OpsGuide/Community support

The following resources are available to help you run and use OpenStack. The OpenStack community constantly improves and adds to the main features of OpenStack, but if you have any questions, do not hesitate to ask. Use the following resources to get OpenStack support and troubleshoot your installations.

Documentation
For the available OpenStack documentation, see docs.openstack.org.

To provide feedback on documentation, join our IRC channel  on the freenode IRC network, or report a bug.

The following books explain how to install an OpenStack cloud and its associated components:


 * Installation Tutorial for openSUSE Leap 42.2 and SUSE Linux Enterprise Server 12 SP2
 * Installation Tutorial for Red Hat Enterprise Linux 7 and CentOS 7
 * Installation Tutorial for Ubuntu 16.04 (LTS)

The following books explain how to configure and run an OpenStack cloud:


 * Architecture Design Guide
 * Administrator Guide
 * Configuration Reference
 * Operations Guide
 * Networking Guide
 * High Availability Guide
 * Security Guide
 * Virtual Machine Image Guide

The following books explain how to use the OpenStack Dashboard and command-line clients:


 * End User Guide
 * Command-Line Interface Reference

The following documentation provides reference and guidance information for the OpenStack APIs:


 * API Guide

The following guide provides how to contribute to OpenStack documentation:


 * Documentation Contributor Guide

ask.openstack.org
During the set up or testing of OpenStack, you might have questions about how a specific task is completed or be in a situation where a feature does not work correctly. Use the ask.openstack.org site to ask questions and get answers. When you visit the Ask OpenStack site, scan the recently asked questions to see whether your question has already been answered. If not, ask a new question. Be sure to give a clear, concise summary in the title and provide as much detail as possible in the description. Paste in your command output or stack traces, links to screen shots, and any other information which might be useful.

OpenStack mailing lists
A great way to get answers and insights is to post your question or problematic scenario to the OpenStack mailing list. You can learn from and help others who might have similar issues. To subscribe or view the archives, go to the general OpenStack mailing list. If you are interested in the other mailing lists for specific projects or development, refer to Mailing Lists.

The OpenStack wiki
The OpenStack wiki contains a broad range of topics but some of the information can be difficult to find or is a few pages deep. Fortunately, the wiki search feature enables you to search by title or content. If you search for specific information, such as about networking or OpenStack Compute, you can find a large amount of relevant material. More is being added all the time, so be sure to check back often. You can find the search box in the upper-right corner of any OpenStack wiki page.

The Launchpad Bugs area
The OpenStack community values your set up and testing efforts and wants your feedback. To log a bug, you must sign up for a Launchpad account. You can view existing bugs and report bugs in the Launchpad Bugs area. Use the search feature to determine whether the bug has already been reported or already been fixed. If it still seems like your bug is unreported, fill out a bug report.

Some tips:


 * Give a clear, concise summary.
 * Provide as much detail as possible in the description. Paste in your command output or stack traces, links to screen shots, and any other information which might be useful.
 * Be sure to include the software and package versions that you are using, especially if you are using a development branch, such as,.
 * Any deployment-specific information is helpful, such as whether you are using Ubuntu 14.04 or are performing a multi-node installation.

The following Launchpad Bugs areas are available:


 * Bugs: OpenStack Block Storage (cinder)
 * Bugs: OpenStack Compute (nova)
 * Bugs: OpenStack Dashboard (horizon)
 * Bugs: OpenStack Identity (keystone)
 * Bugs: OpenStack Image service (glance)
 * Bugs: OpenStack Networking (neutron)
 * Bugs: OpenStack Object Storage (swift)
 * Bugs: Application catalog (murano)
 * Bugs: Bare metal service (ironic)
 * Bugs: Clustering service (senlin)
 * Bugs: Container Infrastructure Management service (magnum)
 * Bugs: Data processing service (sahara)
 * Bugs: Database service (trove)
 * Bugs: Deployment service (fuel)
 * Bugs: DNS service (designate)
 * Bugs: Key Manager Service (barbican)
 * Bugs: Monitoring (monasca)
 * Bugs: Orchestration (heat)
 * Bugs: Rating (cloudkitty)
 * Bugs: Shared file systems (manila)
 * Bugs: Telemetry (ceilometer)
 * Bugs: Telemetry v3 (gnocchi)
 * Bugs: Workflow service (mistral)
 * Bugs: Messaging service (zaqar)
 * Bugs: OpenStack API Documentation (developer.openstack.org)
 * Bugs: OpenStack Documentation (docs.openstack.org)

The OpenStack IRC channel
The OpenStack community lives in the #openstack IRC channel on the Freenode network. You can hang out, ask questions, or get immediate feedback for urgent and pressing issues. To install an IRC client or use a browser-based client, go to https://webchat.freenode.net/. You can also use Colloquy (Mac OS X), mIRC (Windows), or XChat (Linux). When you are in the IRC channel and want to share code or command output, the generally accepted method is to use a Paste Bin. The OpenStack project has one at Paste. Just paste your longer amounts of text or logs in the web form and you get a URL that you can paste into the channel. The OpenStack IRC channel is  on. You can find a list of all OpenStack IRC channels on the IRC page on the wiki.

Documentation feedback
To provide feedback on documentation, join and use the [mailto:openstack-dev%40lists.openstack.org openstack-dev@lists.openstack.org] mailing list at OpenStack Documentation Mailing List, or report a bug.

OpenStack distribution packages
The following Linux distributions provide community-supported packages for OpenStack:


 * Debian: https://wiki.debian.org/OpenStack
 * CentOS, Fedora, and Red Hat Enterprise Linux: https://www.rdoproject.org/
 * openSUSE and SUSE Linux Enterprise Server: https://en.opensuse.org/Portal:OpenStack
 * Ubuntu: https://wiki.ubuntu.com/ServerTeam/CloudArchive