Michael<br />
| style="height:10px; width:200px; text-align:left;" | hinnant<br />
| style="height:10px; width:200px; text-align:left;" | UX Design<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Rob<br />
| style="height:10px; width:200px; text-align:left;" | robcresswell<br />
| style="height:10px; width:200px; text-align:left;" | Horizon PTL<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Timur<br />
| style="height:10px; width:200px; text-align:left;" | tsufiev<br />
| style="height:10px; width:200px; text-align:left;" | UI/UX Design<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Travis<br />
| style="height:10px; width:200px; text-align:left;" | TravT<br />
| style="height:10px; width:200px; text-align:left;" | UI/UX Design<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Diana<br />
| style="height:10px; width:200px; text-align:left;" | hurgleburgler<br />
| style="height:10px; width:200px; text-align:left;" | UI/UX Design<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Dan <br />
| style="height:10px; width:200px; text-align:left;" | dank_<br />
| style="height:10px; width:200px; text-align:left;" | Cloud Operations<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Lana <br />
| style="height:10px; width:200px; text-align:left;" | <br />
| style="height:10px; width:200px; text-align:left;" | Docs PTL<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Shamail <br />
| style="height:10px; width:200px; text-align:left;" | <br />
| style="height:10px; width:200px; text-align:left;" | Product WG<br />
|}<br />
<br/><br/><br />
<br/><br/><br />
<br />
== Helpful Links ==<br />
[https://wiki.openstack.org/wiki/HorizonUsability_Testing OpenStack User Research wiki (Landing Page)]</div>Julimhttps://wiki.openstack.org/w/index.php?title=UX&diff=151207UX2017-02-15T19:21:06Z<p>Julim: </p>
<hr />
<div><br /><br />
[[File:OpenStack_Project_UX_Horizontal.jpg|1000px|thumb|center]]<br/><br/><br />
<br/><br/><br />
<br/><br/><br />
<br/><br/><br />
== Overview of research activities on behalf of the OpenStack community==<br />
<br />
[https://docs.google.com/presentation/d/1hZYCOADJ1gXiFHT1ahwv8-tDIQCSingu7zqSMbKFZ_Y/edit?usp=sharing If nothing else, then review this deck]<br />
<br />
== OpenStack User Experience Mission==<br />
The mission of the UX Program is to support and facilitate cross-project efforts to improve the overall user experience of OpenStack. <br />
We provide user research to help teams identify any issues preventing adoption of their services as well as help the projects validate design and development efforts to address those issues. In addition, we help the project teams create solutions to address customer needs and pain points. Finally, we will provide the OpenStack community with visibility into any user experience issues related to inconsistency across projects.<br />
<br/><br/><br />
<br />
== OpenStack UX Guidelines ==<br />
<p>[http://docs.openstack.org/contributor-guide/user-guidelines.html OpenStack user experience and user interface guidelines]</p><br />
<p>[http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas.html Meet the OpenStack personas]</p><br />
<p>[http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ui-text-guidelines.html UI text guidelines]</p><br />
<br/><br/><br />
<br />
==General Information==<br />
====UX Program====<br />
:* For additional information about OpenStack UX, the programs, team, etc., please refer to the [https://wiki.openstack.org/wiki/UX/ProgramProposal UX Program Proposal].<br />
:* For additional information about UX related programs, please refer to [http://www.techved.com/ UX Program]<br />
<br />
====Mailing List====<br />
:* Please feel free to reach out to us via the openstack developer mailing list [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-dev (openstack-dev@lists.openstack.org)]. In the subject, use the tag '''[UX]''' and we will be sure to see your question/request.<br />
<br />
====IRC====<br />
:* An additional way to get quick feedback or have a discussion with the UX group is to join the IRC channel on freenode <code><nowiki>#openstack-ux</nowiki></code>. If you don't get an immediate response, feel free to ask again later or jump over to using the mailing list!<br />
<br />
====Meetings====<br />
The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every two weeks (on odd weeks) on Friday at 1500 UTC<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof) on #openstack-ux<br />
* [[UX|UX wiki]]: https://wiki.openstack.org/wiki/UX<br />
<br/><br/><br />
<br />
==User Research on Behalf of Community==<br />
<br />
*Unfortunately, we're not able to post links to video presentation. However, searching for "OpenStack UX project study results" should get you to our youtube channel.<br />
<br />
{| class="wikitable"<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Month<br />
| style="height:10px; width:400px; text-align:left;" | Project/WG<br />
| style="height:10px; width:300px; text-align:left;" | Research Method<br />
| style="height:10px; width:300px; text-align:left;" | Persona<br />
| style="height:10px; width:300px; text-align:left;" | UX Contact<br />
| style="height:10px; width:300px; text-align:left;" | Project/WG Contact<br />
| style="height:10px; width:300px; text-align:left;" | Status<br />
| style="height:10px; width:500px; text-align:left;" | Study Etherpad<br />
| style="height:10px; width:500px; text-align:left;" | Presentation<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Barcelona Summit<br />
| style="height:10px; width:400px; text-align:left;" | API WG<br />
| style="height:10px; width:300px; text-align:left;" | Usability<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/cloud-ops.html Rey Cloud Operator]<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | cdent<br />
| style="height:10px; width:300px; text-align:left;" | Data has been collected<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/osux-api-oct2016 etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | NA<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Barcelona Summit<br />
| style="height:10px; width:400px; text-align:left;" | OpenStackClient<br />
| style="height:10px; width:300px; text-align:left;" | usability<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/cloud-ops.html Rey Cloud Operator]<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | Dean Troyer<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/osux-osc-oct2016 etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | [https://docs.google.com/presentation/d/1cBUJuLL9s7JQppVlDBBJMrNNpfqwdkHyfZFuwY6lNgM/edit?usp=sharing deck]<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | September<br />
| style="height:10px; width:400px; text-align:left;" | App Ecosystem WG<br />
| style="height:10px; width:300px; text-align:left;" | Interviews<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/app-developer.html Quinn App Developer]<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | krotscheck<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/newton-osux-appsurvey etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | NA<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | November<br />
| style="height:10px; width:400px; text-align:left;" | Deployment<br />
| style="height:10px; width:300px; text-align:left;" | Interviews and Contextual Inquiry<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/cloud-ops.html Rey Cloud Operator]<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/newton-osux-deployment etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | [https://docs.google.com/presentation/d/14UerMR4HrXKP_0NE_C-WJ16YQFzgetL1Tmym9FNFzpY/edit?usp=sharing deck]<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | November<br />
| style="height:10px; width:400px; text-align:left;" | Swift<br />
| style="height:10px; width:300px; text-align:left;" | Interviews<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/cloud-ops.html Rey Cloud Operator]<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | Cancelled<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/osux-swift-nov2016 etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | NA<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | November<br />
| style="height:10px; width:400px; text-align:left;" | OpenStack Foundation website usability<br />
| style="height:10px; width:300px; text-align:left;" | Survey<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/app-developer.html Quinn App Developer]<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | Heidi<br />
| style="height:10px; width:300px; text-align:left;" | Cancelled<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/newton-foundation-usability etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | NA<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | May<br />
| style="height:10px; width:400px; text-align:left;" | App Dev recruitment survey<br />
| style="height:10px; width:300px; text-align:left;" | Survey<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/app-developer.html Quinn App Developer]<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/newton-osux-appdevrecruiter etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | Ask foundation<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | July<br />
| style="height:10px; width:400px; text-align:left;" | Horizon<br />
| style="height:10px; width:300px; text-align:left;" | Usability during OSIC training<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/app-developer.html Quinn App Developer]<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | NA<br />
| style="height:10px; width:500px; text-align:left;" | [https://docs.google.com/presentation/d/1BY0PH9CQVRmOpQjEv3x3KKIRriPgl6oFe5Q0YTy6VxY/edit?usp=sharing deck]<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | July/August<br />
| style="height:10px; width:400px; text-align:left;" | Operator Information Needs<br />
| style="height:10px; width:300px; text-align:left;" | Interviews<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/cloud-ops.html Rey Cloud Operator]<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | Lana<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:200px; text-align:left;" | [https://etherpad.openstack.org/p/newton-help etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | [https://docs.google.com/presentation/d/1LKxQx4Or4qOBwPQbt4jAZncGCLlk_Ez8ZRB_bGp19JU/edit?usp=sharing deck]<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | August/September<br />
| style="height:10px; width:400px; text-align:left;" | Quota Management at Production Scale<br />
| style="height:10px; width:300px; text-align:left;" | Interviews<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/cloud-ops.html Rey Cloud Operator]<br />
| style="height:10px; width:300px; text-align:left;" | piet & uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | shamail<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/newton-osux-quotas etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | [https://docs.google.com/presentation/d/1J6-8MwUGGOwy6-A_w1EaQcZQ1Bq2YWeB-kw4vCFxbwM/edit?usp=sharing deck]<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | September/October<br />
| style="height:10px; width:400px; text-align:left;" | Horizon<br />
| style="height:10px; width:300px; text-align:left;" | Horizon/Searchlight Integration validation<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/app-developer.html Quinn App Developer]<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | [https://etherpad.openstack.org/p/searchlight-ui-usuability-study etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | [https://docs.google.com/presentation/d/1TfF2sm98Iha-bNwBJrCTCp6k49zde1Z8I9Qthx1moIM/edit?usp=sharing deck]<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | September/October<br />
| style="height:10px; width:400px; text-align:left;" | Architect Information Needs<br />
| style="height:10px; width:300px; text-align:left;" | Interviews<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/infrastructure-arch.html Adrian Infrastructure Architect]<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | Lana<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:200px; text-align:left;" | [https://etherpad.openstack.org/p/newton-help etherpad]<br />
| style="height:10px; width:500px; text-align:left;" | [https://docs.google.com/presentation/d/1caYv3z8q18qEB6pxgpgJBIVBnldvFW7P8dFEOjXuBpo/edit?usp=sharing deck]<br />
|}<br />
<br/><br/><br />
<br />
==Documentation Priorities==<br />
{| class="wikitable"<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Project/WG<br />
| style="height:10px; width:300px; text-align:left;" | Panel/UI/Doc<br />
| style="height:10px; width:300px; text-align:left;" | Persona<br />
| style="height:10px; width:300px; text-align:left;" | UX Design Contact<br />
| style="height:10px; width:300px; text-align:left;" | Project/WG Contact<br />
| style="height:10px; width:300px; text-align:left;" | Status<br />
| style="height:10px; width:500px; text-align:left;" | link to review<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Docs<br />
| style="height:10px; width:300px; text-align:left;" | OpenStack GUI guideline<br />
| style="height:10px; width:300px; text-align:left;" | Upstream Community<br />
| style="height:10px; width:300px; text-align:left;" | Piet<br />
| style="height:10px; width:300px; text-align:left;" | Rodrigo and Alexandra<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | https://review.openstack.org/337202<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Docs<br />
| style="height:10px; width:300px; text-align:left;" | OpenStack persona guideline<br />
| style="height:10px; width:300px; text-align:left;" | Upstream Community<br />
| style="height:10px; width:300px; text-align:left;" | Piet<br />
| style="height:10px; width:300px; text-align:left;" | Rodrigo and Alexandra<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | https://review.openstack.org/326662<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Docs<br />
| style="height:10px; width:300px; text-align:left;" | GUI text guideline<br />
| style="height:10px; width:300px; text-align:left;" | Upstream Community<br />
| style="height:10px; width:300px; text-align:left;" | Piet<br />
| style="height:10px; width:300px; text-align:left;" | Linette and Gudrun<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | https://review.openstack.org/266449<br />
|}<br />
<br/><br/><br />
<br />
==UX Design Priorities==<br />
{| class="wikitable"<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Project/WG<br />
| style="height:10px; width:300px; text-align:left;" | Panel/UI<br />
| style="height:10px; width:300px; text-align:left;" | Persona<br />
| style="height:10px; width:300px; text-align:left;" | UX Design Contact<br />
| style="height:10px; width:300px; text-align:left;" | Project/WG Contact<br />
| style="height:10px; width:300px; text-align:left;" | Status<br />
| style="height:10px; width:500px; text-align:left;" | Invision link<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Horizon<br />
| style="height:10px; width:300px; text-align:left;" | Overview<br />
| style="height:10px; width:300px; text-align:left;" | App Developers<br />
| style="height:10px; width:300px; text-align:left;" | Piet<br />
| style="height:10px; width:300px; text-align:left;" | David-Lyle<br />
| style="height:10px; width:300px; text-align:left;" | In progress<br />
| style="height:10px; width:500px; text-align:left;" | https://invis.io/4V7I5846S<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Horizon<br />
| style="height:10px; width:300px; text-align:left;" | Quota Managment UI<br />
| style="height:10px; width:300px; text-align:left;" | Operators<br />
| style="height:10px; width:300px; text-align:left;" | Piet<br />
| style="height:10px; width:300px; text-align:left;" | TBD<br />
| style="height:10px; width:300px; text-align:left;" | Not started<br />
| style="height:10px; width:500px; text-align:left;" | NA<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Horizon<br />
| style="height:10px; width:300px; text-align:left;" | Horizon UI theme redesign<br />
| style="height:10px; width:300px; text-align:left;" | Operators/App Developers<br />
| style="height:10px; width:300px; text-align:left;" | Piet<br />
| style="height:10px; width:300px; text-align:left;" | TBD<br />
| style="height:10px; width:300px; text-align:left;" | Not started<br />
| style="height:10px; width:500px; text-align:left;" | NA<br />
|}<br />
<br/><br/><br />
<br />
== OpenStack UX Cores==<br />
{| class="wikitable"<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | First Name<br />
| style="height:10px; width:200px; text-align:left;" | IRC Handle<br />
| style="height:10px; width:200px; text-align:left;" | Focus<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | David<br />
| style="height:10px; width:200px; text-align:left;" | david-lyle<br />
| style="height:10px; width:200px; text-align:left;" | UI/UX Design<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Piet<br />
| style="height:10px; width:200px; text-align:left;" | Piet<br />
| style="height:10px; width:200px; text-align:left;" | OpenStack UX PTL<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Eric<br />
| style="height:10px; width:200px; text-align:left;" | ducttape<br />
| style="height:10px; width:200px; text-align:left;" | Cloud Operations<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Ju<br />
| style="height:10px; width:200px; text-align:left;" | Julim<br />
| style="height:10px; width:200px; text-align:left;" | User Research<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Matt Borland<br />
| style="height:10px; width:200px; text-align:left;" | matt-borland<br />
| style="height:10px; width:200px; text-align:left;" | UI/UX Design<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Michael<br />
| style="height:10px; width:200px; text-align:left;" | hinnant<br />
| style="height:10px; width:200px; text-align:left;" | UX Design<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Rob<br />
| style="height:10px; width:200px; text-align:left;" | robcresswell<br />
| style="height:10px; width:200px; text-align:left;" | Horizon PTL<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Timur<br />
| style="height:10px; width:200px; text-align:left;" | tsufiev<br />
| style="height:10px; width:200px; text-align:left;" | UI/UX Design<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Travis<br />
| style="height:10px; width:200px; text-align:left;" | TravT<br />
| style="height:10px; width:200px; text-align:left;" | UI/UX Design<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Diana<br />
| style="height:10px; width:200px; text-align:left;" | hurgleburgler<br />
| style="height:10px; width:200px; text-align:left;" | UI/UX Design<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Dan <br />
| style="height:10px; width:200px; text-align:left;" | dank_<br />
| style="height:10px; width:200px; text-align:left;" | Cloud Operations<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Lana <br />
| style="height:10px; width:200px; text-align:left;" | <br />
| style="height:10px; width:200px; text-align:left;" | Docs PTL<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Shamail <br />
| style="height:10px; width:200px; text-align:left;" | <br />
| style="height:10px; width:200px; text-align:left;" | Product WG<br />
|}<br />
<br/><br/><br />
<br/><br/><br />
<br />
== Helpful Links ==<br />
[https://wiki.openstack.org/wiki/HorizonUsability_Testing OpenStack User Research wiki (Landing Page)]<br />
<br />
== Buster the OpenStack UX Mascot ==<br />
[[File:Buster.jpg|1000px|thumb|center]]<br/><br/><br />
[[Category:Working_Groups]]</div>Julimhttps://wiki.openstack.org/w/index.php?title=File:OpenStack_Project_UX_Horizontal.jpg&diff=151206File:OpenStack Project UX Horizontal.jpg2017-02-15T19:20:11Z<p>Julim: OpenStack UX Project Mascot and Logo</p>
<hr />
<div>OpenStack UX Project Mascot and Logo</div>Julimhttps://wiki.openstack.org/w/index.php?title=HorizonUsability_Testing&diff=135100HorizonUsability Testing2016-10-18T16:51:36Z<p>Julim: /* Results */</p>
<hr />
<div><br />
==Overview==<br />
The following is a list of user research activities that have been conducted on behalf of the community. The sessions associated with each study are streamed to the community and the results are available by clicking the link at the end of each description.<br />
<Br><br />
<Br><br />
The studies are ordered with the most recent at the top. <br />
<br />
List of current efforts underway may be seen at [[UX#Research_Priorities_for_Newton|Research Priorities for Newton]].<br />
<Br><br />
<Br><br />
<br />
<br />
===September 2016 Horizon Search Features Validation Study===<br />
====Overview====<br />
Validate the usability of the Searchlight feature and determine whether or not it is an improvement over the current Horizon search.<br />
* The Horizon team is developing a plugin that integrates a search feature into the GUI. <br />
* The introduction of search into Horizon changes many of the ways in which users can interact with the information about their cloud, so we're interested in finding out which interactions work the best. <br />
* We're particularly interested in performance (how fast operators can execute their workflows) and in usability (how well the information is presented).<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/searchlight-ui-usuability-study Horizon Search Features Validation Study Etherpad].<br />
<br />
====Results====<br />
Presentation on the [https://www.youtube.com/watch?v=8dkUnHnLnJM&feature=youtu.be Horizon/Searchlight Integration Results and Finding (YouTube recording)].<br />
<br /><br />
<br /><br />
<br />
===June-August 2016 Information Needs of Operators Study===<br />
====Overview====<br />
The purpose of this study was to understand the complex nature of how operators diagnose and find solutions to the problems they face.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-help Information Needs of Operators Study Etherpad/Notes].<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=dktorTIqU5s&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<br />
Main findings:<br />
* Overall, operators tend to follow a similar process for information gathering:<br />
: 1) Google or internal information search to isolate the problem<br />
: 2) Reach out to an external source for alternate ideas ? usually another co-worker or an operator in the community (indirectly via IRC or mailing list)<br />
: 3) Comb through the code to check for more granular clues to pinpoint the issue<br />
* While participants acknowledged that total consolidation of all OpenStack information was out of scope, a common theme among ideal solutions was better organization of information.<br />
<br /><br />
<br />
Potential solutions (in no particular order):<br />
: * Create a knowledge base of problems encountered and solutions proposed<br />
: * Utilize a template to ensure a common structure for capturing environment info<br />
: * Collect ?best practices? for common tasks<br />
: * Optimize search for Google results<br />
: * (Smaller company) access to other problem-solving resources provided by (larger) companies<br />
: * More detailed OpenStack logging<br />
: * Having a greater number and/or better quality of operator-focused docs<br />
: * The ability to add comments to specific documentation pages<br />
: * Providing reference architectures as a learning tool<br />
<Br><br />
<Br><br />
<br />
<br />
===July 2016 Quota Management User Research Study===<br />
====Overview====<br />
The OpenStack UX team conducted a series of interviews with Cloud Operators to identify the difficulties of quota management and scope solutions based on Operator feedback.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-osux-quotas Quota Management Study Etherpad].<br />
<br />
====Results====<br />
* This study summarizes results from a series of interviews intended to understand how operators manage quotas at scale as well as the pain points associated with that process. <br />
* The study was conducted by Danielle Mundle (IRC: uxdanielle) and included operators from CERN, Pacific Northwest National Laboratory, Workday, Intel and Universidade Federal de Campina Grande and others.<br />
* [http://www.slideshare.net/julienlim/openstack-quota-management-study-report Quota Management Study Report]<br />
<br /><br />
<br /><br />
<br />
===July 2016 Horizon Usability Study with New Users===<br />
====Overview====<br />
The purpose of this study was to identify difficulties novice Horizon users face when launching an instance.<br />
<br />
====Study Design====<br />
* 17 participants performed 9 tasks individually.<br />
<br />
====Results====<br />
* Link to the [https://www.youtube.com/watch?v=cWj3ogTIgQ8&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<Br><br />
<Br><br />
<br />
===January 2016 Horizon User Dashboard Needs Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the design of a new end user dashboard for Horizon. This study will occur at the end of January. <br />
<br />
====Study Design====<br />
Eight participants will be interview remotely.<br />
<br />
Click [https://etherpad.openstack.org/p/mitaka-openstackux-userdashboard-interviews here] to view the study guide. (work in progress)<br />
<br />
====Results====<br />
This study will occur at the end of January. <br />
<Br><br />
<Br><br />
<br />
===January 2016 Ironic Needs-Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the UX design of the new Ironic standalone.<br />
<br />
HP, Red Hat, and Intel collaborated to execute this investigation.<br />
====Study Notes====<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-ironic-interviews Ironic Study Notes]<br />
<br /><br />
<br />
====Results====<br />
Data is currently being analyzed<br />
<br /><br />
<br /><br />
<br />
===December 2015 Nova Networks to Neutron Migration Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help better understand the attributes of OpenStack users who remain on Nova Networking rather than migrating to Neutron, and their primary reasons for doing so.<br />
<br />
HP, Red Hat, and OpenStack Foundation collaborated to execute this investigation.<br />
<br />
====Study Notes====<br />
:* [http://people.redhat.com/~julim/openstack/Nova-Neutron%20Study%20Key%20Highlights%20(July-Aug%202015).pdf Preliminary Nova-Neutron cloud operator interviews findings (July-August 2015)]<br />
:* [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf OpenStack Nova Network to Neutron Migration: Survey Results (1 Dec 2015)]<br />
====Presentation====<br />
Click [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf here] to view the results of the study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===October 2015 Persona Workshop===<br />
====Overview====<br />
The OpenStack UX project team will be meeting at IBM's Design Center to finalize a set of personas for the overall community.<br />
* [https://etherpad.openstack.org/p/October-2015-Persona-Workshop October 2015 Persona Workshop Planning] <br/><br />
====Personas====<br />
Click [https://wiki.openstack.org/wiki/OpenStack_Personas_2015 here] to view the latest OpenStack personas.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===August 2015 Horizon Launch Instance Usability===<br />
====Overview====<br />
The UX Team conducted an unmoderated usability study of Horizon in August 2015 to validate the proposed Launch Instance workflow. The intent is to feed the results of the study back to the community, make updates to the workflow and move it out of beta.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [[study tasks|Horizon Launch Instance Validation Scenario and Tasks]]<br />
:* [[issues identified|Horizon Launch Instance Validation Issues]]<br />
<Br><br />
<Br><br />
<br />
===May 2015 Menu Concept Usability===<br />
====Overview====<br />
The UX Team conducted a usability study to evaluate a proposed menu concept in Horizon and recommend ways to improved it. <br />
<Br><br />
<Br><br /><br />
<br />
===April 2015 Horizon Card Sort Validation===<br />
====Why do another Horizon card sort?====<br />
The goal of this research was to validate the 5 category model, as well as the category names, that were arrived at based on the earlier open card sort of the top of the tree Horizon items.<br />
<Br><br />
:* This data can then be used to help inform future IA decisions.<br />
<Br><br />
A moderated closed card sort was used in order to be able to probe on why participants were making the choices they were making, assess their interpretation of items, and identify any cards for which multiple categories were being considered viable.<br />
====Sample====<br />
13 individuals participated in this study.<br />
:* After the initial 3 participants, 1 of the category name was modified.<br />
:* Therefore, data from 10 participants was included in the final analysis.<br />
<Br><br />
While we tried to recruit a range, we focused on users with Horizon experience.<br />
:* 11/13 had used Horizon to create an instance in the past three months.<br />
:* 10 worked or studied in environments where cloud computing services were offered.<br />
:* All had experience with at least 1 cloud service provider.<br />
:* Participants had a range of roles, including software development, software architects, CS students, system engineers, and support.<br />
:* Participants all received a $25 Amazon gift card as a thank you for their participation.<br />
<br />
====Test Materials====<br />
Eighteen cards were used in the sort.<br />
:* These were the same cards used in the earlier, open sort.<br />
:* These cards represented the current top-of-tree for Horizon, or were recommended by the Horizon PTL.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<br />
Five categories were used:<br />
# Overview<br />
# Compute<br />
# Storage<br />
# Networking<br />
# Compute Services<br />
The term "Compute Services" was changed to “Platform Services” based on finding from the 3 initial participants.<br />
<Br><br />
The Horizon Moderated Closed Card Sort Findings (April 2015) presentation can be viewed [https://wiki.openstack.org/w/images/2/2c/Horizon_Closed_Card_Sort_Findings.pdf here]<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===December 2014 Horizon Card Sort===<br />
====Why bother with a card sort?====<br />
The goal of this research was to understand how users grouped the top of the tree items in Horizon, as well as how they labeled these groupings. This data can then be used to help inform future IA decisions. An open card sort was used to explore the category types users generated, in addition to allowing them to create the groupings that were most meaningful to them.<br />
<Br><br />
====Sample====<br />
The sample included 45 participants with recent (past 3 months) Horizon experience and 20 without recent experience.<br />
<Br><br />
====Test Materials====<br />
Eighteen cards were used in the sort. These cards used in the study are currently top-of-tree for Horizon or recommended by the Horizon PTL. <br />
<Br><br />
:* Initial pilot data indicated that the terms themselves were ambiguous, and not all participants reviewed the definitions.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<Br><br />
Click [https://wiki.openstack.org/w/images/9/94/Card_sort_findings_final.pdf here] to view the results of the Horizon card sort study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===February 2014 Horizon Usability Test===<br />
====Overview====<br />
The UX Team conducted a usability study of Horizon starting the week of February 24 2014. The intent is to feed the results of the study back to the community and take actions to improve the Horizon user experience.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [https://etherpad.openstack.org/p/personawg-usability-screener Etherpad for Collaboration for the Horizon Usability Test Screener (DRAFT)]<br />
:* [[PersonaSurvey|Horizon Usability Test Screener (Final)]]<br />
:* [[horizon-usability-test|Horizon Usability Test Tasks]]<br />
:* [[horizon-usability-test-findings|Horizon Usability Test Results]]<br />
<Br><br />
Let us know if you, or anyone you know, would be interested in participating in the study. We are specifically looking for Cloud Operators, but do not need to have experience with OpenStack. If you and/or you know someone interested in participating, please contact the [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas OpenStack Personas mailing list].<br />
<br />
<Br><br />
<Br><br />
Return to [https://wiki.openstack.org/wiki/UX OpenStack UX Wiki]</div>Julimhttps://wiki.openstack.org/w/index.php?title=HorizonUsability_Testing&diff=135099HorizonUsability Testing2016-10-18T16:49:55Z<p>Julim: /* Overview */</p>
<hr />
<div><br />
==Overview==<br />
The following is a list of user research activities that have been conducted on behalf of the community. The sessions associated with each study are streamed to the community and the results are available by clicking the link at the end of each description.<br />
<Br><br />
<Br><br />
The studies are ordered with the most recent at the top. <br />
<br />
List of current efforts underway may be seen at [[UX#Research_Priorities_for_Newton|Research Priorities for Newton]].<br />
<Br><br />
<Br><br />
<br />
<br />
===September 2016 Horizon Search Features Validation Study===<br />
====Overview====<br />
Validate the usability of the Searchlight feature and determine whether or not it is an improvement over the current Horizon search.<br />
* The Horizon team is developing a plugin that integrates a search feature into the GUI. <br />
* The introduction of search into Horizon changes many of the ways in which users can interact with the information about their cloud, so we're interested in finding out which interactions work the best. <br />
* We're particularly interested in performance (how fast operators can execute their workflows) and in usability (how well the information is presented).<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/searchlight-ui-usuability-study Horizon Search Features Validation Study Etherpad].<br />
<br />
====Results====<br />
N/A<br />
<br /><br />
<br /><br />
<br />
===June-August 2016 Information Needs of Operators Study===<br />
====Overview====<br />
The purpose of this study was to understand the complex nature of how operators diagnose and find solutions to the problems they face.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-help Information Needs of Operators Study Etherpad/Notes].<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=dktorTIqU5s&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<br />
Main findings:<br />
* Overall, operators tend to follow a similar process for information gathering:<br />
: 1) Google or internal information search to isolate the problem<br />
: 2) Reach out to an external source for alternate ideas ? usually another co-worker or an operator in the community (indirectly via IRC or mailing list)<br />
: 3) Comb through the code to check for more granular clues to pinpoint the issue<br />
* While participants acknowledged that total consolidation of all OpenStack information was out of scope, a common theme among ideal solutions was better organization of information.<br />
<br /><br />
<br />
Potential solutions (in no particular order):<br />
: * Create a knowledge base of problems encountered and solutions proposed<br />
: * Utilize a template to ensure a common structure for capturing environment info<br />
: * Collect ?best practices? for common tasks<br />
: * Optimize search for Google results<br />
: * (Smaller company) access to other problem-solving resources provided by (larger) companies<br />
: * More detailed OpenStack logging<br />
: * Having a greater number and/or better quality of operator-focused docs<br />
: * The ability to add comments to specific documentation pages<br />
: * Providing reference architectures as a learning tool<br />
<Br><br />
<Br><br />
<br />
<br />
===July 2016 Quota Management User Research Study===<br />
====Overview====<br />
The OpenStack UX team conducted a series of interviews with Cloud Operators to identify the difficulties of quota management and scope solutions based on Operator feedback.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-osux-quotas Quota Management Study Etherpad].<br />
<br />
====Results====<br />
* This study summarizes results from a series of interviews intended to understand how operators manage quotas at scale as well as the pain points associated with that process. <br />
* The study was conducted by Danielle Mundle (IRC: uxdanielle) and included operators from CERN, Pacific Northwest National Laboratory, Workday, Intel and Universidade Federal de Campina Grande and others.<br />
* [http://www.slideshare.net/julienlim/openstack-quota-management-study-report Quota Management Study Report]<br />
<br /><br />
<br /><br />
<br />
===July 2016 Horizon Usability Study with New Users===<br />
====Overview====<br />
The purpose of this study was to identify difficulties novice Horizon users face when launching an instance.<br />
<br />
====Study Design====<br />
* 17 participants performed 9 tasks individually.<br />
<br />
====Results====<br />
* Link to the [https://www.youtube.com/watch?v=cWj3ogTIgQ8&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<Br><br />
<Br><br />
<br />
===January 2016 Horizon User Dashboard Needs Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the design of a new end user dashboard for Horizon. This study will occur at the end of January. <br />
<br />
====Study Design====<br />
Eight participants will be interview remotely.<br />
<br />
Click [https://etherpad.openstack.org/p/mitaka-openstackux-userdashboard-interviews here] to view the study guide. (work in progress)<br />
<br />
====Results====<br />
This study will occur at the end of January. <br />
<Br><br />
<Br><br />
<br />
===January 2016 Ironic Needs-Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the UX design of the new Ironic standalone.<br />
<br />
HP, Red Hat, and Intel collaborated to execute this investigation.<br />
====Study Notes====<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-ironic-interviews Ironic Study Notes]<br />
<br /><br />
<br />
====Results====<br />
Data is currently being analyzed<br />
<br /><br />
<br /><br />
<br />
===December 2015 Nova Networks to Neutron Migration Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help better understand the attributes of OpenStack users who remain on Nova Networking rather than migrating to Neutron, and their primary reasons for doing so.<br />
<br />
HP, Red Hat, and OpenStack Foundation collaborated to execute this investigation.<br />
<br />
====Study Notes====<br />
:* [http://people.redhat.com/~julim/openstack/Nova-Neutron%20Study%20Key%20Highlights%20(July-Aug%202015).pdf Preliminary Nova-Neutron cloud operator interviews findings (July-August 2015)]<br />
:* [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf OpenStack Nova Network to Neutron Migration: Survey Results (1 Dec 2015)]<br />
====Presentation====<br />
Click [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf here] to view the results of the study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===October 2015 Persona Workshop===<br />
====Overview====<br />
The OpenStack UX project team will be meeting at IBM's Design Center to finalize a set of personas for the overall community.<br />
* [https://etherpad.openstack.org/p/October-2015-Persona-Workshop October 2015 Persona Workshop Planning] <br/><br />
====Personas====<br />
Click [https://wiki.openstack.org/wiki/OpenStack_Personas_2015 here] to view the latest OpenStack personas.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===August 2015 Horizon Launch Instance Usability===<br />
====Overview====<br />
The UX Team conducted an unmoderated usability study of Horizon in August 2015 to validate the proposed Launch Instance workflow. The intent is to feed the results of the study back to the community, make updates to the workflow and move it out of beta.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [[study tasks|Horizon Launch Instance Validation Scenario and Tasks]]<br />
:* [[issues identified|Horizon Launch Instance Validation Issues]]<br />
<Br><br />
<Br><br />
<br />
===May 2015 Menu Concept Usability===<br />
====Overview====<br />
The UX Team conducted a usability study to evaluate a proposed menu concept in Horizon and recommend ways to improved it. <br />
<Br><br />
<Br><br /><br />
<br />
===April 2015 Horizon Card Sort Validation===<br />
====Why do another Horizon card sort?====<br />
The goal of this research was to validate the 5 category model, as well as the category names, that were arrived at based on the earlier open card sort of the top of the tree Horizon items.<br />
<Br><br />
:* This data can then be used to help inform future IA decisions.<br />
<Br><br />
A moderated closed card sort was used in order to be able to probe on why participants were making the choices they were making, assess their interpretation of items, and identify any cards for which multiple categories were being considered viable.<br />
====Sample====<br />
13 individuals participated in this study.<br />
:* After the initial 3 participants, 1 of the category name was modified.<br />
:* Therefore, data from 10 participants was included in the final analysis.<br />
<Br><br />
While we tried to recruit a range, we focused on users with Horizon experience.<br />
:* 11/13 had used Horizon to create an instance in the past three months.<br />
:* 10 worked or studied in environments where cloud computing services were offered.<br />
:* All had experience with at least 1 cloud service provider.<br />
:* Participants had a range of roles, including software development, software architects, CS students, system engineers, and support.<br />
:* Participants all received a $25 Amazon gift card as a thank you for their participation.<br />
<br />
====Test Materials====<br />
Eighteen cards were used in the sort.<br />
:* These were the same cards used in the earlier, open sort.<br />
:* These cards represented the current top-of-tree for Horizon, or were recommended by the Horizon PTL.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<br />
Five categories were used:<br />
# Overview<br />
# Compute<br />
# Storage<br />
# Networking<br />
# Compute Services<br />
The term "Compute Services" was changed to “Platform Services” based on finding from the 3 initial participants.<br />
<Br><br />
The Horizon Moderated Closed Card Sort Findings (April 2015) presentation can be viewed [https://wiki.openstack.org/w/images/2/2c/Horizon_Closed_Card_Sort_Findings.pdf here]<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===December 2014 Horizon Card Sort===<br />
====Why bother with a card sort?====<br />
The goal of this research was to understand how users grouped the top of the tree items in Horizon, as well as how they labeled these groupings. This data can then be used to help inform future IA decisions. An open card sort was used to explore the category types users generated, in addition to allowing them to create the groupings that were most meaningful to them.<br />
<Br><br />
====Sample====<br />
The sample included 45 participants with recent (past 3 months) Horizon experience and 20 without recent experience.<br />
<Br><br />
====Test Materials====<br />
Eighteen cards were used in the sort. These cards used in the study are currently top-of-tree for Horizon or recommended by the Horizon PTL. <br />
<Br><br />
:* Initial pilot data indicated that the terms themselves were ambiguous, and not all participants reviewed the definitions.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<Br><br />
Click [https://wiki.openstack.org/w/images/9/94/Card_sort_findings_final.pdf here] to view the results of the Horizon card sort study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===February 2014 Horizon Usability Test===<br />
====Overview====<br />
The UX Team conducted a usability study of Horizon starting the week of February 24 2014. The intent is to feed the results of the study back to the community and take actions to improve the Horizon user experience.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [https://etherpad.openstack.org/p/personawg-usability-screener Etherpad for Collaboration for the Horizon Usability Test Screener (DRAFT)]<br />
:* [[PersonaSurvey|Horizon Usability Test Screener (Final)]]<br />
:* [[horizon-usability-test|Horizon Usability Test Tasks]]<br />
:* [[horizon-usability-test-findings|Horizon Usability Test Results]]<br />
<Br><br />
Let us know if you, or anyone you know, would be interested in participating in the study. We are specifically looking for Cloud Operators, but do not need to have experience with OpenStack. If you and/or you know someone interested in participating, please contact the [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas OpenStack Personas mailing list].<br />
<br />
<Br><br />
<Br><br />
Return to [https://wiki.openstack.org/wiki/UX OpenStack UX Wiki]</div>Julimhttps://wiki.openstack.org/w/index.php?title=UX&diff=134144UX2016-09-30T18:35:32Z<p>Julim: /* Helpful Links */</p>
<hr />
<div><br /><br />
[[File:Openstack_UX_logo.png|1000px|thumb|center]]<br/><br/><br />
<br/><br/><br />
<br/><br/><br />
<br/><br/><br />
= <span style="color:red>Participate in a usability study being conducted at the Barcelona Summit!</span>=<br />
===OpenStack Project APIs Usability Study: Monday, Oct 24th===<br />
The OpenStack UX project will be conducting a series of ten usability studies to identity both opportunities and pain points associated using the project APIs. The study will last less than an hour.<br />
<br />
[http://doodle.com/poll/fwfi2sfcuctxv3u8 Sign-up here]<br />
<br/><br/><br />
<br />
===OpenStack OpenStackClient Usability Study: Tuesday, Oct 25th===<br />
The OpenStack UX project will be conducting a series of ten usability studies to identity both opportunities and pain points associated with completing common tasks using the OpenStack Common Client (OSC). The study will last less than an hour.<br />
<br />
[http://doodle.com/poll/894aqsmheaa2mv5a Sign-up here]<br />
<br/><br/><br />
<br/><br/><br />
<br />
== OpenStack User Experience Mission==<br />
The mission of the UX Program is to support and facilitate cross-project efforts to improve the overall user experience of OpenStack. <br />
We provide user research to help teams identify any issues preventing adoption of their services as well as help the projects validate design and development efforts to address those issues. In addition, we help the project teams create solutions to address customer needs and pain points. Finally, we will provide the OpenStack community with visibility into any user experience issues related to inconsistency across projects.<br />
<br/><br/><br />
<br />
== OpenStack UX Guidelines ==<br />
<p>[http://docs.openstack.org/contributor-guide/user-guidelines.html OpenStack user experience and user interface guidelines]</p><br />
<p>[http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas.html Meet the OpenStack personas]</p><br />
<p>[http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ui-text-guidelines.html UI text guidelines]</p><br />
<br/><br/><br />
<br />
== OpenStack UX Cores==<br />
{| class="wikitable"<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | First Name<br />
| style="height:10px; width:200px; text-align:left;" | IRC Handle<br />
| style="height:10px; width:200px; text-align:left;" | Focus<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | David<br />
| style="height:10px; width:200px; text-align:left;" | david-lyle<br />
| style="height:10px; width:200px; text-align:left;" | UI/UX Design<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Piet<br />
| style="height:10px; width:200px; text-align:left;" | Piet<br />
| style="height:10px; width:200px; text-align:left;" | OpenStack UX PTL<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Eric<br />
| style="height:10px; width:200px; text-align:left;" | ducttape<br />
| style="height:10px; width:200px; text-align:left;" | Cloud Operations<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Ju<br />
| style="height:10px; width:200px; text-align:left;" | Julim<br />
| style="height:10px; width:200px; text-align:left;" | User Research<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Matt Borland<br />
| style="height:10px; width:200px; text-align:left;" | matt-borland<br />
| style="height:10px; width:200px; text-align:left;" | UI/UX Design<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Michael<br />
| style="height:10px; width:200px; text-align:left;" | hinnant<br />
| style="height:10px; width:200px; text-align:left;" | UX Design<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Rob<br />
| style="height:10px; width:200px; text-align:left;" | robcresswell<br />
| style="height:10px; width:200px; text-align:left;" | Horizon PTL<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Timur<br />
| style="height:10px; width:200px; text-align:left;" | tsufiev<br />
| style="height:10px; width:200px; text-align:left;" | UI/UX Design<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Travis<br />
| style="height:10px; width:200px; text-align:left;" | TravT<br />
| style="height:10px; width:200px; text-align:left;" | UI/UX Design<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Diana<br />
| style="height:10px; width:200px; text-align:left;" | hurgleburgler<br />
| style="height:10px; width:200px; text-align:left;" | UI/UX Design<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Dan <br />
| style="height:10px; width:200px; text-align:left;" | dank_<br />
| style="height:10px; width:200px; text-align:left;" | Cloud Operations<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Lana <br />
| style="height:10px; width:200px; text-align:left;" | <br />
| style="height:10px; width:200px; text-align:left;" | Docs PTL<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Shamail <br />
| style="height:10px; width:200px; text-align:left;" | <br />
| style="height:10px; width:200px; text-align:left;" | Product WG<br />
|}<br />
<br/><br/><br />
<br />
==General Information==<br />
====UX Program====<br />
:* For additional information about OpenStack UX, the programs, team, etc., please refer to the [https://wiki.openstack.org/wiki/UX/ProgramProposal UX Program Proposal].<br />
====Mailing List====<br />
:* Please feel free to reach out to us via the openstack developer mailing list [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-dev (openstack-dev@lists.openstack.org)]. In the subject, use the tag '''[UX]''' and we will be sure to see your question/request.<br />
<br />
====IRC====<br />
:* An additional way to get quick feedback or have a discussion with the UX group is to join the IRC channel on freenode <code><nowiki>#openstack-ux</nowiki></code>. If you don't get an immediate response, feel free to ask again later or jump over to using the mailing list!<br />
<br />
====Meetings====<br />
The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every two weeks (on odd weeks) on Friday at 1500 UTC<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof) on #openstack-ux<br />
* [[UX|UX wiki]]: https://wiki.openstack.org/wiki/UX<br />
<br/><br/><br />
<br />
==Standard Scenarios and Tasks==<br />
These are a set of scenarios and tasks that we use when testing features:<br />
<br />
https://etherpad.openstack.org/p/ux-standard-tasks<br />
<br/><br/><br />
<br />
==Research Priorities for Newton==<br />
{| class="wikitable"<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Month<br />
| style="height:10px; width:400px; text-align:left;" | Project/WG<br />
| style="height:10px; width:300px; text-align:left;" | Research Method<br />
| style="height:10px; width:300px; text-align:left;" | Persona<br />
| style="height:10px; width:300px; text-align:left;" | UX Contact<br />
| style="height:10px; width:300px; text-align:left;" | Project/WG Contact<br />
| style="height:10px; width:300px; text-align:left;" | Status<br />
| style="height:10px; width:500px; text-align:left;" | Study Wiki<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | July<br />
| style="height:10px; width:400px; text-align:left;" | Horizon<br />
| style="height:10px; width:300px; text-align:left;" | Usability during OSIC training<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/alan-app-developer.html Alan App Developer]<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | NA<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | July<br />
| style="height:10px; width:400px; text-align:left;" | Horizon<br />
| style="height:10px; width:300px; text-align:left;" | Horizon/Searchlight integration validation<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/alan-app-developer.html Alan App Developer]<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | In progress<br />
| style="height:10px; width:500px; text-align:left;" | https://etherpad.openstack.org/p/searchlight-ui-usuability-study<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Pushed after Barcelona<br />
| style="height:10px; width:400px; text-align:left;" | Deployment<br />
| style="height:10px; width:300px; text-align:left;" | Interviews<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/carlos-cloud-ops.html Carlos Cloud Operations]<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | Not started<br />
| style="height:10px; width:500px; text-align:left;" | https://etherpad.openstack.org/p/newton-osux-deployment<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Postponed<br />
| style="height:10px; width:400px; text-align:left;" | App Dev recruitment survey<br />
| style="height:10px; width:300px; text-align:left;" | Survey<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/alan-app-developer.html Alan App Developer]<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | In progress<br />
| style="height:10px; width:500px; text-align:left;" | https://etherpad.openstack.org/p/newton-osux-appdevrecruiter<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | July<br />
| style="height:10px; width:400px; text-align:left;" | OpenStack Foundation website usability<br />
| style="height:10px; width:300px; text-align:left;" | Survey<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/alan-app-developer.html Alan App Developer]<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | Heidi<br />
| style="height:10px; width:300px; text-align:left;" | Not started<br />
| style="height:10px; width:500px; text-align:left;" | https://etherpad.openstack.org/p/newton-foundation-usability<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | September<br />
| style="height:10px; width:400px; text-align:left;" | App Ecosystem WG<br />
| style="height:10px; width:300px; text-align:left;" | Interviews<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/alan-app-developer.html Alan App Developer]<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | krotscheck<br />
| style="height:10px; width:300px; text-align:left;" | In progress<br />
| style="height:10px; width:500px; text-align:left;" | https://etherpad.openstack.org/p/newton-osux-appsurvey<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | July<br />
| style="height:10px; width:400px; text-align:left;" | Quotas WG<br />
| style="height:10px; width:300px; text-align:left;" | Interviews<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/carlos-cloud-ops.html Carlos Cloud Operations]<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | shamail<br />
| style="height:10px; width:300px; text-align:left;" | Started<br />
| style="height:10px; width:500px; text-align:left;" | https://etherpad.openstack.org/p/newton-osux-quotas<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Barcelona Summit<br />
| style="height:10px; width:400px; text-align:left;" | API WG<br />
| style="height:10px; width:300px; text-align:left;" | Usability<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/carlos-cloud-ops.html Carlos Cloud Operations]<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | cdent<br />
| style="height:10px; width:300px; text-align:left;" | Not started<br />
| style="height:10px; width:500px; text-align:left;" | https://etherpad.openstack.org/p/newton-osux-api<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Barcelona Summit<br />
| style="height:10px; width:400px; text-align:left;" | OpenStackClient<br />
| style="height:10px; width:300px; text-align:left;" | usability<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/carlos-cloud-ops.html Carlos Cloud Operations]<br />
| style="height:10px; width:300px; text-align:left;" | piet<br />
| style="height:10px; width:300px; text-align:left;" | Dean Troyer<br />
| style="height:10px; width:300px; text-align:left;" | Not started<br />
| style="height:10px; width:500px; text-align:left;" | https://etherpad.openstack.org/p/newton-osc-appdevs<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | June - August<br />
| style="height:10px; width:400px; text-align:left;" | Operator Help/Documentation<br />
| style="height:10px; width:300px; text-align:left;" | Interviews<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/carlos-cloud-ops.html Carlos Cloud Operations]<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | Lana<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:200px; text-align:left;" | https://etherpad.openstack.org/p/newton-help<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | September/October<br />
| style="height:10px; width:400px; text-align:left;" | Infrastructure Architect Help/Documentation<br />
| style="height:10px; width:300px; text-align:left;" | Interviews<br />
| style="height:10px; width:300px; text-align:left;" | [http://docs.openstack.org/contributor-guide/ux-ui-guidelines/ux-personas/arnie-infrastructure-arch.html Arnie Infrastructure Architect]<br />
| style="height:10px; width:300px; text-align:left;" | uxdanielle<br />
| style="height:10px; width:300px; text-align:left;" | Lana<br />
| style="height:10px; width:300px; text-align:left;" | Not started<br />
| style="height:10px; width:200px; text-align:left;" | https://etherpad.openstack.org/p/newton-help<br />
|}<br />
<br/><br/><br />
<br />
==Documentation Priorities==<br />
{| class="wikitable"<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Project/WG<br />
| style="height:10px; width:300px; text-align:left;" | Panel/UI/Doc<br />
| style="height:10px; width:300px; text-align:left;" | Persona<br />
| style="height:10px; width:300px; text-align:left;" | UX Design Contact<br />
| style="height:10px; width:300px; text-align:left;" | Project/WG Contact<br />
| style="height:10px; width:300px; text-align:left;" | Status<br />
| style="height:10px; width:500px; text-align:left;" | link to review<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Docs<br />
| style="height:10px; width:300px; text-align:left;" | OpenStack GUI guideline<br />
| style="height:10px; width:300px; text-align:left;" | Upstream Community<br />
| style="height:10px; width:300px; text-align:left;" | Piet<br />
| style="height:10px; width:300px; text-align:left;" | Rodrigo and Alexandra<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | https://review.openstack.org/337202<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Docs<br />
| style="height:10px; width:300px; text-align:left;" | OpenStack persona guideline<br />
| style="height:10px; width:300px; text-align:left;" | Upstream Community<br />
| style="height:10px; width:300px; text-align:left;" | Piet<br />
| style="height:10px; width:300px; text-align:left;" | Rodrigo and Alexandra<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | https://review.openstack.org/326662<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Docs<br />
| style="height:10px; width:300px; text-align:left;" | GUI text guideline<br />
| style="height:10px; width:300px; text-align:left;" | Upstream Community<br />
| style="height:10px; width:300px; text-align:left;" | Piet<br />
| style="height:10px; width:300px; text-align:left;" | Linette and Gudrun<br />
| style="height:10px; width:300px; text-align:left;" | Complete<br />
| style="height:10px; width:500px; text-align:left;" | https://review.openstack.org/266449<br />
|}<br />
<br/><br/><br />
<br />
==UX Design Priorities==<br />
{| class="wikitable"<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Project/WG<br />
| style="height:10px; width:300px; text-align:left;" | Panel/UI<br />
| style="height:10px; width:300px; text-align:left;" | Persona<br />
| style="height:10px; width:300px; text-align:left;" | UX Design Contact<br />
| style="height:10px; width:300px; text-align:left;" | Project/WG Contact<br />
| style="height:10px; width:300px; text-align:left;" | Status<br />
| style="height:10px; width:500px; text-align:left;" | Invision link<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Horizon<br />
| style="height:10px; width:300px; text-align:left;" | Overview<br />
| style="height:10px; width:300px; text-align:left;" | App Developers<br />
| style="height:10px; width:300px; text-align:left;" | Piet<br />
| style="height:10px; width:300px; text-align:left;" | David-Lyle<br />
| style="height:10px; width:300px; text-align:left;" | In progress<br />
| style="height:10px; width:500px; text-align:left;" | https://invis.io/4V7I5846S<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Horizon<br />
| style="height:10px; width:300px; text-align:left;" | Quota Managment UI<br />
| style="height:10px; width:300px; text-align:left;" | Operators<br />
| style="height:10px; width:300px; text-align:left;" | Piet<br />
| style="height:10px; width:300px; text-align:left;" | TBD<br />
| style="height:10px; width:300px; text-align:left;" | Not started<br />
| style="height:10px; width:500px; text-align:left;" | NA<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:300px; text-align:left;" | Horizon<br />
| style="height:10px; width:300px; text-align:left;" | Horizon UI theme redesign<br />
| style="height:10px; width:300px; text-align:left;" | Operators/App Developers<br />
| style="height:10px; width:300px; text-align:left;" | Piet<br />
| style="height:10px; width:300px; text-align:left;" | TBD<br />
| style="height:10px; width:300px; text-align:left;" | Not started<br />
| style="height:10px; width:500px; text-align:left;" | NA<br />
|}<br />
<br/><br/><br />
<br />
==Proposed Activities for Barcelona Summit==<br />
* Presentations<br />
https://etherpad.openstack.org/p/newton-openstackux-summitpresentations<br />
<br />
* Sessions<br />
** 1 planning session for UX<br />
<br />
* Cross project sessions<br />
** OpenStack personas<br />
<br />
* Research<br />
** Room for research (~ 8hrs)<br />
<br/><br/><br />
<br />
==Getting Involved==<br />
===UX Design Activities===<br />
The team current uses an online tool called [https://openstack.invisionapp.com/ Invision] to provided feedback on mocks. The best way to get an account is to post a request to the Horizon IRC and someone with admin privileges will grant you access to post your designs. <br />
<br />
Generally, you would want to create a project in [https://openstack.invisionapp.com/ Invision] and upload images to that project. The next step would be to post a link to that design in the Horizon IRC asking folks to provide reviews. The community has been very good about providing reasonable feedback and it's your choice whether or not to incorporate the recommendations.<br />
<br />
We are planning to move to Pholio from Invision in the near future.<br />
<br/><br/><br />
<br />
== Helpful Links ==<br />
[https://wiki.openstack.org/wiki/UX OpenStack UX wiki (Landing Page)]<br />
<br />
[https://wiki.openstack.org/wiki/HorizonUsability_Testing OpenStack User Research wiki (Landing Page)]<br />
<br />
[https://wiki.openstack.org/wiki/Releases OpenStack releases] <br />
<br />
[https://www.openstack.org/foundation/board-of-directors/ OpenStack foundation board members]<br />
<br />
[https://www.openstack.org/foundation/tech-committee/ OpenStack technical committee ]<br />
<br />
[https://www.openstack.org/foundation/user-committee/ OpenStack User Committee]<br />
<br />
[https://launchpad.net/openstack-ux OpenStack UX launchpad]<br />
<br />
=== Archived Links (no longer used)===<br />
[https://etherpad.openstack.org/p/ux-approval-priorities Etherpad weekly UX priorities]<br />
<br />
[https://wiki.openstack.org/wiki/UX/Design#Cores OpenStack UX cores]<br />
<br />
[https://wiki.openstack.org/wiki/OpenStack_Personas_2015 OpenStack personas]<br />
<br />
[https://etherpad.openstack.org/p/mitaka-openstackux-summitpresentations Proposed Mitaka Summit Presentations]<br />
<br />
<br/><br/><br />
<br />
== UX Discussions at OpenStack Summit Etherpads ==<br />
[https://etherpad.openstack.org/p/newton-openstackux-summitpresentations Newton Design Summit Presentation Proposals (Barcelona, October 2016)] <br /><br />
[https://etherpad.openstack.org/p/mitaka-openstackux-summitpresentations Mitaka Design Summit Presentation Proposals (Austin, April 2016)] <br /><br />
[https://wiki.openstack.org/wiki/Design_Summit/Liberty/Etherpads#Horizon Liberty Design Summit (Vancouver, May 2015) Horizon Etherpads] <br/><br />
[https://etherpad.openstack.org/p/kilo-horizon-ux Kilo Design Summit (Paris, Nov 2014) Horizon-UX Etherpad] <br /><br />
[https://wiki.openstack.org/wiki/Summit/Juno/Etherpads#Horizon Juno Design Summit (Atlanta, May 2014) Horizon Etherpads] <br /><br />
[https://wiki.openstack.org/wiki/Summit/Icehouse/Etherpads#Horizon Icehouse Design Summit (Hong Kong, Nov 2013) Horizon Etherpads] <br /><br />
[https://wiki.openstack.org/wiki/Summit/Havana/Etherpads#Horizon Havana Design Summit (Portland, April 2013) Horizon Etherpads] <br /><br />
<br/><br/><br />
<br />
== Buster the OpenStack UX Mascot ==<br />
[[File:Buster.jpg|1000px|thumb|center]]<br/><br/><br />
[[Category:Working_Groups]]</div>Julimhttps://wiki.openstack.org/w/index.php?title=HorizonUsability_Testing&diff=134143HorizonUsability Testing2016-09-30T18:33:26Z<p>Julim: /* Results */</p>
<hr />
<div><br />
==Overview==<br />
The following is a list of user research activities that have been conducted on behalf of the community. The sessions associated with each study are streamed to the community and the results are available by clicking the link at the end of each description.<br />
<Br><br />
<Br><br />
The studies are ordered with the most recent at the top. <br />
<br />
List of current efforts underway may be seen at [[UX#Research_Priorities_for_Newton|Research Priorities for Newton]].<br />
<Br><br />
<Br><br />
<br />
<br />
===September 2016 Horizon Search Features Validation Study===<br />
====Overview====<br />
The Horizon team is developing a plugin that integrates a search feature into the GUI. The introduction of search into Horizon changes many of the ways in which users can interact with the information about their cloud, so we're interested in finding out which interactions work the best. We're particularly interested in performance (how fast operators can execute their workflows) and in usability (how well the information is presented).<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/searchlight-ui-usuability-study Horizon Search Features Validation Study Etherpad].<br />
<br />
====Results====<br />
N/A<br />
<br /><br />
<br /><br />
<br />
===June-August 2016 Information Needs of Operators Study===<br />
====Overview====<br />
The purpose of this study was to understand the complex nature of how operators diagnose and find solutions to the problems they face.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-help Information Needs of Operators Study Etherpad/Notes].<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=dktorTIqU5s&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<br />
Main findings:<br />
* Overall, operators tend to follow a similar process for information gathering:<br />
: 1) Google or internal information search to isolate the problem<br />
: 2) Reach out to an external source for alternate ideas ? usually another co-worker or an operator in the community (indirectly via IRC or mailing list)<br />
: 3) Comb through the code to check for more granular clues to pinpoint the issue<br />
* While participants acknowledged that total consolidation of all OpenStack information was out of scope, a common theme among ideal solutions was better organization of information.<br />
<br /><br />
<br />
Potential solutions (in no particular order):<br />
: * Create a knowledge base of problems encountered and solutions proposed<br />
: * Utilize a template to ensure a common structure for capturing environment info<br />
: * Collect ?best practices? for common tasks<br />
: * Optimize search for Google results<br />
: * (Smaller company) access to other problem-solving resources provided by (larger) companies<br />
: * More detailed OpenStack logging<br />
: * Having a greater number and/or better quality of operator-focused docs<br />
: * The ability to add comments to specific documentation pages<br />
: * Providing reference architectures as a learning tool<br />
<Br><br />
<Br><br />
<br />
<br />
===July 2016 Quota Management User Research Study===<br />
====Overview====<br />
The OpenStack UX team conducted a series of interviews with Cloud Operators to identify the difficulties of quota management and scope solutions based on Operator feedback.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-osux-quotas Quota Management Study Etherpad].<br />
<br />
====Results====<br />
* This study summarizes results from a series of interviews intended to understand how operators manage quotas at scale as well as the pain points associated with that process. <br />
* The study was conducted by Danielle Mundle (IRC: uxdanielle) and included operators from CERN, Pacific Northwest National Laboratory, Workday, Intel and Universidade Federal de Campina Grande and others.<br />
* [http://www.slideshare.net/julienlim/openstack-quota-management-study-report Quota Management Study Report]<br />
<br /><br />
<br /><br />
<br />
===July 2016 Horizon Usability Study with New Users===<br />
====Overview====<br />
The purpose of this study was to identify difficulties novice Horizon users face when launching an instance.<br />
<br />
====Study Design====<br />
* 17 participants performed 9 tasks individually.<br />
<br />
====Results====<br />
* Link to the [https://www.youtube.com/watch?v=cWj3ogTIgQ8&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<Br><br />
<Br><br />
<br />
===January 2016 Horizon User Dashboard Needs Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the design of a new end user dashboard for Horizon. This study will occur at the end of January. <br />
<br />
====Study Design====<br />
Eight participants will be interview remotely.<br />
<br />
Click [https://etherpad.openstack.org/p/mitaka-openstackux-userdashboard-interviews here] to view the study guide. (work in progress)<br />
<br />
====Results====<br />
This study will occur at the end of January. <br />
<Br><br />
<Br><br />
<br />
===January 2016 Ironic Needs-Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the UX design of the new Ironic standalone.<br />
<br />
HP, Red Hat, and Intel collaborated to execute this investigation.<br />
====Study Notes====<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-ironic-interviews Ironic Study Notes]<br />
<br /><br />
<br />
====Results====<br />
Data is currently being analyzed<br />
<br /><br />
<br /><br />
<br />
===December 2015 Nova Networks to Neutron Migration Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help better understand the attributes of OpenStack users who remain on Nova Networking rather than migrating to Neutron, and their primary reasons for doing so.<br />
<br />
HP, Red Hat, and OpenStack Foundation collaborated to execute this investigation.<br />
<br />
====Study Notes====<br />
:* [http://people.redhat.com/~julim/openstack/Nova-Neutron%20Study%20Key%20Highlights%20(July-Aug%202015).pdf Preliminary Nova-Neutron cloud operator interviews findings (July-August 2015)]<br />
:* [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf OpenStack Nova Network to Neutron Migration: Survey Results (1 Dec 2015)]<br />
====Presentation====<br />
Click [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf here] to view the results of the study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===October 2015 Persona Workshop===<br />
====Overview====<br />
The OpenStack UX project team will be meeting at IBM's Design Center to finalize a set of personas for the overall community.<br />
* [https://etherpad.openstack.org/p/October-2015-Persona-Workshop October 2015 Persona Workshop Planning] <br/><br />
====Personas====<br />
Click [https://wiki.openstack.org/wiki/OpenStack_Personas_2015 here] to view the latest OpenStack personas.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===August 2015 Horizon Launch Instance Usability===<br />
====Overview====<br />
The UX Team conducted an unmoderated usability study of Horizon in August 2015 to validate the proposed Launch Instance workflow. The intent is to feed the results of the study back to the community, make updates to the workflow and move it out of beta.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [[study tasks|Horizon Launch Instance Validation Scenario and Tasks]]<br />
:* [[issues identified|Horizon Launch Instance Validation Issues]]<br />
<Br><br />
<Br><br />
<br />
===May 2015 Menu Concept Usability===<br />
====Overview====<br />
The UX Team conducted a usability study to evaluate a proposed menu concept in Horizon and recommend ways to improved it. <br />
<Br><br />
<Br><br /><br />
<br />
===April 2015 Horizon Card Sort Validation===<br />
====Why do another Horizon card sort?====<br />
The goal of this research was to validate the 5 category model, as well as the category names, that were arrived at based on the earlier open card sort of the top of the tree Horizon items.<br />
<Br><br />
:* This data can then be used to help inform future IA decisions.<br />
<Br><br />
A moderated closed card sort was used in order to be able to probe on why participants were making the choices they were making, assess their interpretation of items, and identify any cards for which multiple categories were being considered viable.<br />
====Sample====<br />
13 individuals participated in this study.<br />
:* After the initial 3 participants, 1 of the category name was modified.<br />
:* Therefore, data from 10 participants was included in the final analysis.<br />
<Br><br />
While we tried to recruit a range, we focused on users with Horizon experience.<br />
:* 11/13 had used Horizon to create an instance in the past three months.<br />
:* 10 worked or studied in environments where cloud computing services were offered.<br />
:* All had experience with at least 1 cloud service provider.<br />
:* Participants had a range of roles, including software development, software architects, CS students, system engineers, and support.<br />
:* Participants all received a $25 Amazon gift card as a thank you for their participation.<br />
<br />
====Test Materials====<br />
Eighteen cards were used in the sort.<br />
:* These were the same cards used in the earlier, open sort.<br />
:* These cards represented the current top-of-tree for Horizon, or were recommended by the Horizon PTL.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<br />
Five categories were used:<br />
# Overview<br />
# Compute<br />
# Storage<br />
# Networking<br />
# Compute Services<br />
The term "Compute Services" was changed to “Platform Services” based on finding from the 3 initial participants.<br />
<Br><br />
The Horizon Moderated Closed Card Sort Findings (April 2015) presentation can be viewed [https://wiki.openstack.org/w/images/2/2c/Horizon_Closed_Card_Sort_Findings.pdf here]<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===December 2014 Horizon Card Sort===<br />
====Why bother with a card sort?====<br />
The goal of this research was to understand how users grouped the top of the tree items in Horizon, as well as how they labeled these groupings. This data can then be used to help inform future IA decisions. An open card sort was used to explore the category types users generated, in addition to allowing them to create the groupings that were most meaningful to them.<br />
<Br><br />
====Sample====<br />
The sample included 45 participants with recent (past 3 months) Horizon experience and 20 without recent experience.<br />
<Br><br />
====Test Materials====<br />
Eighteen cards were used in the sort. These cards used in the study are currently top-of-tree for Horizon or recommended by the Horizon PTL. <br />
<Br><br />
:* Initial pilot data indicated that the terms themselves were ambiguous, and not all participants reviewed the definitions.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<Br><br />
Click [https://wiki.openstack.org/w/images/9/94/Card_sort_findings_final.pdf here] to view the results of the Horizon card sort study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===February 2014 Horizon Usability Test===<br />
====Overview====<br />
The UX Team conducted a usability study of Horizon starting the week of February 24 2014. The intent is to feed the results of the study back to the community and take actions to improve the Horizon user experience.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [https://etherpad.openstack.org/p/personawg-usability-screener Etherpad for Collaboration for the Horizon Usability Test Screener (DRAFT)]<br />
:* [[PersonaSurvey|Horizon Usability Test Screener (Final)]]<br />
:* [[horizon-usability-test|Horizon Usability Test Tasks]]<br />
:* [[horizon-usability-test-findings|Horizon Usability Test Results]]<br />
<Br><br />
Let us know if you, or anyone you know, would be interested in participating in the study. We are specifically looking for Cloud Operators, but do not need to have experience with OpenStack. If you and/or you know someone interested in participating, please contact the [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas OpenStack Personas mailing list].<br />
<br />
<Br><br />
<Br><br />
Return to [https://wiki.openstack.org/wiki/UX OpenStack UX Wiki]</div>Julimhttps://wiki.openstack.org/w/index.php?title=HorizonUsability_Testing&diff=134142HorizonUsability Testing2016-09-30T18:30:50Z<p>Julim: /* July 2016 Horizon Usability Study with New Users */</p>
<hr />
<div><br />
==Overview==<br />
The following is a list of user research activities that have been conducted on behalf of the community. The sessions associated with each study are streamed to the community and the results are available by clicking the link at the end of each description.<br />
<Br><br />
<Br><br />
The studies are ordered with the most recent at the top. <br />
<br />
List of current efforts underway may be seen at [[UX#Research_Priorities_for_Newton|Research Priorities for Newton]].<br />
<Br><br />
<Br><br />
<br />
<br />
===September 2016 Horizon Search Features Validation Study===<br />
====Overview====<br />
The Horizon team is developing a plugin that integrates a search feature into the GUI. The introduction of search into Horizon changes many of the ways in which users can interact with the information about their cloud, so we're interested in finding out which interactions work the best. We're particularly interested in performance (how fast operators can execute their workflows) and in usability (how well the information is presented).<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/searchlight-ui-usuability-study Horizon Search Features Validation Study Etherpad].<br />
<br />
====Results====<br />
N/A<br />
<br /><br />
<br /><br />
<br />
===June-August 2016 Information Needs of Operators Study===<br />
====Overview====<br />
The purpose of this study was to understand the complex nature of how operators diagnose and find solutions to the problems they face.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-help Information Needs of Operators Study Etherpad/Notes].<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=dktorTIqU5s&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<br />
Main findings:<br />
* Overall, operators tend to follow a similar process for information gathering:<br />
: 1) Google or internal information search to isolate the problem<br />
: 2) Reach out to an external source for alternate ideas ? usually another co-worker or an operator in the community (indirectly via IRC or mailing list)<br />
: 3) Comb through the code to check for more granular clues to pinpoint the issue<br />
* While participants acknowledged that total consolidation of all OpenStack information was out of scope, a common theme among ideal solutions was better organization of information.<br />
<br /><br />
<br />
Potential solutions (in no particular order):<br />
: * Create a knowledge base of problems encountered and solutions proposed<br />
: * Utilize a template to ensure a common structure for capturing environment info<br />
: * Collect ?best practices? for common tasks<br />
: * Optimize search for Google results<br />
: * (Smaller company) access to other problem-solving resources provided by (larger) companies<br />
: * More detailed OpenStack logging<br />
: * Having a greater number and/or better quality of operator-focused docs<br />
: * The ability to add comments to specific documentation pages<br />
: * Providing reference architectures as a learning tool<br />
<Br><br />
<Br><br />
<br />
<br />
===July 2016 Quota Management User Research Study===<br />
====Overview====<br />
The OpenStack UX team conducted a series of interviews with Cloud Operators to identify the difficulties of quota management and scope solutions based on Operator feedback.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-osux-quotas Quota Management Study Etherpad].<br />
<br />
====Results====<br />
* [http://www.slideshare.net/julienlim/openstack-quota-management-study-report Quota Management Study Report]<br />
<br /><br />
<br /><br />
<br />
===July 2016 Horizon Usability Study with New Users===<br />
====Overview====<br />
The purpose of this study was to identify difficulties novice Horizon users face when launching an instance.<br />
<br />
====Study Design====<br />
* 17 participants performed 9 tasks individually.<br />
<br />
====Results====<br />
* Link to the [https://www.youtube.com/watch?v=cWj3ogTIgQ8&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<Br><br />
<Br><br />
<br />
===January 2016 Horizon User Dashboard Needs Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the design of a new end user dashboard for Horizon. This study will occur at the end of January. <br />
<br />
====Study Design====<br />
Eight participants will be interview remotely.<br />
<br />
Click [https://etherpad.openstack.org/p/mitaka-openstackux-userdashboard-interviews here] to view the study guide. (work in progress)<br />
<br />
====Results====<br />
This study will occur at the end of January. <br />
<Br><br />
<Br><br />
<br />
===January 2016 Ironic Needs-Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the UX design of the new Ironic standalone.<br />
<br />
HP, Red Hat, and Intel collaborated to execute this investigation.<br />
====Study Notes====<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-ironic-interviews Ironic Study Notes]<br />
<br /><br />
<br />
====Results====<br />
Data is currently being analyzed<br />
<br /><br />
<br /><br />
<br />
===December 2015 Nova Networks to Neutron Migration Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help better understand the attributes of OpenStack users who remain on Nova Networking rather than migrating to Neutron, and their primary reasons for doing so.<br />
<br />
HP, Red Hat, and OpenStack Foundation collaborated to execute this investigation.<br />
<br />
====Study Notes====<br />
:* [http://people.redhat.com/~julim/openstack/Nova-Neutron%20Study%20Key%20Highlights%20(July-Aug%202015).pdf Preliminary Nova-Neutron cloud operator interviews findings (July-August 2015)]<br />
:* [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf OpenStack Nova Network to Neutron Migration: Survey Results (1 Dec 2015)]<br />
====Presentation====<br />
Click [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf here] to view the results of the study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===October 2015 Persona Workshop===<br />
====Overview====<br />
The OpenStack UX project team will be meeting at IBM's Design Center to finalize a set of personas for the overall community.<br />
* [https://etherpad.openstack.org/p/October-2015-Persona-Workshop October 2015 Persona Workshop Planning] <br/><br />
====Personas====<br />
Click [https://wiki.openstack.org/wiki/OpenStack_Personas_2015 here] to view the latest OpenStack personas.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===August 2015 Horizon Launch Instance Usability===<br />
====Overview====<br />
The UX Team conducted an unmoderated usability study of Horizon in August 2015 to validate the proposed Launch Instance workflow. The intent is to feed the results of the study back to the community, make updates to the workflow and move it out of beta.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [[study tasks|Horizon Launch Instance Validation Scenario and Tasks]]<br />
:* [[issues identified|Horizon Launch Instance Validation Issues]]<br />
<Br><br />
<Br><br />
<br />
===May 2015 Menu Concept Usability===<br />
====Overview====<br />
The UX Team conducted a usability study to evaluate a proposed menu concept in Horizon and recommend ways to improved it. <br />
<Br><br />
<Br><br /><br />
<br />
===April 2015 Horizon Card Sort Validation===<br />
====Why do another Horizon card sort?====<br />
The goal of this research was to validate the 5 category model, as well as the category names, that were arrived at based on the earlier open card sort of the top of the tree Horizon items.<br />
<Br><br />
:* This data can then be used to help inform future IA decisions.<br />
<Br><br />
A moderated closed card sort was used in order to be able to probe on why participants were making the choices they were making, assess their interpretation of items, and identify any cards for which multiple categories were being considered viable.<br />
====Sample====<br />
13 individuals participated in this study.<br />
:* After the initial 3 participants, 1 of the category name was modified.<br />
:* Therefore, data from 10 participants was included in the final analysis.<br />
<Br><br />
While we tried to recruit a range, we focused on users with Horizon experience.<br />
:* 11/13 had used Horizon to create an instance in the past three months.<br />
:* 10 worked or studied in environments where cloud computing services were offered.<br />
:* All had experience with at least 1 cloud service provider.<br />
:* Participants had a range of roles, including software development, software architects, CS students, system engineers, and support.<br />
:* Participants all received a $25 Amazon gift card as a thank you for their participation.<br />
<br />
====Test Materials====<br />
Eighteen cards were used in the sort.<br />
:* These were the same cards used in the earlier, open sort.<br />
:* These cards represented the current top-of-tree for Horizon, or were recommended by the Horizon PTL.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<br />
Five categories were used:<br />
# Overview<br />
# Compute<br />
# Storage<br />
# Networking<br />
# Compute Services<br />
The term "Compute Services" was changed to “Platform Services” based on finding from the 3 initial participants.<br />
<Br><br />
The Horizon Moderated Closed Card Sort Findings (April 2015) presentation can be viewed [https://wiki.openstack.org/w/images/2/2c/Horizon_Closed_Card_Sort_Findings.pdf here]<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===December 2014 Horizon Card Sort===<br />
====Why bother with a card sort?====<br />
The goal of this research was to understand how users grouped the top of the tree items in Horizon, as well as how they labeled these groupings. This data can then be used to help inform future IA decisions. An open card sort was used to explore the category types users generated, in addition to allowing them to create the groupings that were most meaningful to them.<br />
<Br><br />
====Sample====<br />
The sample included 45 participants with recent (past 3 months) Horizon experience and 20 without recent experience.<br />
<Br><br />
====Test Materials====<br />
Eighteen cards were used in the sort. These cards used in the study are currently top-of-tree for Horizon or recommended by the Horizon PTL. <br />
<Br><br />
:* Initial pilot data indicated that the terms themselves were ambiguous, and not all participants reviewed the definitions.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<Br><br />
Click [https://wiki.openstack.org/w/images/9/94/Card_sort_findings_final.pdf here] to view the results of the Horizon card sort study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===February 2014 Horizon Usability Test===<br />
====Overview====<br />
The UX Team conducted a usability study of Horizon starting the week of February 24 2014. The intent is to feed the results of the study back to the community and take actions to improve the Horizon user experience.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [https://etherpad.openstack.org/p/personawg-usability-screener Etherpad for Collaboration for the Horizon Usability Test Screener (DRAFT)]<br />
:* [[PersonaSurvey|Horizon Usability Test Screener (Final)]]<br />
:* [[horizon-usability-test|Horizon Usability Test Tasks]]<br />
:* [[horizon-usability-test-findings|Horizon Usability Test Results]]<br />
<Br><br />
Let us know if you, or anyone you know, would be interested in participating in the study. We are specifically looking for Cloud Operators, but do not need to have experience with OpenStack. If you and/or you know someone interested in participating, please contact the [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas OpenStack Personas mailing list].<br />
<br />
<Br><br />
<Br><br />
Return to [https://wiki.openstack.org/wiki/UX OpenStack UX Wiki]</div>Julimhttps://wiki.openstack.org/w/index.php?title=HorizonUsability_Testing&diff=134141HorizonUsability Testing2016-09-30T18:29:52Z<p>Julim: /* Results */</p>
<hr />
<div><br />
==Overview==<br />
The following is a list of user research activities that have been conducted on behalf of the community. The sessions associated with each study are streamed to the community and the results are available by clicking the link at the end of each description.<br />
<Br><br />
<Br><br />
The studies are ordered with the most recent at the top. <br />
<br />
List of current efforts underway may be seen at [[UX#Research_Priorities_for_Newton|Research Priorities for Newton]].<br />
<Br><br />
<Br><br />
<br />
<br />
===September 2016 Horizon Search Features Validation Study===<br />
====Overview====<br />
The Horizon team is developing a plugin that integrates a search feature into the GUI. The introduction of search into Horizon changes many of the ways in which users can interact with the information about their cloud, so we're interested in finding out which interactions work the best. We're particularly interested in performance (how fast operators can execute their workflows) and in usability (how well the information is presented).<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/searchlight-ui-usuability-study Horizon Search Features Validation Study Etherpad].<br />
<br />
====Results====<br />
N/A<br />
<br /><br />
<br /><br />
<br />
===June-August 2016 Information Needs of Operators Study===<br />
====Overview====<br />
The purpose of this study was to understand the complex nature of how operators diagnose and find solutions to the problems they face.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-help Information Needs of Operators Study Etherpad/Notes].<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=dktorTIqU5s&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<br />
Main findings:<br />
* Overall, operators tend to follow a similar process for information gathering:<br />
: 1) Google or internal information search to isolate the problem<br />
: 2) Reach out to an external source for alternate ideas ? usually another co-worker or an operator in the community (indirectly via IRC or mailing list)<br />
: 3) Comb through the code to check for more granular clues to pinpoint the issue<br />
* While participants acknowledged that total consolidation of all OpenStack information was out of scope, a common theme among ideal solutions was better organization of information.<br />
<br /><br />
<br />
Potential solutions (in no particular order):<br />
: * Create a knowledge base of problems encountered and solutions proposed<br />
: * Utilize a template to ensure a common structure for capturing environment info<br />
: * Collect ?best practices? for common tasks<br />
: * Optimize search for Google results<br />
: * (Smaller company) access to other problem-solving resources provided by (larger) companies<br />
: * More detailed OpenStack logging<br />
: * Having a greater number and/or better quality of operator-focused docs<br />
: * The ability to add comments to specific documentation pages<br />
: * Providing reference architectures as a learning tool<br />
<Br><br />
<Br><br />
<br />
<br />
===July 2016 Quota Management User Research Study===<br />
====Overview====<br />
The OpenStack UX team conducted a series of interviews with Cloud Operators to identify the difficulties of quota management and scope solutions based on Operator feedback.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-osux-quotas Quota Management Study Etherpad].<br />
<br />
====Results====<br />
* [http://www.slideshare.net/julienlim/openstack-quota-management-study-report Quota Management Study Report]<br />
<br /><br />
<br /><br />
<br />
===July 2016 Horizon Usability Study with New Users===<br />
====Overview====<br />
The purpose of this study was to identify difficulties novice Horizon users face when launching an instance.<br />
<br />
====Study Design====<br />
17 participants performed 9 tasks individually.<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=cWj3ogTIgQ8&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<Br><br />
<Br><br />
<br />
===January 2016 Horizon User Dashboard Needs Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the design of a new end user dashboard for Horizon. This study will occur at the end of January. <br />
<br />
====Study Design====<br />
Eight participants will be interview remotely.<br />
<br />
Click [https://etherpad.openstack.org/p/mitaka-openstackux-userdashboard-interviews here] to view the study guide. (work in progress)<br />
<br />
====Results====<br />
This study will occur at the end of January. <br />
<Br><br />
<Br><br />
<br />
===January 2016 Ironic Needs-Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the UX design of the new Ironic standalone.<br />
<br />
HP, Red Hat, and Intel collaborated to execute this investigation.<br />
====Study Notes====<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-ironic-interviews Ironic Study Notes]<br />
<br /><br />
<br />
====Results====<br />
Data is currently being analyzed<br />
<br /><br />
<br /><br />
<br />
===December 2015 Nova Networks to Neutron Migration Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help better understand the attributes of OpenStack users who remain on Nova Networking rather than migrating to Neutron, and their primary reasons for doing so.<br />
<br />
HP, Red Hat, and OpenStack Foundation collaborated to execute this investigation.<br />
<br />
====Study Notes====<br />
:* [http://people.redhat.com/~julim/openstack/Nova-Neutron%20Study%20Key%20Highlights%20(July-Aug%202015).pdf Preliminary Nova-Neutron cloud operator interviews findings (July-August 2015)]<br />
:* [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf OpenStack Nova Network to Neutron Migration: Survey Results (1 Dec 2015)]<br />
====Presentation====<br />
Click [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf here] to view the results of the study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===October 2015 Persona Workshop===<br />
====Overview====<br />
The OpenStack UX project team will be meeting at IBM's Design Center to finalize a set of personas for the overall community.<br />
* [https://etherpad.openstack.org/p/October-2015-Persona-Workshop October 2015 Persona Workshop Planning] <br/><br />
====Personas====<br />
Click [https://wiki.openstack.org/wiki/OpenStack_Personas_2015 here] to view the latest OpenStack personas.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===August 2015 Horizon Launch Instance Usability===<br />
====Overview====<br />
The UX Team conducted an unmoderated usability study of Horizon in August 2015 to validate the proposed Launch Instance workflow. The intent is to feed the results of the study back to the community, make updates to the workflow and move it out of beta.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [[study tasks|Horizon Launch Instance Validation Scenario and Tasks]]<br />
:* [[issues identified|Horizon Launch Instance Validation Issues]]<br />
<Br><br />
<Br><br />
<br />
===May 2015 Menu Concept Usability===<br />
====Overview====<br />
The UX Team conducted a usability study to evaluate a proposed menu concept in Horizon and recommend ways to improved it. <br />
<Br><br />
<Br><br /><br />
<br />
===April 2015 Horizon Card Sort Validation===<br />
====Why do another Horizon card sort?====<br />
The goal of this research was to validate the 5 category model, as well as the category names, that were arrived at based on the earlier open card sort of the top of the tree Horizon items.<br />
<Br><br />
:* This data can then be used to help inform future IA decisions.<br />
<Br><br />
A moderated closed card sort was used in order to be able to probe on why participants were making the choices they were making, assess their interpretation of items, and identify any cards for which multiple categories were being considered viable.<br />
====Sample====<br />
13 individuals participated in this study.<br />
:* After the initial 3 participants, 1 of the category name was modified.<br />
:* Therefore, data from 10 participants was included in the final analysis.<br />
<Br><br />
While we tried to recruit a range, we focused on users with Horizon experience.<br />
:* 11/13 had used Horizon to create an instance in the past three months.<br />
:* 10 worked or studied in environments where cloud computing services were offered.<br />
:* All had experience with at least 1 cloud service provider.<br />
:* Participants had a range of roles, including software development, software architects, CS students, system engineers, and support.<br />
:* Participants all received a $25 Amazon gift card as a thank you for their participation.<br />
<br />
====Test Materials====<br />
Eighteen cards were used in the sort.<br />
:* These were the same cards used in the earlier, open sort.<br />
:* These cards represented the current top-of-tree for Horizon, or were recommended by the Horizon PTL.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<br />
Five categories were used:<br />
# Overview<br />
# Compute<br />
# Storage<br />
# Networking<br />
# Compute Services<br />
The term "Compute Services" was changed to “Platform Services” based on finding from the 3 initial participants.<br />
<Br><br />
The Horizon Moderated Closed Card Sort Findings (April 2015) presentation can be viewed [https://wiki.openstack.org/w/images/2/2c/Horizon_Closed_Card_Sort_Findings.pdf here]<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===December 2014 Horizon Card Sort===<br />
====Why bother with a card sort?====<br />
The goal of this research was to understand how users grouped the top of the tree items in Horizon, as well as how they labeled these groupings. This data can then be used to help inform future IA decisions. An open card sort was used to explore the category types users generated, in addition to allowing them to create the groupings that were most meaningful to them.<br />
<Br><br />
====Sample====<br />
The sample included 45 participants with recent (past 3 months) Horizon experience and 20 without recent experience.<br />
<Br><br />
====Test Materials====<br />
Eighteen cards were used in the sort. These cards used in the study are currently top-of-tree for Horizon or recommended by the Horizon PTL. <br />
<Br><br />
:* Initial pilot data indicated that the terms themselves were ambiguous, and not all participants reviewed the definitions.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<Br><br />
Click [https://wiki.openstack.org/w/images/9/94/Card_sort_findings_final.pdf here] to view the results of the Horizon card sort study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===February 2014 Horizon Usability Test===<br />
====Overview====<br />
The UX Team conducted a usability study of Horizon starting the week of February 24 2014. The intent is to feed the results of the study back to the community and take actions to improve the Horizon user experience.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [https://etherpad.openstack.org/p/personawg-usability-screener Etherpad for Collaboration for the Horizon Usability Test Screener (DRAFT)]<br />
:* [[PersonaSurvey|Horizon Usability Test Screener (Final)]]<br />
:* [[horizon-usability-test|Horizon Usability Test Tasks]]<br />
:* [[horizon-usability-test-findings|Horizon Usability Test Results]]<br />
<Br><br />
Let us know if you, or anyone you know, would be interested in participating in the study. We are specifically looking for Cloud Operators, but do not need to have experience with OpenStack. If you and/or you know someone interested in participating, please contact the [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas OpenStack Personas mailing list].<br />
<br />
<Br><br />
<Br><br />
Return to [https://wiki.openstack.org/wiki/UX OpenStack UX Wiki]</div>Julimhttps://wiki.openstack.org/w/index.php?title=HorizonUsability_Testing&diff=134140HorizonUsability Testing2016-09-30T18:29:08Z<p>Julim: /* July 2016 Quota Management User Research Study */</p>
<hr />
<div><br />
==Overview==<br />
The following is a list of user research activities that have been conducted on behalf of the community. The sessions associated with each study are streamed to the community and the results are available by clicking the link at the end of each description.<br />
<Br><br />
<Br><br />
The studies are ordered with the most recent at the top. <br />
<br />
List of current efforts underway may be seen at [[UX#Research_Priorities_for_Newton|Research Priorities for Newton]].<br />
<Br><br />
<Br><br />
<br />
<br />
===September 2016 Horizon Search Features Validation Study===<br />
====Overview====<br />
The Horizon team is developing a plugin that integrates a search feature into the GUI. The introduction of search into Horizon changes many of the ways in which users can interact with the information about their cloud, so we're interested in finding out which interactions work the best. We're particularly interested in performance (how fast operators can execute their workflows) and in usability (how well the information is presented).<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/searchlight-ui-usuability-study Horizon Search Features Validation Study Etherpad].<br />
<br />
====Results====<br />
N/A<br />
<br /><br />
<br /><br />
<br />
===June-August 2016 Information Needs of Operators Study===<br />
====Overview====<br />
The purpose of this study was to understand the complex nature of how operators diagnose and find solutions to the problems they face.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-help Information Needs of Operators Study Etherpad/Notes].<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=dktorTIqU5s&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<br />
Main findings:<br />
* Overall, operators tend to follow a similar process for information gathering:<br />
: 1) Google or internal information search to isolate the problem<br />
: 2) Reach out to an external source for alternate ideas ? usually another co-worker or an operator in the community (indirectly via IRC or mailing list)<br />
: 3) Comb through the code to check for more granular clues to pinpoint the issue<br />
* While participants acknowledged that total consolidation of all OpenStack information was out of scope, a common theme among ideal solutions was better organization of information.<br />
<br /><br />
<br />
Potential solutions (in no particular order):<br />
: * Create a knowledge base of problems encountered and solutions proposed<br />
: * Utilize a template to ensure a common structure for capturing environment info<br />
: * Collect ?best practices? for common tasks<br />
: * Optimize search for Google results<br />
: * (Smaller company) access to other problem-solving resources provided by (larger) companies<br />
: * More detailed OpenStack logging<br />
: * Having a greater number and/or better quality of operator-focused docs<br />
: * The ability to add comments to specific documentation pages<br />
: * Providing reference architectures as a learning tool<br />
<Br><br />
<Br><br />
<br />
<br />
===July 2016 Quota Management User Research Study===<br />
====Overview====<br />
The OpenStack UX team conducted a series of interviews with Cloud Operators to identify the difficulties of quota management and scope solutions based on Operator feedback.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-osux-quotas Quota Management Study Etherpad].<br />
<br />
====Results====<br />
* Link to the [http://www.slideshare.net/julienlim/openstack-quota-management-study-report Quota Management Study Report]<br />
<br /><br />
<br /><br />
<br />
===July 2016 Horizon Usability Study with New Users===<br />
====Overview====<br />
The purpose of this study was to identify difficulties novice Horizon users face when launching an instance.<br />
<br />
====Study Design====<br />
17 participants performed 9 tasks individually.<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=cWj3ogTIgQ8&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<Br><br />
<Br><br />
<br />
===January 2016 Horizon User Dashboard Needs Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the design of a new end user dashboard for Horizon. This study will occur at the end of January. <br />
<br />
====Study Design====<br />
Eight participants will be interview remotely.<br />
<br />
Click [https://etherpad.openstack.org/p/mitaka-openstackux-userdashboard-interviews here] to view the study guide. (work in progress)<br />
<br />
====Results====<br />
This study will occur at the end of January. <br />
<Br><br />
<Br><br />
<br />
===January 2016 Ironic Needs-Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the UX design of the new Ironic standalone.<br />
<br />
HP, Red Hat, and Intel collaborated to execute this investigation.<br />
====Study Notes====<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-ironic-interviews Ironic Study Notes]<br />
<br /><br />
<br />
====Results====<br />
Data is currently being analyzed<br />
<br /><br />
<br /><br />
<br />
===December 2015 Nova Networks to Neutron Migration Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help better understand the attributes of OpenStack users who remain on Nova Networking rather than migrating to Neutron, and their primary reasons for doing so.<br />
<br />
HP, Red Hat, and OpenStack Foundation collaborated to execute this investigation.<br />
<br />
====Study Notes====<br />
:* [http://people.redhat.com/~julim/openstack/Nova-Neutron%20Study%20Key%20Highlights%20(July-Aug%202015).pdf Preliminary Nova-Neutron cloud operator interviews findings (July-August 2015)]<br />
:* [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf OpenStack Nova Network to Neutron Migration: Survey Results (1 Dec 2015)]<br />
====Presentation====<br />
Click [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf here] to view the results of the study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===October 2015 Persona Workshop===<br />
====Overview====<br />
The OpenStack UX project team will be meeting at IBM's Design Center to finalize a set of personas for the overall community.<br />
* [https://etherpad.openstack.org/p/October-2015-Persona-Workshop October 2015 Persona Workshop Planning] <br/><br />
====Personas====<br />
Click [https://wiki.openstack.org/wiki/OpenStack_Personas_2015 here] to view the latest OpenStack personas.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===August 2015 Horizon Launch Instance Usability===<br />
====Overview====<br />
The UX Team conducted an unmoderated usability study of Horizon in August 2015 to validate the proposed Launch Instance workflow. The intent is to feed the results of the study back to the community, make updates to the workflow and move it out of beta.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [[study tasks|Horizon Launch Instance Validation Scenario and Tasks]]<br />
:* [[issues identified|Horizon Launch Instance Validation Issues]]<br />
<Br><br />
<Br><br />
<br />
===May 2015 Menu Concept Usability===<br />
====Overview====<br />
The UX Team conducted a usability study to evaluate a proposed menu concept in Horizon and recommend ways to improved it. <br />
<Br><br />
<Br><br /><br />
<br />
===April 2015 Horizon Card Sort Validation===<br />
====Why do another Horizon card sort?====<br />
The goal of this research was to validate the 5 category model, as well as the category names, that were arrived at based on the earlier open card sort of the top of the tree Horizon items.<br />
<Br><br />
:* This data can then be used to help inform future IA decisions.<br />
<Br><br />
A moderated closed card sort was used in order to be able to probe on why participants were making the choices they were making, assess their interpretation of items, and identify any cards for which multiple categories were being considered viable.<br />
====Sample====<br />
13 individuals participated in this study.<br />
:* After the initial 3 participants, 1 of the category name was modified.<br />
:* Therefore, data from 10 participants was included in the final analysis.<br />
<Br><br />
While we tried to recruit a range, we focused on users with Horizon experience.<br />
:* 11/13 had used Horizon to create an instance in the past three months.<br />
:* 10 worked or studied in environments where cloud computing services were offered.<br />
:* All had experience with at least 1 cloud service provider.<br />
:* Participants had a range of roles, including software development, software architects, CS students, system engineers, and support.<br />
:* Participants all received a $25 Amazon gift card as a thank you for their participation.<br />
<br />
====Test Materials====<br />
Eighteen cards were used in the sort.<br />
:* These were the same cards used in the earlier, open sort.<br />
:* These cards represented the current top-of-tree for Horizon, or were recommended by the Horizon PTL.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<br />
Five categories were used:<br />
# Overview<br />
# Compute<br />
# Storage<br />
# Networking<br />
# Compute Services<br />
The term "Compute Services" was changed to “Platform Services” based on finding from the 3 initial participants.<br />
<Br><br />
The Horizon Moderated Closed Card Sort Findings (April 2015) presentation can be viewed [https://wiki.openstack.org/w/images/2/2c/Horizon_Closed_Card_Sort_Findings.pdf here]<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===December 2014 Horizon Card Sort===<br />
====Why bother with a card sort?====<br />
The goal of this research was to understand how users grouped the top of the tree items in Horizon, as well as how they labeled these groupings. This data can then be used to help inform future IA decisions. An open card sort was used to explore the category types users generated, in addition to allowing them to create the groupings that were most meaningful to them.<br />
<Br><br />
====Sample====<br />
The sample included 45 participants with recent (past 3 months) Horizon experience and 20 without recent experience.<br />
<Br><br />
====Test Materials====<br />
Eighteen cards were used in the sort. These cards used in the study are currently top-of-tree for Horizon or recommended by the Horizon PTL. <br />
<Br><br />
:* Initial pilot data indicated that the terms themselves were ambiguous, and not all participants reviewed the definitions.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<Br><br />
Click [https://wiki.openstack.org/w/images/9/94/Card_sort_findings_final.pdf here] to view the results of the Horizon card sort study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===February 2014 Horizon Usability Test===<br />
====Overview====<br />
The UX Team conducted a usability study of Horizon starting the week of February 24 2014. The intent is to feed the results of the study back to the community and take actions to improve the Horizon user experience.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [https://etherpad.openstack.org/p/personawg-usability-screener Etherpad for Collaboration for the Horizon Usability Test Screener (DRAFT)]<br />
:* [[PersonaSurvey|Horizon Usability Test Screener (Final)]]<br />
:* [[horizon-usability-test|Horizon Usability Test Tasks]]<br />
:* [[horizon-usability-test-findings|Horizon Usability Test Results]]<br />
<Br><br />
Let us know if you, or anyone you know, would be interested in participating in the study. We are specifically looking for Cloud Operators, but do not need to have experience with OpenStack. If you and/or you know someone interested in participating, please contact the [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas OpenStack Personas mailing list].<br />
<br />
<Br><br />
<Br><br />
Return to [https://wiki.openstack.org/wiki/UX OpenStack UX Wiki]</div>Julimhttps://wiki.openstack.org/w/index.php?title=HorizonUsability_Testing&diff=134139HorizonUsability Testing2016-09-30T18:24:59Z<p>Julim: </p>
<hr />
<div><br />
==Overview==<br />
The following is a list of user research activities that have been conducted on behalf of the community. The sessions associated with each study are streamed to the community and the results are available by clicking the link at the end of each description.<br />
<Br><br />
<Br><br />
The studies are ordered with the most recent at the top. <br />
<br />
List of current efforts underway may be seen at [[UX#Research_Priorities_for_Newton|Research Priorities for Newton]].<br />
<Br><br />
<Br><br />
<br />
<br />
===September 2016 Horizon Search Features Validation Study===<br />
====Overview====<br />
The Horizon team is developing a plugin that integrates a search feature into the GUI. The introduction of search into Horizon changes many of the ways in which users can interact with the information about their cloud, so we're interested in finding out which interactions work the best. We're particularly interested in performance (how fast operators can execute their workflows) and in usability (how well the information is presented).<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/searchlight-ui-usuability-study Horizon Search Features Validation Study Etherpad].<br />
<br />
====Results====<br />
N/A<br />
<br /><br />
<br /><br />
<br />
===June-August 2016 Information Needs of Operators Study===<br />
====Overview====<br />
The purpose of this study was to understand the complex nature of how operators diagnose and find solutions to the problems they face.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-help Information Needs of Operators Study Etherpad/Notes].<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=dktorTIqU5s&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<br />
Main findings:<br />
* Overall, operators tend to follow a similar process for information gathering:<br />
: 1) Google or internal information search to isolate the problem<br />
: 2) Reach out to an external source for alternate ideas ? usually another co-worker or an operator in the community (indirectly via IRC or mailing list)<br />
: 3) Comb through the code to check for more granular clues to pinpoint the issue<br />
* While participants acknowledged that total consolidation of all OpenStack information was out of scope, a common theme among ideal solutions was better organization of information.<br />
<br /><br />
<br />
Potential solutions (in no particular order):<br />
: * Create a knowledge base of problems encountered and solutions proposed<br />
: * Utilize a template to ensure a common structure for capturing environment info<br />
: * Collect ?best practices? for common tasks<br />
: * Optimize search for Google results<br />
: * (Smaller company) access to other problem-solving resources provided by (larger) companies<br />
: * More detailed OpenStack logging<br />
: * Having a greater number and/or better quality of operator-focused docs<br />
: * The ability to add comments to specific documentation pages<br />
: * Providing reference architectures as a learning tool<br />
<Br><br />
<Br><br />
<br />
<br />
===July 2016 Quota Management User Research Study===<br />
====Overview====<br />
The OpenStack UX team conducted a series of interviews with Cloud Operators to identify the difficulties of quota management and scope solutions based on Operator feedback.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-osux-quotas Quota Management Study Etherpad].<br />
<br />
====Results====<br />
N/A<br />
<br /><br />
<br /><br />
<br />
<br />
===July 2016 Horizon Usability Study with New Users===<br />
====Overview====<br />
The purpose of this study was to identify difficulties novice Horizon users face when launching an instance.<br />
<br />
====Study Design====<br />
17 participants performed 9 tasks individually.<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=cWj3ogTIgQ8&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<Br><br />
<Br><br />
<br />
===January 2016 Horizon User Dashboard Needs Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the design of a new end user dashboard for Horizon. This study will occur at the end of January. <br />
<br />
====Study Design====<br />
Eight participants will be interview remotely.<br />
<br />
Click [https://etherpad.openstack.org/p/mitaka-openstackux-userdashboard-interviews here] to view the study guide. (work in progress)<br />
<br />
====Results====<br />
This study will occur at the end of January. <br />
<Br><br />
<Br><br />
<br />
===January 2016 Ironic Needs-Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the UX design of the new Ironic standalone.<br />
<br />
HP, Red Hat, and Intel collaborated to execute this investigation.<br />
====Study Notes====<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-ironic-interviews Ironic Study Notes]<br />
<br /><br />
<br />
====Results====<br />
Data is currently being analyzed<br />
<br /><br />
<br /><br />
<br />
===December 2015 Nova Networks to Neutron Migration Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help better understand the attributes of OpenStack users who remain on Nova Networking rather than migrating to Neutron, and their primary reasons for doing so.<br />
<br />
HP, Red Hat, and OpenStack Foundation collaborated to execute this investigation.<br />
<br />
====Study Notes====<br />
:* [http://people.redhat.com/~julim/openstack/Nova-Neutron%20Study%20Key%20Highlights%20(July-Aug%202015).pdf Preliminary Nova-Neutron cloud operator interviews findings (July-August 2015)]<br />
:* [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf OpenStack Nova Network to Neutron Migration: Survey Results (1 Dec 2015)]<br />
====Presentation====<br />
Click [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf here] to view the results of the study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===October 2015 Persona Workshop===<br />
====Overview====<br />
The OpenStack UX project team will be meeting at IBM's Design Center to finalize a set of personas for the overall community.<br />
* [https://etherpad.openstack.org/p/October-2015-Persona-Workshop October 2015 Persona Workshop Planning] <br/><br />
====Personas====<br />
Click [https://wiki.openstack.org/wiki/OpenStack_Personas_2015 here] to view the latest OpenStack personas.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===August 2015 Horizon Launch Instance Usability===<br />
====Overview====<br />
The UX Team conducted an unmoderated usability study of Horizon in August 2015 to validate the proposed Launch Instance workflow. The intent is to feed the results of the study back to the community, make updates to the workflow and move it out of beta.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [[study tasks|Horizon Launch Instance Validation Scenario and Tasks]]<br />
:* [[issues identified|Horizon Launch Instance Validation Issues]]<br />
<Br><br />
<Br><br />
<br />
===May 2015 Menu Concept Usability===<br />
====Overview====<br />
The UX Team conducted a usability study to evaluate a proposed menu concept in Horizon and recommend ways to improved it. <br />
<Br><br />
<Br><br /><br />
<br />
===April 2015 Horizon Card Sort Validation===<br />
====Why do another Horizon card sort?====<br />
The goal of this research was to validate the 5 category model, as well as the category names, that were arrived at based on the earlier open card sort of the top of the tree Horizon items.<br />
<Br><br />
:* This data can then be used to help inform future IA decisions.<br />
<Br><br />
A moderated closed card sort was used in order to be able to probe on why participants were making the choices they were making, assess their interpretation of items, and identify any cards for which multiple categories were being considered viable.<br />
====Sample====<br />
13 individuals participated in this study.<br />
:* After the initial 3 participants, 1 of the category name was modified.<br />
:* Therefore, data from 10 participants was included in the final analysis.<br />
<Br><br />
While we tried to recruit a range, we focused on users with Horizon experience.<br />
:* 11/13 had used Horizon to create an instance in the past three months.<br />
:* 10 worked or studied in environments where cloud computing services were offered.<br />
:* All had experience with at least 1 cloud service provider.<br />
:* Participants had a range of roles, including software development, software architects, CS students, system engineers, and support.<br />
:* Participants all received a $25 Amazon gift card as a thank you for their participation.<br />
<br />
====Test Materials====<br />
Eighteen cards were used in the sort.<br />
:* These were the same cards used in the earlier, open sort.<br />
:* These cards represented the current top-of-tree for Horizon, or were recommended by the Horizon PTL.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<br />
Five categories were used:<br />
# Overview<br />
# Compute<br />
# Storage<br />
# Networking<br />
# Compute Services<br />
The term "Compute Services" was changed to “Platform Services” based on finding from the 3 initial participants.<br />
<Br><br />
The Horizon Moderated Closed Card Sort Findings (April 2015) presentation can be viewed [https://wiki.openstack.org/w/images/2/2c/Horizon_Closed_Card_Sort_Findings.pdf here]<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===December 2014 Horizon Card Sort===<br />
====Why bother with a card sort?====<br />
The goal of this research was to understand how users grouped the top of the tree items in Horizon, as well as how they labeled these groupings. This data can then be used to help inform future IA decisions. An open card sort was used to explore the category types users generated, in addition to allowing them to create the groupings that were most meaningful to them.<br />
<Br><br />
====Sample====<br />
The sample included 45 participants with recent (past 3 months) Horizon experience and 20 without recent experience.<br />
<Br><br />
====Test Materials====<br />
Eighteen cards were used in the sort. These cards used in the study are currently top-of-tree for Horizon or recommended by the Horizon PTL. <br />
<Br><br />
:* Initial pilot data indicated that the terms themselves were ambiguous, and not all participants reviewed the definitions.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<Br><br />
Click [https://wiki.openstack.org/w/images/9/94/Card_sort_findings_final.pdf here] to view the results of the Horizon card sort study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===February 2014 Horizon Usability Test===<br />
====Overview====<br />
The UX Team conducted a usability study of Horizon starting the week of February 24 2014. The intent is to feed the results of the study back to the community and take actions to improve the Horizon user experience.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [https://etherpad.openstack.org/p/personawg-usability-screener Etherpad for Collaboration for the Horizon Usability Test Screener (DRAFT)]<br />
:* [[PersonaSurvey|Horizon Usability Test Screener (Final)]]<br />
:* [[horizon-usability-test|Horizon Usability Test Tasks]]<br />
:* [[horizon-usability-test-findings|Horizon Usability Test Results]]<br />
<Br><br />
Let us know if you, or anyone you know, would be interested in participating in the study. We are specifically looking for Cloud Operators, but do not need to have experience with OpenStack. If you and/or you know someone interested in participating, please contact the [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas OpenStack Personas mailing list].<br />
<br />
<Br><br />
<Br><br />
Return to [https://wiki.openstack.org/wiki/UX OpenStack UX Wiki]</div>Julimhttps://wiki.openstack.org/w/index.php?title=HorizonUsability_Testing&diff=134138HorizonUsability Testing2016-09-30T18:24:14Z<p>Julim: </p>
<hr />
<div><br />
==Overview==<br />
The following is a list of user research activities that have been conducted on behalf of the community. The sessions associated with each study are streamed to the community and the results are available by clicking the link at the end of each description.<br />
<Br><br />
<Br><br />
The studies are ordered with the most recent at the top. <br />
<br />
List of current efforts underway may be seen at [[UX#Research_Priorities_for_Newton|Research Priorities for Newton]].<br />
<Br><br />
<Br><br />
<br />
===July 2016 Quota Management User Research Study===<br />
====Overview====<br />
The OpenStack UX team conducted a series of interviews with Cloud Operators to identify the difficulties of quota management and scope solutions based on Operator feedback.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-osux-quotas Quota Management Study Etherpad].<br />
<br />
====Results====<br />
N/A<br />
<br /><br />
<br /><br />
<br />
<br />
===September 2016 Horizon Search Features Validation Study===<br />
====Overview====<br />
The Horizon team is developing a plugin that integrates a search feature into the GUI. The introduction of search into Horizon changes many of the ways in which users can interact with the information about their cloud, so we're interested in finding out which interactions work the best. We're particularly interested in performance (how fast operators can execute their workflows) and in usability (how well the information is presented).<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/searchlight-ui-usuability-study Horizon Search Features Validation Study Etherpad].<br />
<br />
====Results====<br />
N/A<br />
<br /><br />
<br /><br />
<br />
===June-August 2016 Information Needs of Operators Study===<br />
====Overview====<br />
The purpose of this study was to understand the complex nature of how operators diagnose and find solutions to the problems they face.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-help Information Needs of Operators Study Etherpad/Notes].<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=dktorTIqU5s&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<br />
Main findings:<br />
* Overall, operators tend to follow a similar process for information gathering:<br />
: 1) Google or internal information search to isolate the problem<br />
: 2) Reach out to an external source for alternate ideas ? usually another co-worker or an operator in the community (indirectly via IRC or mailing list)<br />
: 3) Comb through the code to check for more granular clues to pinpoint the issue<br />
* While participants acknowledged that total consolidation of all OpenStack information was out of scope, a common theme among ideal solutions was better organization of information.<br />
<br /><br />
<br />
Potential solutions (in no particular order):<br />
: * Create a knowledge base of problems encountered and solutions proposed<br />
: * Utilize a template to ensure a common structure for capturing environment info<br />
: * Collect ?best practices? for common tasks<br />
: * Optimize search for Google results<br />
: * (Smaller company) access to other problem-solving resources provided by (larger) companies<br />
: * More detailed OpenStack logging<br />
: * Having a greater number and/or better quality of operator-focused docs<br />
: * The ability to add comments to specific documentation pages<br />
: * Providing reference architectures as a learning tool<br />
<Br><br />
<Br><br />
<br />
===July 2016 Horizon Usability Study with New Users===<br />
====Overview====<br />
The purpose of this study was to identify difficulties novice Horizon users face when launching an instance.<br />
<br />
====Study Design====<br />
17 participants performed 9 tasks individually.<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=cWj3ogTIgQ8&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<Br><br />
<Br><br />
<br />
===January 2016 Horizon User Dashboard Needs Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the design of a new end user dashboard for Horizon. This study will occur at the end of January. <br />
<br />
====Study Design====<br />
Eight participants will be interview remotely.<br />
<br />
Click [https://etherpad.openstack.org/p/mitaka-openstackux-userdashboard-interviews here] to view the study guide. (work in progress)<br />
<br />
====Results====<br />
This study will occur at the end of January. <br />
<Br><br />
<Br><br />
<br />
===January 2016 Ironic Needs-Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the UX design of the new Ironic standalone.<br />
<br />
HP, Red Hat, and Intel collaborated to execute this investigation.<br />
====Study Notes====<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-ironic-interviews Ironic Study Notes]<br />
<br /><br />
<br />
====Results====<br />
Data is currently being analyzed<br />
<br /><br />
<br /><br />
<br />
===December 2015 Nova Networks to Neutron Migration Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help better understand the attributes of OpenStack users who remain on Nova Networking rather than migrating to Neutron, and their primary reasons for doing so.<br />
<br />
HP, Red Hat, and OpenStack Foundation collaborated to execute this investigation.<br />
<br />
====Study Notes====<br />
:* [http://people.redhat.com/~julim/openstack/Nova-Neutron%20Study%20Key%20Highlights%20(July-Aug%202015).pdf Preliminary Nova-Neutron cloud operator interviews findings (July-August 2015)]<br />
:* [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf OpenStack Nova Network to Neutron Migration: Survey Results (1 Dec 2015)]<br />
====Presentation====<br />
Click [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf here] to view the results of the study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===October 2015 Persona Workshop===<br />
====Overview====<br />
The OpenStack UX project team will be meeting at IBM's Design Center to finalize a set of personas for the overall community.<br />
* [https://etherpad.openstack.org/p/October-2015-Persona-Workshop October 2015 Persona Workshop Planning] <br/><br />
====Personas====<br />
Click [https://wiki.openstack.org/wiki/OpenStack_Personas_2015 here] to view the latest OpenStack personas.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===August 2015 Horizon Launch Instance Usability===<br />
====Overview====<br />
The UX Team conducted an unmoderated usability study of Horizon in August 2015 to validate the proposed Launch Instance workflow. The intent is to feed the results of the study back to the community, make updates to the workflow and move it out of beta.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [[study tasks|Horizon Launch Instance Validation Scenario and Tasks]]<br />
:* [[issues identified|Horizon Launch Instance Validation Issues]]<br />
<Br><br />
<Br><br />
<br />
===May 2015 Menu Concept Usability===<br />
====Overview====<br />
The UX Team conducted a usability study to evaluate a proposed menu concept in Horizon and recommend ways to improved it. <br />
<Br><br />
<Br><br /><br />
<br />
===April 2015 Horizon Card Sort Validation===<br />
====Why do another Horizon card sort?====<br />
The goal of this research was to validate the 5 category model, as well as the category names, that were arrived at based on the earlier open card sort of the top of the tree Horizon items.<br />
<Br><br />
:* This data can then be used to help inform future IA decisions.<br />
<Br><br />
A moderated closed card sort was used in order to be able to probe on why participants were making the choices they were making, assess their interpretation of items, and identify any cards for which multiple categories were being considered viable.<br />
====Sample====<br />
13 individuals participated in this study.<br />
:* After the initial 3 participants, 1 of the category name was modified.<br />
:* Therefore, data from 10 participants was included in the final analysis.<br />
<Br><br />
While we tried to recruit a range, we focused on users with Horizon experience.<br />
:* 11/13 had used Horizon to create an instance in the past three months.<br />
:* 10 worked or studied in environments where cloud computing services were offered.<br />
:* All had experience with at least 1 cloud service provider.<br />
:* Participants had a range of roles, including software development, software architects, CS students, system engineers, and support.<br />
:* Participants all received a $25 Amazon gift card as a thank you for their participation.<br />
<br />
====Test Materials====<br />
Eighteen cards were used in the sort.<br />
:* These were the same cards used in the earlier, open sort.<br />
:* These cards represented the current top-of-tree for Horizon, or were recommended by the Horizon PTL.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<br />
Five categories were used:<br />
# Overview<br />
# Compute<br />
# Storage<br />
# Networking<br />
# Compute Services<br />
The term "Compute Services" was changed to “Platform Services” based on finding from the 3 initial participants.<br />
<Br><br />
The Horizon Moderated Closed Card Sort Findings (April 2015) presentation can be viewed [https://wiki.openstack.org/w/images/2/2c/Horizon_Closed_Card_Sort_Findings.pdf here]<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===December 2014 Horizon Card Sort===<br />
====Why bother with a card sort?====<br />
The goal of this research was to understand how users grouped the top of the tree items in Horizon, as well as how they labeled these groupings. This data can then be used to help inform future IA decisions. An open card sort was used to explore the category types users generated, in addition to allowing them to create the groupings that were most meaningful to them.<br />
<Br><br />
====Sample====<br />
The sample included 45 participants with recent (past 3 months) Horizon experience and 20 without recent experience.<br />
<Br><br />
====Test Materials====<br />
Eighteen cards were used in the sort. These cards used in the study are currently top-of-tree for Horizon or recommended by the Horizon PTL. <br />
<Br><br />
:* Initial pilot data indicated that the terms themselves were ambiguous, and not all participants reviewed the definitions.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<Br><br />
Click [https://wiki.openstack.org/w/images/9/94/Card_sort_findings_final.pdf here] to view the results of the Horizon card sort study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===February 2014 Horizon Usability Test===<br />
====Overview====<br />
The UX Team conducted a usability study of Horizon starting the week of February 24 2014. The intent is to feed the results of the study back to the community and take actions to improve the Horizon user experience.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [https://etherpad.openstack.org/p/personawg-usability-screener Etherpad for Collaboration for the Horizon Usability Test Screener (DRAFT)]<br />
:* [[PersonaSurvey|Horizon Usability Test Screener (Final)]]<br />
:* [[horizon-usability-test|Horizon Usability Test Tasks]]<br />
:* [[horizon-usability-test-findings|Horizon Usability Test Results]]<br />
<Br><br />
Let us know if you, or anyone you know, would be interested in participating in the study. We are specifically looking for Cloud Operators, but do not need to have experience with OpenStack. If you and/or you know someone interested in participating, please contact the [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas OpenStack Personas mailing list].<br />
<br />
<Br><br />
<Br><br />
Return to [https://wiki.openstack.org/wiki/UX OpenStack UX Wiki]</div>Julimhttps://wiki.openstack.org/w/index.php?title=HorizonUsability_Testing&diff=131394HorizonUsability Testing2016-08-18T19:31:38Z<p>Julim: /* September 2-16 Horizon Search Features Validation Study */</p>
<hr />
<div><br />
==Overview==<br />
The following is a list of user research activities that have been conducted on behalf of the community. The sessions associated with each study are streamed to the community and the results are available by clicking the link at the end of each description.<br />
<Br><br />
<Br><br />
The studies are ordered with the most recent at the top. <br />
<br />
List of current efforts underway may be seen at [[UX#Research_Priorities_for_Newton|Research Priorities for Newton]].<br />
<Br><br />
<Br><br />
<br />
===September 2016 Horizon Search Features Validation Study===<br />
====Overview====<br />
The Horizon team is developing a plugin that integrates a search feature into the GUI. The introduction of search into Horizon changes many of the ways in which users can interact with the information about their cloud, so we're interested in finding out which interactions work the best. We're particularly interested in performance (how fast operators can execute their workflows) and in usability (how well the information is presented).<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/searchlight-ui-usuability-study Horizon Search Features Validation Study Etherpad].<br />
<br />
====Results====<br />
N/A<br />
<br /><br />
<br /><br />
<br />
===June-August 2016 Information Needs of Operators Study===<br />
====Overview====<br />
The purpose of this study was to understand the complex nature of how operators diagnose and find solutions to the problems they face.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-help Information Needs of Operators Study Etherpad/Notes].<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=dktorTIqU5s&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<br />
Main findings:<br />
* Overall, operators tend to follow a similar process for information gathering:<br />
: 1) Google or internal information search to isolate the problem<br />
: 2) Reach out to an external source for alternate ideas ? usually another co-worker or an operator in the community (indirectly via IRC or mailing list)<br />
: 3) Comb through the code to check for more granular clues to pinpoint the issue<br />
* While participants acknowledged that total consolidation of all OpenStack information was out of scope, a common theme among ideal solutions was better organization of information.<br />
<br /><br />
<br />
Potential solutions (in no particular order):<br />
: * Create a knowledge base of problems encountered and solutions proposed<br />
: * Utilize a template to ensure a common structure for capturing environment info<br />
: * Collect ?best practices? for common tasks<br />
: * Optimize search for Google results<br />
: * (Smaller company) access to other problem-solving resources provided by (larger) companies<br />
: * More detailed OpenStack logging<br />
: * Having a greater number and/or better quality of operator-focused docs<br />
: * The ability to add comments to specific documentation pages<br />
: * Providing reference architectures as a learning tool<br />
<Br><br />
<Br><br />
<br />
===July 2016 Horizon Usability Study with New Users===<br />
====Overview====<br />
The purpose of this study was to identify difficulties novice Horizon users face when launching an instance.<br />
<br />
====Study Design====<br />
17 participants performed 9 tasks individually.<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=cWj3ogTIgQ8&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<Br><br />
<Br><br />
<br />
===January 2016 Horizon User Dashboard Needs Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the design of a new end user dashboard for Horizon. This study will occur at the end of January. <br />
<br />
====Study Design====<br />
Eight participants will be interview remotely.<br />
<br />
Click [https://etherpad.openstack.org/p/mitaka-openstackux-userdashboard-interviews here] to view the study guide. (work in progress)<br />
<br />
====Results====<br />
This study will occur at the end of January. <br />
<Br><br />
<Br><br />
<br />
===January 2016 Ironic Needs-Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the UX design of the new Ironic standalone.<br />
<br />
HP, Red Hat, and Intel collaborated to execute this investigation.<br />
====Study Notes====<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-ironic-interviews Ironic Study Notes]<br />
<br /><br />
<br />
====Results====<br />
Data is currently being analyzed<br />
<br /><br />
<br /><br />
<br />
===December 2015 Nova Networks to Neutron Migration Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help better understand the attributes of OpenStack users who remain on Nova Networking rather than migrating to Neutron, and their primary reasons for doing so.<br />
<br />
HP, Red Hat, and OpenStack Foundation collaborated to execute this investigation.<br />
<br />
====Study Notes====<br />
:* [http://people.redhat.com/~julim/openstack/Nova-Neutron%20Study%20Key%20Highlights%20(July-Aug%202015).pdf Preliminary Nova-Neutron cloud operator interviews findings (July-August 2015)]<br />
:* [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf OpenStack Nova Network to Neutron Migration: Survey Results (1 Dec 2015)]<br />
====Presentation====<br />
Click [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf here] to view the results of the study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===October 2015 Persona Workshop===<br />
====Overview====<br />
The OpenStack UX project team will be meeting at IBM's Design Center to finalize a set of personas for the overall community.<br />
* [https://etherpad.openstack.org/p/October-2015-Persona-Workshop October 2015 Persona Workshop Planning] <br/><br />
====Personas====<br />
Click [https://wiki.openstack.org/wiki/OpenStack_Personas_2015 here] to view the latest OpenStack personas.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===August 2015 Horizon Launch Instance Usability===<br />
====Overview====<br />
The UX Team conducted an unmoderated usability study of Horizon in August 2015 to validate the proposed Launch Instance workflow. The intent is to feed the results of the study back to the community, make updates to the workflow and move it out of beta.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [[study tasks|Horizon Launch Instance Validation Scenario and Tasks]]<br />
:* [[issues identified|Horizon Launch Instance Validation Issues]]<br />
<Br><br />
<Br><br />
<br />
===May 2015 Menu Concept Usability===<br />
====Overview====<br />
The UX Team conducted a usability study to evaluate a proposed menu concept in Horizon and recommend ways to improved it. <br />
<Br><br />
<Br><br /><br />
<br />
===April 2015 Horizon Card Sort Validation===<br />
====Why do another Horizon card sort?====<br />
The goal of this research was to validate the 5 category model, as well as the category names, that were arrived at based on the earlier open card sort of the top of the tree Horizon items.<br />
<Br><br />
:* This data can then be used to help inform future IA decisions.<br />
<Br><br />
A moderated closed card sort was used in order to be able to probe on why participants were making the choices they were making, assess their interpretation of items, and identify any cards for which multiple categories were being considered viable.<br />
====Sample====<br />
13 individuals participated in this study.<br />
:* After the initial 3 participants, 1 of the category name was modified.<br />
:* Therefore, data from 10 participants was included in the final analysis.<br />
<Br><br />
While we tried to recruit a range, we focused on users with Horizon experience.<br />
:* 11/13 had used Horizon to create an instance in the past three months.<br />
:* 10 worked or studied in environments where cloud computing services were offered.<br />
:* All had experience with at least 1 cloud service provider.<br />
:* Participants had a range of roles, including software development, software architects, CS students, system engineers, and support.<br />
:* Participants all received a $25 Amazon gift card as a thank you for their participation.<br />
<br />
====Test Materials====<br />
Eighteen cards were used in the sort.<br />
:* These were the same cards used in the earlier, open sort.<br />
:* These cards represented the current top-of-tree for Horizon, or were recommended by the Horizon PTL.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<br />
Five categories were used:<br />
# Overview<br />
# Compute<br />
# Storage<br />
# Networking<br />
# Compute Services<br />
The term "Compute Services" was changed to “Platform Services” based on finding from the 3 initial participants.<br />
<Br><br />
The Horizon Moderated Closed Card Sort Findings (April 2015) presentation can be viewed [https://wiki.openstack.org/w/images/2/2c/Horizon_Closed_Card_Sort_Findings.pdf here]<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===December 2014 Horizon Card Sort===<br />
====Why bother with a card sort?====<br />
The goal of this research was to understand how users grouped the top of the tree items in Horizon, as well as how they labeled these groupings. This data can then be used to help inform future IA decisions. An open card sort was used to explore the category types users generated, in addition to allowing them to create the groupings that were most meaningful to them.<br />
<Br><br />
====Sample====<br />
The sample included 45 participants with recent (past 3 months) Horizon experience and 20 without recent experience.<br />
<Br><br />
====Test Materials====<br />
Eighteen cards were used in the sort. These cards used in the study are currently top-of-tree for Horizon or recommended by the Horizon PTL. <br />
<Br><br />
:* Initial pilot data indicated that the terms themselves were ambiguous, and not all participants reviewed the definitions.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<Br><br />
Click [https://wiki.openstack.org/w/images/9/94/Card_sort_findings_final.pdf here] to view the results of the Horizon card sort study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===February 2014 Horizon Usability Test===<br />
====Overview====<br />
The UX Team conducted a usability study of Horizon starting the week of February 24 2014. The intent is to feed the results of the study back to the community and take actions to improve the Horizon user experience.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [https://etherpad.openstack.org/p/personawg-usability-screener Etherpad for Collaboration for the Horizon Usability Test Screener (DRAFT)]<br />
:* [[PersonaSurvey|Horizon Usability Test Screener (Final)]]<br />
:* [[horizon-usability-test|Horizon Usability Test Tasks]]<br />
:* [[horizon-usability-test-findings|Horizon Usability Test Results]]<br />
<Br><br />
Let us know if you, or anyone you know, would be interested in participating in the study. We are specifically looking for Cloud Operators, but do not need to have experience with OpenStack. If you and/or you know someone interested in participating, please contact the [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas OpenStack Personas mailing list].<br />
<br />
<Br><br />
<Br><br />
Return to [https://wiki.openstack.org/wiki/UX OpenStack UX Wiki]</div>Julimhttps://wiki.openstack.org/w/index.php?title=HorizonUsability_Testing&diff=131393HorizonUsability Testing2016-08-18T19:31:11Z<p>Julim: /* June-August 2016 Information Needs of Operators Study */</p>
<hr />
<div><br />
==Overview==<br />
The following is a list of user research activities that have been conducted on behalf of the community. The sessions associated with each study are streamed to the community and the results are available by clicking the link at the end of each description.<br />
<Br><br />
<Br><br />
The studies are ordered with the most recent at the top. <br />
<br />
List of current efforts underway may be seen at [[UX#Research_Priorities_for_Newton|Research Priorities for Newton]].<br />
<Br><br />
<Br><br />
<br />
===September 2-16 Horizon Search Features Validation Study===<br />
====Overview====<br />
The Horizon team is developing a plugin that integrates a search feature into the GUI. The introduction of search into Horizon changes many of the ways in which users can interact with the information about their cloud, so we're interested in finding out which interactions work the best. We're particularly interested in performance (how fast operators can execute their workflows) and in usability (how well the information is presented).<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/searchlight-ui-usuability-study Horizon Search Features Validation Study Etherpad].<br />
<br />
====Results====<br />
N/A<br />
<br /><br />
<br /><br />
<br />
===June-August 2016 Information Needs of Operators Study===<br />
====Overview====<br />
The purpose of this study was to understand the complex nature of how operators diagnose and find solutions to the problems they face.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-help Information Needs of Operators Study Etherpad/Notes].<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=dktorTIqU5s&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<br />
Main findings:<br />
* Overall, operators tend to follow a similar process for information gathering:<br />
: 1) Google or internal information search to isolate the problem<br />
: 2) Reach out to an external source for alternate ideas ? usually another co-worker or an operator in the community (indirectly via IRC or mailing list)<br />
: 3) Comb through the code to check for more granular clues to pinpoint the issue<br />
* While participants acknowledged that total consolidation of all OpenStack information was out of scope, a common theme among ideal solutions was better organization of information.<br />
<br /><br />
<br />
Potential solutions (in no particular order):<br />
: * Create a knowledge base of problems encountered and solutions proposed<br />
: * Utilize a template to ensure a common structure for capturing environment info<br />
: * Collect ?best practices? for common tasks<br />
: * Optimize search for Google results<br />
: * (Smaller company) access to other problem-solving resources provided by (larger) companies<br />
: * More detailed OpenStack logging<br />
: * Having a greater number and/or better quality of operator-focused docs<br />
: * The ability to add comments to specific documentation pages<br />
: * Providing reference architectures as a learning tool<br />
<Br><br />
<Br><br />
<br />
===July 2016 Horizon Usability Study with New Users===<br />
====Overview====<br />
The purpose of this study was to identify difficulties novice Horizon users face when launching an instance.<br />
<br />
====Study Design====<br />
17 participants performed 9 tasks individually.<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=cWj3ogTIgQ8&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<Br><br />
<Br><br />
<br />
===January 2016 Horizon User Dashboard Needs Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the design of a new end user dashboard for Horizon. This study will occur at the end of January. <br />
<br />
====Study Design====<br />
Eight participants will be interview remotely.<br />
<br />
Click [https://etherpad.openstack.org/p/mitaka-openstackux-userdashboard-interviews here] to view the study guide. (work in progress)<br />
<br />
====Results====<br />
This study will occur at the end of January. <br />
<Br><br />
<Br><br />
<br />
===January 2016 Ironic Needs-Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the UX design of the new Ironic standalone.<br />
<br />
HP, Red Hat, and Intel collaborated to execute this investigation.<br />
====Study Notes====<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-ironic-interviews Ironic Study Notes]<br />
<br /><br />
<br />
====Results====<br />
Data is currently being analyzed<br />
<br /><br />
<br /><br />
<br />
===December 2015 Nova Networks to Neutron Migration Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help better understand the attributes of OpenStack users who remain on Nova Networking rather than migrating to Neutron, and their primary reasons for doing so.<br />
<br />
HP, Red Hat, and OpenStack Foundation collaborated to execute this investigation.<br />
<br />
====Study Notes====<br />
:* [http://people.redhat.com/~julim/openstack/Nova-Neutron%20Study%20Key%20Highlights%20(July-Aug%202015).pdf Preliminary Nova-Neutron cloud operator interviews findings (July-August 2015)]<br />
:* [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf OpenStack Nova Network to Neutron Migration: Survey Results (1 Dec 2015)]<br />
====Presentation====<br />
Click [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf here] to view the results of the study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===October 2015 Persona Workshop===<br />
====Overview====<br />
The OpenStack UX project team will be meeting at IBM's Design Center to finalize a set of personas for the overall community.<br />
* [https://etherpad.openstack.org/p/October-2015-Persona-Workshop October 2015 Persona Workshop Planning] <br/><br />
====Personas====<br />
Click [https://wiki.openstack.org/wiki/OpenStack_Personas_2015 here] to view the latest OpenStack personas.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===August 2015 Horizon Launch Instance Usability===<br />
====Overview====<br />
The UX Team conducted an unmoderated usability study of Horizon in August 2015 to validate the proposed Launch Instance workflow. The intent is to feed the results of the study back to the community, make updates to the workflow and move it out of beta.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [[study tasks|Horizon Launch Instance Validation Scenario and Tasks]]<br />
:* [[issues identified|Horizon Launch Instance Validation Issues]]<br />
<Br><br />
<Br><br />
<br />
===May 2015 Menu Concept Usability===<br />
====Overview====<br />
The UX Team conducted a usability study to evaluate a proposed menu concept in Horizon and recommend ways to improved it. <br />
<Br><br />
<Br><br /><br />
<br />
===April 2015 Horizon Card Sort Validation===<br />
====Why do another Horizon card sort?====<br />
The goal of this research was to validate the 5 category model, as well as the category names, that were arrived at based on the earlier open card sort of the top of the tree Horizon items.<br />
<Br><br />
:* This data can then be used to help inform future IA decisions.<br />
<Br><br />
A moderated closed card sort was used in order to be able to probe on why participants were making the choices they were making, assess their interpretation of items, and identify any cards for which multiple categories were being considered viable.<br />
====Sample====<br />
13 individuals participated in this study.<br />
:* After the initial 3 participants, 1 of the category name was modified.<br />
:* Therefore, data from 10 participants was included in the final analysis.<br />
<Br><br />
While we tried to recruit a range, we focused on users with Horizon experience.<br />
:* 11/13 had used Horizon to create an instance in the past three months.<br />
:* 10 worked or studied in environments where cloud computing services were offered.<br />
:* All had experience with at least 1 cloud service provider.<br />
:* Participants had a range of roles, including software development, software architects, CS students, system engineers, and support.<br />
:* Participants all received a $25 Amazon gift card as a thank you for their participation.<br />
<br />
====Test Materials====<br />
Eighteen cards were used in the sort.<br />
:* These were the same cards used in the earlier, open sort.<br />
:* These cards represented the current top-of-tree for Horizon, or were recommended by the Horizon PTL.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<br />
Five categories were used:<br />
# Overview<br />
# Compute<br />
# Storage<br />
# Networking<br />
# Compute Services<br />
The term "Compute Services" was changed to “Platform Services” based on finding from the 3 initial participants.<br />
<Br><br />
The Horizon Moderated Closed Card Sort Findings (April 2015) presentation can be viewed [https://wiki.openstack.org/w/images/2/2c/Horizon_Closed_Card_Sort_Findings.pdf here]<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===December 2014 Horizon Card Sort===<br />
====Why bother with a card sort?====<br />
The goal of this research was to understand how users grouped the top of the tree items in Horizon, as well as how they labeled these groupings. This data can then be used to help inform future IA decisions. An open card sort was used to explore the category types users generated, in addition to allowing them to create the groupings that were most meaningful to them.<br />
<Br><br />
====Sample====<br />
The sample included 45 participants with recent (past 3 months) Horizon experience and 20 without recent experience.<br />
<Br><br />
====Test Materials====<br />
Eighteen cards were used in the sort. These cards used in the study are currently top-of-tree for Horizon or recommended by the Horizon PTL. <br />
<Br><br />
:* Initial pilot data indicated that the terms themselves were ambiguous, and not all participants reviewed the definitions.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<Br><br />
Click [https://wiki.openstack.org/w/images/9/94/Card_sort_findings_final.pdf here] to view the results of the Horizon card sort study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===February 2014 Horizon Usability Test===<br />
====Overview====<br />
The UX Team conducted a usability study of Horizon starting the week of February 24 2014. The intent is to feed the results of the study back to the community and take actions to improve the Horizon user experience.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [https://etherpad.openstack.org/p/personawg-usability-screener Etherpad for Collaboration for the Horizon Usability Test Screener (DRAFT)]<br />
:* [[PersonaSurvey|Horizon Usability Test Screener (Final)]]<br />
:* [[horizon-usability-test|Horizon Usability Test Tasks]]<br />
:* [[horizon-usability-test-findings|Horizon Usability Test Results]]<br />
<Br><br />
Let us know if you, or anyone you know, would be interested in participating in the study. We are specifically looking for Cloud Operators, but do not need to have experience with OpenStack. If you and/or you know someone interested in participating, please contact the [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas OpenStack Personas mailing list].<br />
<br />
<Br><br />
<Br><br />
Return to [https://wiki.openstack.org/wiki/UX OpenStack UX Wiki]</div>Julimhttps://wiki.openstack.org/w/index.php?title=HorizonUsability_Testing&diff=131392HorizonUsability Testing2016-08-18T19:26:44Z<p>Julim: /* January 2016 Ironic Needs-Finding Study */</p>
<hr />
<div><br />
==Overview==<br />
The following is a list of user research activities that have been conducted on behalf of the community. The sessions associated with each study are streamed to the community and the results are available by clicking the link at the end of each description.<br />
<Br><br />
<Br><br />
The studies are ordered with the most recent at the top. <br />
<br />
List of current efforts underway may be seen at [[UX#Research_Priorities_for_Newton|Research Priorities for Newton]].<br />
<Br><br />
<Br><br />
<br />
===June-August 2016 Information Needs of Operators Study===<br />
====Overview====<br />
The purpose of this study was to understand the complex nature of how operators diagnose and find solutions to the problems they face.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-help Information Needs of Operators Study Etherpad/Notes].<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=dktorTIqU5s&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<br />
Main findings:<br />
* Overall, operators tend to follow a similar process for information gathering:<br />
: 1) Google or internal information search to isolate the problem<br />
: 2) Reach out to an external source for alternate ideas ? usually another co-worker or an operator in the community (indirectly via IRC or mailing list)<br />
: 3) Comb through the code to check for more granular clues to pinpoint the issue<br />
* While participants acknowledged that total consolidation of all OpenStack information was out of scope, a common theme among ideal solutions was better organization of information.<br />
<br /><br />
<br />
Potential solutions (in no particular order):<br />
: * Create a knowledge base of problems encountered and solutions proposed<br />
: * Utilize a template to ensure a common structure for capturing environment info<br />
: * Collect ?best practices? for common tasks<br />
: * Optimize search for Google results<br />
: * (Smaller company) access to other problem-solving resources provided by (larger) companies<br />
: * More detailed OpenStack logging<br />
: * Having a greater number and/or better quality of operator-focused docs<br />
: * The ability to add comments to specific documentation pages<br />
: * Providing reference architectures as a learning tool<br />
<Br><br />
<Br><br />
<br />
===July 2016 Horizon Usability Study with New Users===<br />
====Overview====<br />
The purpose of this study was to identify difficulties novice Horizon users face when launching an instance.<br />
<br />
====Study Design====<br />
17 participants performed 9 tasks individually.<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=cWj3ogTIgQ8&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<Br><br />
<Br><br />
<br />
===January 2016 Horizon User Dashboard Needs Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the design of a new end user dashboard for Horizon. This study will occur at the end of January. <br />
<br />
====Study Design====<br />
Eight participants will be interview remotely.<br />
<br />
Click [https://etherpad.openstack.org/p/mitaka-openstackux-userdashboard-interviews here] to view the study guide. (work in progress)<br />
<br />
====Results====<br />
This study will occur at the end of January. <br />
<Br><br />
<Br><br />
<br />
===January 2016 Ironic Needs-Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the UX design of the new Ironic standalone.<br />
<br />
HP, Red Hat, and Intel collaborated to execute this investigation.<br />
====Study Notes====<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-ironic-interviews Ironic Study Notes]<br />
<br /><br />
<br />
====Results====<br />
Data is currently being analyzed<br />
<br /><br />
<br /><br />
<br />
===December 2015 Nova Networks to Neutron Migration Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help better understand the attributes of OpenStack users who remain on Nova Networking rather than migrating to Neutron, and their primary reasons for doing so.<br />
<br />
HP, Red Hat, and OpenStack Foundation collaborated to execute this investigation.<br />
<br />
====Study Notes====<br />
:* [http://people.redhat.com/~julim/openstack/Nova-Neutron%20Study%20Key%20Highlights%20(July-Aug%202015).pdf Preliminary Nova-Neutron cloud operator interviews findings (July-August 2015)]<br />
:* [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf OpenStack Nova Network to Neutron Migration: Survey Results (1 Dec 2015)]<br />
====Presentation====<br />
Click [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf here] to view the results of the study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===October 2015 Persona Workshop===<br />
====Overview====<br />
The OpenStack UX project team will be meeting at IBM's Design Center to finalize a set of personas for the overall community.<br />
* [https://etherpad.openstack.org/p/October-2015-Persona-Workshop October 2015 Persona Workshop Planning] <br/><br />
====Personas====<br />
Click [https://wiki.openstack.org/wiki/OpenStack_Personas_2015 here] to view the latest OpenStack personas.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===August 2015 Horizon Launch Instance Usability===<br />
====Overview====<br />
The UX Team conducted an unmoderated usability study of Horizon in August 2015 to validate the proposed Launch Instance workflow. The intent is to feed the results of the study back to the community, make updates to the workflow and move it out of beta.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [[study tasks|Horizon Launch Instance Validation Scenario and Tasks]]<br />
:* [[issues identified|Horizon Launch Instance Validation Issues]]<br />
<Br><br />
<Br><br />
<br />
===May 2015 Menu Concept Usability===<br />
====Overview====<br />
The UX Team conducted a usability study to evaluate a proposed menu concept in Horizon and recommend ways to improved it. <br />
<Br><br />
<Br><br /><br />
<br />
===April 2015 Horizon Card Sort Validation===<br />
====Why do another Horizon card sort?====<br />
The goal of this research was to validate the 5 category model, as well as the category names, that were arrived at based on the earlier open card sort of the top of the tree Horizon items.<br />
<Br><br />
:* This data can then be used to help inform future IA decisions.<br />
<Br><br />
A moderated closed card sort was used in order to be able to probe on why participants were making the choices they were making, assess their interpretation of items, and identify any cards for which multiple categories were being considered viable.<br />
====Sample====<br />
13 individuals participated in this study.<br />
:* After the initial 3 participants, 1 of the category name was modified.<br />
:* Therefore, data from 10 participants was included in the final analysis.<br />
<Br><br />
While we tried to recruit a range, we focused on users with Horizon experience.<br />
:* 11/13 had used Horizon to create an instance in the past three months.<br />
:* 10 worked or studied in environments where cloud computing services were offered.<br />
:* All had experience with at least 1 cloud service provider.<br />
:* Participants had a range of roles, including software development, software architects, CS students, system engineers, and support.<br />
:* Participants all received a $25 Amazon gift card as a thank you for their participation.<br />
<br />
====Test Materials====<br />
Eighteen cards were used in the sort.<br />
:* These were the same cards used in the earlier, open sort.<br />
:* These cards represented the current top-of-tree for Horizon, or were recommended by the Horizon PTL.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<br />
Five categories were used:<br />
# Overview<br />
# Compute<br />
# Storage<br />
# Networking<br />
# Compute Services<br />
The term "Compute Services" was changed to “Platform Services” based on finding from the 3 initial participants.<br />
<Br><br />
The Horizon Moderated Closed Card Sort Findings (April 2015) presentation can be viewed [https://wiki.openstack.org/w/images/2/2c/Horizon_Closed_Card_Sort_Findings.pdf here]<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===December 2014 Horizon Card Sort===<br />
====Why bother with a card sort?====<br />
The goal of this research was to understand how users grouped the top of the tree items in Horizon, as well as how they labeled these groupings. This data can then be used to help inform future IA decisions. An open card sort was used to explore the category types users generated, in addition to allowing them to create the groupings that were most meaningful to them.<br />
<Br><br />
====Sample====<br />
The sample included 45 participants with recent (past 3 months) Horizon experience and 20 without recent experience.<br />
<Br><br />
====Test Materials====<br />
Eighteen cards were used in the sort. These cards used in the study are currently top-of-tree for Horizon or recommended by the Horizon PTL. <br />
<Br><br />
:* Initial pilot data indicated that the terms themselves were ambiguous, and not all participants reviewed the definitions.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<Br><br />
Click [https://wiki.openstack.org/w/images/9/94/Card_sort_findings_final.pdf here] to view the results of the Horizon card sort study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===February 2014 Horizon Usability Test===<br />
====Overview====<br />
The UX Team conducted a usability study of Horizon starting the week of February 24 2014. The intent is to feed the results of the study back to the community and take actions to improve the Horizon user experience.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [https://etherpad.openstack.org/p/personawg-usability-screener Etherpad for Collaboration for the Horizon Usability Test Screener (DRAFT)]<br />
:* [[PersonaSurvey|Horizon Usability Test Screener (Final)]]<br />
:* [[horizon-usability-test|Horizon Usability Test Tasks]]<br />
:* [[horizon-usability-test-findings|Horizon Usability Test Results]]<br />
<Br><br />
Let us know if you, or anyone you know, would be interested in participating in the study. We are specifically looking for Cloud Operators, but do not need to have experience with OpenStack. If you and/or you know someone interested in participating, please contact the [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas OpenStack Personas mailing list].<br />
<br />
<Br><br />
<Br><br />
Return to [https://wiki.openstack.org/wiki/UX OpenStack UX Wiki]</div>Julimhttps://wiki.openstack.org/w/index.php?title=HorizonUsability_Testing&diff=131391HorizonUsability Testing2016-08-18T19:23:21Z<p>Julim: </p>
<hr />
<div><br />
==Overview==<br />
The following is a list of user research activities that have been conducted on behalf of the community. The sessions associated with each study are streamed to the community and the results are available by clicking the link at the end of each description.<br />
<Br><br />
<Br><br />
The studies are ordered with the most recent at the top. <br />
<br />
List of current efforts underway may be seen at [[UX#Research_Priorities_for_Newton|Research Priorities for Newton]].<br />
<Br><br />
<Br><br />
<br />
===June-August 2016 Information Needs of Operators Study===<br />
====Overview====<br />
The purpose of this study was to understand the complex nature of how operators diagnose and find solutions to the problems they face.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-help Information Needs of Operators Study Etherpad/Notes].<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=dktorTIqU5s&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<br />
Main findings:<br />
* Overall, operators tend to follow a similar process for information gathering:<br />
: 1) Google or internal information search to isolate the problem<br />
: 2) Reach out to an external source for alternate ideas ? usually another co-worker or an operator in the community (indirectly via IRC or mailing list)<br />
: 3) Comb through the code to check for more granular clues to pinpoint the issue<br />
* While participants acknowledged that total consolidation of all OpenStack information was out of scope, a common theme among ideal solutions was better organization of information.<br />
<br /><br />
<br />
Potential solutions (in no particular order):<br />
: * Create a knowledge base of problems encountered and solutions proposed<br />
: * Utilize a template to ensure a common structure for capturing environment info<br />
: * Collect ?best practices? for common tasks<br />
: * Optimize search for Google results<br />
: * (Smaller company) access to other problem-solving resources provided by (larger) companies<br />
: * More detailed OpenStack logging<br />
: * Having a greater number and/or better quality of operator-focused docs<br />
: * The ability to add comments to specific documentation pages<br />
: * Providing reference architectures as a learning tool<br />
<Br><br />
<Br><br />
<br />
===July 2016 Horizon Usability Study with New Users===<br />
====Overview====<br />
The purpose of this study was to identify difficulties novice Horizon users face when launching an instance.<br />
<br />
====Study Design====<br />
17 participants performed 9 tasks individually.<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=cWj3ogTIgQ8&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<Br><br />
<Br><br />
<br />
===January 2016 Horizon User Dashboard Needs Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the design of a new end user dashboard for Horizon. This study will occur at the end of January. <br />
<br />
====Study Design====<br />
Eight participants will be interview remotely.<br />
<br />
Click [https://etherpad.openstack.org/p/mitaka-openstackux-userdashboard-interviews here] to view the study guide. (work in progress)<br />
<br />
====Results====<br />
This study will occur at the end of January. <br />
<Br><br />
<Br><br />
<br />
===January 2016 Ironic Needs-Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the UX design of the new Ironic standalone.<br />
<br />
HP, Red Hat, and Intel collaborated to execute this investigation.<br />
<br />
====Results====<br />
Data is currently being analyzed<br />
<br /><br />
<br /><br />
<br />
===December 2015 Nova Networks to Neutron Migration Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help better understand the attributes of OpenStack users who remain on Nova Networking rather than migrating to Neutron, and their primary reasons for doing so.<br />
<br />
HP, Red Hat, and OpenStack Foundation collaborated to execute this investigation.<br />
<br />
====Study Notes====<br />
:* [http://people.redhat.com/~julim/openstack/Nova-Neutron%20Study%20Key%20Highlights%20(July-Aug%202015).pdf Preliminary Nova-Neutron cloud operator interviews findings (July-August 2015)]<br />
:* [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf OpenStack Nova Network to Neutron Migration: Survey Results (1 Dec 2015)]<br />
====Presentation====<br />
Click [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf here] to view the results of the study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===October 2015 Persona Workshop===<br />
====Overview====<br />
The OpenStack UX project team will be meeting at IBM's Design Center to finalize a set of personas for the overall community.<br />
* [https://etherpad.openstack.org/p/October-2015-Persona-Workshop October 2015 Persona Workshop Planning] <br/><br />
====Personas====<br />
Click [https://wiki.openstack.org/wiki/OpenStack_Personas_2015 here] to view the latest OpenStack personas.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===August 2015 Horizon Launch Instance Usability===<br />
====Overview====<br />
The UX Team conducted an unmoderated usability study of Horizon in August 2015 to validate the proposed Launch Instance workflow. The intent is to feed the results of the study back to the community, make updates to the workflow and move it out of beta.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [[study tasks|Horizon Launch Instance Validation Scenario and Tasks]]<br />
:* [[issues identified|Horizon Launch Instance Validation Issues]]<br />
<Br><br />
<Br><br />
<br />
===May 2015 Menu Concept Usability===<br />
====Overview====<br />
The UX Team conducted a usability study to evaluate a proposed menu concept in Horizon and recommend ways to improved it. <br />
<Br><br />
<Br><br /><br />
<br />
===April 2015 Horizon Card Sort Validation===<br />
====Why do another Horizon card sort?====<br />
The goal of this research was to validate the 5 category model, as well as the category names, that were arrived at based on the earlier open card sort of the top of the tree Horizon items.<br />
<Br><br />
:* This data can then be used to help inform future IA decisions.<br />
<Br><br />
A moderated closed card sort was used in order to be able to probe on why participants were making the choices they were making, assess their interpretation of items, and identify any cards for which multiple categories were being considered viable.<br />
====Sample====<br />
13 individuals participated in this study.<br />
:* After the initial 3 participants, 1 of the category name was modified.<br />
:* Therefore, data from 10 participants was included in the final analysis.<br />
<Br><br />
While we tried to recruit a range, we focused on users with Horizon experience.<br />
:* 11/13 had used Horizon to create an instance in the past three months.<br />
:* 10 worked or studied in environments where cloud computing services were offered.<br />
:* All had experience with at least 1 cloud service provider.<br />
:* Participants had a range of roles, including software development, software architects, CS students, system engineers, and support.<br />
:* Participants all received a $25 Amazon gift card as a thank you for their participation.<br />
<br />
====Test Materials====<br />
Eighteen cards were used in the sort.<br />
:* These were the same cards used in the earlier, open sort.<br />
:* These cards represented the current top-of-tree for Horizon, or were recommended by the Horizon PTL.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<br />
Five categories were used:<br />
# Overview<br />
# Compute<br />
# Storage<br />
# Networking<br />
# Compute Services<br />
The term "Compute Services" was changed to “Platform Services” based on finding from the 3 initial participants.<br />
<Br><br />
The Horizon Moderated Closed Card Sort Findings (April 2015) presentation can be viewed [https://wiki.openstack.org/w/images/2/2c/Horizon_Closed_Card_Sort_Findings.pdf here]<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===December 2014 Horizon Card Sort===<br />
====Why bother with a card sort?====<br />
The goal of this research was to understand how users grouped the top of the tree items in Horizon, as well as how they labeled these groupings. This data can then be used to help inform future IA decisions. An open card sort was used to explore the category types users generated, in addition to allowing them to create the groupings that were most meaningful to them.<br />
<Br><br />
====Sample====<br />
The sample included 45 participants with recent (past 3 months) Horizon experience and 20 without recent experience.<br />
<Br><br />
====Test Materials====<br />
Eighteen cards were used in the sort. These cards used in the study are currently top-of-tree for Horizon or recommended by the Horizon PTL. <br />
<Br><br />
:* Initial pilot data indicated that the terms themselves were ambiguous, and not all participants reviewed the definitions.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<Br><br />
Click [https://wiki.openstack.org/w/images/9/94/Card_sort_findings_final.pdf here] to view the results of the Horizon card sort study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===February 2014 Horizon Usability Test===<br />
====Overview====<br />
The UX Team conducted a usability study of Horizon starting the week of February 24 2014. The intent is to feed the results of the study back to the community and take actions to improve the Horizon user experience.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [https://etherpad.openstack.org/p/personawg-usability-screener Etherpad for Collaboration for the Horizon Usability Test Screener (DRAFT)]<br />
:* [[PersonaSurvey|Horizon Usability Test Screener (Final)]]<br />
:* [[horizon-usability-test|Horizon Usability Test Tasks]]<br />
:* [[horizon-usability-test-findings|Horizon Usability Test Results]]<br />
<Br><br />
Let us know if you, or anyone you know, would be interested in participating in the study. We are specifically looking for Cloud Operators, but do not need to have experience with OpenStack. If you and/or you know someone interested in participating, please contact the [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas OpenStack Personas mailing list].<br />
<br />
<Br><br />
<Br><br />
Return to [https://wiki.openstack.org/wiki/UX OpenStack UX Wiki]</div>Julimhttps://wiki.openstack.org/w/index.php?title=HorizonUsability_Testing&diff=131390HorizonUsability Testing2016-08-18T19:22:20Z<p>Julim: /* Results */</p>
<hr />
<div><br />
==Overview==<br />
The following is a list of user research activities that have been conducted on behalf of the community. The sessions associated with each study are streamed to the community and the results are available by clicking the link at the end of each description.<br />
<Br><br />
<Br><br />
The studies are ordered with the most recent at the top. <br />
<br />
List of current efforts underway may be seen at [[UX#Research_Priorities_for_Newton|Research Priorities for Newton]].<br />
<Br><br />
<Br><br />
<br />
===June-August 2016 Information Needs of Operators Study===<br />
====Overview====<br />
The purpose of this study was to understand the complex nature of how operators diagnose and find solutions to the problems they face.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-help Information Needs of Operators Study Etherpad/Notes].<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=dktorTIqU5s&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<br />
Main findings:<br />
* Overall, operators tend to follow a similar process for information gathering:<br />
: 1) Google or internal information search to isolate the problem<br />
: 2) Reach out to an external source for alternate ideas ? usually another co-worker or an operator in the community (indirectly via IRC or mailing list)<br />
: 3) Comb through the code to check for more granular clues to pinpoint the issue<br />
* While participants acknowledged that total consolidation of all OpenStack information was out of scope, a common theme among ideal solutions was better organization of information.<br />
<br />
Potential solutions (in no particular order):<br />
: * Create a knowledge base of problems encountered and solutions proposed<br />
: * Utilize a template to ensure a common structure for capturing environment info<br />
: * Collect ?best practices? for common tasks<br />
: * Optimize search for Google results<br />
: * (Smaller company) access to other problem-solving resources provided by (larger) companies<br />
: * More detailed OpenStack logging<br />
: * Having a greater number and/or better quality of operator-focused docs<br />
: * The ability to add comments to specific documentation pages<br />
: * Providing reference architectures as a learning tool<br />
<br />
===July 2016 Horizon Usability Study with New Users===<br />
====Overview====<br />
The purpose of this study was to identify difficulties novice Horizon users face when launching an instance.<br />
<br />
====Study Design====<br />
17 participants performed 9 tasks individually.<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=cWj3ogTIgQ8&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<br />
===January 2016 Horizon User Dashboard Needs Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the design of a new end user dashboard for Horizon. This study will occur at the end of January. <br />
<br />
====Study Design====<br />
Eight participants will be interview remotely.<br />
<br />
Click [https://etherpad.openstack.org/p/mitaka-openstackux-userdashboard-interviews here] to view the study guide. (work in progress)<br />
<br />
====Results====<br />
This study will occur at the end of January. <br />
<br />
===January 2016 Ironic Needs-Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the UX design of the new Ironic standalone.<br />
<br />
HP, Red Hat, and Intel collaborated to execute this investigation.<br />
<br />
====Results====<br />
Data is currently being analyzed<br />
<br /><br />
<br /><br />
<br />
===December 2015 Nova Networks to Neutron Migration Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help better understand the attributes of OpenStack users who remain on Nova Networking rather than migrating to Neutron, and their primary reasons for doing so.<br />
<br />
HP, Red Hat, and OpenStack Foundation collaborated to execute this investigation.<br />
<br />
====Study Notes====<br />
:* [http://people.redhat.com/~julim/openstack/Nova-Neutron%20Study%20Key%20Highlights%20(July-Aug%202015).pdf Preliminary Nova-Neutron cloud operator interviews findings (July-August 2015)]<br />
:* [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf OpenStack Nova Network to Neutron Migration: Survey Results (1 Dec 2015)]<br />
====Presentation====<br />
Click [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf here] to view the results of the study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===October 2015 Persona Workshop===<br />
====Overview====<br />
The OpenStack UX project team will be meeting at IBM's Design Center to finalize a set of personas for the overall community.<br />
* [https://etherpad.openstack.org/p/October-2015-Persona-Workshop October 2015 Persona Workshop Planning] <br/><br />
====Personas====<br />
Click [https://wiki.openstack.org/wiki/OpenStack_Personas_2015 here] to view the latest OpenStack personas.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===August 2015 Horizon Launch Instance Usability===<br />
====Overview====<br />
The UX Team conducted an unmoderated usability study of Horizon in August 2015 to validate the proposed Launch Instance workflow. The intent is to feed the results of the study back to the community, make updates to the workflow and move it out of beta.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [[study tasks|Horizon Launch Instance Validation Scenario and Tasks]]<br />
:* [[issues identified|Horizon Launch Instance Validation Issues]]<br />
<Br><br />
<Br><br />
<br />
===May 2015 Menu Concept Usability===<br />
====Overview====<br />
The UX Team conducted a usability study to evaluate a proposed menu concept in Horizon and recommend ways to improved it. <br />
<Br><br />
<Br><br /><br />
<br />
===April 2015 Horizon Card Sort Validation===<br />
====Why do another Horizon card sort?====<br />
The goal of this research was to validate the 5 category model, as well as the category names, that were arrived at based on the earlier open card sort of the top of the tree Horizon items.<br />
<Br><br />
:* This data can then be used to help inform future IA decisions.<br />
<Br><br />
A moderated closed card sort was used in order to be able to probe on why participants were making the choices they were making, assess their interpretation of items, and identify any cards for which multiple categories were being considered viable.<br />
====Sample====<br />
13 individuals participated in this study.<br />
:* After the initial 3 participants, 1 of the category name was modified.<br />
:* Therefore, data from 10 participants was included in the final analysis.<br />
<Br><br />
While we tried to recruit a range, we focused on users with Horizon experience.<br />
:* 11/13 had used Horizon to create an instance in the past three months.<br />
:* 10 worked or studied in environments where cloud computing services were offered.<br />
:* All had experience with at least 1 cloud service provider.<br />
:* Participants had a range of roles, including software development, software architects, CS students, system engineers, and support.<br />
:* Participants all received a $25 Amazon gift card as a thank you for their participation.<br />
<br />
====Test Materials====<br />
Eighteen cards were used in the sort.<br />
:* These were the same cards used in the earlier, open sort.<br />
:* These cards represented the current top-of-tree for Horizon, or were recommended by the Horizon PTL.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<br />
Five categories were used:<br />
# Overview<br />
# Compute<br />
# Storage<br />
# Networking<br />
# Compute Services<br />
The term "Compute Services" was changed to “Platform Services” based on finding from the 3 initial participants.<br />
<Br><br />
The Horizon Moderated Closed Card Sort Findings (April 2015) presentation can be viewed [https://wiki.openstack.org/w/images/2/2c/Horizon_Closed_Card_Sort_Findings.pdf here]<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===December 2014 Horizon Card Sort===<br />
====Why bother with a card sort?====<br />
The goal of this research was to understand how users grouped the top of the tree items in Horizon, as well as how they labeled these groupings. This data can then be used to help inform future IA decisions. An open card sort was used to explore the category types users generated, in addition to allowing them to create the groupings that were most meaningful to them.<br />
<Br><br />
====Sample====<br />
The sample included 45 participants with recent (past 3 months) Horizon experience and 20 without recent experience.<br />
<Br><br />
====Test Materials====<br />
Eighteen cards were used in the sort. These cards used in the study are currently top-of-tree for Horizon or recommended by the Horizon PTL. <br />
<Br><br />
:* Initial pilot data indicated that the terms themselves were ambiguous, and not all participants reviewed the definitions.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<Br><br />
Click [https://wiki.openstack.org/w/images/9/94/Card_sort_findings_final.pdf here] to view the results of the Horizon card sort study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===February 2014 Horizon Usability Test===<br />
====Overview====<br />
The UX Team conducted a usability study of Horizon starting the week of February 24 2014. The intent is to feed the results of the study back to the community and take actions to improve the Horizon user experience.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [https://etherpad.openstack.org/p/personawg-usability-screener Etherpad for Collaboration for the Horizon Usability Test Screener (DRAFT)]<br />
:* [[PersonaSurvey|Horizon Usability Test Screener (Final)]]<br />
:* [[horizon-usability-test|Horizon Usability Test Tasks]]<br />
:* [[horizon-usability-test-findings|Horizon Usability Test Results]]<br />
<Br><br />
Let us know if you, or anyone you know, would be interested in participating in the study. We are specifically looking for Cloud Operators, but do not need to have experience with OpenStack. If you and/or you know someone interested in participating, please contact the [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas OpenStack Personas mailing list].<br />
<br />
<Br><br />
<Br><br />
Return to [https://wiki.openstack.org/wiki/UX OpenStack UX Wiki]</div>Julimhttps://wiki.openstack.org/w/index.php?title=HorizonUsability_Testing&diff=131389HorizonUsability Testing2016-08-18T19:21:09Z<p>Julim: /* June-August 2016 Information Needs of Operators Study */</p>
<hr />
<div><br />
==Overview==<br />
The following is a list of user research activities that have been conducted on behalf of the community. The sessions associated with each study are streamed to the community and the results are available by clicking the link at the end of each description.<br />
<Br><br />
<Br><br />
The studies are ordered with the most recent at the top. <br />
<br />
List of current efforts underway may be seen at [[UX#Research_Priorities_for_Newton|Research Priorities for Newton]].<br />
<Br><br />
<Br><br />
<br />
===June-August 2016 Information Needs of Operators Study===<br />
====Overview====<br />
The purpose of this study was to understand the complex nature of how operators diagnose and find solutions to the problems they face.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-help Information Needs of Operators Study Etherpad/Notes].<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=dktorTIqU5s&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<br />
Main findings:<br />
* Overall, operators tend to follow a similar process for information gathering:<br />
: 1) Google or internal information search to isolate the problem<br />
: 2) Reach out to an external source for alternate ideas ? usually another co-worker or an operator in the community (indirectly via IRC or mailing list)<br />
: 3) Comb through the code to check for more granular clues to pinpoint the issue<br />
* While participants acknowledged that total consolidation of all OpenStack information was out of scope, a common theme among ideal solutions was better organization of information.<br />
<br />
Potential solutions (in no particular order):<br />
: * Create a knowledge base of problems encountered and solutions proposed<br />
: * Utilize a template to ensure a common structure for capturing environment info<br />
: * Collect ?best practices? for common tasks<br />
: * Optimize search for Google results<br />
: * (Smaller company) access to other problem-solving resources provided by (larger) companies<br />
: * More detailed OpenStack logging<br />
: * Having a greater number and/or better quality of operator-focused docs<br />
: * The ability to add comments to specific documentation pages<br />
: * Providing reference architectures as a learning tool<br />
<br />
===July 2016 Horizon Usability Study with New Users===<br />
====Overview====<br />
The purpose of this study was to identify difficulties novice Horizon users face when launching an instance.<br />
<br />
====Study Design====<br />
17 participants performed 9 tasks individually.<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=cWj3ogTIgQ8&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<br />
===January 2016 Horizon User Dashboard Needs Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the design of a new end user dashboard for Horizon. This study will occur at the end of January. <br />
<br />
====Study Design====<br />
Eight participants will be interview remotely.<br />
<br />
Click [https://etherpad.openstack.org/p/mitaka-openstackux-userdashboard-interviews here] to view the study guide. (work in progress)<br />
<br />
====Results====<br />
This study will occur at the end of January. <br />
<br />
===January 2016 Ironic Needs-Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the UX design of the new Ironic standalone.<br />
<br />
HP, Red Hat, and Intel collaborated to execute this investigation.<br />
<br />
====Results====<br />
Data is currently being analyzed<br />
<br />
===December 2015 Nova Networks to Neutron Migration Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help better understand the attributes of OpenStack users who remain on Nova Networking rather than migrating to Neutron, and their primary reasons for doing so.<br />
<br />
HP, Red Hat, and OpenStack Foundation collaborated to execute this investigation.<br />
<br />
====Study Notes====<br />
:* [http://people.redhat.com/~julim/openstack/Nova-Neutron%20Study%20Key%20Highlights%20(July-Aug%202015).pdf Preliminary Nova-Neutron cloud operator interviews findings (July-August 2015)]<br />
:* [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf OpenStack Nova Network to Neutron Migration: Survey Results (1 Dec 2015)]<br />
====Presentation====<br />
Click [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf here] to view the results of the study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===October 2015 Persona Workshop===<br />
====Overview====<br />
The OpenStack UX project team will be meeting at IBM's Design Center to finalize a set of personas for the overall community.<br />
* [https://etherpad.openstack.org/p/October-2015-Persona-Workshop October 2015 Persona Workshop Planning] <br/><br />
====Personas====<br />
Click [https://wiki.openstack.org/wiki/OpenStack_Personas_2015 here] to view the latest OpenStack personas.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===August 2015 Horizon Launch Instance Usability===<br />
====Overview====<br />
The UX Team conducted an unmoderated usability study of Horizon in August 2015 to validate the proposed Launch Instance workflow. The intent is to feed the results of the study back to the community, make updates to the workflow and move it out of beta.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [[study tasks|Horizon Launch Instance Validation Scenario and Tasks]]<br />
:* [[issues identified|Horizon Launch Instance Validation Issues]]<br />
<Br><br />
<Br><br />
<br />
===May 2015 Menu Concept Usability===<br />
====Overview====<br />
The UX Team conducted a usability study to evaluate a proposed menu concept in Horizon and recommend ways to improved it. <br />
<Br><br />
<Br><br /><br />
<br />
===April 2015 Horizon Card Sort Validation===<br />
====Why do another Horizon card sort?====<br />
The goal of this research was to validate the 5 category model, as well as the category names, that were arrived at based on the earlier open card sort of the top of the tree Horizon items.<br />
<Br><br />
:* This data can then be used to help inform future IA decisions.<br />
<Br><br />
A moderated closed card sort was used in order to be able to probe on why participants were making the choices they were making, assess their interpretation of items, and identify any cards for which multiple categories were being considered viable.<br />
====Sample====<br />
13 individuals participated in this study.<br />
:* After the initial 3 participants, 1 of the category name was modified.<br />
:* Therefore, data from 10 participants was included in the final analysis.<br />
<Br><br />
While we tried to recruit a range, we focused on users with Horizon experience.<br />
:* 11/13 had used Horizon to create an instance in the past three months.<br />
:* 10 worked or studied in environments where cloud computing services were offered.<br />
:* All had experience with at least 1 cloud service provider.<br />
:* Participants had a range of roles, including software development, software architects, CS students, system engineers, and support.<br />
:* Participants all received a $25 Amazon gift card as a thank you for their participation.<br />
<br />
====Test Materials====<br />
Eighteen cards were used in the sort.<br />
:* These were the same cards used in the earlier, open sort.<br />
:* These cards represented the current top-of-tree for Horizon, or were recommended by the Horizon PTL.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<br />
Five categories were used:<br />
# Overview<br />
# Compute<br />
# Storage<br />
# Networking<br />
# Compute Services<br />
The term "Compute Services" was changed to “Platform Services” based on finding from the 3 initial participants.<br />
<Br><br />
The Horizon Moderated Closed Card Sort Findings (April 2015) presentation can be viewed [https://wiki.openstack.org/w/images/2/2c/Horizon_Closed_Card_Sort_Findings.pdf here]<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===December 2014 Horizon Card Sort===<br />
====Why bother with a card sort?====<br />
The goal of this research was to understand how users grouped the top of the tree items in Horizon, as well as how they labeled these groupings. This data can then be used to help inform future IA decisions. An open card sort was used to explore the category types users generated, in addition to allowing them to create the groupings that were most meaningful to them.<br />
<Br><br />
====Sample====<br />
The sample included 45 participants with recent (past 3 months) Horizon experience and 20 without recent experience.<br />
<Br><br />
====Test Materials====<br />
Eighteen cards were used in the sort. These cards used in the study are currently top-of-tree for Horizon or recommended by the Horizon PTL. <br />
<Br><br />
:* Initial pilot data indicated that the terms themselves were ambiguous, and not all participants reviewed the definitions.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<Br><br />
Click [https://wiki.openstack.org/w/images/9/94/Card_sort_findings_final.pdf here] to view the results of the Horizon card sort study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===February 2014 Horizon Usability Test===<br />
====Overview====<br />
The UX Team conducted a usability study of Horizon starting the week of February 24 2014. The intent is to feed the results of the study back to the community and take actions to improve the Horizon user experience.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [https://etherpad.openstack.org/p/personawg-usability-screener Etherpad for Collaboration for the Horizon Usability Test Screener (DRAFT)]<br />
:* [[PersonaSurvey|Horizon Usability Test Screener (Final)]]<br />
:* [[horizon-usability-test|Horizon Usability Test Tasks]]<br />
:* [[horizon-usability-test-findings|Horizon Usability Test Results]]<br />
<Br><br />
Let us know if you, or anyone you know, would be interested in participating in the study. We are specifically looking for Cloud Operators, but do not need to have experience with OpenStack. If you and/or you know someone interested in participating, please contact the [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas OpenStack Personas mailing list].<br />
<br />
<Br><br />
<Br><br />
Return to [https://wiki.openstack.org/wiki/UX OpenStack UX Wiki]</div>Julimhttps://wiki.openstack.org/w/index.php?title=HorizonUsability_Testing&diff=131374HorizonUsability Testing2016-08-18T16:27:05Z<p>Julim: /* Overview */</p>
<hr />
<div><br />
==Overview==<br />
The following is a list of user research activities that have been conducted on behalf of the community. The sessions associated with each study are streamed to the community and the results are available by clicking the link at the end of each description.<br />
<Br><br />
<Br><br />
The studies are ordered with the most recent at the top. <br />
<br />
List of current efforts underway may be seen at [[UX#Research_Priorities_for_Newton|Research Priorities for Newton]].<br />
<Br><br />
<Br><br />
<br />
===June-August 2016 Information Needs of Operators Study===<br />
====Overview====<br />
The purpose of this study was to understand the complex nature of how operators diagnose and find solutions to the problems they face.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-help Information Needs of Operators Study Etherpad/Notes].<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=dktorTIqU5s&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<br />
Main findings:<br />
* Overall, operators tend to follow a similar process for information gathering:<br />
: 1) Google or internal information search to isolate the problem<br />
: 2) Reach out to an external source for alternate ideas ? usually another co-worker or an operator in the community (indirectly via IRC or mailing list)<br />
: 3) Comb through the code to check for more granular clues to pinpoint the issue<br />
* While participants acknowledged that total consolidation of all OpenStack information was out of scope, a common theme among ideal solutions was better organization of information.<br />
<br />
Potential solutions (in no particular order):<br />
: * Create a knowledge base of problems encountered and solutions proposed<br />
: * Utilize a template to ensure a common structure for capturing environment info<br />
: * Collect ?best practices? for common tasks<br />
: * Optimize search for Google results<br />
: * (Smaller company) access to other problem-solving resources provided by (larger) companies<br />
: * More detailed OpenStack logging<br />
: * Having a greater number and/or better quality of operator-focused docs<br />
: * The ability to add comments to specific documentation pages<br />
: * Providing reference architectures as a learning tool<br />
<br />
===January 2016 Horizon User Dashboard Needs Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the design of a new end user dashboard for Horizon. This study will occur at the end of January. <br />
<br />
====Study Design====<br />
Eight participants will be interview remotely.<br />
<br />
Click [https://etherpad.openstack.org/p/mitaka-openstackux-userdashboard-interviews here] to view the study guide. (work in progress)<br />
<br />
====Results====<br />
This study will occur at the end of January. <br />
<br />
===January 2016 Ironic Needs-Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the UX design of the new Ironic standalone.<br />
<br />
HP, Red Hat, and Intel collaborated to execute this investigation.<br />
<br />
====Results====<br />
Data is currently being analyzed<br />
<br />
===December 2015 Nova Networks to Neutron Migration Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help better understand the attributes of OpenStack users who remain on Nova Networking rather than migrating to Neutron, and their primary reasons for doing so.<br />
<br />
HP, Red Hat, and OpenStack Foundation collaborated to execute this investigation.<br />
<br />
====Study Notes====<br />
:* [http://people.redhat.com/~julim/openstack/Nova-Neutron%20Study%20Key%20Highlights%20(July-Aug%202015).pdf Preliminary Nova-Neutron cloud operator interviews findings (July-August 2015)]<br />
:* [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf OpenStack Nova Network to Neutron Migration: Survey Results (1 Dec 2015)]<br />
====Presentation====<br />
Click [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf here] to view the results of the study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===October 2015 Persona Workshop===<br />
====Overview====<br />
The OpenStack UX project team will be meeting at IBM's Design Center to finalize a set of personas for the overall community.<br />
* [https://etherpad.openstack.org/p/October-2015-Persona-Workshop October 2015 Persona Workshop Planning] <br/><br />
====Personas====<br />
Click [https://wiki.openstack.org/wiki/OpenStack_Personas_2015 here] to view the latest OpenStack personas.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===August 2015 Horizon Launch Instance Usability===<br />
====Overview====<br />
The UX Team conducted an unmoderated usability study of Horizon in August 2015 to validate the proposed Launch Instance workflow. The intent is to feed the results of the study back to the community, make updates to the workflow and move it out of beta.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [[study tasks|Horizon Launch Instance Validation Scenario and Tasks]]<br />
:* [[issues identified|Horizon Launch Instance Validation Issues]]<br />
<Br><br />
<Br><br />
<br />
===May 2015 Menu Concept Usability===<br />
====Overview====<br />
The UX Team conducted a usability study to evaluate a proposed menu concept in Horizon and recommend ways to improved it. <br />
<Br><br />
<Br><br /><br />
<br />
===April 2015 Horizon Card Sort Validation===<br />
====Why do another Horizon card sort?====<br />
The goal of this research was to validate the 5 category model, as well as the category names, that were arrived at based on the earlier open card sort of the top of the tree Horizon items.<br />
<Br><br />
:* This data can then be used to help inform future IA decisions.<br />
<Br><br />
A moderated closed card sort was used in order to be able to probe on why participants were making the choices they were making, assess their interpretation of items, and identify any cards for which multiple categories were being considered viable.<br />
====Sample====<br />
13 individuals participated in this study.<br />
:* After the initial 3 participants, 1 of the category name was modified.<br />
:* Therefore, data from 10 participants was included in the final analysis.<br />
<Br><br />
While we tried to recruit a range, we focused on users with Horizon experience.<br />
:* 11/13 had used Horizon to create an instance in the past three months.<br />
:* 10 worked or studied in environments where cloud computing services were offered.<br />
:* All had experience with at least 1 cloud service provider.<br />
:* Participants had a range of roles, including software development, software architects, CS students, system engineers, and support.<br />
:* Participants all received a $25 Amazon gift card as a thank you for their participation.<br />
<br />
====Test Materials====<br />
Eighteen cards were used in the sort.<br />
:* These were the same cards used in the earlier, open sort.<br />
:* These cards represented the current top-of-tree for Horizon, or were recommended by the Horizon PTL.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<br />
Five categories were used:<br />
# Overview<br />
# Compute<br />
# Storage<br />
# Networking<br />
# Compute Services<br />
The term "Compute Services" was changed to “Platform Services” based on finding from the 3 initial participants.<br />
<Br><br />
The Horizon Moderated Closed Card Sort Findings (April 2015) presentation can be viewed [https://wiki.openstack.org/w/images/2/2c/Horizon_Closed_Card_Sort_Findings.pdf here]<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===December 2014 Horizon Card Sort===<br />
====Why bother with a card sort?====<br />
The goal of this research was to understand how users grouped the top of the tree items in Horizon, as well as how they labeled these groupings. This data can then be used to help inform future IA decisions. An open card sort was used to explore the category types users generated, in addition to allowing them to create the groupings that were most meaningful to them.<br />
<Br><br />
====Sample====<br />
The sample included 45 participants with recent (past 3 months) Horizon experience and 20 without recent experience.<br />
<Br><br />
====Test Materials====<br />
Eighteen cards were used in the sort. These cards used in the study are currently top-of-tree for Horizon or recommended by the Horizon PTL. <br />
<Br><br />
:* Initial pilot data indicated that the terms themselves were ambiguous, and not all participants reviewed the definitions.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<Br><br />
Click [https://wiki.openstack.org/w/images/9/94/Card_sort_findings_final.pdf here] to view the results of the Horizon card sort study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===February 2014 Horizon Usability Test===<br />
====Overview====<br />
The UX Team conducted a usability study of Horizon starting the week of February 24 2014. The intent is to feed the results of the study back to the community and take actions to improve the Horizon user experience.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [https://etherpad.openstack.org/p/personawg-usability-screener Etherpad for Collaboration for the Horizon Usability Test Screener (DRAFT)]<br />
:* [[PersonaSurvey|Horizon Usability Test Screener (Final)]]<br />
:* [[horizon-usability-test|Horizon Usability Test Tasks]]<br />
:* [[horizon-usability-test-findings|Horizon Usability Test Results]]<br />
<Br><br />
Let us know if you, or anyone you know, would be interested in participating in the study. We are specifically looking for Cloud Operators, but do not need to have experience with OpenStack. If you and/or you know someone interested in participating, please contact the [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas OpenStack Personas mailing list].<br />
<br />
<Br><br />
<Br><br />
Return to [https://wiki.openstack.org/wiki/UX OpenStack UX Wiki]</div>Julimhttps://wiki.openstack.org/w/index.php?title=HorizonUsability_Testing&diff=131370HorizonUsability Testing2016-08-18T16:23:15Z<p>Julim: /* June-August 2016 Information Needs of Operators Study */</p>
<hr />
<div><br />
==Overview==<br />
The following is a list of user research activities that have been conducted on behalf of the community. The sessions associated with each study are streamed to the community and the results are available by clicking the link at the end of each description.<br />
<Br><br />
<Br><br />
The studies are ordered with the most recent at the top. <br />
<Br><br />
<Br><br />
<br />
===June-August 2016 Information Needs of Operators Study===<br />
====Overview====<br />
The purpose of this study was to understand the complex nature of how operators diagnose and find solutions to the problems they face.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-help Information Needs of Operators Study Etherpad/Notes].<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=dktorTIqU5s&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<br />
Main findings:<br />
* Overall, operators tend to follow a similar process for information gathering:<br />
: 1) Google or internal information search to isolate the problem<br />
: 2) Reach out to an external source for alternate ideas ? usually another co-worker or an operator in the community (indirectly via IRC or mailing list)<br />
: 3) Comb through the code to check for more granular clues to pinpoint the issue<br />
* While participants acknowledged that total consolidation of all OpenStack information was out of scope, a common theme among ideal solutions was better organization of information.<br />
<br />
Potential solutions (in no particular order):<br />
: * Create a knowledge base of problems encountered and solutions proposed<br />
: * Utilize a template to ensure a common structure for capturing environment info<br />
: * Collect ?best practices? for common tasks<br />
: * Optimize search for Google results<br />
: * (Smaller company) access to other problem-solving resources provided by (larger) companies<br />
: * More detailed OpenStack logging<br />
: * Having a greater number and/or better quality of operator-focused docs<br />
: * The ability to add comments to specific documentation pages<br />
: * Providing reference architectures as a learning tool<br />
<br />
===January 2016 Horizon User Dashboard Needs Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the design of a new end user dashboard for Horizon. This study will occur at the end of January. <br />
<br />
====Study Design====<br />
Eight participants will be interview remotely.<br />
<br />
Click [https://etherpad.openstack.org/p/mitaka-openstackux-userdashboard-interviews here] to view the study guide. (work in progress)<br />
<br />
====Results====<br />
This study will occur at the end of January. <br />
<br />
===January 2016 Ironic Needs-Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the UX design of the new Ironic standalone.<br />
<br />
HP, Red Hat, and Intel collaborated to execute this investigation.<br />
<br />
====Results====<br />
Data is currently being analyzed<br />
<br />
===December 2015 Nova Networks to Neutron Migration Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help better understand the attributes of OpenStack users who remain on Nova Networking rather than migrating to Neutron, and their primary reasons for doing so.<br />
<br />
HP, Red Hat, and OpenStack Foundation collaborated to execute this investigation.<br />
<br />
====Study Notes====<br />
:* [http://people.redhat.com/~julim/openstack/Nova-Neutron%20Study%20Key%20Highlights%20(July-Aug%202015).pdf Preliminary Nova-Neutron cloud operator interviews findings (July-August 2015)]<br />
:* [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf OpenStack Nova Network to Neutron Migration: Survey Results (1 Dec 2015)]<br />
====Presentation====<br />
Click [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf here] to view the results of the study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===October 2015 Persona Workshop===<br />
====Overview====<br />
The OpenStack UX project team will be meeting at IBM's Design Center to finalize a set of personas for the overall community.<br />
* [https://etherpad.openstack.org/p/October-2015-Persona-Workshop October 2015 Persona Workshop Planning] <br/><br />
====Personas====<br />
Click [https://wiki.openstack.org/wiki/OpenStack_Personas_2015 here] to view the latest OpenStack personas.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===August 2015 Horizon Launch Instance Usability===<br />
====Overview====<br />
The UX Team conducted an unmoderated usability study of Horizon in August 2015 to validate the proposed Launch Instance workflow. The intent is to feed the results of the study back to the community, make updates to the workflow and move it out of beta.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [[study tasks|Horizon Launch Instance Validation Scenario and Tasks]]<br />
:* [[issues identified|Horizon Launch Instance Validation Issues]]<br />
<Br><br />
<Br><br />
<br />
===May 2015 Menu Concept Usability===<br />
====Overview====<br />
The UX Team conducted a usability study to evaluate a proposed menu concept in Horizon and recommend ways to improved it. <br />
<Br><br />
<Br><br /><br />
<br />
===April 2015 Horizon Card Sort Validation===<br />
====Why do another Horizon card sort?====<br />
The goal of this research was to validate the 5 category model, as well as the category names, that were arrived at based on the earlier open card sort of the top of the tree Horizon items.<br />
<Br><br />
:* This data can then be used to help inform future IA decisions.<br />
<Br><br />
A moderated closed card sort was used in order to be able to probe on why participants were making the choices they were making, assess their interpretation of items, and identify any cards for which multiple categories were being considered viable.<br />
====Sample====<br />
13 individuals participated in this study.<br />
:* After the initial 3 participants, 1 of the category name was modified.<br />
:* Therefore, data from 10 participants was included in the final analysis.<br />
<Br><br />
While we tried to recruit a range, we focused on users with Horizon experience.<br />
:* 11/13 had used Horizon to create an instance in the past three months.<br />
:* 10 worked or studied in environments where cloud computing services were offered.<br />
:* All had experience with at least 1 cloud service provider.<br />
:* Participants had a range of roles, including software development, software architects, CS students, system engineers, and support.<br />
:* Participants all received a $25 Amazon gift card as a thank you for their participation.<br />
<br />
====Test Materials====<br />
Eighteen cards were used in the sort.<br />
:* These were the same cards used in the earlier, open sort.<br />
:* These cards represented the current top-of-tree for Horizon, or were recommended by the Horizon PTL.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<br />
Five categories were used:<br />
# Overview<br />
# Compute<br />
# Storage<br />
# Networking<br />
# Compute Services<br />
The term "Compute Services" was changed to “Platform Services” based on finding from the 3 initial participants.<br />
<Br><br />
The Horizon Moderated Closed Card Sort Findings (April 2015) presentation can be viewed [https://wiki.openstack.org/w/images/2/2c/Horizon_Closed_Card_Sort_Findings.pdf here]<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===December 2014 Horizon Card Sort===<br />
====Why bother with a card sort?====<br />
The goal of this research was to understand how users grouped the top of the tree items in Horizon, as well as how they labeled these groupings. This data can then be used to help inform future IA decisions. An open card sort was used to explore the category types users generated, in addition to allowing them to create the groupings that were most meaningful to them.<br />
<Br><br />
====Sample====<br />
The sample included 45 participants with recent (past 3 months) Horizon experience and 20 without recent experience.<br />
<Br><br />
====Test Materials====<br />
Eighteen cards were used in the sort. These cards used in the study are currently top-of-tree for Horizon or recommended by the Horizon PTL. <br />
<Br><br />
:* Initial pilot data indicated that the terms themselves were ambiguous, and not all participants reviewed the definitions.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<Br><br />
Click [https://wiki.openstack.org/w/images/9/94/Card_sort_findings_final.pdf here] to view the results of the Horizon card sort study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===February 2014 Horizon Usability Test===<br />
====Overview====<br />
The UX Team conducted a usability study of Horizon starting the week of February 24 2014. The intent is to feed the results of the study back to the community and take actions to improve the Horizon user experience.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [https://etherpad.openstack.org/p/personawg-usability-screener Etherpad for Collaboration for the Horizon Usability Test Screener (DRAFT)]<br />
:* [[PersonaSurvey|Horizon Usability Test Screener (Final)]]<br />
:* [[horizon-usability-test|Horizon Usability Test Tasks]]<br />
:* [[horizon-usability-test-findings|Horizon Usability Test Results]]<br />
<Br><br />
Let us know if you, or anyone you know, would be interested in participating in the study. We are specifically looking for Cloud Operators, but do not need to have experience with OpenStack. If you and/or you know someone interested in participating, please contact the [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas OpenStack Personas mailing list].<br />
<br />
<Br><br />
<Br><br />
Return to [https://wiki.openstack.org/wiki/UX OpenStack UX Wiki]</div>Julimhttps://wiki.openstack.org/w/index.php?title=HorizonUsability_Testing&diff=131368HorizonUsability Testing2016-08-18T16:21:54Z<p>Julim: /* August 2016 Information Needs of Operators Study */</p>
<hr />
<div><br />
==Overview==<br />
The following is a list of user research activities that have been conducted on behalf of the community. The sessions associated with each study are streamed to the community and the results are available by clicking the link at the end of each description.<br />
<Br><br />
<Br><br />
The studies are ordered with the most recent at the top. <br />
<Br><br />
<Br><br />
<br />
===August 2016 Information Needs of Operators Study===<br />
====Overview====<br />
The purpose of this study was to understand the complex nature of how operators diagnose and find solutions to the problems they face.<br />
<br />
====Study Notes====<br />
Link to the [https://etherpad.openstack.org/p/newton-help Information Needs of Operators Study Etherpad/Notes].<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=dktorTIqU5s&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<br />
Main findings:<br />
* Overall, operators tend to follow a similar process for information gathering:<br />
: 1) Google or internal information search to isolate the problem<br />
: 2) Reach out to an external source for alternate ideas ? usually another co-worker or an operator in the community (indirectly via IRC or mailing list)<br />
: 3) Comb through the code to check for more granular clues to pinpoint the issue<br />
* While participants acknowledged that total consolidation of all OpenStack information was out of scope, a common theme among ideal solutions was better organization of information.<br />
<br />
Potential solutions (in no particular order):<br />
: * Create a knowledge base of problems encountered and solutions proposed<br />
: * Utilize a template to ensure a common structure for capturing environment info<br />
: * Collect ?best practices? for common tasks<br />
: * Optimize search for Google results<br />
: * (Smaller company) access to other problem-solving resources provided by (larger) companies<br />
: * More detailed OpenStack logging<br />
: * Having a greater number and/or better quality of operator-focused docs<br />
: * The ability to add comments to specific documentation pages<br />
: * Providing reference architectures as a learning tool<br />
<br />
===January 2016 Horizon User Dashboard Needs Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the design of a new end user dashboard for Horizon. This study will occur at the end of January. <br />
<br />
====Study Design====<br />
Eight participants will be interview remotely.<br />
<br />
Click [https://etherpad.openstack.org/p/mitaka-openstackux-userdashboard-interviews here] to view the study guide. (work in progress)<br />
<br />
====Results====<br />
This study will occur at the end of January. <br />
<br />
===January 2016 Ironic Needs-Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the UX design of the new Ironic standalone.<br />
<br />
HP, Red Hat, and Intel collaborated to execute this investigation.<br />
<br />
====Results====<br />
Data is currently being analyzed<br />
<br />
===December 2015 Nova Networks to Neutron Migration Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help better understand the attributes of OpenStack users who remain on Nova Networking rather than migrating to Neutron, and their primary reasons for doing so.<br />
<br />
HP, Red Hat, and OpenStack Foundation collaborated to execute this investigation.<br />
<br />
====Study Notes====<br />
:* [http://people.redhat.com/~julim/openstack/Nova-Neutron%20Study%20Key%20Highlights%20(July-Aug%202015).pdf Preliminary Nova-Neutron cloud operator interviews findings (July-August 2015)]<br />
:* [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf OpenStack Nova Network to Neutron Migration: Survey Results (1 Dec 2015)]<br />
====Presentation====<br />
Click [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf here] to view the results of the study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===October 2015 Persona Workshop===<br />
====Overview====<br />
The OpenStack UX project team will be meeting at IBM's Design Center to finalize a set of personas for the overall community.<br />
* [https://etherpad.openstack.org/p/October-2015-Persona-Workshop October 2015 Persona Workshop Planning] <br/><br />
====Personas====<br />
Click [https://wiki.openstack.org/wiki/OpenStack_Personas_2015 here] to view the latest OpenStack personas.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===August 2015 Horizon Launch Instance Usability===<br />
====Overview====<br />
The UX Team conducted an unmoderated usability study of Horizon in August 2015 to validate the proposed Launch Instance workflow. The intent is to feed the results of the study back to the community, make updates to the workflow and move it out of beta.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [[study tasks|Horizon Launch Instance Validation Scenario and Tasks]]<br />
:* [[issues identified|Horizon Launch Instance Validation Issues]]<br />
<Br><br />
<Br><br />
<br />
===May 2015 Menu Concept Usability===<br />
====Overview====<br />
The UX Team conducted a usability study to evaluate a proposed menu concept in Horizon and recommend ways to improved it. <br />
<Br><br />
<Br><br /><br />
<br />
===April 2015 Horizon Card Sort Validation===<br />
====Why do another Horizon card sort?====<br />
The goal of this research was to validate the 5 category model, as well as the category names, that were arrived at based on the earlier open card sort of the top of the tree Horizon items.<br />
<Br><br />
:* This data can then be used to help inform future IA decisions.<br />
<Br><br />
A moderated closed card sort was used in order to be able to probe on why participants were making the choices they were making, assess their interpretation of items, and identify any cards for which multiple categories were being considered viable.<br />
====Sample====<br />
13 individuals participated in this study.<br />
:* After the initial 3 participants, 1 of the category name was modified.<br />
:* Therefore, data from 10 participants was included in the final analysis.<br />
<Br><br />
While we tried to recruit a range, we focused on users with Horizon experience.<br />
:* 11/13 had used Horizon to create an instance in the past three months.<br />
:* 10 worked or studied in environments where cloud computing services were offered.<br />
:* All had experience with at least 1 cloud service provider.<br />
:* Participants had a range of roles, including software development, software architects, CS students, system engineers, and support.<br />
:* Participants all received a $25 Amazon gift card as a thank you for their participation.<br />
<br />
====Test Materials====<br />
Eighteen cards were used in the sort.<br />
:* These were the same cards used in the earlier, open sort.<br />
:* These cards represented the current top-of-tree for Horizon, or were recommended by the Horizon PTL.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<br />
Five categories were used:<br />
# Overview<br />
# Compute<br />
# Storage<br />
# Networking<br />
# Compute Services<br />
The term "Compute Services" was changed to “Platform Services” based on finding from the 3 initial participants.<br />
<Br><br />
The Horizon Moderated Closed Card Sort Findings (April 2015) presentation can be viewed [https://wiki.openstack.org/w/images/2/2c/Horizon_Closed_Card_Sort_Findings.pdf here]<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===December 2014 Horizon Card Sort===<br />
====Why bother with a card sort?====<br />
The goal of this research was to understand how users grouped the top of the tree items in Horizon, as well as how they labeled these groupings. This data can then be used to help inform future IA decisions. An open card sort was used to explore the category types users generated, in addition to allowing them to create the groupings that were most meaningful to them.<br />
<Br><br />
====Sample====<br />
The sample included 45 participants with recent (past 3 months) Horizon experience and 20 without recent experience.<br />
<Br><br />
====Test Materials====<br />
Eighteen cards were used in the sort. These cards used in the study are currently top-of-tree for Horizon or recommended by the Horizon PTL. <br />
<Br><br />
:* Initial pilot data indicated that the terms themselves were ambiguous, and not all participants reviewed the definitions.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<Br><br />
Click [https://wiki.openstack.org/w/images/9/94/Card_sort_findings_final.pdf here] to view the results of the Horizon card sort study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===February 2014 Horizon Usability Test===<br />
====Overview====<br />
The UX Team conducted a usability study of Horizon starting the week of February 24 2014. The intent is to feed the results of the study back to the community and take actions to improve the Horizon user experience.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [https://etherpad.openstack.org/p/personawg-usability-screener Etherpad for Collaboration for the Horizon Usability Test Screener (DRAFT)]<br />
:* [[PersonaSurvey|Horizon Usability Test Screener (Final)]]<br />
:* [[horizon-usability-test|Horizon Usability Test Tasks]]<br />
:* [[horizon-usability-test-findings|Horizon Usability Test Results]]<br />
<Br><br />
Let us know if you, or anyone you know, would be interested in participating in the study. We are specifically looking for Cloud Operators, but do not need to have experience with OpenStack. If you and/or you know someone interested in participating, please contact the [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas OpenStack Personas mailing list].<br />
<br />
<Br><br />
<Br><br />
Return to [https://wiki.openstack.org/wiki/UX OpenStack UX Wiki]</div>Julimhttps://wiki.openstack.org/w/index.php?title=HorizonUsability_Testing&diff=131366HorizonUsability Testing2016-08-18T16:18:01Z<p>Julim: </p>
<hr />
<div><br />
==Overview==<br />
The following is a list of user research activities that have been conducted on behalf of the community. The sessions associated with each study are streamed to the community and the results are available by clicking the link at the end of each description.<br />
<Br><br />
<Br><br />
The studies are ordered with the most recent at the top. <br />
<Br><br />
<Br><br />
<br />
===August 2016 Information Needs of Operators Study===<br />
====Overview====<br />
The purpose of this study was to identify information needs of OpenStack Operators.<br />
<br />
====Results====<br />
Link to the [https://www.youtube.com/watch?v=dktorTIqU5s&feature=youtu.be recorded presentation of the findings on YouTube].<br />
<br />
Main findings:<br />
* Overall, operators tend to follow a similar process for information gathering:<br />
: 1) Google or internal information search to isolate the problem<br />
: 2) Reach out to an external source for alternate ideas ? usually another co-worker or an operator in the community (indirectly via IRC or mailing list)<br />
: 3) Comb through the code to check for more granular clues to pinpoint the issue<br />
* While participants acknowledged that total consolidation of all OpenStack information was out of scope, a common theme among ideal solutions was better organization of information.<br />
<br />
Potential solutions (in no particular order):<br />
: * Create a knowledge base of problems encountered and solutions proposed<br />
: * Utilize a template to ensure a common structure for capturing environment info<br />
: * Collect ?best practices? for common tasks<br />
: * Optimize search for Google results<br />
: * (Smaller company) access to other problem-solving resources provided by (larger) companies<br />
: * More detailed OpenStack logging<br />
: * Having a greater number and/or better quality of operator-focused docs<br />
: * The ability to add comments to specific documentation pages<br />
: * Providing reference architectures as a learning tool<br />
<br />
===January 2016 Horizon User Dashboard Needs Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the design of a new end user dashboard for Horizon. This study will occur at the end of January. <br />
<br />
====Study Design====<br />
Eight participants will be interview remotely.<br />
<br />
Click [https://etherpad.openstack.org/p/mitaka-openstackux-userdashboard-interviews here] to view the study guide. (work in progress)<br />
<br />
====Results====<br />
This study will occur at the end of January. <br />
<br />
===January 2016 Ironic Needs-Finding Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help inform the UX design of the new Ironic standalone.<br />
<br />
HP, Red Hat, and Intel collaborated to execute this investigation.<br />
<br />
====Results====<br />
Data is currently being analyzed<br />
<br />
===December 2015 Nova Networks to Neutron Migration Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help better understand the attributes of OpenStack users who remain on Nova Networking rather than migrating to Neutron, and their primary reasons for doing so.<br />
<br />
HP, Red Hat, and OpenStack Foundation collaborated to execute this investigation.<br />
<br />
====Study Notes====<br />
:* [http://people.redhat.com/~julim/openstack/Nova-Neutron%20Study%20Key%20Highlights%20(July-Aug%202015).pdf Preliminary Nova-Neutron cloud operator interviews findings (July-August 2015)]<br />
:* [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf OpenStack Nova Network to Neutron Migration: Survey Results (1 Dec 2015)]<br />
====Presentation====<br />
Click [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf here] to view the results of the study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===October 2015 Persona Workshop===<br />
====Overview====<br />
The OpenStack UX project team will be meeting at IBM's Design Center to finalize a set of personas for the overall community.<br />
* [https://etherpad.openstack.org/p/October-2015-Persona-Workshop October 2015 Persona Workshop Planning] <br/><br />
====Personas====<br />
Click [https://wiki.openstack.org/wiki/OpenStack_Personas_2015 here] to view the latest OpenStack personas.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===August 2015 Horizon Launch Instance Usability===<br />
====Overview====<br />
The UX Team conducted an unmoderated usability study of Horizon in August 2015 to validate the proposed Launch Instance workflow. The intent is to feed the results of the study back to the community, make updates to the workflow and move it out of beta.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [[study tasks|Horizon Launch Instance Validation Scenario and Tasks]]<br />
:* [[issues identified|Horizon Launch Instance Validation Issues]]<br />
<Br><br />
<Br><br />
<br />
===May 2015 Menu Concept Usability===<br />
====Overview====<br />
The UX Team conducted a usability study to evaluate a proposed menu concept in Horizon and recommend ways to improved it. <br />
<Br><br />
<Br><br /><br />
<br />
===April 2015 Horizon Card Sort Validation===<br />
====Why do another Horizon card sort?====<br />
The goal of this research was to validate the 5 category model, as well as the category names, that were arrived at based on the earlier open card sort of the top of the tree Horizon items.<br />
<Br><br />
:* This data can then be used to help inform future IA decisions.<br />
<Br><br />
A moderated closed card sort was used in order to be able to probe on why participants were making the choices they were making, assess their interpretation of items, and identify any cards for which multiple categories were being considered viable.<br />
====Sample====<br />
13 individuals participated in this study.<br />
:* After the initial 3 participants, 1 of the category name was modified.<br />
:* Therefore, data from 10 participants was included in the final analysis.<br />
<Br><br />
While we tried to recruit a range, we focused on users with Horizon experience.<br />
:* 11/13 had used Horizon to create an instance in the past three months.<br />
:* 10 worked or studied in environments where cloud computing services were offered.<br />
:* All had experience with at least 1 cloud service provider.<br />
:* Participants had a range of roles, including software development, software architects, CS students, system engineers, and support.<br />
:* Participants all received a $25 Amazon gift card as a thank you for their participation.<br />
<br />
====Test Materials====<br />
Eighteen cards were used in the sort.<br />
:* These were the same cards used in the earlier, open sort.<br />
:* These cards represented the current top-of-tree for Horizon, or were recommended by the Horizon PTL.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<br />
Five categories were used:<br />
# Overview<br />
# Compute<br />
# Storage<br />
# Networking<br />
# Compute Services<br />
The term "Compute Services" was changed to “Platform Services” based on finding from the 3 initial participants.<br />
<Br><br />
The Horizon Moderated Closed Card Sort Findings (April 2015) presentation can be viewed [https://wiki.openstack.org/w/images/2/2c/Horizon_Closed_Card_Sort_Findings.pdf here]<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===December 2014 Horizon Card Sort===<br />
====Why bother with a card sort?====<br />
The goal of this research was to understand how users grouped the top of the tree items in Horizon, as well as how they labeled these groupings. This data can then be used to help inform future IA decisions. An open card sort was used to explore the category types users generated, in addition to allowing them to create the groupings that were most meaningful to them.<br />
<Br><br />
====Sample====<br />
The sample included 45 participants with recent (past 3 months) Horizon experience and 20 without recent experience.<br />
<Br><br />
====Test Materials====<br />
Eighteen cards were used in the sort. These cards used in the study are currently top-of-tree for Horizon or recommended by the Horizon PTL. <br />
<Br><br />
:* Initial pilot data indicated that the terms themselves were ambiguous, and not all participants reviewed the definitions.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<Br><br />
Click [https://wiki.openstack.org/w/images/9/94/Card_sort_findings_final.pdf here] to view the results of the Horizon card sort study.<br />
<Br><br />
<Br><br />
<Br><br />
<br />
===February 2014 Horizon Usability Test===<br />
====Overview====<br />
The UX Team conducted a usability study of Horizon starting the week of February 24 2014. The intent is to feed the results of the study back to the community and take actions to improve the Horizon user experience.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [https://etherpad.openstack.org/p/personawg-usability-screener Etherpad for Collaboration for the Horizon Usability Test Screener (DRAFT)]<br />
:* [[PersonaSurvey|Horizon Usability Test Screener (Final)]]<br />
:* [[horizon-usability-test|Horizon Usability Test Tasks]]<br />
:* [[horizon-usability-test-findings|Horizon Usability Test Results]]<br />
<Br><br />
Let us know if you, or anyone you know, would be interested in participating in the study. We are specifically looking for Cloud Operators, but do not need to have experience with OpenStack. If you and/or you know someone interested in participating, please contact the [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas OpenStack Personas mailing list].<br />
<br />
<Br><br />
<Br><br />
Return to [https://wiki.openstack.org/wiki/UX OpenStack UX Wiki]</div>Julimhttps://wiki.openstack.org/w/index.php?title=UX&diff=126931UX2016-06-16T20:03:52Z<p>Julim: /* Research Priorities for Newton */</p>
<hr />
<div><br /><br />
[[File:Openstack_UX_logo.png|1000px|thumb|center]]<br/><br/><br />
<br />
== Application Developer Survey==<br />
The OpenStack UX project, with support of the OpenStack Foundation and the Technical Committee, is distributing a survey intended to build a community of application and software developers who are interested in providing feedback to the OpenStack open source community. The survey is eight questions and should take no more than ten minutes to complete. <br />
<br />
[https://wiki.openstack.org/wiki/App-dev-survey Application Developer Recruitment Survey]<br />
<br />
== OpenStack User Experience Mission==<br />
The mission of the UX Program is to support and facilitate cross-project efforts to improve the overall user experience of OpenStack. <br />
We provide user research to help teams identify any issues preventing adoption of their services as well as help the projects validate design and development efforts to address those issues. In addition, we help the project teams create solutions to address customer needs and pain points. Finally, we will provide the OpenStack community with visibility into any user experience issues related to inconsistency across projects. <br />
<br />
The UX team is not prescriptive; our goal is to collaborate with OpenStack’s projects to create better experiences.<br />
<br/><br/><br />
==General Information==<br />
====UX Program====<br />
:* For additional information about OpenStack UX, the programs, team, etc., please refer to the [https://wiki.openstack.org/wiki/UX/ProgramProposal UX Program Proposal].<br />
====Mailing List====<br />
:* Please feel free to reach out to us via the openstack developer mailing list [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-dev (openstack-dev@lists.openstack.org)]. In the subject, use the tag '''[UX]''' and we will be sure to see your question/request.<br />
<br />
====IRC====<br />
:* An additional way to get quick feedback or have a discussion with the UX group is to join the IRC channel on freenode <code><nowiki>#openstack-ux</nowiki></code>. If you don't get an immediate response, feel free to ask again later or jump over to using the mailing list!<br />
<br />
====Meetings====<br />
The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every two weeks (on odd weeks) on Friday at 1500 UTC<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof) on #openstack-ux<br />
* [[UX|UX wiki]]: https://wiki.openstack.org/wiki/UX<br />
<br/><br/><br />
<br />
==Research Priorities for Newton==<br />
{| class="wikitable"<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Month<br />
| style="height:10px; width:300px; text-align:left;" | Project/WG<br />
| style="height:10px; width:300px; text-align:left;" | Research Method<br />
| style="height:10px; width:200px; text-align:left;" | UX Contact<br />
| style="height:10px; width:200px; text-align:left;" | Project/WG Contact<br />
| style="height:10px; width:200px; text-align:left;" | Status<br />
| style="height:10px; width:500px; text-align:left;" | Study Wiki<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | May<br />
| style="height:10px; width:300px; text-align:left;" | App Dev recruitment<br />
| style="height:10px; width:300px; text-align:left;" | Survey<br />
| style="height:10px; width:200px; text-align:left;" | piet<br />
| style="height:10px; width:200px; text-align:left;" | TBD<br />
| style="height:10px; width:200px; text-align:left;" | In Progress<br />
| style="height:10px; width:500px; text-align:left;" | https://etherpad.openstack.org/p/newton-osux-appdevrecruiter<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | June<br />
| style="height:10px; width:300px; text-align:left;" | App Developer Survey<br />
| style="height:10px; width:300px; text-align:left;" | Usability<br />
| style="height:10px; width:200px; text-align:left;" | piet<br />
| style="height:10px; width:200px; text-align:left;" | TBD<br />
| style="height:10px; width:200px; text-align:left;" | ?<br />
| style="height:10px; width:500px; text-align:left;" | https://etherpad.openstack.org/p/newton-osux-appsurvey<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | July<br />
| style="height:10px; width:300px; text-align:left;" | Quotas WG<br />
| style="height:10px; width:300px; text-align:left;" | TBD<br />
| style="height:10px; width:200px; text-align:left;" | piet<br />
| style="height:10px; width:200px; text-align:left;" | TBD<br />
| style="height:10px; width:200px; text-align:left;" | ?<br />
| style="height:10px; width:500px; text-align:left;" | https://etherpad.openstack.org/p/newton-osux-quotas<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | August<br />
| style="height:10px; width:300px; text-align:left;" | Installer/Deployer<br />
| style="height:10px; width:300px; text-align:left;" | TBD<br />
| style="height:10px; width:200px; text-align:left;" | Danielle M<br />
| style="height:10px; width:200px; text-align:left;" | Leong<br />
| style="height:10px; width:200px; text-align:left;" | ?<br />
| style="height:10px; width:500px; text-align:left;" | https://etherpad.openstack.org/p/newton-osux-deployer<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | September<br />
| style="height:10px; width:300px; text-align:left;" | API WG<br />
| style="height:10px; width:300px; text-align:left;" | Usability<br />
| style="height:10px; width:200px; text-align:left;" | piet<br />
| style="height:10px; width:200px; text-align:left;" | cdent<br />
| style="height:10px; width:200px; text-align:left;" | ?<br />
| style="height:10px; width:500px; text-align:left;" | https://etherpad.openstack.org/p/newton-osux-api<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | October<br />
| style="height:10px; width:300px; text-align:left;" | OpenStackClient<br />
| style="height:10px; width:300px; text-align:left;" | TBD<br />
| style="height:10px; width:200px; text-align:left;" | Danielle M<br />
| style="height:10px; width:200px; text-align:left;" | Dean Troyer<br />
| style="height:10px; width:200px; text-align:left;" | ?<br />
| style="height:10px; width:500px; text-align:left;" | https://etherpad.openstack.org/p/newton-osc-appdevs<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | June - September<br />
| style="height:10px; width:300px; text-align:left;" | Help/Documentation<br />
| style="height:10px; width:300px; text-align:left;" | TBD<br />
| style="height:10px; width:200px; text-align:left;" | Danielle M<br />
| style="height:10px; width:200px; text-align:left;" | Lana<br />
| style="height:10px; width:200px; text-align:left;" | ?<br />
| style="height:10px; width:200px; text-align:left;" | https://etherpad.openstack.org/p/newton-help<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | June<br />
| style="height:10px; width:300px; text-align:left;" | Persona documentation and validation<br />
| style="height:10px; width:300px; text-align:left;" | TBD<br />
| style="height:10px; width:200px; text-align:left;" | Jeff C<br />
| style="height:10px; width:200px; text-align:left;" | Jeff C<br />
| style="height:10px; width:200px; text-align:left;" | ?<br />
| style="height:10px; width:500px; text-align:left;" | https://etherpad.openstack.org/p/newton-osux-personavalidation<br />
|}<br />
<br/><br/><br />
<br />
==Proposed Activities for Barcelona Summit==<br />
<br />
* Presentations<br />
** Presentation on OSC usability results<br />
** Presentation on persona status<br />
** Presentation on quotas usability results<br />
** Presentation on installer/configuration usability results<br />
<br />
* Sessions<br />
** 1 deep dives on a GUI for one of the projects<br />
** 1 planning session for UX<br />
<br />
* Research<br />
** Room for research (~ 8hrs)<br />
<br/><br/><br />
<br />
==Getting Involved==<br />
===UX Design Activities===<br />
The team current uses an online tool called [https://openstack.invisionapp.com/ Invision] to provided feedback on mocks. The best way to get an account is to post a request to the Horizon IRC and someone with admin privileges will grant you access to post your designs. <br />
<br />
Generally, you would want to create a project in [https://openstack.invisionapp.com/ Invision] and upload images to that project. The next step would be to post a link to that design in the Horizon IRC asking folks to provide reviews. The community has been very good about providing reasonable feedback and it's your choice whether or not to incorporate the recommendations.<br />
<br />
We are planning to move to Pholio from Invision in the near future.<br />
<br/><br/><br />
<br />
===User Research Activities===<br />
The community has been actively conducting user research/usability studies. The following are research and results from studies performed to-date:<br />
<br />
* [https://wiki.openstack.org/wiki/HorizonUsability_Testing OpenStack User Research & Usability Studies (includes Results)]<br />
* [https://wiki.openstack.org/wiki/OpenStack_Personas_2015 Personas]<br />
* [https://wiki.openstack.org/wiki/OpenStackUserSurveys OpenStack User Surveys]<br />
* If you are going to do your own research, we'd love for you to contribute results or better yet, to collaborate with you.<br />
<br/><br/><br />
<br />
== Helpful Links ==<br />
[https://wiki.openstack.org/wiki/Releases OpenStack releases] <br />
<br />
[https://wiki.openstack.org/wiki/UX OpenStack UX wiki]<br />
<br />
[https://wiki.openstack.org/wiki/HorizonUsability_Testing OpenStack user research wiki]<br />
<br />
[https://etherpad.openstack.org/p/ux-approval-priorities Etherpad weekly UX priorities]<br />
<br />
[https://docs.google.com/spreadsheets/d/12QapK1FqXzUJJ8YE5CoA2jz8DdeKnY_lLXKMiz5WlCU/edit?usp=sharing OpenStack UX projects and planning]<br/><br />
<br />
[https://www.openstack.org/foundation/board-of-directors/ OpenStack foundation board members]<br />
<br />
[https://www.openstack.org/foundation/tech-committee/ OpenStack technical committee ]<br />
<br />
[https://wiki.openstack.org/wiki/OpenStack_Personas_2015 OpenStack personas]<br />
<br />
[https://wiki.openstack.org/wiki/UX/Design#Cores OpenStack UX cores]<br />
<br />
[https://www.openstack.org/foundation/user-committee/ OpenStack User Committee]<br />
<br />
[https://launchpad.net/openstack-ux OpenStack UX launchpad]<br />
<br />
[https://etherpad.openstack.org/p/mitaka-openstackux-summitpresentations Proposed Mitaka Summit Presentations]<br />
<br/><br/><br />
<br />
== UX Discussions at OpenStack Summit Etherpads ==<br />
[https://etherpad.openstack.org/p/newton-openstackux-summitpresentations Newton Design Summit Presentation Proposals (Barcelona, October 2016)] <br /><br />
[https://etherpad.openstack.org/p/mitaka-openstackux-summitpresentations Mitaka Design Summit Presentation Proposals (Austin, April 2016)] <br /><br />
[https://wiki.openstack.org/wiki/Design_Summit/Liberty/Etherpads#Horizon Liberty Design Summit (Vancouver, May 2015) Horizon Etherpads] <br/><br />
[https://etherpad.openstack.org/p/kilo-horizon-ux Kilo Design Summit (Paris, Nov 2014) Horizon-UX Etherpad] <br /><br />
[https://wiki.openstack.org/wiki/Summit/Juno/Etherpads#Horizon Juno Design Summit (Atlanta, May 2014) Horizon Etherpads] <br /><br />
[https://wiki.openstack.org/wiki/Summit/Icehouse/Etherpads#Horizon Icehouse Design Summit (Hong Kong, Nov 2013) Horizon Etherpads] <br /><br />
[https://wiki.openstack.org/wiki/Summit/Havana/Etherpads#Horizon Havana Design Summit (Portland, April 2013) Horizon Etherpads] <br /><br />
<br/><br/><br />
<br />
== Buster the OpenStack UX Mascot ==<br />
[[File:Buster.jpg|1000px|thumb|center]]<br/><br/><br />
[[Category:Working_Groups]]</div>Julimhttps://wiki.openstack.org/w/index.php?title=UX&diff=126930UX2016-06-16T20:03:08Z<p>Julim: /* Research Priorities for Newton */</p>
<hr />
<div><br /><br />
[[File:Openstack_UX_logo.png|1000px|thumb|center]]<br/><br/><br />
<br />
== Application Developer Survey==<br />
The OpenStack UX project, with support of the OpenStack Foundation and the Technical Committee, is distributing a survey intended to build a community of application and software developers who are interested in providing feedback to the OpenStack open source community. The survey is eight questions and should take no more than ten minutes to complete. <br />
<br />
[https://wiki.openstack.org/wiki/App-dev-survey Application Developer Recruitment Survey]<br />
<br />
== OpenStack User Experience Mission==<br />
The mission of the UX Program is to support and facilitate cross-project efforts to improve the overall user experience of OpenStack. <br />
We provide user research to help teams identify any issues preventing adoption of their services as well as help the projects validate design and development efforts to address those issues. In addition, we help the project teams create solutions to address customer needs and pain points. Finally, we will provide the OpenStack community with visibility into any user experience issues related to inconsistency across projects. <br />
<br />
The UX team is not prescriptive; our goal is to collaborate with OpenStack’s projects to create better experiences.<br />
<br/><br/><br />
==General Information==<br />
====UX Program====<br />
:* For additional information about OpenStack UX, the programs, team, etc., please refer to the [https://wiki.openstack.org/wiki/UX/ProgramProposal UX Program Proposal].<br />
====Mailing List====<br />
:* Please feel free to reach out to us via the openstack developer mailing list [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-dev (openstack-dev@lists.openstack.org)]. In the subject, use the tag '''[UX]''' and we will be sure to see your question/request.<br />
<br />
====IRC====<br />
:* An additional way to get quick feedback or have a discussion with the UX group is to join the IRC channel on freenode <code><nowiki>#openstack-ux</nowiki></code>. If you don't get an immediate response, feel free to ask again later or jump over to using the mailing list!<br />
<br />
====Meetings====<br />
The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every two weeks (on odd weeks) on Friday at 1500 UTC<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof) on #openstack-ux<br />
* [[UX|UX wiki]]: https://wiki.openstack.org/wiki/UX<br />
<br/><br/><br />
<br />
==Research Priorities for Newton==<br />
{| class="wikitable"<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | Month<br />
| style="height:10px; width:300px; text-align:left;" | Project/WG<br />
| style="height:10px; width:300px; text-align:left;" | Research Method<br />
| style="height:10px; width:200px; text-align:left;" | UX Contact<br />
| style="height:10px; width:200px; text-align:left;" | Project/WG Contact<br />
| style="height:10px; width:200px; text-align:left;" | Status<br />
| style="height:10px; width:500px; text-align:left;" | Study Wiki<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | May<br />
| style="height:10px; width:300px; text-align:left;" | App Dev recruitment<br />
| style="height:10px; width:300px; text-align:left;" | Survey<br />
| style="height:10px; width:200px; text-align:left;" | piet<br />
| style="height:10px; width:200px; text-align:left;" | TBD<br />
| style="height:10px; width:200px; text-align:left;" | ?<br />
| style="height:10px; width:500px; text-align:left;" | https://etherpad.openstack.org/p/newton-osux-appdevrecruiter<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | June<br />
| style="height:10px; width:300px; text-align:left;" | App Developer Survey<br />
| style="height:10px; width:300px; text-align:left;" | Usability<br />
| style="height:10px; width:200px; text-align:left;" | piet<br />
| style="height:10px; width:200px; text-align:left;" | TBD<br />
| style="height:10px; width:200px; text-align:left;" | ?<br />
| style="height:10px; width:500px; text-align:left;" | https://etherpad.openstack.org/p/newton-osux-appsurvey<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | July<br />
| style="height:10px; width:300px; text-align:left;" | Quotas WG<br />
| style="height:10px; width:300px; text-align:left;" | TBD<br />
| style="height:10px; width:200px; text-align:left;" | piet<br />
| style="height:10px; width:200px; text-align:left;" | TBD<br />
| style="height:10px; width:200px; text-align:left;" | ?<br />
| style="height:10px; width:500px; text-align:left;" | https://etherpad.openstack.org/p/newton-osux-quotas<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | August<br />
| style="height:10px; width:300px; text-align:left;" | Installer/Deployer<br />
| style="height:10px; width:300px; text-align:left;" | TBD<br />
| style="height:10px; width:200px; text-align:left;" | Danielle M<br />
| style="height:10px; width:200px; text-align:left;" | Leong<br />
| style="height:10px; width:200px; text-align:left;" | ?<br />
| style="height:10px; width:500px; text-align:left;" | https://etherpad.openstack.org/p/newton-osux-deployer<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | September<br />
| style="height:10px; width:300px; text-align:left;" | API WG<br />
| style="height:10px; width:300px; text-align:left;" | Usability<br />
| style="height:10px; width:200px; text-align:left;" | piet<br />
| style="height:10px; width:200px; text-align:left;" | cdent<br />
| style="height:10px; width:200px; text-align:left;" | ?<br />
| style="height:10px; width:500px; text-align:left;" | https://etherpad.openstack.org/p/newton-osux-api<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | October<br />
| style="height:10px; width:300px; text-align:left;" | OpenStackClient<br />
| style="height:10px; width:300px; text-align:left;" | TBD<br />
| style="height:10px; width:200px; text-align:left;" | Danielle M<br />
| style="height:10px; width:200px; text-align:left;" | Dean Troyer<br />
| style="height:10px; width:200px; text-align:left;" | ?<br />
| style="height:10px; width:500px; text-align:left;" | https://etherpad.openstack.org/p/newton-osc-appdevs<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | June - September<br />
| style="height:10px; width:300px; text-align:left;" | Help/Documentation<br />
| style="height:10px; width:300px; text-align:left;" | TBD<br />
| style="height:10px; width:200px; text-align:left;" | Danielle M<br />
| style="height:10px; width:200px; text-align:left;" | Lana<br />
| style="height:10px; width:200px; text-align:left;" | ?<br />
| style="height:10px; width:200px; text-align:left;" | https://etherpad.openstack.org/p/newton-help<br />
|- style="vertical-align:top;"<br />
| style="height:10px; width:200px; text-align:left;" | June<br />
| style="height:10px; width:300px; text-align:left;" | Persona documentation and validation<br />
| style="height:10px; width:300px; text-align:left;" | TBD<br />
| style="height:10px; width:200px; text-align:left;" | Jeff C<br />
| style="height:10px; width:200px; text-align:left;" | Jeff C<br />
| style="height:10px; width:200px; text-align:left;" | ?<br />
| style="height:10px; width:500px; text-align:left;" | https://etherpad.openstack.org/p/newton-osux-personavalidation<br />
|}<br />
<br/><br/><br />
<br />
==Proposed Activities for Barcelona Summit==<br />
<br />
* Presentations<br />
** Presentation on OSC usability results<br />
** Presentation on persona status<br />
** Presentation on quotas usability results<br />
** Presentation on installer/configuration usability results<br />
<br />
* Sessions<br />
** 1 deep dives on a GUI for one of the projects<br />
** 1 planning session for UX<br />
<br />
* Research<br />
** Room for research (~ 8hrs)<br />
<br/><br/><br />
<br />
==Getting Involved==<br />
===UX Design Activities===<br />
The team current uses an online tool called [https://openstack.invisionapp.com/ Invision] to provided feedback on mocks. The best way to get an account is to post a request to the Horizon IRC and someone with admin privileges will grant you access to post your designs. <br />
<br />
Generally, you would want to create a project in [https://openstack.invisionapp.com/ Invision] and upload images to that project. The next step would be to post a link to that design in the Horizon IRC asking folks to provide reviews. The community has been very good about providing reasonable feedback and it's your choice whether or not to incorporate the recommendations.<br />
<br />
We are planning to move to Pholio from Invision in the near future.<br />
<br/><br/><br />
<br />
===User Research Activities===<br />
The community has been actively conducting user research/usability studies. The following are research and results from studies performed to-date:<br />
<br />
* [https://wiki.openstack.org/wiki/HorizonUsability_Testing OpenStack User Research & Usability Studies (includes Results)]<br />
* [https://wiki.openstack.org/wiki/OpenStack_Personas_2015 Personas]<br />
* [https://wiki.openstack.org/wiki/OpenStackUserSurveys OpenStack User Surveys]<br />
* If you are going to do your own research, we'd love for you to contribute results or better yet, to collaborate with you.<br />
<br/><br/><br />
<br />
== Helpful Links ==<br />
[https://wiki.openstack.org/wiki/Releases OpenStack releases] <br />
<br />
[https://wiki.openstack.org/wiki/UX OpenStack UX wiki]<br />
<br />
[https://wiki.openstack.org/wiki/HorizonUsability_Testing OpenStack user research wiki]<br />
<br />
[https://etherpad.openstack.org/p/ux-approval-priorities Etherpad weekly UX priorities]<br />
<br />
[https://docs.google.com/spreadsheets/d/12QapK1FqXzUJJ8YE5CoA2jz8DdeKnY_lLXKMiz5WlCU/edit?usp=sharing OpenStack UX projects and planning]<br/><br />
<br />
[https://www.openstack.org/foundation/board-of-directors/ OpenStack foundation board members]<br />
<br />
[https://www.openstack.org/foundation/tech-committee/ OpenStack technical committee ]<br />
<br />
[https://wiki.openstack.org/wiki/OpenStack_Personas_2015 OpenStack personas]<br />
<br />
[https://wiki.openstack.org/wiki/UX/Design#Cores OpenStack UX cores]<br />
<br />
[https://www.openstack.org/foundation/user-committee/ OpenStack User Committee]<br />
<br />
[https://launchpad.net/openstack-ux OpenStack UX launchpad]<br />
<br />
[https://etherpad.openstack.org/p/mitaka-openstackux-summitpresentations Proposed Mitaka Summit Presentations]<br />
<br/><br/><br />
<br />
== UX Discussions at OpenStack Summit Etherpads ==<br />
[https://etherpad.openstack.org/p/newton-openstackux-summitpresentations Newton Design Summit Presentation Proposals (Barcelona, October 2016)] <br /><br />
[https://etherpad.openstack.org/p/mitaka-openstackux-summitpresentations Mitaka Design Summit Presentation Proposals (Austin, April 2016)] <br /><br />
[https://wiki.openstack.org/wiki/Design_Summit/Liberty/Etherpads#Horizon Liberty Design Summit (Vancouver, May 2015) Horizon Etherpads] <br/><br />
[https://etherpad.openstack.org/p/kilo-horizon-ux Kilo Design Summit (Paris, Nov 2014) Horizon-UX Etherpad] <br /><br />
[https://wiki.openstack.org/wiki/Summit/Juno/Etherpads#Horizon Juno Design Summit (Atlanta, May 2014) Horizon Etherpads] <br /><br />
[https://wiki.openstack.org/wiki/Summit/Icehouse/Etherpads#Horizon Icehouse Design Summit (Hong Kong, Nov 2013) Horizon Etherpads] <br /><br />
[https://wiki.openstack.org/wiki/Summit/Havana/Etherpads#Horizon Havana Design Summit (Portland, April 2013) Horizon Etherpads] <br /><br />
<br/><br/><br />
<br />
== Buster the OpenStack UX Mascot ==<br />
[[File:Buster.jpg|1000px|thumb|center]]<br/><br/><br />
[[Category:Working_Groups]]</div>Julimhttps://wiki.openstack.org/w/index.php?title=Meetings/UX&diff=98843Meetings/UX2015-12-04T16:05:09Z<p>Julim: /* Friday, 4 December 2015, 15:00 UTC */</p>
<hr />
<div>The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every other Friday at 1500 UTC Starting on 9 October 2015<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof) on #openstack-ux<br />
* [[UX|UX wiki]]: https://wiki.openstack.org/wiki/UX<br />
<br />
=== Agenda for next meeting (Friday, 18 December 2015, 15:00 UTC) ===<br />
* Personas<br />
* Unified CLI Study<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br />
<br /><br />
<br />
== Previous meetings ==<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/ 2015 OpenStack-UX Meeting Minutes]<br />
* [http://eavesdrop.openstack.org/meetings/ux/ 2014 and earlier OpenStack-UX Meeting Minutes]<br />
<br /><br />
<br />
==== '''Friday, 4 December 2015, 15:00 UTC''' ====<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-12-04-15.01.html 4 Dec 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-12-04-15.01.log.html 4 Dec 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
* [https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing%20 Persona validation survey questions]<br />
* we've received a lot of feedback on the persona screener<br />
* The foundation has agreed to provide a surveymonkey account to the OpenStack UX team -- the intent is to give them accounts, so they have access to the data. Furthermore, the foundation will be responsible for distributing the survey link. This is our current blocker to distributing the survey.<br />
* At some point, we will distribute a "screener" survey to the community to build-up a db of willing participants that will allow them to create email lists based on the participants specific interests.<br />
* [[HorizonUsability_Testing#December_2015_Nova_Networks_to_Neutron_Migration_Study|Nova Network/Neutron migration study presentation]] - presented survey results on Tuesday, 1 Dec 2015<br />
* Tuesday 1 Dec 2015 didn't get recorded due to technical difficulties<br />
* Determine if we need to hold another community presentation and try recording it again then<br />
* Unified CLI Study<br />
* Stan (IBM) and Piet (HP) are working on a unified CLI study<br />
* This will be a usability study with about eight participants<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-cli-research Unified CLI Study Etherpad]<br />
* [https://docs.google.com/document/d/1xqCO6Q0EZBpZmGR1AR_8D48EjV0SfF6EVZBwLtQoRBM/edit Unified CLI Study Tasks (for end-users so far)]<br />
* The first go around will be end users rolling-up a VM (similar to the tasks we did for the Launch Instance usability in Horizon)<br />
* Goals of the study needs to be written up, but OSC team is really interesting in validating that the CLI is usable with both current OpenStack users and new users<br />
* The CLI has never been tested before<br />
* LBaaS<br />
* Need to get review on the [https://invis.io/59524AX4J LBaaS edit workflows]<br />
* We have approved the panels and the Create Load Balancer UI<br />
* AI: Just need approval on the edit. Doug has reviewed it, but we need core approval. It may be easier for the Cores if we have someone with specific domain experience reviewing them. Feel free to leave comments on the first panel with the blue eye.<br />
* Move to a UX repository (Gerrit)<br />
* Not much to report<br />
* Things are moving along. Piet now one of the admins for the launchpad account.<br />
* Diana has created a git repository.<br />
* https://launchpad.net/~openstack-ux-drivers<br />
* https://launchpad.net/openstack-ux<br />
* At some point, there needs to be a discussion around the scope of the blueprints. For example, is personas a blueprint? Or should the first file personas that we are currently refining a blueprint?<br />
* Mid-Cycle Mitaka Meetup<br />
* We are planning to have a joint mid-cycle w the Horizon folks since some of the cores overlap<br />
* Vote on [http://goo.gl/forms/TVtWP96KjY Mid-Cycle Meetup survey] to identify a location/date<br />
* In the future, we may piggyback other mid-cycles<br />
* Proposed Topics ([https://etherpad.openstack.org/p/mitaka-openstackux-mid-cycle Etherpad]): Review guideline (heuristic) for UX Cores reviewing mocks, Personas<br />
* Please add recommendations to the Topics in the Etherpad<br />
* Mock-up Review Guidelines<br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br /><br />
<br />
==== Friday, 20 November 2015, 15:00 UTC ====<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.html 20 Nov 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.log.html 20 Nov 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing <br />
* Nova Network/Neutron migration study presentation<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* Ironic https://youtu.be/Jne9t8sHpUc <br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br /><br />
<br /><br />
<br />
==== Friday, 6 November 2015, 15:00 UTC ====<br />
* Follow-up from Summit<br />
* Personas<br />
* Move to a UX repository (Gerrit)<br />
* Neutron Study<br />
<br /><br />
<br /><br />
<br />
==== September 8, 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
** It would be great to make a decision on this if we have enough people. If not, should we start a ML thread to finish the discussion?<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Any open questions here?<br />
** Chris will be moving on to merge this into docs.<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Did anyone attend?<br />
** Any updates to share from this?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Review any questions/feedback given on PoC wireframes: https://wiki.openstack.org/wiki/Merlin/PoC#Draft_UI_concept_for_PoC_.28visual_editing_of_HOT_templates.29<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations (Jacki?)<br />
<br /><br />
<br /><br />
<br />
==== August 18 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Review feedback given since last meeting<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Anyone attending?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-August/042128.html<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations<br />
<br /><br />
<br /><br />
<br />
==== August 4 2014 ====<br />
* lblanchard will chair<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
* UX Project name on StoryBoard<br />
** https://review.openstack.org/#/c/96549/<br />
<br /><br />
<br /><br />
<br />
==== July 7 2014 ====<br />
* Meeting alternating times<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
<br /><br />
<br />
==== June 18 2014 ====<br />
<br />
* StoryBoard for UX and its progress<br />
* Wireframes review tool and its progress<br />
* [UX] [Heat] [Mistral] [Murano] [Neutron] [Solum] Cross-project UI library: gathering the requirements<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-June/037054.html<br />
** https://etherpad.openstack.org/p/9XQ7Q2NQdv<br />
** https://docs.google.com/document/d/19Q9JwoO77724RyOp7XkpYmALwmdb7JjoQHcDv4ffZ-I/edit#<br />
* Faceted Search<br />
** Is anoyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
** Would anyone have cycles or interest to help out here?<br />
<br /><br />
<br /></div>Julimhttps://wiki.openstack.org/w/index.php?title=Meetings/UX&diff=98842Meetings/UX2015-12-04T16:04:45Z<p>Julim: </p>
<hr />
<div>The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every other Friday at 1500 UTC Starting on 9 October 2015<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof) on #openstack-ux<br />
* [[UX|UX wiki]]: https://wiki.openstack.org/wiki/UX<br />
<br />
=== Agenda for next meeting (Friday, 18 December 2015, 15:00 UTC) ===<br />
* Personas<br />
* Unified CLI Study<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br />
<br /><br />
<br />
== Previous meetings ==<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/ 2015 OpenStack-UX Meeting Minutes]<br />
* [http://eavesdrop.openstack.org/meetings/ux/ 2014 and earlier OpenStack-UX Meeting Minutes]<br />
<br /><br />
<br />
==== Friday, 4 December 2015, 15:00 UTC ====<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-12-04-15.01.html 4 Dec 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-12-04-15.01.log.html 4 Dec 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
* [https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing%20 Persona validation survey questions]<br />
* we've received a lot of feedback on the persona screener<br />
* The foundation has agreed to provide a surveymonkey account to the OpenStack UX team -- the intent is to give them accounts, so they have access to the data. Furthermore, the foundation will be responsible for distributing the survey link. This is our current blocker to distributing the survey.<br />
* At some point, we will distribute a "screener" survey to the community to build-up a db of willing participants that will allow them to create email lists based on the participants specific interests.<br />
* [[HorizonUsability_Testing#December_2015_Nova_Networks_to_Neutron_Migration_Study|Nova Network/Neutron migration study presentation]] - presented survey results on Tuesday, 1 Dec 2015<br />
* Tuesday 1 Dec 2015 didn't get recorded due to technical difficulties<br />
* Determine if we need to hold another community presentation and try recording it again then<br />
* Unified CLI Study<br />
* Stan (IBM) and Piet (HP) are working on a unified CLI study<br />
* This will be a usability study with about eight participants<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-cli-research Unified CLI Study Etherpad]<br />
* [https://docs.google.com/document/d/1xqCO6Q0EZBpZmGR1AR_8D48EjV0SfF6EVZBwLtQoRBM/edit Unified CLI Study Tasks (for end-users so far)]<br />
* The first go around will be end users rolling-up a VM (similar to the tasks we did for the Launch Instance usability in Horizon)<br />
* Goals of the study needs to be written up, but OSC team is really interesting in validating that the CLI is usable with both current OpenStack users and new users<br />
* The CLI has never been tested before<br />
* LBaaS<br />
* Need to get review on the [https://invis.io/59524AX4J LBaaS edit workflows]<br />
* We have approved the panels and the Create Load Balancer UI<br />
* AI: Just need approval on the edit. Doug has reviewed it, but we need core approval. It may be easier for the Cores if we have someone with specific domain experience reviewing them. Feel free to leave comments on the first panel with the blue eye.<br />
* Move to a UX repository (Gerrit)<br />
* Not much to report<br />
* Things are moving along. Piet now one of the admins for the launchpad account.<br />
* Diana has created a git repository.<br />
* https://launchpad.net/~openstack-ux-drivers<br />
* https://launchpad.net/openstack-ux<br />
* At some point, there needs to be a discussion around the scope of the blueprints. For example, is personas a blueprint? Or should the first file personas that we are currently refining a blueprint?<br />
* Mid-Cycle Mitaka Meetup<br />
* We are planning to have a joint mid-cycle w the Horizon folks since some of the cores overlap<br />
* Vote on [http://goo.gl/forms/TVtWP96KjY Mid-Cycle Meetup survey] to identify a location/date<br />
* In the future, we may piggyback other mid-cycles<br />
* Proposed Topics ([https://etherpad.openstack.org/p/mitaka-openstackux-mid-cycle Etherpad]): Review guideline (heuristic) for UX Cores reviewing mocks, Personas<br />
* Please add recommendations to the Topics in the Etherpad<br />
* Mock-up Review Guidelines<br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br /><br />
<br />
==== Friday, 20 November 2015, 15:00 UTC ====<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.html 20 Nov 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.log.html 20 Nov 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing <br />
* Nova Network/Neutron migration study presentation<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* Ironic https://youtu.be/Jne9t8sHpUc <br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br /><br />
<br /><br />
<br />
==== Friday, 6 November 2015, 15:00 UTC ====<br />
* Follow-up from Summit<br />
* Personas<br />
* Move to a UX repository (Gerrit)<br />
* Neutron Study<br />
<br /><br />
<br /><br />
<br />
==== September 8, 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
** It would be great to make a decision on this if we have enough people. If not, should we start a ML thread to finish the discussion?<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Any open questions here?<br />
** Chris will be moving on to merge this into docs.<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Did anyone attend?<br />
** Any updates to share from this?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Review any questions/feedback given on PoC wireframes: https://wiki.openstack.org/wiki/Merlin/PoC#Draft_UI_concept_for_PoC_.28visual_editing_of_HOT_templates.29<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations (Jacki?)<br />
<br /><br />
<br /><br />
<br />
==== August 18 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Review feedback given since last meeting<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Anyone attending?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-August/042128.html<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations<br />
<br /><br />
<br /><br />
<br />
==== August 4 2014 ====<br />
* lblanchard will chair<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
* UX Project name on StoryBoard<br />
** https://review.openstack.org/#/c/96549/<br />
<br /><br />
<br /><br />
<br />
==== July 7 2014 ====<br />
* Meeting alternating times<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
<br /><br />
<br />
==== June 18 2014 ====<br />
<br />
* StoryBoard for UX and its progress<br />
* Wireframes review tool and its progress<br />
* [UX] [Heat] [Mistral] [Murano] [Neutron] [Solum] Cross-project UI library: gathering the requirements<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-June/037054.html<br />
** https://etherpad.openstack.org/p/9XQ7Q2NQdv<br />
** https://docs.google.com/document/d/19Q9JwoO77724RyOp7XkpYmALwmdb7JjoQHcDv4ffZ-I/edit#<br />
* Faceted Search<br />
** Is anoyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
** Would anyone have cycles or interest to help out here?<br />
<br /><br />
<br /></div>Julimhttps://wiki.openstack.org/w/index.php?title=Meetings/UX&diff=98841Meetings/UX2015-12-04T16:04:02Z<p>Julim: </p>
<hr />
<div>The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every other Friday at 1500 UTC Starting on 9 October 2015<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof)<br />
* UX wiki: https://wiki.openstack.org/wiki/UX<br />
<br />
=== Agenda for next meeting (Friday, 18 December 2015, 15:00 UTC) ===<br />
* Personas<br />
* Unified CLI Study<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br />
<br /><br />
<br />
== Previous meetings ==<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/ 2015 OpenStack-UX Meeting Minutes]<br />
* [http://eavesdrop.openstack.org/meetings/ux/ 2014 and earlier OpenStack-UX Meeting Minutes]<br />
<br /><br />
<br />
==== Friday, 4 December 2015, 15:00 UTC ====<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-12-04-15.01.html 4 Dec 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-12-04-15.01.log.html 4 Dec 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
* [https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing%20 Persona validation survey questions]<br />
* we've received a lot of feedback on the persona screener<br />
* The foundation has agreed to provide a surveymonkey account to the OpenStack UX team -- the intent is to give them accounts, so they have access to the data. Furthermore, the foundation will be responsible for distributing the survey link. This is our current blocker to distributing the survey.<br />
* At some point, we will distribute a "screener" survey to the community to build-up a db of willing participants that will allow them to create email lists based on the participants specific interests.<br />
* [[HorizonUsability_Testing#December_2015_Nova_Networks_to_Neutron_Migration_Study|Nova Network/Neutron migration study presentation]] - presented survey results on Tuesday, 1 Dec 2015<br />
* Tuesday 1 Dec 2015 didn't get recorded due to technical difficulties<br />
* Determine if we need to hold another community presentation and try recording it again then<br />
* Unified CLI Study<br />
* Stan (IBM) and Piet (HP) are working on a unified CLI study<br />
* This will be a usability study with about eight participants<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-cli-research Unified CLI Study Etherpad]<br />
* [https://docs.google.com/document/d/1xqCO6Q0EZBpZmGR1AR_8D48EjV0SfF6EVZBwLtQoRBM/edit Unified CLI Study Tasks (for end-users so far)]<br />
* The first go around will be end users rolling-up a VM (similar to the tasks we did for the Launch Instance usability in Horizon)<br />
* Goals of the study needs to be written up, but OSC team is really interesting in validating that the CLI is usable with both current OpenStack users and new users<br />
* The CLI has never been tested before<br />
* LBaaS<br />
* Need to get review on the [https://invis.io/59524AX4J LBaaS edit workflows]<br />
* We have approved the panels and the Create Load Balancer UI<br />
* AI: Just need approval on the edit. Doug has reviewed it, but we need core approval. It may be easier for the Cores if we have someone with specific domain experience reviewing them. Feel free to leave comments on the first panel with the blue eye.<br />
* Move to a UX repository (Gerrit)<br />
* Not much to report<br />
* Things are moving along. Piet now one of the admins for the launchpad account.<br />
* Diana has created a git repository.<br />
* https://launchpad.net/~openstack-ux-drivers<br />
* https://launchpad.net/openstack-ux<br />
* At some point, there needs to be a discussion around the scope of the blueprints. For example, is personas a blueprint? Or should the first file personas that we are currently refining a blueprint?<br />
* Mid-Cycle Mitaka Meetup<br />
* We are planning to have a joint mid-cycle w the Horizon folks since some of the cores overlap<br />
* Vote on [http://goo.gl/forms/TVtWP96KjY Mid-Cycle Meetup survey] to identify a location/date<br />
* In the future, we may piggyback other mid-cycles<br />
* Proposed Topics ([https://etherpad.openstack.org/p/mitaka-openstackux-mid-cycle Etherpad]): Review guideline (heuristic) for UX Cores reviewing mocks, Personas<br />
* Please add recommendations to the Topics in the Etherpad<br />
* Mock-up Review Guidelines<br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br /><br />
<br />
==== Friday, 20 November 2015, 15:00 UTC ====<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.html 20 Nov 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.log.html 20 Nov 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing <br />
* Nova Network/Neutron migration study presentation<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* Ironic https://youtu.be/Jne9t8sHpUc <br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br /><br />
<br /><br />
<br />
==== Friday, 6 November 2015, 15:00 UTC ====<br />
* Follow-up from Summit<br />
* Personas<br />
* Move to a UX repository (Gerrit)<br />
* Neutron Study<br />
<br /><br />
<br /><br />
<br />
==== September 8, 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
** It would be great to make a decision on this if we have enough people. If not, should we start a ML thread to finish the discussion?<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Any open questions here?<br />
** Chris will be moving on to merge this into docs.<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Did anyone attend?<br />
** Any updates to share from this?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Review any questions/feedback given on PoC wireframes: https://wiki.openstack.org/wiki/Merlin/PoC#Draft_UI_concept_for_PoC_.28visual_editing_of_HOT_templates.29<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations (Jacki?)<br />
<br /><br />
<br /><br />
<br />
==== August 18 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Review feedback given since last meeting<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Anyone attending?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-August/042128.html<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations<br />
<br /><br />
<br /><br />
<br />
==== August 4 2014 ====<br />
* lblanchard will chair<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
* UX Project name on StoryBoard<br />
** https://review.openstack.org/#/c/96549/<br />
<br /><br />
<br /><br />
<br />
==== July 7 2014 ====<br />
* Meeting alternating times<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
<br /><br />
<br />
==== June 18 2014 ====<br />
<br />
* StoryBoard for UX and its progress<br />
* Wireframes review tool and its progress<br />
* [UX] [Heat] [Mistral] [Murano] [Neutron] [Solum] Cross-project UI library: gathering the requirements<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-June/037054.html<br />
** https://etherpad.openstack.org/p/9XQ7Q2NQdv<br />
** https://docs.google.com/document/d/19Q9JwoO77724RyOp7XkpYmALwmdb7JjoQHcDv4ffZ-I/edit#<br />
* Faceted Search<br />
** Is anoyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
** Would anyone have cycles or interest to help out here?<br />
<br /><br />
<br /></div>Julimhttps://wiki.openstack.org/w/index.php?title=Meetings/UX&diff=98840Meetings/UX2015-12-04T16:02:46Z<p>Julim: /* Friday, 4 December 2015, 15:00 UTC */</p>
<hr />
<div>The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every other Friday at 1500 UTC Starting on 9 October 2015<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof)<br />
* UX wiki: https://wiki.openstack.org/wiki/UX<br />
<br />
=== Agenda for next meeting (Friday, 18 December 2015, 15:00 UTC) ===<br />
* Personas<br />
* Unified CLI Study<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br />
<br /><br />
<br />
== Previous meetings ==<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/ 2015 OpenStack-UX Meeting Minutes]<br />
* [http://eavesdrop.openstack.org/meetings/ux/ 2014 and earlier OpenStack-UX Meeting Minutes]<br />
<br /><br />
<br />
==== Friday, 4 December 2015, 15:00 UTC ====<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-12-04-15.01.html 4 Dec 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-12-04-15.01.log.html 4 Dec 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
* [https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing%20 Persona validation survey questions]<br />
* we've received a lot of feedback on the persona screener<br />
* The foundation has agreed to provide a surveymonkey account to the OpenStack UX team -- the intent is to give them accounts, so they have access to the data. Furthermore, the foundation will be responsible for distributing the survey link. This is our current blocker to distributing the survey.<br />
* At some point, we will distribute a "screener" survey to the community to build-up a db of willing participants that will allow them to create email lists based on the participants specific interests.<br />
* [[HorizonUsability_Testing#December_2015_Nova_Networks_to_Neutron_Migration_Study|Nova Network/Neutron migration study presentation]] - presented survey results on Tuesday, 1 Dec 2015<br />
* Tuesday 1 Dec 2015 didn't get recorded due to technical difficulties<br />
* Determine if we need to hold another community presentation and try recording it again then<br />
* Unified CLI Study<br />
* Stan (IBM) and Piet (HP) are working on a unified CLI study<br />
* This will be a usability study with about eight participants<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-cli-research Unified CLI Study Etherpad]<br />
* [https://docs.google.com/document/d/1xqCO6Q0EZBpZmGR1AR_8D48EjV0SfF6EVZBwLtQoRBM/edit Unified CLI Study Tasks (for end-users so far)]<br />
* The first go around will be end users rolling-up a VM (similar to the tasks we did for the Launch Instance usability in Horizon)<br />
* Goals of the study needs to be written up, but OSC team is really interesting in validating that the CLI is usable with both current OpenStack users and new users<br />
* The CLI has never been tested before<br />
* LBaaS<br />
* Need to get review on the [https://invis.io/59524AX4J LBaaS edit workflows]<br />
* We have approved the panels and the Create Load Balancer UI<br />
* AI: Just need approval on the edit. Doug has reviewed it, but we need core approval. It may be easier for the Cores if we have someone with specific domain experience reviewing them. Feel free to leave comments on the first panel with the blue eye.<br />
* Move to a UX repository (Gerrit)<br />
* Not much to report<br />
* Things are moving along. Piet now one of the admins for the launchpad account.<br />
* Diana has created a git repository.<br />
* https://launchpad.net/~openstack-ux-drivers<br />
* https://launchpad.net/openstack-ux<br />
* At some point, there needs to be a discussion around the scope of the blueprints. For example, is personas a blueprint? Or should the first file personas that we are currently refining a blueprint?<br />
* Mid-Cycle Mitaka Meetup<br />
* We are planning to have a joint mid-cycle w the Horizon folks since some of the cores overlap<br />
* Vote on [http://goo.gl/forms/TVtWP96KjY Mid-Cycle Meetup survey] to identify a location/date<br />
* In the future, we may piggyback other mid-cycles<br />
* Proposed Topics ([https://etherpad.openstack.org/p/mitaka-openstackux-mid-cycle Etherpad]): Review guideline (heuristic) for UX Cores reviewing mocks, Personas<br />
* Please add recommendations to the Topics in the Etherpad<br />
* Mock-up Review Guidelines<br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
==== Friday, 20 November 2015, 15:00 UTC ====<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.html 20 Nov 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.log.html 20 Nov 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing <br />
* Nova Network/Neutron migration study presentation<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* Ironic https://youtu.be/Jne9t8sHpUc <br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br /><br />
<br />
==== Friday, 6 November 2015, 15:00 UTC ====<br />
* Follow-up from Summit<br />
* Personas<br />
* Move to a UX repository (Gerrit)<br />
* Neutron Study<br />
<br /><br />
<br />
==== September 8, 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
** It would be great to make a decision on this if we have enough people. If not, should we start a ML thread to finish the discussion?<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Any open questions here?<br />
** Chris will be moving on to merge this into docs.<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Did anyone attend?<br />
** Any updates to share from this?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Review any questions/feedback given on PoC wireframes: https://wiki.openstack.org/wiki/Merlin/PoC#Draft_UI_concept_for_PoC_.28visual_editing_of_HOT_templates.29<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations (Jacki?)<br />
<br />
==== August 18 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Review feedback given since last meeting<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Anyone attending?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-August/042128.html<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations<br />
<br />
==== August 4 2014 ====<br />
* lblanchard will chair<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
* UX Project name on StoryBoard<br />
** https://review.openstack.org/#/c/96549/<br />
<br />
<br />
==== July 7 2014 ====<br />
* Meeting alternating times<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
<br /><br />
<br />
==== June 18 2014 ====<br />
<br />
* StoryBoard for UX and its progress<br />
* Wireframes review tool and its progress<br />
* [UX] [Heat] [Mistral] [Murano] [Neutron] [Solum] Cross-project UI library: gathering the requirements<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-June/037054.html<br />
** https://etherpad.openstack.org/p/9XQ7Q2NQdv<br />
** https://docs.google.com/document/d/19Q9JwoO77724RyOp7XkpYmALwmdb7JjoQHcDv4ffZ-I/edit#<br />
* Faceted Search<br />
** Is anoyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
** Would anyone have cycles or interest to help out here?</div>Julimhttps://wiki.openstack.org/w/index.php?title=Meetings/UX&diff=98839Meetings/UX2015-12-04T16:02:04Z<p>Julim: </p>
<hr />
<div>The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every other Friday at 1500 UTC Starting on 9 October 2015<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof)<br />
* UX wiki: https://wiki.openstack.org/wiki/UX<br />
<br />
=== Agenda for next meeting (Friday, 18 December 2015, 15:00 UTC) ===<br />
* Personas<br />
* Unified CLI Study<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br />
<br /><br />
<br />
== Previous meetings ==<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/ 2015 OpenStack-UX Meeting Minutes]<br />
* [http://eavesdrop.openstack.org/meetings/ux/ 2014 and earlier OpenStack-UX Meeting Minutes]<br />
<br /><br />
<br />
=== Friday, 4 December 2015, 15:00 UTC ===<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-12-04-15.01.html 4 Dec 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-12-04-15.01.log.html 4 Dec 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
* [https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing%20 Persona validation survey questions]<br />
* we've received a lot of feedback on the persona screener<br />
* The foundation has agreed to provide a surveymonkey account to the OpenStack UX team -- the intent is to give them accounts, so they have access to the data. Furthermore, the foundation will be responsible for distributing the survey link. This is our current blocker to distributing the survey.<br />
* At some point, we will distribute a "screener" survey to the community to build-up a db of willing participants that will allow them to create email lists based on the participants specific interests.<br />
* [[HorizonUsability_Testing#December_2015_Nova_Networks_to_Neutron_Migration_Study|Nova Network/Neutron migration study presentation]] - presented survey results on Tuesday, 1 Dec 2015<br />
* Tuesday 1 Dec 2015 didn't get recorded due to technical difficulties<br />
* Determine if we need to hold another community presentation and try recording it again then<br />
* Unified CLI Study<br />
* Stan (IBM) and Piet (HP) are working on a unified CLI study<br />
* This will be a usability study with about eight participants<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-cli-research Unified CLI Study Etherpad]<br />
* [https://docs.google.com/document/d/1xqCO6Q0EZBpZmGR1AR_8D48EjV0SfF6EVZBwLtQoRBM/edit Unified CLI Study Tasks (for end-users so far)]<br />
* The first go around will be end users rolling-up a VM (similar to the tasks we did for the Launch Instance usability in Horizon)<br />
* Goals of the study needs to be written up, but OSC team is really interesting in validating that the CLI is usable with both current OpenStack users and new users<br />
* The CLI has never been tested before<br />
* LBaaS<br />
* Need to get review on the [https://invis.io/59524AX4J LBaaS edit workflows]<br />
* We have approved the panels and the Create Load Balancer UI<br />
* AI: Just need approval on the edit. Doug has reviewed it, but we need core approval. It may be easier for the Cores if we have someone with specific domain experience reviewing them. Feel free to leave comments on the first panel with the blue eye.<br />
* Move to a UX repository (Gerrit)<br />
* Not much to report<br />
* Things are moving along. Piet now one of the admins for the launchpad account.<br />
* Diana has created a git repository.<br />
* https://launchpad.net/~openstack-ux-drivers<br />
* https://launchpad.net/openstack-ux<br />
* At some point, there needs to be a discussion around the scope of the blueprints. For example, is personas a blueprint? Or should the first file personas that we are currently refining a blueprint?<br />
* Mid-Cycle Mitaka Meetup<br />
* We are planning to have a joint mid-cycle w the Horizon folks since some of the cores overlap<br />
* Vote on [http://goo.gl/forms/TVtWP96KjY Mid-Cycle Meetup survey] to identify a location/date<br />
* In the future, we may piggyback other mid-cycles<br />
* Proposed Topics ([https://etherpad.openstack.org/p/mitaka-openstackux-mid-cycle Etherpad]): Review guideline (heuristic) for UX Cores reviewing mocks, Personas<br />
* Please add recommendations to the Topics in the Etherpad<br />
* Mock-up Review Guidelines<br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
==== Friday, 20 November 2015, 15:00 UTC ====<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.html 20 Nov 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.log.html 20 Nov 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing <br />
* Nova Network/Neutron migration study presentation<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* Ironic https://youtu.be/Jne9t8sHpUc <br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br /><br />
<br />
==== Friday, 6 November 2015, 15:00 UTC ====<br />
* Follow-up from Summit<br />
* Personas<br />
* Move to a UX repository (Gerrit)<br />
* Neutron Study<br />
<br /><br />
<br />
==== September 8, 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
** It would be great to make a decision on this if we have enough people. If not, should we start a ML thread to finish the discussion?<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Any open questions here?<br />
** Chris will be moving on to merge this into docs.<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Did anyone attend?<br />
** Any updates to share from this?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Review any questions/feedback given on PoC wireframes: https://wiki.openstack.org/wiki/Merlin/PoC#Draft_UI_concept_for_PoC_.28visual_editing_of_HOT_templates.29<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations (Jacki?)<br />
<br />
==== August 18 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Review feedback given since last meeting<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Anyone attending?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-August/042128.html<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations<br />
<br />
==== August 4 2014 ====<br />
* lblanchard will chair<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
* UX Project name on StoryBoard<br />
** https://review.openstack.org/#/c/96549/<br />
<br />
<br />
==== July 7 2014 ====<br />
* Meeting alternating times<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
<br /><br />
<br />
==== June 18 2014 ====<br />
<br />
* StoryBoard for UX and its progress<br />
* Wireframes review tool and its progress<br />
* [UX] [Heat] [Mistral] [Murano] [Neutron] [Solum] Cross-project UI library: gathering the requirements<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-June/037054.html<br />
** https://etherpad.openstack.org/p/9XQ7Q2NQdv<br />
** https://docs.google.com/document/d/19Q9JwoO77724RyOp7XkpYmALwmdb7JjoQHcDv4ffZ-I/edit#<br />
* Faceted Search<br />
** Is anoyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
** Would anyone have cycles or interest to help out here?</div>Julimhttps://wiki.openstack.org/w/index.php?title=Meetings/UX&diff=98837Meetings/UX2015-12-04T16:00:38Z<p>Julim: /* Friday, 4 December 2015, 15:00 UTC */</p>
<hr />
<div>The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every other Friday at 1500 UTC Starting on 9 October 2015<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof)<br />
* UX wiki: https://wiki.openstack.org/wiki/UX<br />
<br />
=== Agenda for next meeting (Friday, 18 December 2015, 15:00 UTC) ===<br />
* Personas<br />
* Unified CLI Study<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br />
<br /><br />
<br />
== Previous meetings ==<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/ 2015 OpenStack-UX Meeting Minutes]<br />
* [http://eavesdrop.openstack.org/meetings/ux/ 2014 and earlier OpenStack-UX Meeting Minutes]<br />
<br /><br />
<br />
=== Friday, 4 December 2015, 15:00 UTC ===<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-12-04-15.01.html 4 Dec 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-12-04-15.01.log.html 4 Dec 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
* [https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing%20 Persona validation survey questions]<br />
* we've received a lot of feedback on the persona screener<br />
* The foundation has agreed to provide a surveymonkey account to the OpenStack UX team -- the intent is to give them accounts, so they have access to the data. Furthermore, the foundation will be responsible for distributing the survey link. This is our current blocker to distributing the survey.<br />
* At some point, we will distribute a "screener" survey to the community to build-up a db of willing participants that will allow them to create email lists based on the participants specific interests.<br />
* [[HorizonUsability_Testing#December_2015_Nova_Networks_to_Neutron_Migration_Study|Nova Network/Neutron migration study presentation]] - presented survey results on Tuesday, 1 Dec 2015<br />
* Tuesday 1 Dec 2015 didn't get recorded due to technical difficulties<br />
* Determine if we need to hold another community presentation and try recording it again then<br />
* Unified CLI Study<br />
* Stan (IBM) and Piet (HP) are working on a unified CLI study<br />
* This will be a usability study with about eight participants<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-cli-research Unified CLI Study Etherpad]<br />
* [https://docs.google.com/document/d/1xqCO6Q0EZBpZmGR1AR_8D48EjV0SfF6EVZBwLtQoRBM/edit Unified CLI Study Tasks (for end-users so far)]<br />
* The first go around will be end users rolling-up a VM (similar to the tasks we did for the Launch Instance usability in Horizon)<br />
* Goals of the study needs to be written up, but OSC team is really interesting in validating that the CLI is usable with both current OpenStack users and new users<br />
* The CLI has never been tested before<br />
* LBaaS<br />
* Need to get review on the [https://invis.io/59524AX4J LBaaS edit workflows]<br />
* We have approved the panels and the Create Load Balancer UI<br />
* AI: Just need approval on the edit. Doug has reviewed it, but we need core approval. It may be easier for the Cores if we have someone with specific domain experience reviewing them. Feel free to leave comments on the first panel with the blue eye.<br />
* Move to a UX repository (Gerrit)<br />
* Not much to report<br />
* Things are moving along. Piet now one of the admins for the launchpad account.<br />
* Diana has created a git repository.<br />
* https://launchpad.net/~openstack-ux-drivers<br />
* https://launchpad.net/openstack-ux<br />
* At some point, there needs to be a discussion around the scope of the blueprints. For example, is personas a blueprint? Or should the first file personas that we are currently refining a blueprint?<br />
* Mid-Cycle Mitaka Meetup<br />
* We are planning to have a joint mid-cycle w the Horizon folks since some of the cores overlap<br />
* Vote on [http://goo.gl/forms/TVtWP96KjY Mid-Cycle Meetup survey] to identify a location/date<br />
* In the future, we may piggyback other mid-cycles<br />
* Proposed Topics ([https://etherpad.openstack.org/p/mitaka-openstackux-mid-cycle Etherpad]): Review guideline (heuristic) for UX Cores reviewing mocks, Personas<br />
* Please add recommendations to the Topics in the Etherpad<br />
* Mock-up Review Guidelines<br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
==== Friday, 20 November 2015, 15:00 UTC ====<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.html 20 Nov 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.log.html 20 Nov 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing <br />
* Nova Network/Neutron migration study presentation<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* Ironic https://youtu.be/Jne9t8sHpUc <br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br /><br />
<br />
==== Friday, 6 November 2015, 15:00 UTC ====<br />
* Follow-up from Summit<br />
* Personas<br />
* Move to a UX repository (Gerrit)<br />
* Neutron Study<br />
<br /><br />
<br />
==== September 8, 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
** It would be great to make a decision on this if we have enough people. If not, should we start a ML thread to finish the discussion?<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Any open questions here?<br />
** Chris will be moving on to merge this into docs.<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Did anyone attend?<br />
** Any updates to share from this?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Review any questions/feedback given on PoC wireframes: https://wiki.openstack.org/wiki/Merlin/PoC#Draft_UI_concept_for_PoC_.28visual_editing_of_HOT_templates.29<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations (Jacki?)<br />
<br />
==== August 18 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Review feedback given since last meeting<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Anyone attending?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-August/042128.html<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations<br />
<br />
==== August 4 ====<br />
* lblanchard will chair<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
* UX Project name on StoryBoard<br />
** https://review.openstack.org/#/c/96549/<br />
<br />
<br />
==== July 7 ====<br />
* Meeting alternating times<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
<br /><br />
<br />
==== June 18 ====<br />
<br />
* StoryBoard for UX and its progress<br />
* Wireframes review tool and its progress<br />
* [UX] [Heat] [Mistral] [Murano] [Neutron] [Solum] Cross-project UI library: gathering the requirements<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-June/037054.html<br />
** https://etherpad.openstack.org/p/9XQ7Q2NQdv<br />
** https://docs.google.com/document/d/19Q9JwoO77724RyOp7XkpYmALwmdb7JjoQHcDv4ffZ-I/edit#<br />
* Faceted Search<br />
** Is anoyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
** Would anyone have cycles or interest to help out here?</div>Julimhttps://wiki.openstack.org/w/index.php?title=Meetings/UX&diff=98836Meetings/UX2015-12-04T15:59:14Z<p>Julim: /* Friday, 4 December 2015, 15:00 UTC */</p>
<hr />
<div>The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every other Friday at 1500 UTC Starting on 9 October 2015<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof)<br />
* UX wiki: https://wiki.openstack.org/wiki/UX<br />
<br />
=== Agenda for next meeting (Friday, 18 December 2015, 15:00 UTC) ===<br />
* Personas<br />
* Unified CLI Study<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br />
<br /><br />
<br />
== Previous meetings ==<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/ 2015 OpenStack-UX Meeting Minutes]<br />
* [http://eavesdrop.openstack.org/meetings/ux/ 2014 and earlier OpenStack-UX Meeting Minutes]<br />
<br /><br />
<br />
=== Friday, 4 December 2015, 15:00 UTC ===<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-06-15.02.html 4 Dec 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-06-15.02.log.html 4 Dec 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
* [https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing%20 Persona validation survey questions]<br />
* we've received a lot of feedback on the persona screener<br />
* The foundation has agreed to provide a surveymonkey account to the OpenStack UX team -- the intent is to give them accounts, so they have access to the data. Furthermore, the foundation will be responsible for distributing the survey link. This is our current blocker to distributing the survey.<br />
* At some point, we will distribute a "screener" survey to the community to build-up a db of willing participants that will allow them to create email lists based on the participants specific interests.<br />
* [[HorizonUsability_Testing#December_2015_Nova_Networks_to_Neutron_Migration_Study|Nova Network/Neutron migration study presentation]] - presented survey results on Tuesday, 1 Dec 2015<br />
* Tuesday 1 Dec 2015 didn't get recorded due to technical difficulties<br />
* Determine if we need to hold another community presentation and try recording it again then<br />
* Unified CLI Study<br />
* Stan (IBM) and Piet (HP) are working on a unified CLI study<br />
* This will be a usability study with about eight participants<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-cli-research Unified CLI Study Etherpad]<br />
* [https://docs.google.com/document/d/1xqCO6Q0EZBpZmGR1AR_8D48EjV0SfF6EVZBwLtQoRBM/edit Unified CLI Study Tasks (for end-users so far)]<br />
* The first go around will be end users rolling-up a VM (similar to the tasks we did for the Launch Instance usability in Horizon)<br />
* Goals of the study needs to be written up, but OSC team is really interesting in validating that the CLI is usable with both current OpenStack users and new users<br />
* The CLI has never been tested before<br />
* LBaaS<br />
* Need to get review on the [https://invis.io/59524AX4J LBaaS edit workflows]<br />
* We have approved the panels and the Create Load Balancer UI<br />
* AI: Just need approval on the edit. Doug has reviewed it, but we need core approval. It may be easier for the Cores if we have someone with specific domain experience reviewing them. Feel free to leave comments on the first panel with the blue eye.<br />
* Move to a UX repository (Gerrit)<br />
* Not much to report<br />
* Things are moving along. Piet now one of the admins for the launchpad account.<br />
* Diana has created a git repository.<br />
* https://launchpad.net/~openstack-ux-drivers<br />
* https://launchpad.net/openstack-ux<br />
* At some point, there needs to be a discussion around the scope of the blueprints. For example, is personas a blueprint? Or should the first file personas that we are currently refining a blueprint?<br />
* Mid-Cycle Mitaka Meetup<br />
* We are planning to have a joint mid-cycle w the Horizon folks since some of the cores overlap<br />
* Vote on [http://goo.gl/forms/TVtWP96KjY Mid-Cycle Meetup survey] to identify a location/date<br />
* In the future, we may piggyback other mid-cycles<br />
* Proposed Topics ([https://etherpad.openstack.org/p/mitaka-openstackux-mid-cycle Etherpad]): Review guideline (heuristic) for UX Cores reviewing mocks, Personas<br />
* Please add recommendations to the Topics in the Etherpad<br />
* Mock-up Review Guidelines<br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
==== Friday, 20 November 2015, 15:00 UTC ====<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.html 20 Nov 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.log.html 20 Nov 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing <br />
* Nova Network/Neutron migration study presentation<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* Ironic https://youtu.be/Jne9t8sHpUc <br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br /><br />
<br />
==== Friday, 6 November 2015, 15:00 UTC ====<br />
* Follow-up from Summit<br />
* Personas<br />
* Move to a UX repository (Gerrit)<br />
* Neutron Study<br />
<br /><br />
<br />
==== September 8, 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
** It would be great to make a decision on this if we have enough people. If not, should we start a ML thread to finish the discussion?<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Any open questions here?<br />
** Chris will be moving on to merge this into docs.<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Did anyone attend?<br />
** Any updates to share from this?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Review any questions/feedback given on PoC wireframes: https://wiki.openstack.org/wiki/Merlin/PoC#Draft_UI_concept_for_PoC_.28visual_editing_of_HOT_templates.29<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations (Jacki?)<br />
<br />
==== August 18 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Review feedback given since last meeting<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Anyone attending?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-August/042128.html<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations<br />
<br />
==== August 4 ====<br />
* lblanchard will chair<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
* UX Project name on StoryBoard<br />
** https://review.openstack.org/#/c/96549/<br />
<br />
<br />
==== July 7 ====<br />
* Meeting alternating times<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
<br /><br />
<br />
==== June 18 ====<br />
<br />
* StoryBoard for UX and its progress<br />
* Wireframes review tool and its progress<br />
* [UX] [Heat] [Mistral] [Murano] [Neutron] [Solum] Cross-project UI library: gathering the requirements<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-June/037054.html<br />
** https://etherpad.openstack.org/p/9XQ7Q2NQdv<br />
** https://docs.google.com/document/d/19Q9JwoO77724RyOp7XkpYmALwmdb7JjoQHcDv4ffZ-I/edit#<br />
* Faceted Search<br />
** Is anoyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
** Would anyone have cycles or interest to help out here?</div>Julimhttps://wiki.openstack.org/w/index.php?title=Meetings/UX&diff=98835Meetings/UX2015-12-04T15:58:23Z<p>Julim: /* Friday, 4 December 2015, 15:00 UTC */</p>
<hr />
<div>The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every other Friday at 1500 UTC Starting on 9 October 2015<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof)<br />
* UX wiki: https://wiki.openstack.org/wiki/UX<br />
<br />
=== Agenda for next meeting (Friday, 18 December 2015, 15:00 UTC) ===<br />
* Personas<br />
* Unified CLI Study<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br />
<br /><br />
<br />
== Previous meetings ==<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/ 2015 OpenStack-UX Meeting Minutes]<br />
* [http://eavesdrop.openstack.org/meetings/ux/ 2014 and earlier OpenStack-UX Meeting Minutes]<br />
<br /><br />
<br />
=== Friday, 4 December 2015, 15:00 UTC ===<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-06-15.02.html 4 Dec 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-06-15.02.log.html 4 Dec 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
* [https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing%20 Persona validation survey questions]<br />
* we've received a lot of feedback on the persona screener<br />
* The foundation has agreed to provide a surveymonkey account to the OpenStack UX team -- the intent is to give them accounts, so they have access to the data. Furthermore, the foundation will be responsible for distributing the survey link. This is our current blocker to distributing the survey.<br />
* At some point, we will distribute a "screener" survey to the community to build-up a db of willing participants that will allow them to create email lists based on the participants specific interests.<br />
* [[HorizonUsability_Testing#December_2015_Nova_Networks_to_Neutron_Migration_Study|Nova Network/Neutron migration study presentation]] - presented survey results on Tuesday, 1 Dec 2015<br />
* Tuesday 1 Dec 2015 didn't get recorded due to technical difficulties<br />
* Determine if we need to hold another community presentation and try recording it again then<br />
* Unified CLI Study<br />
* Stan (IBM) and Piet (HP) are working on a unified CLI study<br />
* This will be a usability study with about eight participants<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-cli-research Unified CLI Study Etherpad]<br />
* [https://docs.google.com/document/d/1xqCO6Q0EZBpZmGR1AR_8D48EjV0SfF6EVZBwLtQoRBM/edit Unified CLI Study Tasks (for end-users so far)]<br />
* The first go around will be end users rolling-up a VM (similar to the tasks we did for the Launch Instance usability in Horizon)<br />
* Goals of the study needs to be written up, but OSC team is really interesting in validating that the CLI is usable with both current OpenStack users and new users<br />
* The CLI has never been tested before<br />
* LBaaS<br />
* Need to get review on the [https://invis.io/59524AX4J LBaaS edit workflows]<br />
* We have approved the panels and the Create Load Balancer UI<br />
* AI: Just need approval on the edit. Doug has reviewed it, but we need core approval. It may be easier for the Cores if we have someone with specific domain experience reviewing them. Feel free to leave comments on the first panel with the blue eye.<br />
* Move to a UX repository (Gerrit)<br />
* Not much to report<br />
* Things are moving along. Piet now one of the admins for the launchpad account.<br />
* Diana has created a git repository.<br />
* https://launchpad.net/~openstack-ux-drivers<br />
* https://launchpad.net/openstack-ux<br />
* At some point, there needs to be a discussion around the scope of the blueprints. For example, is personas a blueprint? Or should the first file personas that we are currently refining a blueprint?<br />
* Mid-Cycle Meetup<br />
* We are planning to have a joint mid-cycle w the Horizon folks since some of the cores overlap<br />
* Vote on [http://goo.gl/forms/TVtWP96KjY Mid-Cycle Meetup survey] to identify a location/date<br />
* In the future, we may piggyback other mid-cycles<br />
* Proposed topics ([https://etherpad.openstack.org/p/mitaka-openstackux-mid-cycle Etherpad]): Review guideline (heuristic) for UX Cores reviewing mocks, Personas<br />
* Mock-up Review Guidelines<br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
==== Friday, 20 November 2015, 15:00 UTC ====<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.html 20 Nov 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.log.html 20 Nov 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing <br />
* Nova Network/Neutron migration study presentation<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* Ironic https://youtu.be/Jne9t8sHpUc <br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br /><br />
<br />
==== Friday, 6 November 2015, 15:00 UTC ====<br />
* Follow-up from Summit<br />
* Personas<br />
* Move to a UX repository (Gerrit)<br />
* Neutron Study<br />
<br /><br />
<br />
==== September 8, 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
** It would be great to make a decision on this if we have enough people. If not, should we start a ML thread to finish the discussion?<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Any open questions here?<br />
** Chris will be moving on to merge this into docs.<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Did anyone attend?<br />
** Any updates to share from this?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Review any questions/feedback given on PoC wireframes: https://wiki.openstack.org/wiki/Merlin/PoC#Draft_UI_concept_for_PoC_.28visual_editing_of_HOT_templates.29<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations (Jacki?)<br />
<br />
==== August 18 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Review feedback given since last meeting<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Anyone attending?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-August/042128.html<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations<br />
<br />
==== August 4 ====<br />
* lblanchard will chair<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
* UX Project name on StoryBoard<br />
** https://review.openstack.org/#/c/96549/<br />
<br />
<br />
==== July 7 ====<br />
* Meeting alternating times<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
<br /><br />
<br />
==== June 18 ====<br />
<br />
* StoryBoard for UX and its progress<br />
* Wireframes review tool and its progress<br />
* [UX] [Heat] [Mistral] [Murano] [Neutron] [Solum] Cross-project UI library: gathering the requirements<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-June/037054.html<br />
** https://etherpad.openstack.org/p/9XQ7Q2NQdv<br />
** https://docs.google.com/document/d/19Q9JwoO77724RyOp7XkpYmALwmdb7JjoQHcDv4ffZ-I/edit#<br />
* Faceted Search<br />
** Is anoyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
** Would anyone have cycles or interest to help out here?</div>Julimhttps://wiki.openstack.org/w/index.php?title=Meetings/UX&diff=98834Meetings/UX2015-12-04T15:56:56Z<p>Julim: /* Friday, 4 December 2015, 15:00 UTC */</p>
<hr />
<div>The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every other Friday at 1500 UTC Starting on 9 October 2015<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof)<br />
* UX wiki: https://wiki.openstack.org/wiki/UX<br />
<br />
=== Agenda for next meeting (Friday, 18 December 2015, 15:00 UTC) ===<br />
* Personas<br />
* Unified CLI Study<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br />
<br /><br />
<br />
== Previous meetings ==<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/ 2015 OpenStack-UX Meeting Minutes]<br />
* [http://eavesdrop.openstack.org/meetings/ux/ 2014 and earlier OpenStack-UX Meeting Minutes]<br />
<br /><br />
<br />
=== Friday, 4 December 2015, 15:00 UTC ===<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-06-15.02.html 4 Dec 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-06-15.02.log.html 4 Dec 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
* [https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing%20 Persona validation survey questions]<br />
* we've received a lot of feedback on the persona screener<br />
* The foundation has agreed to provide a surveymonkey account to the OpenStack UX team -- the intent is to give them accounts, so they have access to the data. Furthermore, the foundation will be responsible for distributing the survey link. This is our current blocker to distributing the survey.<br />
* At some point, we will distribute a "screener" survey to the community to build-up a db of willing participants that will allow them to create email lists based on the participants specific interests.<br />
* [[HorizonUsability_Testing#December_2015_Nova_Networks_to_Neutron_Migration_Study|Nova Network/Neutron migration study presentation]] - presented survey results on Tuesday, 1 Dec 2015<br />
* Tuesday 1 Dec 2015 didn't get recorded due to technical difficulties<br />
* Determine if we need to hold another community presentation and try recording it again then<br />
* Unified CLI Study<br />
* Stan (IBM) and Piet (HP) are working on a unified CLI study<br />
* This will be a usability study with about eight participants<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-cli-research Unified CLI Study Etherpad]<br />
* [https://docs.google.com/document/d/1xqCO6Q0EZBpZmGR1AR_8D48EjV0SfF6EVZBwLtQoRBM/edit Unified CLI Study Tasks (for end-users so far)]<br />
* The first go around will be end users rolling-up a VM (similar to the tasks we did for the Launch Instance usability in Horizon)<br />
* Goals of the study needs to be written up, but OSC team is really interesting in validating that the CLI is usable with both current OpenStack users and new users<br />
* The CLI has never been tested before<br />
* LBaaS<br />
* Need to get review on the [https://invis.io/59524AX4J LBaaS edit workflows]<br />
* We have approved the panels and the Create Load Balancer UI<br />
* AI: Just need approval on the edit. Doug has reviewed it, but we need core approval. It may be easier for the Cores if we have someone with specific domain experience reviewing them. Feel free to leave comments on the first panel with the blue eye.<br />
* Move to a UX repository (Gerrit)<br />
* Not much to report<br />
* Things are moving along. Piet now one of the admins for the launchpad account.<br />
* Diana has created a git repository.<br />
* https://launchpad.net/~openstack-ux-drivers<br />
* https://launchpad.net/openstack-ux<br />
* At some point, there needs to be a discussion around the scope of the blueprints. For example, is personas a blueprint? Or should the first file personas that we are currently refining a blueprint?<br />
* Mid-Cycle Meetup<br />
* We are planning to have a joint mid-cycle w the Horizon folks since some of the cores overlap<br />
* Vote on [http://goo.gl/forms/TVtWP96KjY Mid-Cycle Meetup survey] to identify a location/date<br />
* In the future, we may piggyback other mid-cycles<br />
* Mock-up Review Guidelines<br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
==== Friday, 20 November 2015, 15:00 UTC ====<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.html 20 Nov 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.log.html 20 Nov 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing <br />
* Nova Network/Neutron migration study presentation<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* Ironic https://youtu.be/Jne9t8sHpUc <br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br /><br />
<br />
==== Friday, 6 November 2015, 15:00 UTC ====<br />
* Follow-up from Summit<br />
* Personas<br />
* Move to a UX repository (Gerrit)<br />
* Neutron Study<br />
<br /><br />
<br />
==== September 8, 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
** It would be great to make a decision on this if we have enough people. If not, should we start a ML thread to finish the discussion?<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Any open questions here?<br />
** Chris will be moving on to merge this into docs.<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Did anyone attend?<br />
** Any updates to share from this?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Review any questions/feedback given on PoC wireframes: https://wiki.openstack.org/wiki/Merlin/PoC#Draft_UI_concept_for_PoC_.28visual_editing_of_HOT_templates.29<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations (Jacki?)<br />
<br />
==== August 18 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Review feedback given since last meeting<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Anyone attending?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-August/042128.html<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations<br />
<br />
==== August 4 ====<br />
* lblanchard will chair<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
* UX Project name on StoryBoard<br />
** https://review.openstack.org/#/c/96549/<br />
<br />
<br />
==== July 7 ====<br />
* Meeting alternating times<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
<br /><br />
<br />
==== June 18 ====<br />
<br />
* StoryBoard for UX and its progress<br />
* Wireframes review tool and its progress<br />
* [UX] [Heat] [Mistral] [Murano] [Neutron] [Solum] Cross-project UI library: gathering the requirements<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-June/037054.html<br />
** https://etherpad.openstack.org/p/9XQ7Q2NQdv<br />
** https://docs.google.com/document/d/19Q9JwoO77724RyOp7XkpYmALwmdb7JjoQHcDv4ffZ-I/edit#<br />
* Faceted Search<br />
** Is anoyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
** Would anyone have cycles or interest to help out here?</div>Julimhttps://wiki.openstack.org/w/index.php?title=Meetings/UX&diff=98833Meetings/UX2015-12-04T15:53:52Z<p>Julim: /* Friday, 4 December 2015, 15:00 UTC */</p>
<hr />
<div>The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every other Friday at 1500 UTC Starting on 9 October 2015<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof)<br />
* UX wiki: https://wiki.openstack.org/wiki/UX<br />
<br />
=== Agenda for next meeting (Friday, 18 December 2015, 15:00 UTC) ===<br />
* Personas<br />
* Unified CLI Study<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br />
<br /><br />
<br />
== Previous meetings ==<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/ 2015 OpenStack-UX Meeting Minutes]<br />
* [http://eavesdrop.openstack.org/meetings/ux/ 2014 and earlier OpenStack-UX Meeting Minutes]<br />
<br /><br />
<br />
=== Friday, 4 December 2015, 15:00 UTC ===<br />
[http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-06-15.02.html 4 Dec 2015 OpenStack-UX Meeting Agenda/Summary]<br />
[http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-06-15.02.log.html 4 Dec 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
* [https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing%20 Persona validation survey questions]<br />
* we've received a lot of feedback on the persona screener<br />
* The foundation has agreed to provide a surveymonkey account to the OpenStack UX team -- the intent is to give them accounts, so they have access to the data. Furthermore, the foundation will be responsible for distributing the survey link. This is our current blocker to distributing the survey.<br />
* At some point, we will distribute a "screener" survey to the community to build-up a db of willing participants that will allow them to create email lists based on the participants specific interests.<br />
* [[HorizonUsability_Testing#December_2015_Nova_Networks_to_Neutron_Migration_Study|Nova Network/Neutron migration study presentation]] - presented survey results on Tuesday, 1 Dec 2015<br />
* Tuesday 1 Dec 2015 didn't get recorded due to technical difficulties<br />
* Determine if we need to hold another community presentation and try recording it again then<br />
* Unified CLI Study<br />
* Stan (IBM) and Piet (HP) are working on a unified CLI study<br />
* This will be a usability study with about eight participants<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-cli-research Unified CLI Study Etherpad]<br />
* [https://docs.google.com/document/d/1xqCO6Q0EZBpZmGR1AR_8D48EjV0SfF6EVZBwLtQoRBM/edit Unified CLI Study Tasks (for end-users so far)]<br />
* The first go around will be end users rolling-up a VM (similar to the tasks we did for the Launch Instance usability in Horizon)<br />
* Goals of the study needs to be written up, but OSC team is really interesting in validating that the CLI is usable with both current OpenStack users and new users<br />
* The CLI has never been tested before<br />
* LBaaS<br />
* Need to get review on the [https://invis.io/59524AX4J LBaaS edit workflows]<br />
* We have approved the panels and the Create Load Balancer UI<br />
* AI: Just need approval on the edit. Doug has reviewed it, but we need core approval. It may be easier for the Cores if we have someone with specific domain experience reviewing them. Feel free to leave comments on the first panel with the blue eye.<br />
* Move to a UX repository (Gerrit)<br />
* Not much to report<br />
* Things are moving along. Piet now one of the admins for the launchpad account.<br />
* Diana has created a git repository.<br />
* https://launchpad.net/~openstack-ux-drivers<br />
* https://launchpad.net/openstack-ux<br />
* At some point, there needs to be a discussion around the scope of the blueprints. For example, is personas a blueprint? Or should the first file personas that we are currently refining a blueprint?<br />
* Mock-up Review Guidelines<br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
==== Friday, 20 November 2015, 15:00 UTC ====<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.html 20 Nov 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.log.html 20 Nov 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing <br />
* Nova Network/Neutron migration study presentation<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* Ironic https://youtu.be/Jne9t8sHpUc <br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br /><br />
<br />
==== Friday, 6 November 2015, 15:00 UTC ====<br />
* Follow-up from Summit<br />
* Personas<br />
* Move to a UX repository (Gerrit)<br />
* Neutron Study<br />
<br /><br />
<br />
==== September 8, 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
** It would be great to make a decision on this if we have enough people. If not, should we start a ML thread to finish the discussion?<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Any open questions here?<br />
** Chris will be moving on to merge this into docs.<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Did anyone attend?<br />
** Any updates to share from this?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Review any questions/feedback given on PoC wireframes: https://wiki.openstack.org/wiki/Merlin/PoC#Draft_UI_concept_for_PoC_.28visual_editing_of_HOT_templates.29<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations (Jacki?)<br />
<br />
==== August 18 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Review feedback given since last meeting<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Anyone attending?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-August/042128.html<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations<br />
<br />
==== August 4 ====<br />
* lblanchard will chair<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
* UX Project name on StoryBoard<br />
** https://review.openstack.org/#/c/96549/<br />
<br />
<br />
==== July 7 ====<br />
* Meeting alternating times<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
<br /><br />
<br />
==== June 18 ====<br />
<br />
* StoryBoard for UX and its progress<br />
* Wireframes review tool and its progress<br />
* [UX] [Heat] [Mistral] [Murano] [Neutron] [Solum] Cross-project UI library: gathering the requirements<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-June/037054.html<br />
** https://etherpad.openstack.org/p/9XQ7Q2NQdv<br />
** https://docs.google.com/document/d/19Q9JwoO77724RyOp7XkpYmALwmdb7JjoQHcDv4ffZ-I/edit#<br />
* Faceted Search<br />
** Is anoyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
** Would anyone have cycles or interest to help out here?</div>Julimhttps://wiki.openstack.org/w/index.php?title=Meetings/UX&diff=98832Meetings/UX2015-12-04T15:52:20Z<p>Julim: /* Friday, 4 December 2015, 15:00 UTC */</p>
<hr />
<div>The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every other Friday at 1500 UTC Starting on 9 October 2015<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof)<br />
* UX wiki: https://wiki.openstack.org/wiki/UX<br />
<br />
=== Agenda for next meeting (Friday, 18 December 2015, 15:00 UTC) ===<br />
* Personas<br />
* Unified CLI Study<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br />
<br /><br />
<br />
== Previous meetings ==<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/ 2015 OpenStack-UX Meeting Minutes]<br />
* [http://eavesdrop.openstack.org/meetings/ux/ 2014 and earlier OpenStack-UX Meeting Minutes]<br />
<br /><br />
<br />
=== Friday, 4 December 2015, 15:00 UTC ===<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
* [https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing%20 Persona validation survey questions]<br />
* we've received a lot of feedback on the persona screener<br />
* The foundation has agreed to provide a surveymonkey account to the OpenStack UX team -- the intent is to give them accounts, so they have access to the data. Furthermore, the foundation will be responsible for distributing the survey link. This is our current blocker to distributing the survey.<br />
* At some point, we will distribute a "screener" survey to the community to build-up a db of willing participants that will allow them to create email lists based on the participants specific interests.<br />
* [[HorizonUsability_Testing#December_2015_Nova_Networks_to_Neutron_Migration_Study|Nova Network/Neutron migration study presentation]] - presented survey results on Tuesday, 1 Dec 2015<br />
* Tuesday 1 Dec 2015 didn't get recorded due to technical difficulties<br />
* Determine if we need to hold another community presentation and try recording it again then<br />
* Unified CLI Study<br />
* Stan (IBM) and Piet (HP) are working on a unified CLI study<br />
* This will be a usability study with about eight participants<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-cli-research Unified CLI Study Etherpad]<br />
* [https://docs.google.com/document/d/1xqCO6Q0EZBpZmGR1AR_8D48EjV0SfF6EVZBwLtQoRBM/edit Unified CLI Study Tasks (for end-users so far)]<br />
* The first go around will be end users rolling-up a VM (similar to the tasks we did for the Launch Instance usability in Horizon)<br />
* Goals of the study needs to be written up, but OSC team is really interesting in validating that the CLI is usable with both current OpenStack users and new users<br />
* The CLI has never been tested before<br />
* LBaaS<br />
* Need to get review on the [https://invis.io/59524AX4J LBaaS edit workflows]<br />
* We have approved the panels and the Create Load Balancer UI<br />
* AI: Just need approval on the edit. Doug has reviewed it, but we need core approval. It may be easier for the Cores if we have someone with specific domain experience reviewing them. Feel free to leave comments on the first panel with the blue eye.<br />
* Move to a UX repository (Gerrit)<br />
* Not much to report<br />
* Things are moving along. Piet now one of the admins for the launchpad account.<br />
* Diana has created a git repository.<br />
* https://launchpad.net/~openstack-ux-drivers<br />
* https://launchpad.net/openstack-ux<br />
* At some point, there needs to be a discussion around the scope of the blueprints. For example, is personas a blueprint? Or should the first file personas that we are currently refining a blueprint?<br />
* Mock-up Review Guidelines<br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
==== Friday, 20 November 2015, 15:00 UTC ====<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.html 20 Nov 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.log.html 20 Nov 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing <br />
* Nova Network/Neutron migration study presentation<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* Ironic https://youtu.be/Jne9t8sHpUc <br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br /><br />
<br />
==== Friday, 6 November 2015, 15:00 UTC ====<br />
* Follow-up from Summit<br />
* Personas<br />
* Move to a UX repository (Gerrit)<br />
* Neutron Study<br />
<br /><br />
<br />
==== September 8, 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
** It would be great to make a decision on this if we have enough people. If not, should we start a ML thread to finish the discussion?<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Any open questions here?<br />
** Chris will be moving on to merge this into docs.<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Did anyone attend?<br />
** Any updates to share from this?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Review any questions/feedback given on PoC wireframes: https://wiki.openstack.org/wiki/Merlin/PoC#Draft_UI_concept_for_PoC_.28visual_editing_of_HOT_templates.29<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations (Jacki?)<br />
<br />
==== August 18 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Review feedback given since last meeting<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Anyone attending?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-August/042128.html<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations<br />
<br />
==== August 4 ====<br />
* lblanchard will chair<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
* UX Project name on StoryBoard<br />
** https://review.openstack.org/#/c/96549/<br />
<br />
<br />
==== July 7 ====<br />
* Meeting alternating times<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
<br /><br />
<br />
==== June 18 ====<br />
<br />
* StoryBoard for UX and its progress<br />
* Wireframes review tool and its progress<br />
* [UX] [Heat] [Mistral] [Murano] [Neutron] [Solum] Cross-project UI library: gathering the requirements<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-June/037054.html<br />
** https://etherpad.openstack.org/p/9XQ7Q2NQdv<br />
** https://docs.google.com/document/d/19Q9JwoO77724RyOp7XkpYmALwmdb7JjoQHcDv4ffZ-I/edit#<br />
* Faceted Search<br />
** Is anoyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
** Would anyone have cycles or interest to help out here?</div>Julimhttps://wiki.openstack.org/w/index.php?title=Meetings/UX&diff=98831Meetings/UX2015-12-04T15:51:49Z<p>Julim: /* Friday, 4 December 2015, 15:00 UTC */</p>
<hr />
<div>The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every other Friday at 1500 UTC Starting on 9 October 2015<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof)<br />
* UX wiki: https://wiki.openstack.org/wiki/UX<br />
<br />
=== Agenda for next meeting (Friday, 18 December 2015, 15:00 UTC) ===<br />
* Personas<br />
* Unified CLI Study<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br />
<br /><br />
<br />
== Previous meetings ==<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/ 2015 OpenStack-UX Meeting Minutes]<br />
* [http://eavesdrop.openstack.org/meetings/ux/ 2014 and earlier OpenStack-UX Meeting Minutes]<br />
<br /><br />
<br />
=== Friday, 4 December 2015, 15:00 UTC ===<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
* [https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing%20 Persona validation survey questions]<br />
* we've received a lot of feedback on the persona screener<br />
* The foundation has agreed to provide a surveymonkey account to the OpenStack UX team -- the intent is to give them accounts, so they have access to the data. Furthermore, the foundation will be responsible for distributing the survey link. This is our current blocker to distributing the survey.<br />
* At some point, we will distribute a "screener" survey to the community to build-up a db of willing participants that will allow them to create email lists based on the participants specific interests.<br />
* [[HorizonUsability_Testing#December_2015_Nova_Networks_to_Neutron_Migration_Study|Nova Network/Neutron migration study presentation]] - presented survey results on Tuesday, 1 Dec 2015<br />
* Tuesday 1 Dec 2015 didn't get recorded due to technical difficulties<br />
* Determine if we need to hold another community presentation and try recording it again then<br />
* Unified CLI Study<br />
* Stan (IBM) and Piet (HP) are working on a unified CLI study<br />
* This will be a usability study with about eight participants<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-cli-research Unified CLI Study Etherpad]<br />
* [https://docs.google.com/document/d/1xqCO6Q0EZBpZmGR1AR_8D48EjV0SfF6EVZBwLtQoRBM/edit Unified CLI Study Tasks (for end-users so far)]<br />
* The first go around will be end users rolling-up a VM (similar to the tasks we did for the Launch Instance usability in Horizon)<br />
* Goals of the study needs to be written up, but OSC team is really interesting in validating that the CLI is usable with both current OpenStack users and new users<br />
* The CLI has never been tested before<br />
* LBaaS<br />
* Need to get review on the [https://invis.io/59524AX4J LBaaS edit workflows]<br />
* We have approved the panels and the Create Load Balancer UI<br />
* AI: Just need approval on the edit. Doug has reviewed it, but we need core approval. It may be easier for the Cores if we have someone with specific domain experience reviewing them. Feel free to leave comments on the first panel with the blue eye.<br />
* Move to a UX repository (Gerrit)<br />
* Not much to report<br />
* Things are moving along. Piet now one of the admins for the launchpad account.<br />
* Diana has created a git repository.<br />
* https://launchpad.net/~openstack-ux-drivers<br />
* https://launchpad.net/openstack-ux<br />
* At some point, there needs to be a discussion around the scope of the blueprints. For example, is personas a blueprint?<br />
* Mock-up Review Guidelines<br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
==== Friday, 20 November 2015, 15:00 UTC ====<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.html 20 Nov 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.log.html 20 Nov 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing <br />
* Nova Network/Neutron migration study presentation<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* Ironic https://youtu.be/Jne9t8sHpUc <br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br /><br />
<br />
==== Friday, 6 November 2015, 15:00 UTC ====<br />
* Follow-up from Summit<br />
* Personas<br />
* Move to a UX repository (Gerrit)<br />
* Neutron Study<br />
<br /><br />
<br />
==== September 8, 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
** It would be great to make a decision on this if we have enough people. If not, should we start a ML thread to finish the discussion?<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Any open questions here?<br />
** Chris will be moving on to merge this into docs.<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Did anyone attend?<br />
** Any updates to share from this?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Review any questions/feedback given on PoC wireframes: https://wiki.openstack.org/wiki/Merlin/PoC#Draft_UI_concept_for_PoC_.28visual_editing_of_HOT_templates.29<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations (Jacki?)<br />
<br />
==== August 18 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Review feedback given since last meeting<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Anyone attending?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-August/042128.html<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations<br />
<br />
==== August 4 ====<br />
* lblanchard will chair<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
* UX Project name on StoryBoard<br />
** https://review.openstack.org/#/c/96549/<br />
<br />
<br />
==== July 7 ====<br />
* Meeting alternating times<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
<br /><br />
<br />
==== June 18 ====<br />
<br />
* StoryBoard for UX and its progress<br />
* Wireframes review tool and its progress<br />
* [UX] [Heat] [Mistral] [Murano] [Neutron] [Solum] Cross-project UI library: gathering the requirements<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-June/037054.html<br />
** https://etherpad.openstack.org/p/9XQ7Q2NQdv<br />
** https://docs.google.com/document/d/19Q9JwoO77724RyOp7XkpYmALwmdb7JjoQHcDv4ffZ-I/edit#<br />
* Faceted Search<br />
** Is anoyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
** Would anyone have cycles or interest to help out here?</div>Julimhttps://wiki.openstack.org/w/index.php?title=Meetings/UX&diff=98829Meetings/UX2015-12-04T15:50:59Z<p>Julim: /* Friday, 4 December 2015, 15:00 UTC */</p>
<hr />
<div>The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every other Friday at 1500 UTC Starting on 9 October 2015<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof)<br />
* UX wiki: https://wiki.openstack.org/wiki/UX<br />
<br />
=== Agenda for next meeting (Friday, 18 December 2015, 15:00 UTC) ===<br />
* Personas<br />
* Unified CLI Study<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br />
<br /><br />
<br />
== Previous meetings ==<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/ 2015 OpenStack-UX Meeting Minutes]<br />
* [http://eavesdrop.openstack.org/meetings/ux/ 2014 and earlier OpenStack-UX Meeting Minutes]<br />
<br /><br />
<br />
=== Friday, 4 December 2015, 15:00 UTC ===<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
* [https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing%20 Persona validation survey questions]<br />
* we've received a lot of feedback on the persona screener<br />
* The foundation has agreed to provide a surveymonkey account to the OpenStack UX team -- the intent is to give them accounts, so they have access to the data. Furthermore, the foundation will be responsible for distributing the survey link. This is our current blocker to distributing the survey.<br />
* At some point, we will distribute a "screener" survey to the community to build-up a db of willing participants that will allow them to create email lists based on the participants specific interests.<br />
* [[HorizonUsability_Testing#December_2015_Nova_Networks_to_Neutron_Migration_Study|Nova Network/Neutron migration study presentation]] - presented survey results on Tuesday, 1 Dec 2015<br />
* Unified CLI Study<br />
* Stan (IBM) and Piet (HP) are working on a unified CLI study<br />
* This will be a usability study with about eight participants<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-cli-research Unified CLI Study Etherpad]<br />
* [https://docs.google.com/document/d/1xqCO6Q0EZBpZmGR1AR_8D48EjV0SfF6EVZBwLtQoRBM/edit Unified CLI Study Tasks (for end-users so far)]<br />
* The first go around will be end users rolling-up a VM (similar to the tasks we did for the Launch Instance usability in Horizon)<br />
* Goals of the study needs to be written up, but OSC team is really interesting in validating that the CLI is usable with both current OpenStack users and new users<br />
* The CLI has never been tested before<br />
* LBaaS<br />
* Need to get review on the [https://invis.io/59524AX4J LBaaS edit workflows]<br />
* We have approved the panels and the Create Load Balancer UI<br />
* AI: Just need approval on the edit. Doug has reviewed it, but we need core approval. It may be easier for the Cores if we have someone with specific domain experience reviewing them. Feel free to leave comments on the first panel with the blue eye.<br />
* Move to a UX repository (Gerrit)<br />
* Not much to report<br />
* Things are moving along. Piet now one of the admins for the launchpad account.<br />
* Diana has created a git repository.<br />
* https://launchpad.net/~openstack-ux-drivers<br />
* https://launchpad.net/openstack-ux<br />
* At some point, there needs to be a discussion around the scope of the blueprints. For example, is personas a blueprint?<br />
* Mock-up Review Guidelines<br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
==== Friday, 20 November 2015, 15:00 UTC ====<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.html 20 Nov 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.log.html 20 Nov 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing <br />
* Nova Network/Neutron migration study presentation<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* Ironic https://youtu.be/Jne9t8sHpUc <br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br /><br />
<br />
==== Friday, 6 November 2015, 15:00 UTC ====<br />
* Follow-up from Summit<br />
* Personas<br />
* Move to a UX repository (Gerrit)<br />
* Neutron Study<br />
<br /><br />
<br />
==== September 8, 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
** It would be great to make a decision on this if we have enough people. If not, should we start a ML thread to finish the discussion?<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Any open questions here?<br />
** Chris will be moving on to merge this into docs.<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Did anyone attend?<br />
** Any updates to share from this?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Review any questions/feedback given on PoC wireframes: https://wiki.openstack.org/wiki/Merlin/PoC#Draft_UI_concept_for_PoC_.28visual_editing_of_HOT_templates.29<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations (Jacki?)<br />
<br />
==== August 18 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Review feedback given since last meeting<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Anyone attending?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-August/042128.html<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations<br />
<br />
==== August 4 ====<br />
* lblanchard will chair<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
* UX Project name on StoryBoard<br />
** https://review.openstack.org/#/c/96549/<br />
<br />
<br />
==== July 7 ====<br />
* Meeting alternating times<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
<br /><br />
<br />
==== June 18 ====<br />
<br />
* StoryBoard for UX and its progress<br />
* Wireframes review tool and its progress<br />
* [UX] [Heat] [Mistral] [Murano] [Neutron] [Solum] Cross-project UI library: gathering the requirements<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-June/037054.html<br />
** https://etherpad.openstack.org/p/9XQ7Q2NQdv<br />
** https://docs.google.com/document/d/19Q9JwoO77724RyOp7XkpYmALwmdb7JjoQHcDv4ffZ-I/edit#<br />
* Faceted Search<br />
** Is anoyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
** Would anyone have cycles or interest to help out here?</div>Julimhttps://wiki.openstack.org/w/index.php?title=Meetings/UX&diff=98828Meetings/UX2015-12-04T15:48:52Z<p>Julim: /* Friday, 4 December 2015, 15:00 UTC */</p>
<hr />
<div>The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every other Friday at 1500 UTC Starting on 9 October 2015<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof)<br />
* UX wiki: https://wiki.openstack.org/wiki/UX<br />
<br />
=== Agenda for next meeting (Friday, 18 December 2015, 15:00 UTC) ===<br />
* Personas<br />
* Unified CLI Study<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br />
<br /><br />
<br />
== Previous meetings ==<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/ 2015 OpenStack-UX Meeting Minutes]<br />
* [http://eavesdrop.openstack.org/meetings/ux/ 2014 and earlier OpenStack-UX Meeting Minutes]<br />
<br /><br />
<br />
=== Friday, 4 December 2015, 15:00 UTC ===<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
* [https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing%20 Persona validation survey questions]<br />
* we've received a lot of feedback on the persona screener<br />
* The foundation has agreed to provide a surveymonkey account to the OpenStack UX team -- the intent is to give them accounts, so they have access to the data. Furthermore, the foundation will be responsible for distributing the survey link. This is our current blocker to distributing the survey.<br />
* At some point, we will distribute a "screener" survey to the community to build-up a db of willing participants that will allow them to create email lists based on the participants specific interests.<br />
* [[HorizonUsability_Testing#December_2015_Nova_Networks_to_Neutron_Migration_Study|Nova Network/Neutron migration study presentation]] - presented survey results on Tuesday, 1 Dec 2015<br />
* Unified CLI Study<br />
* Stan (IBM) and Piet (HP) are working on a unified CLI study<br />
* This will be a usability study with about eight participants<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-cli-research Unified CLI Study Etherpad]<br />
* [https://docs.google.com/document/d/1xqCO6Q0EZBpZmGR1AR_8D48EjV0SfF6EVZBwLtQoRBM/edit Unified CLI Study Tasks (for end-users so far)]<br />
* The first go around will be end users rolling-up a VM (similar to the tasks we did for the Launch Instance usability in Horizon)<br />
* Goals of the study needs to be written up, but OSC team is really interesting in validating that the CLI is usable with both current OpenStack users and new users<br />
* The CLI has never been tested before<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
==== Friday, 20 November 2015, 15:00 UTC ====<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.html 20 Nov 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.log.html 20 Nov 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing <br />
* Nova Network/Neutron migration study presentation<br />
* LBaaS<br />
* Need to get review on the [https://invis.io/59524AX4J LBaaS edit workflows]<br />
* We have approved the panels and the Create Load Balancer UI<br />
* AI: Just need approval on the edit. Doug has reviewed it, but we need core approval. It may be easier for the Cores if we have someone with specific domain experience reviewing them. Feel free to leave comments on the first panel with the blue eye.<br />
* Move to a UX repository (Gerrit)<br />
* Not much to report<br />
* Mock-up Review Guidelines<br />
* Ironic https://youtu.be/Jne9t8sHpUc <br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br /><br />
<br />
==== Friday, 6 November 2015, 15:00 UTC ====<br />
* Follow-up from Summit<br />
* Personas<br />
* Move to a UX repository (Gerrit)<br />
* Neutron Study<br />
<br /><br />
<br />
==== September 8, 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
** It would be great to make a decision on this if we have enough people. If not, should we start a ML thread to finish the discussion?<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Any open questions here?<br />
** Chris will be moving on to merge this into docs.<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Did anyone attend?<br />
** Any updates to share from this?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Review any questions/feedback given on PoC wireframes: https://wiki.openstack.org/wiki/Merlin/PoC#Draft_UI_concept_for_PoC_.28visual_editing_of_HOT_templates.29<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations (Jacki?)<br />
<br />
==== August 18 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Review feedback given since last meeting<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Anyone attending?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-August/042128.html<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations<br />
<br />
==== August 4 ====<br />
* lblanchard will chair<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
* UX Project name on StoryBoard<br />
** https://review.openstack.org/#/c/96549/<br />
<br />
<br />
==== July 7 ====<br />
* Meeting alternating times<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
<br /><br />
<br />
==== June 18 ====<br />
<br />
* StoryBoard for UX and its progress<br />
* Wireframes review tool and its progress<br />
* [UX] [Heat] [Mistral] [Murano] [Neutron] [Solum] Cross-project UI library: gathering the requirements<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-June/037054.html<br />
** https://etherpad.openstack.org/p/9XQ7Q2NQdv<br />
** https://docs.google.com/document/d/19Q9JwoO77724RyOp7XkpYmALwmdb7JjoQHcDv4ffZ-I/edit#<br />
* Faceted Search<br />
** Is anoyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
** Would anyone have cycles or interest to help out here?</div>Julimhttps://wiki.openstack.org/w/index.php?title=Meetings/UX&diff=98827Meetings/UX2015-12-04T15:45:51Z<p>Julim: /* Agenda for next meeting (Friday, 18 December 2015, 15:00 UTC) */</p>
<hr />
<div>The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every other Friday at 1500 UTC Starting on 9 October 2015<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof)<br />
* UX wiki: https://wiki.openstack.org/wiki/UX<br />
<br />
=== Agenda for next meeting (Friday, 18 December 2015, 15:00 UTC) ===<br />
* Personas<br />
* Unified CLI Study<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* [https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing%20 OpenStack UX strategy for Mitaka]<br />
<br />
<br /><br />
<br />
== Previous meetings ==<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/ 2015 OpenStack-UX Meeting Minutes]<br />
* [http://eavesdrop.openstack.org/meetings/ux/ 2014 and earlier OpenStack-UX Meeting Minutes]<br />
<br /><br />
<br />
=== Friday, 4 December 2015, 15:00 UTC ===<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
* [https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing%20 Persona validation survey questions]<br />
* we've received a lot of feedback on the persona screener<br />
* The foundation has agreed to provide a surveymonkey account to the OpenStack UX team -- the intent is to give them accounts, so they have access to the data. Furthermore, the foundation will be responsible for distributing the survey link. This is our current blocker to distributing the survey.<br />
* At some point, we will distribute a "screener" survey to the community to build-up a db of willing participants that will allow them to create email lists based on the participants specific interests.<br />
* [[HorizonUsability_Testing#December_2015_Nova_Networks_to_Neutron_Migration_Study|Nova Network/Neutron migration study presentation]] - presented survey results on Tuesday, 1 Dec 2015<br />
* Unified CLI Study<br />
* Stan (IBM) and Piet (HP) are working on a unified CLI study<br />
* This will be a usability study with about eight participants<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-cli-research Unified CLI Study Etherpad]<br />
* [https://docs.google.com/document/d/1xqCO6Q0EZBpZmGR1AR_8D48EjV0SfF6EVZBwLtQoRBM/edit Unified CLI Study Tasks (for end-users so far)]<br />
* The first go around will be end users rolling-up a VM (similar to the tasks we did for the Launch Instance usability in Horizon)<br />
* Goals of the study needs to be written up, but OSC team is really interesting in validating that the CLI is usable with both current OpenStack users and new users<br />
* The CLI has never been tested before<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
==== Friday, 20 November 2015, 15:00 UTC ====<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.html 20 Nov 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.log.html 20 Nov 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing <br />
* Nova Network/Neutron migration study presentation<br />
* Move to a UX repository (Gerrit)<br />
* LBaaS<br />
* Mock-up Review Guidelines<br />
* Ironic https://youtu.be/Jne9t8sHpUc <br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
==== Friday, 6 November 2015, 15:00 UTC ====<br />
* Follow-up from Summit<br />
* Personas<br />
* Move to a UX repository (Gerrit)<br />
* Neutron Study<br />
<br /><br />
<br />
==== September 8, 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
** It would be great to make a decision on this if we have enough people. If not, should we start a ML thread to finish the discussion?<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Any open questions here?<br />
** Chris will be moving on to merge this into docs.<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Did anyone attend?<br />
** Any updates to share from this?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Review any questions/feedback given on PoC wireframes: https://wiki.openstack.org/wiki/Merlin/PoC#Draft_UI_concept_for_PoC_.28visual_editing_of_HOT_templates.29<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations (Jacki?)<br />
<br />
==== August 18 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Review feedback given since last meeting<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Anyone attending?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-August/042128.html<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations<br />
<br />
==== August 4 ====<br />
* lblanchard will chair<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
* UX Project name on StoryBoard<br />
** https://review.openstack.org/#/c/96549/<br />
<br />
<br />
==== July 7 ====<br />
* Meeting alternating times<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
<br /><br />
<br />
==== June 18 ====<br />
<br />
* StoryBoard for UX and its progress<br />
* Wireframes review tool and its progress<br />
* [UX] [Heat] [Mistral] [Murano] [Neutron] [Solum] Cross-project UI library: gathering the requirements<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-June/037054.html<br />
** https://etherpad.openstack.org/p/9XQ7Q2NQdv<br />
** https://docs.google.com/document/d/19Q9JwoO77724RyOp7XkpYmALwmdb7JjoQHcDv4ffZ-I/edit#<br />
* Faceted Search<br />
** Is anoyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
** Would anyone have cycles or interest to help out here?</div>Julimhttps://wiki.openstack.org/w/index.php?title=Meetings/UX&diff=98826Meetings/UX2015-12-04T15:45:17Z<p>Julim: </p>
<hr />
<div>The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every other Friday at 1500 UTC Starting on 9 October 2015<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof)<br />
* UX wiki: https://wiki.openstack.org/wiki/UX<br />
<br />
=== Agenda for next meeting (Friday, 18 December 2015, 15:00 UTC) ===<br />
* Personas<br />
* Unified CLI Study<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br />
<br /><br />
<br />
== Previous meetings ==<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/ 2015 OpenStack-UX Meeting Minutes]<br />
* [http://eavesdrop.openstack.org/meetings/ux/ 2014 and earlier OpenStack-UX Meeting Minutes]<br />
<br /><br />
<br />
=== Friday, 4 December 2015, 15:00 UTC ===<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
* [https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing%20 Persona validation survey questions]<br />
* we've received a lot of feedback on the persona screener<br />
* The foundation has agreed to provide a surveymonkey account to the OpenStack UX team -- the intent is to give them accounts, so they have access to the data. Furthermore, the foundation will be responsible for distributing the survey link. This is our current blocker to distributing the survey.<br />
* At some point, we will distribute a "screener" survey to the community to build-up a db of willing participants that will allow them to create email lists based on the participants specific interests.<br />
* [[HorizonUsability_Testing#December_2015_Nova_Networks_to_Neutron_Migration_Study|Nova Network/Neutron migration study presentation]] - presented survey results on Tuesday, 1 Dec 2015<br />
* Unified CLI Study<br />
* Stan (IBM) and Piet (HP) are working on a unified CLI study<br />
* This will be a usability study with about eight participants<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-cli-research Unified CLI Study Etherpad]<br />
* [https://docs.google.com/document/d/1xqCO6Q0EZBpZmGR1AR_8D48EjV0SfF6EVZBwLtQoRBM/edit Unified CLI Study Tasks (for end-users so far)]<br />
* The first go around will be end users rolling-up a VM (similar to the tasks we did for the Launch Instance usability in Horizon)<br />
* Goals of the study needs to be written up, but OSC team is really interesting in validating that the CLI is usable with both current OpenStack users and new users<br />
* The CLI has never been tested before<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
==== Friday, 20 November 2015, 15:00 UTC ====<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.html 20 Nov 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.log.html 20 Nov 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing <br />
* Nova Network/Neutron migration study presentation<br />
* Move to a UX repository (Gerrit)<br />
* LBaaS<br />
* Mock-up Review Guidelines<br />
* Ironic https://youtu.be/Jne9t8sHpUc <br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
==== Friday, 6 November 2015, 15:00 UTC ====<br />
* Follow-up from Summit<br />
* Personas<br />
* Move to a UX repository (Gerrit)<br />
* Neutron Study<br />
<br /><br />
<br />
==== September 8, 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
** It would be great to make a decision on this if we have enough people. If not, should we start a ML thread to finish the discussion?<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Any open questions here?<br />
** Chris will be moving on to merge this into docs.<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Did anyone attend?<br />
** Any updates to share from this?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Review any questions/feedback given on PoC wireframes: https://wiki.openstack.org/wiki/Merlin/PoC#Draft_UI_concept_for_PoC_.28visual_editing_of_HOT_templates.29<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations (Jacki?)<br />
<br />
==== August 18 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Review feedback given since last meeting<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Anyone attending?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-August/042128.html<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations<br />
<br />
==== August 4 ====<br />
* lblanchard will chair<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
* UX Project name on StoryBoard<br />
** https://review.openstack.org/#/c/96549/<br />
<br />
<br />
==== July 7 ====<br />
* Meeting alternating times<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
<br /><br />
<br />
==== June 18 ====<br />
<br />
* StoryBoard for UX and its progress<br />
* Wireframes review tool and its progress<br />
* [UX] [Heat] [Mistral] [Murano] [Neutron] [Solum] Cross-project UI library: gathering the requirements<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-June/037054.html<br />
** https://etherpad.openstack.org/p/9XQ7Q2NQdv<br />
** https://docs.google.com/document/d/19Q9JwoO77724RyOp7XkpYmALwmdb7JjoQHcDv4ffZ-I/edit#<br />
* Faceted Search<br />
** Is anoyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
** Would anyone have cycles or interest to help out here?</div>Julimhttps://wiki.openstack.org/w/index.php?title=Meetings/UX&diff=98825Meetings/UX2015-12-04T15:43:01Z<p>Julim: /* Friday, 20 November 2015, 15:00 UTC */</p>
<hr />
<div>The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every other Friday at 1500 UTC Starting on 9 October 2015<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof)<br />
* UX wiki: https://wiki.openstack.org/wiki/UX<br />
<br />
=== Agenda for next meeting (Friday, 4 December 2015, 15:00 UTC) ===<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
* [https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing%20 Persona validation survey questions]<br />
* we've received a lot of feedback on the persona screener<br />
* The foundation has agreed to provide a surveymonkey account to the OpenStack UX team -- the intent is to give them accounts, so they have access to the data. Furthermore, the foundation will be responsible for distributing the survey link. This is our current blocker to distributing the survey.<br />
* At some point, we will distribute a "screener" survey to the community to build-up a db of willing participants that will allow them to create email lists based on the participants specific interests.<br />
* [[HorizonUsability_Testing#December_2015_Nova_Networks_to_Neutron_Migration_Study|Nova Network/Neutron migration study presentation]] - presented survey results on Tuesday, 1 Dec 2015<br />
* Unified CLI Study<br />
* Stan (IBM) and Piet (HP) are working on a unified CLI study<br />
* This will be a usability study with about eight participants<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-cli-research Unified CLI Study Etherpad]<br />
* [https://docs.google.com/document/d/1xqCO6Q0EZBpZmGR1AR_8D48EjV0SfF6EVZBwLtQoRBM/edit Unified CLI Study Tasks (for end-users so far)]<br />
* The first go around will be end users rolling-up a VM (similar to the tasks we did for the Launch Instance usability in Horizon)<br />
* Goals of the study needs to be written up, but OSC team is really interesting in validating that the CLI is usable with both current OpenStack users and new users<br />
* The CLI has never been tested before<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
== Previous meetings ==<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/ 2015 OpenStack-UX Meeting Minutes]<br />
* [http://eavesdrop.openstack.org/meetings/ux/ 2014 and earlier OpenStack-UX Meeting Minutes]<br />
<br /><br />
<br />
== Previous agendas ==<br />
<br /><br />
<br />
==== Friday, 20 November 2015, 15:00 UTC ====<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.html 20 Nov 2015 OpenStack-UX Meeting Agenda/Summary]<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/2015/openstack_ux.2015-11-20-15.01.log.html 20 Nov 2015 OpenStack-UX Meeting Minutes]<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing <br />
* Nova Network/Neutron migration study presentation<br />
* Move to a UX repository (Gerrit)<br />
* LBaaS<br />
* Mock-up Review Guidelines<br />
* Ironic https://youtu.be/Jne9t8sHpUc <br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
==== Friday, 6 November 2015, 15:00 UTC ====<br />
* Follow-up from Summit<br />
* Personas<br />
* Move to a UX repository (Gerrit)<br />
* Neutron Study<br />
<br /><br />
<br />
==== September 8, 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
** It would be great to make a decision on this if we have enough people. If not, should we start a ML thread to finish the discussion?<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Any open questions here?<br />
** Chris will be moving on to merge this into docs.<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Did anyone attend?<br />
** Any updates to share from this?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Review any questions/feedback given on PoC wireframes: https://wiki.openstack.org/wiki/Merlin/PoC#Draft_UI_concept_for_PoC_.28visual_editing_of_HOT_templates.29<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations (Jacki?)<br />
<br />
==== August 18 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Review feedback given since last meeting<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Anyone attending?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-August/042128.html<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations<br />
<br />
==== August 4 ====<br />
* lblanchard will chair<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
* UX Project name on StoryBoard<br />
** https://review.openstack.org/#/c/96549/<br />
<br />
<br />
==== July 7 ====<br />
* Meeting alternating times<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
<br /><br />
<br />
==== June 18 ====<br />
<br />
* StoryBoard for UX and its progress<br />
* Wireframes review tool and its progress<br />
* [UX] [Heat] [Mistral] [Murano] [Neutron] [Solum] Cross-project UI library: gathering the requirements<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-June/037054.html<br />
** https://etherpad.openstack.org/p/9XQ7Q2NQdv<br />
** https://docs.google.com/document/d/19Q9JwoO77724RyOp7XkpYmALwmdb7JjoQHcDv4ffZ-I/edit#<br />
* Faceted Search<br />
** Is anoyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
** Would anyone have cycles or interest to help out here?</div>Julimhttps://wiki.openstack.org/w/index.php?title=Meetings/UX&diff=98824Meetings/UX2015-12-04T15:40:23Z<p>Julim: /* Previous meetings */</p>
<hr />
<div>The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every other Friday at 1500 UTC Starting on 9 October 2015<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof)<br />
* UX wiki: https://wiki.openstack.org/wiki/UX<br />
<br />
=== Agenda for next meeting (Friday, 4 December 2015, 15:00 UTC) ===<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
* [https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing%20 Persona validation survey questions]<br />
* we've received a lot of feedback on the persona screener<br />
* The foundation has agreed to provide a surveymonkey account to the OpenStack UX team -- the intent is to give them accounts, so they have access to the data. Furthermore, the foundation will be responsible for distributing the survey link. This is our current blocker to distributing the survey.<br />
* At some point, we will distribute a "screener" survey to the community to build-up a db of willing participants that will allow them to create email lists based on the participants specific interests.<br />
* [[HorizonUsability_Testing#December_2015_Nova_Networks_to_Neutron_Migration_Study|Nova Network/Neutron migration study presentation]] - presented survey results on Tuesday, 1 Dec 2015<br />
* Unified CLI Study<br />
* Stan (IBM) and Piet (HP) are working on a unified CLI study<br />
* This will be a usability study with about eight participants<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-cli-research Unified CLI Study Etherpad]<br />
* [https://docs.google.com/document/d/1xqCO6Q0EZBpZmGR1AR_8D48EjV0SfF6EVZBwLtQoRBM/edit Unified CLI Study Tasks (for end-users so far)]<br />
* The first go around will be end users rolling-up a VM (similar to the tasks we did for the Launch Instance usability in Horizon)<br />
* Goals of the study needs to be written up, but OSC team is really interesting in validating that the CLI is usable with both current OpenStack users and new users<br />
* The CLI has never been tested before<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
== Previous meetings ==<br />
* [http://eavesdrop.openstack.org/meetings/openstack_ux/ 2015 OpenStack-UX Meeting Minutes]<br />
* [http://eavesdrop.openstack.org/meetings/ux/ 2014 and earlier OpenStack-UX Meeting Minutes]<br />
<br /><br />
<br />
== Previous agendas ==<br />
<br /><br />
<br />
==== Friday, 20 November 2015, 15:00 UTC ====<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing <br />
* Nova Network/Neutron migration study presentation<br />
* Move to a UX repository (Gerrit)<br />
* LBaaS<br />
* Mock-up Review Guidelines<br />
* Ironic https://youtu.be/Jne9t8sHpUc <br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
<br />
==== Friday, 6 November 2015, 15:00 UTC ====<br />
* Follow-up from Summit<br />
* Personas<br />
* Move to a UX repository (Gerrit)<br />
* Neutron Study<br />
<br /><br />
<br />
==== September 8, 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
** It would be great to make a decision on this if we have enough people. If not, should we start a ML thread to finish the discussion?<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Any open questions here?<br />
** Chris will be moving on to merge this into docs.<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Did anyone attend?<br />
** Any updates to share from this?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Review any questions/feedback given on PoC wireframes: https://wiki.openstack.org/wiki/Merlin/PoC#Draft_UI_concept_for_PoC_.28visual_editing_of_HOT_templates.29<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations (Jacki?)<br />
<br />
==== August 18 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Review feedback given since last meeting<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Anyone attending?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-August/042128.html<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations<br />
<br />
==== August 4 ====<br />
* lblanchard will chair<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
* UX Project name on StoryBoard<br />
** https://review.openstack.org/#/c/96549/<br />
<br />
<br />
==== July 7 ====<br />
* Meeting alternating times<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
<br /><br />
<br />
==== June 18 ====<br />
<br />
* StoryBoard for UX and its progress<br />
* Wireframes review tool and its progress<br />
* [UX] [Heat] [Mistral] [Murano] [Neutron] [Solum] Cross-project UI library: gathering the requirements<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-June/037054.html<br />
** https://etherpad.openstack.org/p/9XQ7Q2NQdv<br />
** https://docs.google.com/document/d/19Q9JwoO77724RyOp7XkpYmALwmdb7JjoQHcDv4ffZ-I/edit#<br />
* Faceted Search<br />
** Is anoyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
** Would anyone have cycles or interest to help out here?</div>Julimhttps://wiki.openstack.org/w/index.php?title=Meetings/UX&diff=98823Meetings/UX2015-12-04T15:39:30Z<p>Julim: /* Previous meetings */</p>
<hr />
<div>The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every other Friday at 1500 UTC Starting on 9 October 2015<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof)<br />
* UX wiki: https://wiki.openstack.org/wiki/UX<br />
<br />
=== Agenda for next meeting (Friday, 4 December 2015, 15:00 UTC) ===<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
* [https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing%20 Persona validation survey questions]<br />
* we've received a lot of feedback on the persona screener<br />
* The foundation has agreed to provide a surveymonkey account to the OpenStack UX team -- the intent is to give them accounts, so they have access to the data. Furthermore, the foundation will be responsible for distributing the survey link. This is our current blocker to distributing the survey.<br />
* At some point, we will distribute a "screener" survey to the community to build-up a db of willing participants that will allow them to create email lists based on the participants specific interests.<br />
* [[HorizonUsability_Testing#December_2015_Nova_Networks_to_Neutron_Migration_Study|Nova Network/Neutron migration study presentation]] - presented survey results on Tuesday, 1 Dec 2015<br />
* Unified CLI Study<br />
* Stan (IBM) and Piet (HP) are working on a unified CLI study<br />
* This will be a usability study with about eight participants<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-cli-research Unified CLI Study Etherpad]<br />
* [https://docs.google.com/document/d/1xqCO6Q0EZBpZmGR1AR_8D48EjV0SfF6EVZBwLtQoRBM/edit Unified CLI Study Tasks (for end-users so far)]<br />
* The first go around will be end users rolling-up a VM (similar to the tasks we did for the Launch Instance usability in Horizon)<br />
* Goals of the study needs to be written up, but OSC team is really interesting in validating that the CLI is usable with both current OpenStack users and new users<br />
* The CLI has never been tested before<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
== Previous meetings ==<br />
* 2015: http://eavesdrop.openstack.org/meetings/openstack_ux/<br />
* 2014 and earlier: http://eavesdrop.openstack.org/meetings/ux/<br />
<br /><br />
<br />
== Previous agendas ==<br />
<br /><br />
<br />
==== Friday, 20 November 2015, 15:00 UTC ====<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing <br />
* Nova Network/Neutron migration study presentation<br />
* Move to a UX repository (Gerrit)<br />
* LBaaS<br />
* Mock-up Review Guidelines<br />
* Ironic https://youtu.be/Jne9t8sHpUc <br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
<br />
==== Friday, 6 November 2015, 15:00 UTC ====<br />
* Follow-up from Summit<br />
* Personas<br />
* Move to a UX repository (Gerrit)<br />
* Neutron Study<br />
<br /><br />
<br />
==== September 8, 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
** It would be great to make a decision on this if we have enough people. If not, should we start a ML thread to finish the discussion?<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Any open questions here?<br />
** Chris will be moving on to merge this into docs.<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Did anyone attend?<br />
** Any updates to share from this?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Review any questions/feedback given on PoC wireframes: https://wiki.openstack.org/wiki/Merlin/PoC#Draft_UI_concept_for_PoC_.28visual_editing_of_HOT_templates.29<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations (Jacki?)<br />
<br />
==== August 18 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Review feedback given since last meeting<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Anyone attending?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-August/042128.html<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations<br />
<br />
==== August 4 ====<br />
* lblanchard will chair<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
* UX Project name on StoryBoard<br />
** https://review.openstack.org/#/c/96549/<br />
<br />
<br />
==== July 7 ====<br />
* Meeting alternating times<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
<br /><br />
<br />
==== June 18 ====<br />
<br />
* StoryBoard for UX and its progress<br />
* Wireframes review tool and its progress<br />
* [UX] [Heat] [Mistral] [Murano] [Neutron] [Solum] Cross-project UI library: gathering the requirements<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-June/037054.html<br />
** https://etherpad.openstack.org/p/9XQ7Q2NQdv<br />
** https://docs.google.com/document/d/19Q9JwoO77724RyOp7XkpYmALwmdb7JjoQHcDv4ffZ-I/edit#<br />
* Faceted Search<br />
** Is anoyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
** Would anyone have cycles or interest to help out here?</div>Julimhttps://wiki.openstack.org/w/index.php?title=Meetings/UX&diff=98822Meetings/UX2015-12-04T15:35:18Z<p>Julim: /* Agenda for next meeting (Friday, 4 December 2015, 15:00 UTC) */</p>
<hr />
<div>The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every other Friday at 1500 UTC Starting on 9 October 2015<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof)<br />
* UX wiki: https://wiki.openstack.org/wiki/UX<br />
<br />
=== Agenda for next meeting (Friday, 4 December 2015, 15:00 UTC) ===<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
* [https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing%20 Persona validation survey questions]<br />
* we've received a lot of feedback on the persona screener<br />
* The foundation has agreed to provide a surveymonkey account to the OpenStack UX team -- the intent is to give them accounts, so they have access to the data. Furthermore, the foundation will be responsible for distributing the survey link. This is our current blocker to distributing the survey.<br />
* At some point, we will distribute a "screener" survey to the community to build-up a db of willing participants that will allow them to create email lists based on the participants specific interests.<br />
* [[HorizonUsability_Testing#December_2015_Nova_Networks_to_Neutron_Migration_Study|Nova Network/Neutron migration study presentation]] - presented survey results on Tuesday, 1 Dec 2015<br />
* Unified CLI Study<br />
* Stan (IBM) and Piet (HP) are working on a unified CLI study<br />
* This will be a usability study with about eight participants<br />
* [https://etherpad.openstack.org/p/mitaka-openstackux-cli-research Unified CLI Study Etherpad]<br />
* [https://docs.google.com/document/d/1xqCO6Q0EZBpZmGR1AR_8D48EjV0SfF6EVZBwLtQoRBM/edit Unified CLI Study Tasks (for end-users so far)]<br />
* The first go around will be end users rolling-up a VM (similar to the tasks we did for the Launch Instance usability in Horizon)<br />
* Goals of the study needs to be written up, but OSC team is really interesting in validating that the CLI is usable with both current OpenStack users and new users<br />
* The CLI has never been tested before<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
== Previous meetings ==<br />
* http://eavesdrop.openstack.org/meetings/ux/<br />
<br /><br />
<br />
== Previous agendas ==<br />
<br /><br />
<br />
==== Friday, 20 November 2015, 15:00 UTC ====<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing <br />
* Nova Network/Neutron migration study presentation<br />
* Move to a UX repository (Gerrit)<br />
* LBaaS<br />
* Mock-up Review Guidelines<br />
* Ironic https://youtu.be/Jne9t8sHpUc <br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
<br />
==== Friday, 6 November 2015, 15:00 UTC ====<br />
* Follow-up from Summit<br />
* Personas<br />
* Move to a UX repository (Gerrit)<br />
* Neutron Study<br />
<br /><br />
<br />
==== September 8, 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
** It would be great to make a decision on this if we have enough people. If not, should we start a ML thread to finish the discussion?<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Any open questions here?<br />
** Chris will be moving on to merge this into docs.<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Did anyone attend?<br />
** Any updates to share from this?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Review any questions/feedback given on PoC wireframes: https://wiki.openstack.org/wiki/Merlin/PoC#Draft_UI_concept_for_PoC_.28visual_editing_of_HOT_templates.29<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations (Jacki?)<br />
<br />
==== August 18 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Review feedback given since last meeting<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Anyone attending?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-August/042128.html<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations<br />
<br />
==== August 4 ====<br />
* lblanchard will chair<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
* UX Project name on StoryBoard<br />
** https://review.openstack.org/#/c/96549/<br />
<br />
<br />
==== July 7 ====<br />
* Meeting alternating times<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
<br /><br />
<br />
==== June 18 ====<br />
<br />
* StoryBoard for UX and its progress<br />
* Wireframes review tool and its progress<br />
* [UX] [Heat] [Mistral] [Murano] [Neutron] [Solum] Cross-project UI library: gathering the requirements<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-June/037054.html<br />
** https://etherpad.openstack.org/p/9XQ7Q2NQdv<br />
** https://docs.google.com/document/d/19Q9JwoO77724RyOp7XkpYmALwmdb7JjoQHcDv4ffZ-I/edit#<br />
* Faceted Search<br />
** Is anoyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
** Would anyone have cycles or interest to help out here?</div>Julimhttps://wiki.openstack.org/w/index.php?title=Meetings/UX&diff=98820Meetings/UX2015-12-04T15:29:13Z<p>Julim: /* Agenda for next meeting (Friday, 4 December 2015, 15:00 UTC) */</p>
<hr />
<div>The [https://wiki.openstack.org/wiki/UX OpenStack User Experience Team] regular meetings<br />
* Every other Friday at 1500 UTC Starting on 9 October 2015<br />
* IRC channel: <code><nowiki>#openstack-meeting-4</nowiki></code><br />
* Chair: piet (Piet Kruithof)<br />
* UX wiki: https://wiki.openstack.org/wiki/UX<br />
<br />
=== Agenda for next meeting (Friday, 4 December 2015, 15:00 UTC) ===<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
* [https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing%20 Persona validation survey questions]<br />
* we've received a lot of feedback on the persona screener<br />
* The foundation has agreed to provide a surveymonkey account to the OpenStack UX team<br />
* [[HorizonUsability_Testing#December_2015_Nova_Networks_to_Neutron_Migration_Study|Nova Network/Neutron migration study presentation]] - presented survey results on Tuesday, 1 Dec 2015<br />
<br />
* Move to a UX repository (Gerrit)<br />
* Mock-up Review Guidelines<br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
== Previous meetings ==<br />
* http://eavesdrop.openstack.org/meetings/ux/<br />
<br /><br />
<br />
== Previous agendas ==<br />
<br /><br />
<br />
==== Friday, 20 November 2015, 15:00 UTC ====<br />
* Personas https://wiki.openstack.org/wiki/OpenStack_Personas_2015 <br />
https://docs.google.com/document/d/10r40CkCVXcjiQ7YQMES06wvHDe8JmN2Zur5C0uDytdg/edit?usp=sharing <br />
* Nova Network/Neutron migration study presentation<br />
* Move to a UX repository (Gerrit)<br />
* LBaaS<br />
* Mock-up Review Guidelines<br />
* Ironic https://youtu.be/Jne9t8sHpUc <br />
* OpenStack UX strategy for Mitaka https://docs.google.com/document/d/1qN6ZuLBcW5de9bvc8zY8F04s63jAyGEdlcvIbDn-nIY/edit?usp=sharing <br />
<br /><br />
<br />
<br />
==== Friday, 6 November 2015, 15:00 UTC ====<br />
* Follow-up from Summit<br />
* Personas<br />
* Move to a UX repository (Gerrit)<br />
* Neutron Study<br />
<br /><br />
<br />
==== September 8, 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
** It would be great to make a decision on this if we have enough people. If not, should we start a ML thread to finish the discussion?<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Any open questions here?<br />
** Chris will be moving on to merge this into docs.<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Did anyone attend?<br />
** Any updates to share from this?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Review any questions/feedback given on PoC wireframes: https://wiki.openstack.org/wiki/Merlin/PoC#Draft_UI_concept_for_PoC_.28visual_editing_of_HOT_templates.29<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations (Jacki?)<br />
<br />
==== August 18 2014 ====<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
** Review feedback given since last meeting<br />
* Ops Meetup<br />
** http://www.openstack.org/blog/2014/07/ops-mid-cycle-meetup-august-2526/<br />
** Anyone attending?<br />
* [UX] [Horizon] [Heat] Merlin project (formerly known as cross-project UI library for Heat/Mistral/Murano/Solum) plans for PoC and more<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-August/042128.html<br />
* New Launch Instance User Feedback Results<br />
** Will brief on findings and recommendations<br />
<br />
==== August 4 ====<br />
* lblanchard will chair<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
** Is anyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
* Horizon Pattern Library<br />
** https://docs.google.com/presentation/d/1OKy_oXZQSg8Feo0p6Es7giR6a-w_CK8H03D2R2yAUjs/edit?usp=sharing_eil<br />
* UX Project name on StoryBoard<br />
** https://review.openstack.org/#/c/96549/<br />
<br />
<br />
==== July 7 ====<br />
* Meeting alternating times<br />
* Wireframes review tool<br />
** https://etherpad.openstack.org/p/uxtools<br />
* Faceted Search<br />
<br /><br />
<br />
==== June 18 ====<br />
<br />
* StoryBoard for UX and its progress<br />
* Wireframes review tool and its progress<br />
* [UX] [Heat] [Mistral] [Murano] [Neutron] [Solum] Cross-project UI library: gathering the requirements<br />
** Is anyone in the UX group actively working on this?<br />
** If not, does anyone has cycles or interest to help out with this effort? At least giving review feedback on some of the design proposals would be great.<br />
** http://lists.openstack.org/pipermail/openstack-dev/2014-June/037054.html<br />
** https://etherpad.openstack.org/p/9XQ7Q2NQdv<br />
** https://docs.google.com/document/d/19Q9JwoO77724RyOp7XkpYmALwmdb7JjoQHcDv4ffZ-I/edit#<br />
* Faceted Search<br />
** Is anoyone in the UX group actively working on this? Has anyone given feedback in the past on it from a design perspective?<br />
** https://blueprints.launchpad.net/horizon/+spec/faceted-search<br />
** Would anyone have cycles or interest to help out here?</div>Julimhttps://wiki.openstack.org/w/index.php?title=HorizonUsability_Testing&diff=98448HorizonUsability Testing2015-12-01T19:34:29Z<p>Julim: /* Study Notes */</p>
<hr />
<div><br />
==Overview==<br />
The following is a list of user research activities that have been conducted on behalf of the community. The sessions associated with each study are streamed to the community and the results are available by clicking the link at the end of each description.<br />
<Br><br />
<Br><br />
The studies are ordered with the most recent at the top. <br />
<Br><br />
<Br><br />
===December 2015 Nova Networks to Neutron Migration Study===<br />
====Overview====<br />
The purpose of this effort was to gather data to help better understand the attributes of OpenStack users who remain on Nova Networking rather than migrating to Neutron, and their primary reasons for doing so.<br />
<br />
HP, Red Hat, and OpenStack Foundation collaborated to execute this investigation.<br />
<br />
====Results Presentation====<br />
The results from the presentation will be given on Tuesday, December 1st at 10AM MST / 12PM EST/ 5PM UTC. Note that we are planning a second presentation in a few weeks for community members in Asia. <br />
<br />
How to join the presentation:<br />
<br />
To join the Meeting:<br />
https://bluejeans.com/3602129738<br />
<br />
====Study Notes====<br />
:* [http://people.redhat.com/~julim/openstack/Nova-Neutron%20Study%20Key%20Highlights%20(July-Aug%202015).pdf Preliminary Nova-Neutron cloud operator interviews findings (July-August 2015)]<br />
:* [https://wiki.openstack.org/w/images/c/ce/OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_%281_Dec_2015%29.pdf OpenStack Nova Network to Neutron Migration: Survey Results (1 Dec 2015)]<br />
<Br><br />
<Br><br />
<br />
===October 2015 Persona Workshop===<br />
====Overview====<br />
The OpenStack UX project team will be meeting at IBM's Design Center to finalize a set of personas for the overall community.<br />
<Br><br />
* [https://etherpad.openstack.org/p/October-2015-Persona-Workshop October 2015 Persona Workshop Planning] <br/><br />
<Br><br />
<Br><br />
<Br><br />
<br />
===August 2015 Horizon Launch Instance Usability===<br />
====Overview====<br />
The UX Team conducted an unmoderated usability study of Horizon in August 2015 to validate the proposed Launch Instance workflow. The intent is to feed the results of the study back to the community, make updates to the workflow and move it out of beta.<br />
<Br><br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [[study tasks|Horizon Launch Instance Validation Scenario and Tasks]]<br />
:* [[issues identified|Horizon Launch Instance Validation Issues]]<br />
<Br><br />
<Br><br />
<br />
===May 2015 Menu Concept Usability===<br />
====Overview====<br />
The UX Team conducted a usability study to evaluate a proposed menu concept in Horizon and recommend ways to improved it. <br />
<br />
:* Results coming soon to a browser near you.<br />
<Br><br />
<Br><br /><br />
<br />
===April 2015 Horizon Card Sort Validation===<br />
====Why do another Horizon card sort?====<br />
The goal of this research was to validate the 5 category model, as well as the category names, that were arrived at based on the earlier open card sort of the top of the tree Horizon items.<br />
<Br><br />
:* This data can then be used to help inform future IA decisions.<br />
<Br><br />
A moderated closed card sort was used in order to be able to probe on why participants were making the choices they were making, assess their interpretation of items, and identify any cards for which multiple categories were being considered viable.<br />
<Br><br />
====Sample====<br />
13 individuals participated in this study.<br />
:* After the initial 3 participants, 1 of the category name was modified.<br />
:* Therefore, data from 10 participants was included in the final analysis.<br />
<Br><br />
While we tried to recruit a range, we focused on users with Horizon experience.<br />
:* 11/13 had used Horizon to create an instance in the past three months.<br />
:* 10 worked or studied in environments where cloud computing services were offered.<br />
:* All had experience with at least 1 cloud service provider.<br />
:* Participants had a range of roles, including software development, software architects, CS students, system engineers, and support.<br />
:* Participants all received a $25 Amazon gift card as a thank you for their participation.<br />
<br />
====Test Materials====<br />
Eighteen cards were used in the sort.<br />
:* These were the same cards used in the earlier, open sort.<br />
:* These cards represented the current top-of-tree for Horizon, or were recommended by the Horizon PTL.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<br />
Five categories were used:<br />
# Overview<br />
# Compute<br />
# Storage<br />
# Networking<br />
# Compute Services<br />
The term "Compute Services" was changed to “Platform Services” based on finding from the 3 initial participants.<br />
<Br><br />
The Horizon Moderated Closed Card Sort Findings (April 2015) presentation can be viewed [https://wiki.openstack.org/w/images/2/2c/Horizon_Closed_Card_Sort_Findings.pdf here]<br />
<Br><br />
<Br><br />
<br />
===December 2014 Horizon Card Sort===<br />
====Why bother with a card sort?====<br />
The goal of this research was to understand how users grouped the top of the tree items in Horizon, as well as how they labeled these groupings. This data can then be used to help inform future IA decisions. An open card sort was used to explore the category types users generated, in addition to allowing them to create the groupings that were most meaningful to them.<br />
<Br><br />
====Sample====<br />
The sample included 45 participants with recent (past 3 months) Horizon experience and 20 without recent experience.<br />
<Br><br />
====Test Materials====<br />
Eighteen cards were used in the sort. These cards used in the study are currently top-of-tree for Horizon or recommended by the Horizon PTL. <br />
<Br><br />
:* Initial pilot data indicated that the terms themselves were ambiguous, and not all participants reviewed the definitions.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<Br><br />
Click [https://wiki.openstack.org/w/images/9/94/Card_sort_findings_final.pdf here] to view the results of the Horizon card sort study.<br />
<Br><br />
<Br><br />
<br />
===February 2014 Horizon Usability Test===<br />
====Overview====<br />
The UX Team conducted a usability study of Horizon starting the week of February 24 2014. The intent is to feed the results of the study back to the community and take actions to improve the Horizon user experience.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [https://etherpad.openstack.org/p/personawg-usability-screener Etherpad for Collaboration for the Horizon Usability Test Screener (DRAFT)]<br />
:* [[PersonaSurvey|Horizon Usability Test Screener (Final)]]<br />
:* [[horizon-usability-test|Horizon Usability Test Tasks]]<br />
:* [[horizon-usability-test-findings|Horizon Usability Test Results]]<br />
<Br><br />
Let us know if you, or anyone you know, would be interested in participating in the study. We are specifically looking for Cloud Operators, but do not need to have experience with OpenStack. If you and/or you know someone interested in participating, please contact the [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas OpenStack Personas mailing list].<br />
<br />
<Br><br />
<Br><br />
Return to [https://wiki.openstack.org/wiki/UX OpenStack UX Wiki]</div>Julimhttps://wiki.openstack.org/w/index.php?title=File:OpenStack_Nova_Network_to_Neutron_Migration-_Survey_Results_(1_Dec_2015).pdf&diff=98447File:OpenStack Nova Network to Neutron Migration- Survey Results (1 Dec 2015).pdf2015-12-01T19:31:50Z<p>Julim: OpenStack Nova Network to Neutron Migration: Survey Results (1 Dec 2015)
Goal: The purpose of this study was to gather data to better understand the attributes of OpenStack users who remain on Nova Networking rather than migrating to Neutron, and thei...</p>
<hr />
<div>OpenStack Nova Network to Neutron Migration: Survey Results (1 Dec 2015)<br />
<br />
Goal: The purpose of this study was to gather data to better understand the attributes of OpenStack users who remain on Nova Networking rather than migrating to Neutron, and their primary reasons for doing so.</div>Julimhttps://wiki.openstack.org/w/index.php?title=HorizonUsability_Testing&diff=93874HorizonUsability Testing2015-10-21T20:14:14Z<p>Julim: /* Test Materials */</p>
<hr />
<div><br />
==Overview==<br />
The following is a list of user research activities that have been conducted on behalf of the community. The sessions associated with each study are streamed to the community and the results are available by clicking the link at the end of each description.<br />
<Br><br />
<Br><br />
The studies are ordered with the most recent at the top. <br />
<Br><br />
<Br><br />
===October 2015 Persona Workshop===<br />
====Overview====<br />
The OpenStack UX project team will be meeting at IBM's Design Center to finalize a set of personas for the overall community.<br />
<Br><br />
* [https://etherpad.openstack.org/p/October-2015-Persona-Workshop October 2015 Persona Workshop Planning] <br/><br />
<Br><br />
<Br><br />
<Br><br />
<br />
===August 2015 Nova Networks to Neutron Migration Study===<br />
====Overview====<br />
The Nova, Neutron and UX teams are conducting a study to understand the barriers to migrating from Nova Networks to Neutron. The study includes a series of interviews with operators followed by a large sample survey to validate the interviews. <br />
<Br><br />
<Br><br />
:* [http://people.redhat.com/~julim/openstack/Nova-Neutron%20Study%20Key%20Highlights%20(July-Aug%202015).pdf Results from preliminary Nova-Neutron cloud operator interviews (July-August 2015)]<br />
:* Additional results will be available in September / October from a planned community survey on Nova-Neutron.<br />
<Br><br />
<Br><br />
<br />
===August 2015 Horizon Launch Instance Usability===<br />
====Overview====<br />
The UX Team conducted an unmoderated usability study of Horizon in August 2015 to validate the proposed Launch Instance workflow. The intent is to feed the results of the study back to the community, make updates to the workflow and move it out of beta.<br />
<Br><br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [[study tasks|Horizon Launch Instance Validation Scenario and Tasks]]<br />
:* [[issues identified|Horizon Launch Instance Validation Issues]]<br />
<Br><br />
<Br><br />
<br />
===May 2015 Menu Concept Usability===<br />
====Overview====<br />
The UX Team conducted a usability study to evaluate a proposed menu concept in Horizon and recommend ways to improved it. <br />
<br />
:* Results coming soon to a browser near you.<br />
<Br><br />
<Br><br /><br />
<br />
===April 2015 Horizon Card Sort Validation===<br />
====Why do another Horizon card sort?====<br />
The goal of this research was to validate the 5 category model, as well as the category names, that were arrived at based on the earlier open card sort of the top of the tree Horizon items.<br />
<Br><br />
:* This data can then be used to help inform future IA decisions.<br />
<Br><br />
A moderated closed card sort was used in order to be able to probe on why participants were making the choices they were making, assess their interpretation of items, and identify any cards for which multiple categories were being considered viable.<br />
<Br><br />
====Sample====<br />
13 individuals participated in this study.<br />
:* After the initial 3 participants, 1 of the category name was modified.<br />
:* Therefore, data from 10 participants was included in the final analysis.<br />
<Br><br />
While we tried to recruit a range, we focused on users with Horizon experience.<br />
:* 11/13 had used Horizon to create an instance in the past three months.<br />
:* 10 worked or studied in environments where cloud computing services were offered.<br />
:* All had experience with at least 1 cloud service provider.<br />
:* Participants had a range of roles, including software development, software architects, CS students, system engineers, and support.<br />
:* Participants all received a $25 Amazon gift card as a thank you for their participation.<br />
<br />
====Test Materials====<br />
Eighteen cards were used in the sort.<br />
:* These were the same cards used in the earlier, open sort.<br />
:* These cards represented the current top-of-tree for Horizon, or were recommended by the Horizon PTL.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<br />
Five categories were used:<br />
# Overview<br />
# Compute<br />
# Storage<br />
# Networking<br />
# Compute Services<br />
The term "Compute Services" was changed to “Platform Services” based on finding from the 3 initial participants.<br />
<Br><br />
The Horizon Moderated Closed Card Sort Findings (April 2015) presentation can be viewed [https://wiki.openstack.org/w/images/2/2c/Horizon_Closed_Card_Sort_Findings.pdf here]<br />
<Br><br />
<Br><br />
<br />
===December 2014 Horizon Card Sort===<br />
====Why bother with a card sort?====<br />
The goal of this research was to understand how users grouped the top of the tree items in Horizon, as well as how they labeled these groupings. This data can then be used to help inform future IA decisions. An open card sort was used to explore the category types users generated, in addition to allowing them to create the groupings that were most meaningful to them.<br />
<Br><br />
====Sample====<br />
The sample included 45 participants with recent (past 3 months) Horizon experience and 20 without recent experience.<br />
<Br><br />
====Test Materials====<br />
Eighteen cards were used in the sort. These cards used in the study are currently top-of-tree for Horizon or recommended by the Horizon PTL. <br />
<Br><br />
:* Initial pilot data indicated that the terms themselves were ambiguous, and not all participants reviewed the definitions.<br />
:* Therefore, the cards were presented to participants as a term definition, followed by the term itself.<br />
<Br><br />
Click [https://wiki.openstack.org/w/images/9/94/Card_sort_findings_final.pdf here] to view the results of the Horizon card sort study.<br />
<Br><br />
<Br><br />
<br />
===February 2014 Horizon Usability Test===<br />
====Overview====<br />
The UX Team conducted a usability study of Horizon starting the week of February 24 2014. The intent is to feed the results of the study back to the community and take actions to improve the Horizon user experience.<br />
<Br><br />
As part of this study, in order to find participants, a screener was created and distributed using Survey Monkey. More information on the screener may be found at:<br />
:* [https://etherpad.openstack.org/p/personawg-usability-screener Etherpad for Collaboration for the Horizon Usability Test Screener (DRAFT)]<br />
:* [[PersonaSurvey|Horizon Usability Test Screener (Final)]]<br />
:* [[horizon-usability-test|Horizon Usability Test Tasks]]<br />
:* [[horizon-usability-test-findings|Horizon Usability Test Results]]<br />
<Br><br />
Let us know if you, or anyone you know, would be interested in participating in the study. We are specifically looking for Cloud Operators, but do not need to have experience with OpenStack. If you and/or you know someone interested in participating, please contact the [http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-personas OpenStack Personas mailing list].<br />
<br />
<Br><br />
<Br><br />
Return to [https://wiki.openstack.org/wiki/UX OpenStack UX Wiki]</div>Julim